Roofing contractor
Frailey Roofing
703 Anderson St, Castle Rock, CO 80104
- Google average
- 4.6
- Ratings counted
- 31
- One and two star
- 3 of 31(9.7%)
- Colorado median
- 1.9%
The first three are Google’s own figures for Frailey Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Colorado roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 28 | 90% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 10% |
Higher than most — the typical roofer in Colorado sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Frailey Roofing, most recent first.
- 1 out of 5brian boos7 years ago
I had Frailey Roofing do a roof for me in Steamboat Springs. The roof was done well, part of the roof is metal and the rest is composite (shingles). There are two vents on the metal roof that needed to be installed with extra attention to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Brian – I am glad that we connected and can work towards a conclusion in this matter. Again, our sincere apologies for missing an important appointment. We’re normally known for our good attention, and we regret that we missed the mark. It is through feedback like yours, that we can improve.
- 1 out of 5duramax10048 years ago
Don’t believe anything Frailey Roofing tells you. We were lied to, and ignored multiple times. They measured and ordered way too much, and then charged us the restocking fee. On top of everything when the bill arrived, the math didn’t add up. When this was brought to their attention the bill fluctuated at least twice and still wasn’t right..... Not impressed, their customer service sucks, and using somebody who knows how to do math would be a plus. We just paid the bill and wrote it off as a lesson learned.....
- 1 out of 5jny5usa9 years ago
Contacted Frailey roofing to get hail damage on our house repaired. On the first call we were told an estimator would be calling back shortly. The following afternoon, not having heard back from anyone, we called again. They confirmed …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- work11
- hail6
- attention3
- family company2
- quality of work2
- leak repair2
- leak2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Michael Davesa year ago
One call to Frailey Roofing resolved all of my problems. I am still amazed to this day that the large roofing company I hired to install my roof had multiple crews out on 4 or 5 different occasions to address a roof drainage issue that was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Backpacking & Blisters Podcasta year ago
I’ve used them twice now. Would highly recommend! Great people. Show up on time. Do great work. Thank you!
- 5 out of 5Hannah Rohr3 years ago
Such a family company, they really do go out of their way to make sure things get done the right way the first time.
- 5 out of 5Wired Kel3 years ago
We've been using Frailey Roofing since we moved into our house over 7 years ago and have always been extremely happy with the quality of their work, their determination to always make it right and their fantastic customer service. This past week while on vacation, our houseguests told us that the hail and rain tore a hole in our membrane roof and that we had a leak that shorted out our smoke detector. Within hours of calling them they were at our home and up on the roof as it was getting dark. They were obviously busy from helping others that day in the same predicament but still made us a priority before nightfall. They stopped the leak that night then returned the next day to complete a full patch and repair. Not only is their service like this impeccable, they are also friendly and easy to communicate and work with. Thank you Randy, Angela and the rest of the team for all you do for us. We truly appreciate you!
- 5 out of 5Lynell Pennington3 years ago
Good work!!
- 5 out of 5Madison Graham3 years ago
Excellent work!!
- 5 out of 5Ray Smith3 years ago
Best contractor!!
- 5 out of 5skylerX844 years ago
Great company and great people
- 5 out of 5Richard P4 years ago
Wonderful family owned business. They moved heaven and earth to make sure we were able to sell our house. Highly recommend!
- 5 out of 5Theresa Linne5 years ago
Frailey replaced our flat rubber roof in 2017. It was a difficult job and one that not too many company's were willing to bid. Frailey did a great job at a reasonable price. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Thomas T7 years ago
We had our roof and gutters replaced by Frailey Roofing due to a hail storm as did two of our neighbors. Everyone had nothing but good things to say about the workmanship, professionalism, and excellent customer service provided by Frailey …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Janna Griffin7 years ago
They do great work and excellent customer service.
- 5 out of 5Patrick Prutsman7 years ago
Tremendous company. It so nice to find a roofing company with ethics. Absolutely a pleasure to work with them.
- 5 out of 5Cindy Amundson8 years ago
They are professional and efficient. Their crew is hard- working and got the job done quickly. Our roof is great and we would use them again. We've recommended them to several people.
What Frailey Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We are licensed throughout the Denver-metro area…”
Insured
“…We are a fully insured company, holding general liability…”
Warranty offered
“…Roof Replacements Roof Manufacturer Warranty Evaluations Roof Repairs |…”
States years in business
“…Our owner has over 32 years of experience in the industry. Being…”
24/7 emergency call-out
“…Skip to content Call: (303) 993-5145 24/7 Emergency Service Also Available…”
Family owned
“…Frailey Roofing is a family-owned business with over 32 years of…”
Their site also states: states a founding year, free estimates, financing available.
Other roofers in Castle Rock
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| North Peak Roofing & Contractingthoroughness, insurance claim assistance, gutter replacement5.0163 ratings0% one and two star(303) 357-9719 | 5.0 | 163 | 0%0 of 163 | (303) 357-9719 |
| Columbine Roofing & Exteriorsexceptional work, cost, new paint4.7130 ratings5.4% one and two star(720) 452-7663 | 4.7 | 130 | 5.4%7 of 130 | (720) 452-7663 |
| Rex Roofing & Solar, LLCknowledgeable staff, insurance claim assistance, inspection5.0122 ratings0.8% one and two star(720) 682-1799 | 5.0 | 122 | 0.8%1 of 122 | (720) 682-1799 |
| Abraham Benson Roofing LLCroof replacement, insurance claims, quality inspection5.086 ratings1.2% one and two star(303) 532-6319 | 5.0 | 86 | 1.2%1 of 86 | (303) 532-6319 |
| Verity Roofingroof replacement, insurance claims assistance, thorough inspection5.082 ratings0% one and two star(303) 500-1667 | 5.0 | 82 | 0%0 of 82 | (303) 500-1667 |
| Rock Canyon Roofinginsurance claim assistance, roof replacement, hail damage4.965 ratings3.1% one and two star(720) 366-3008 | 4.9 | 65 | 3.1%2 of 65 | (720) 366-3008 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 31 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 31, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.