Roofing contractor
Feze Roofing
111 Maple Ave, Elmhurst, IL 60126
Listed under Addison, IL
- Google average
- 4.7
- Ratings counted
- 83
- One and two star
- 5 of 83(6.0%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Feze Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 74 | 89% | |
|---|---|---|---|
| 4 | 3 | 4% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 5 | 6% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Feze Roofing, most recent first.
- 1 out of 5Cris Hernandez2 months ago
Extremely unresponsive place to deal with do not recommend.
Reply from the business
Dear Cris, Thank you for taking the time to share your feedback with us — we truly appreciate it. After reviewing your project as a team, we can confirm that you received your estimate and had not agreed to the price before work was discussed. We sincerely apologize for the gaps in communication on our end. The lead originally assigned to your project has since left Feze Roofing, and in the transition some of his client conversations weren't handed off as smoothly as they should have been. That's on us, and we understand why it's been frustrating. It's not the standard of service we hold ourselves to, and we're committed to making it right. Jack has been in touch with you and is fully up to speed on your project. Please don't hesitate to reach out to him with any questions about your estimate or next steps — he's ready to help. Thank you again for your patience. Warm regards, The Feze Roofing Team
- 1 out of 5Shannon McGrath4 years ago
We had a terrible experience with Feze. First, they came to repair a leak and a few months later it leaked again. We tried at least 5 times to get them back out to look at the leak and they did not come/wouldn't call back. Then we had a large tree fall on our roof (somewhere else- bad luck!). We figured we'd try to use them and have them fix up the other job at the same time. Although they were prompt with an estimate, we called/emailed over TWENTY times and no one ever scheduled to come out with us over a 3 month period. So we still have a leaky roof and we are finally giving up and going with someone else. DO NOT USE THIS COMPANY!!!
Reply from the business
Hi Shannon and Mike, we apologize for any confusion, but our records indicate that our estimator has been in touch with you by phone, email, and voicemail as recently as 48 hours ago (Monday and as I write this, it is Wednesday evening). We were, to my understanding, negotiating a discount for the previous repair into the new estimate. Please feel free to call us to discuss. If not, we understand and wish you the best. Jessica Fese, Administrator
- 1 out of 5Olga Bello5 years ago
They never contacted me about my estimate so I guess they don't want my business. This is like the 3rd time in a couple of years I've wanted an estimate and ......nothing
Reply from the business
Hi Ms. Bello, We apologize for any delay in responding to you. Upon a review of our records, we did find your request for a quote via Google direct messaging. We don’t normally receive customer requests this way, and I personally did not see the follow up information you provided. I deeply apologize for this error on my part and for any inconvenience this has caused you. We have now eliminated this direct messaging feature in order to prevent this issue in the future. I sincerely appreciate your feedback as it will help us moving forward. - Feze Roofing Team
- 1 out of 5Scott Smith7 years ago
Overpriced and rude.
Reply from the business
Dear Mr. Smith, We sincerely apologize if you were dissatisfied with your experience. At Feze Roofing, we pride ourselves on customer service, and will look into the estimate we provided you 2 years ago to review this matter. Although we have never performed any work at your property, please do not hesitate to contact us to discuss this matter further. Thank you, The Feze Roofing Team
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimates14
- new gutters10
- new roof8
- final inspection7
- timely completion5
- kind staff5
- accurate estimate3
- site cleanup3
- thorough estimate3
- prompt estimate2
- thorough cleanup2
- chimney refacing2
Other reviews we hold
14 more of the 68 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Gerald Wernera month ago
Had roof on house and garage replaced withe gfa shingles level 4. Took one day. Excellent work, fair price. Gutters and wood replaced on garage. Excellent work.
Reply from the business
Dear Gerald, Thank you so much for the kind words! We're thrilled you're happy with your new GAF roof on both the house and garage, plus the gutter and wood work. Completing it all in one day while delivering quality results is exactly what we aim for. It was a pleasure serving you — enjoy your new roof, and don't hesitate to reach out if you ever need anything! — The Feze Roofing Team
- 5 out of 5james gearya month ago
We used Feze Roofing for our tear off roof & they did a fantastic job. We recently had some bad weather & within 24hrs they came out & repaired the damage. This is why people need to use local companies like this & stay away from the storm chasers.
Reply from the business
Dear James, Thank you so much for the kind words! We're glad we could get your roof repaired quickly after the storm. Taking care of our neighbors is what being a local company is all about. We appreciate your trust in Feze Roofing! — Feze Roofing Team
- 5 out of 5Don Sevcik6 months ago
Jack was great from start to finish. The estimates were clear and everything was spelled out in advance. The crew did the work over two days and we’re really happy with the result. The crew cleaned up their mess afterwards. We had new gutters and a new roof installed and everything looks phenomenal. Are you sending that?
Reply from the business
Dear Don, Thank you for the great review! We’re glad Jack provided clear communication from start to finish and that you’re thrilled with your new roof and gutters. Our crew takes pride in quality work and a clean job site, so that means a lot. We truly appreciate you trusting Feze Roofing and are always here if you need us! — Feze Roofing Team
- 5 out of 5Ronald Schneider10 months ago
Feze crew dis a great job! Quickly responded to increase project scope due to roof deck replacement.
Reply from the business
Dear Ronald, Thank you for the 5-star review! We truly appreciate your kind words about our team, response time, and the quality of work completed by Feze. It was a pleasure helping with your project — and we’re always here if you need us again! — The Feze Roofing Team
- 5 out of 5Traci Smith10 months ago
6 stars out of five. Professional, honest, quality, careful, and on and on. Our house looks like a brand new house and the crew was awesome. Highly recommend for their no BS approach and EXCELLENT quality.
Reply from the business
Dear Traci, Wow — 6 stars out of 5! Thank you for the amazing review. We’re so glad your home looks brand new and that our crew delivered the professionalism and quality you expected. We truly appreciate your trust and your kind words about our no-nonsense approach. Your recommendation means a lot! — Feze Roofing Team
- 5 out of 5Betty Koreya year ago
We just finished replacing our roof, soffits, and gutters. Feze Roofing was absolutely fantastic to work with throughout from start to finish! They were thorough, professional, and meticulous. They were highly rated in Checkbook . We had several estimates & are very satisfied with the job! We highly recommend them!
Reply from the business
Dear Betty, Thank you for the 5-star rating! We truly appreciate your kind words and the opportunity to assist you. If you ever have any roofing questions or need support in the future, we're just a call away. Sincerely, The Feze Roofing Team
- 5 out of 5DPRPEdited a year ago
From my first contact with Jack to final inspection the entire process was professional and smooth. The estimate was like one I have never received. Clean, detailed, and everything was explained in detail. Crew that did the installation did great work along with clean up. I did not find one nail on my driveway or grass after the project was completed. I highly recommend getting a Feze estimate when looking at contractors to do your work. You’ll see why I left this positive review.
Reply from the business
Dear DMP, Thank you for your 5-star review! We appreciate your thoughtful feedback about Jack and your entire experience with Feze Roofing. It’s always rewarding to hear that we’ve met our high standards, as we treat every project with the same care and attention as if it were our own home. Your support means so much to us—thank you! – The Feze Roofing Team
- 5 out of 5John SobolewskiEdited a year ago
Rich was great working with the insurance company’s inspectors and adjusters to make sure we got the maximum amount of money for our losses and Jack and the crews did great work promptly like they promised and minimized any disturbances. Extremely satisfied!
Reply from the business
Dear John, Thank you for the 5 star review! We appreciate your feedback about Feze Roofing :) - Feze Roofing Team
- 5 out of 5Mary Ann Nuneza year ago
Very competent estimators. Excellent pricing. Job completed in reasonable time even though weather caused issues.
Reply from the business
Dear Mary Ann, We truly appreciate your 5-star review! Your kind words about our estimating team, pricing, and the quality of our work mean a lot to us. Thank you for your support—we’re always here whenever you need us! Best regards, The Feze Roofing Team
- 5 out of 5Linda Santiagoa year ago
They did our roof about 8 years ago. Great job at a fair price. Would recommend them
Reply from the business
Dear Linda, Thank you so much for your wonderful 5-star rating! We truly appreciate your support and trust in Feze Roofing. Your kind words and recommendation of our roofing services in Chicagoland mean a lot to us. We’re grateful to have customers like you! Warm regards, The Feze Roofing Team
- 5 out of 5Robert Hirschtick2 years ago
Working with Feze was easy and stress-free. Rich showed up for the initial assessment right on schedule. He thoroughly inspected the entire roof then gave a clear explanation of our options. Feze’s estimated cost was lower than 3 other contractors. A few weeks later on the agreed-upon date, Jack and his crew arrived as scheduled early in the morning. The crew completed the removal of the old roof and installation of the new roof in one day. Jack climbed up on the roof for a final inspection. The crew did a thorough job cleaning up. There was no damage to our gutters and shrubs. The final cost matched the initial estimate--there were no surprises. Most important, our new roof looks beautiful! Everyone at Feze has been great to work with. A special shout out to Rich, Jack, the Crew, and to Kristin in the office. We highly recommend Feze.
Reply from the business
Dear Robert, Thank you so much for your 5-star rating! We genuinely appreciate your kind words and your trust in Feze Roofing for your roofing needs. We're grateful for your support, and we're here to help with any future questions or projects you may have. Best Regards, The Feze Roofing Team
- 5 out of 5Don Rodkin2 years ago
Great company to do business with. Scheduled an estimate for work to be done soon after my inquiry. As soon as weather cooperated, they came out and did the job completely, as agreed upon. Clean up was flawless. This was at least the 5th time I've done business with Feze and I have always been totally satisfied. They are courteous and considerate.
Reply from the business
Dear Don, We extend our heartfelt gratitude for your generous 5-star rating! Your feedback regarding your experience with Feze Roofing is truly valued. Your support means the world to us, and we eagerly anticipate the chance to assist you again in the future. Warm regards, The Feze Roofing Team
- 5 out of 5Victoria S.2 years ago
Feze roofing replaced our roof and repaired flashings. Their prices are competitive with the two other roof companies we received estimate from. Our project manager Bryan went above and beyond to ensure we had great service. From the estimate to the installation and follow up, everything went smoothly. We will use Feze in the future and recommend them to all.
Reply from the business
Hi Victoria, Thank you for the 5-star review! We appreciate your feedback, and for choosing Feze Roofing for your roofing and flashing needs. Thank you for the kind words about Bryan and your Feze Roofing experience. Please let us know how we can help you in the future. - Feze Roofing Team
- 5 out of 5DEBORAH THARP2 years ago
Bryan at Feze did a wonderful job on a roof repair for myself. Racoons had found and worked at gaining access to the attic. Bryan built a barrier so this was no longer possible matching the siding perfectly, blending into the house so that we will no longer have this critter problem. His work and creativity on design were excellent. I highly recommend Feze Roofing!
Reply from the business
Hi Deborah, Thank your for the 5-star review about Bryan! We appreciate your feedback, and kind words. Thank you for choosing Feze Roofing. Please let us know how we can help you in the future. - Feze Roofing Team
The latest post from this business
Posted by Feze Roofing to their own Google profile 7 days ago. Their words, not ours.
🏠 Villa Park transformation complete! GAF Timberline HDZ in Barkwood paired with a full Musket Brown exterior package — clean lines, top to bottom. · GAF Timberline HDZ shingles (Barkwood) · Seamless gutters in Musket Brown · Oversized downspouts · Color-matched fascia wrapAug 17, 2026Call now
What Feze Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We are licensed (#104-000585) and bonded in Illinois.…”
Free estimates
“…Instagram LinkedIn Finance Blog Free Estimate Make Roofing Easy With Feze Your…”
Mentions the BBB
“…We have been accredited with the Better Business Bureau since 2007 and have an A+ BBB rating.…”
Family owned
“…by DesignWons Feze Roofing Story | Family-Owned Roofing Company 12.4.25 Office Closed…”
Their site also states: bonded, states a founding year.
Other roofers in Addison
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Culture Constructionroof replacement, thoroughness, new gutters4.9274 ratings2.6% one and two star(234) 285-8873 | 4.9 | 274 | 2.6%7 of 274 | (234) 285-8873 |
| Premier Groupkind staff, new roof, efficient team4.8137 ratings3.6% one and two star(331) 343-3590 | 4.8 | 137 | 3.6%5 of 137 | (331) 343-3590 |
| ELITE EXTERIORSroof replacement, siding, gutter replacement4.7124 ratings5.6% one and two star(312) 599-1032 | 4.7 | 124 | 5.6%7 of 124 | (312) 599-1032 |
| Max Roofingroof replacement, skylight repair, punctual crew5.089 ratings0% one and two star(773) 766-9988 | 5.0 | 89 | 0%0 of 89 | (773) 766-9988 |
| Aegis Construction Group, Inc.smooth process, siding, gutter replacement4.977 ratings1.3% one and two star(773) 812-3447 | 4.9 | 77 | 1.3%1 of 77 | (773) 812-3447 |
| Geek Guardsgutter guard installation, downspout sinking, timeliness4.968 ratings1.5% one and two star(630) 425-4335 | 4.9 | 68 | 1.5%1 of 68 | (630) 425-4335 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 83 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 83, of which 68 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.