Roofing contractor
ELITE EXTERIORS
226 West Ave #102, Elmhurst, IL 60126
Listed under Addison, IL
- Google average
- 4.7
- Ratings counted
- 124
- One and two star
- 7 of 124(5.6%)
- Illinois median
- 1.7%
The first three are Google’s own figures for ELITE EXTERIORS, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 112 | 90% | |
|---|---|---|---|
| 4 | 5 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 7 | 6% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for ELITE EXTERIORS, most recent first.
- 1 out of 5James Murray4 weeks ago
A bother to residents. Not Recommended!
Reply from the business
James, We sincerely regret to hear about this experience. Providing respectful service is a core value of our team, and we take such concerns seriously. We would appreciate the opportunity to learn more about what occurred so we can address it directly. Please reach out to us at your convenience. Warm regards, ELITE EXTERIORS
- 1 out of 5Dan Naponiello2 months ago
Not content with bothering people going door to door, Rob has taken to texting people who did not give out their phone number. Anyone know how to get a No Soliciting sign for your phone?
Reply from the business
Hi Dan, We sincerely apologize for this experience. With over 30 years of commitment to honest customer care, this approach does not reflect our professional standards. We are addressing this internally to ensure our communication remains respectful. Please contact us directly so we can remove your details from our system immediately. Regards, ELITE EXTERIORS
- 1 out of 5Wheelie Naked3 months ago
This company texts random people begging for business. Rob should stop doing that. Stop getting wrong phone numbers off of horrible websites. I NEVER lived at the address you texted about, I haven’t lived in Aurora for over 20 years, I’ve never owned a house… Do better, at least act like a professional.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Please accept our sincere apologies for this communication error. We pride ourselves on our professional standards and 30 years of expertise, so it is disappointing to hear we missed the mark. We are immediately reviewing our contact lists to ensure our data is accurate and to prevent such mistakes from happening again. Thank you for bringing this to our attention. Regards, ELITE EXTERIORS
- 1 out of 5Louiea year ago
I had a terrible experience with this company.Too many negative things to list. Best advice I could give is to find a Roofing company that does not own a adjusting company as well it should be illegal, as it's a conflict of interest. Don't believe these five star reviews that you're reading. It was a total nightmare. Should have listened to my wife, She did not like nor trust their company from the day they came to our house as Elite Adjustors stating as I was told, "Your roof is in bad shape, it's like 99% sure of completely being for paid by your insurance." Their roofers were anything but skill trades, absolutely nothing showed that they were skilled trained professional carpenters.Or roofers, I watched them make mistake after mistake running out of material and/or not the correct material to complete the job had to come back. do yourself a favor and stay away.
Reply from the business
Dear Mr. Spalla, We are sorry to hear that you feel this way about your experience with our company. Our goal is always to provide the best possible service to our customers, and we regret that we did not meet your expectations as we are truly disappointed to see a one-star review after all the effort we put into restoring your property. We understand your concerns regarding the relationship between roofing and adjusting services. Please know that we operate under strict ethical standards, ensuring that our work complies with all regulations and best practices. Our primary goal is to assist homeowners in navigating the claims process, while also delivering quality craftsmanship. From the beginning, we worked closely with you to address the issues with your roof, even though many of the challenges you encountered were related to your insurance company’s decision. We understand how frustrating it can be when an insurance claim does not cover all the repairs you were hoping for, and Elite Adjusting Group did everything in their power to advocate for you during the claims process. We worked according to the scope approved by your insurance, and we even provided additional assistance, including extra materials, to help with your project. We value transparency and professionalism, and we made every effort to ensure the work was completed to the best of our abilities. We respect that you have your opinions and are disappointed with the outcome. However, it's important to note that many of the issues stemmed from decisions made by your insurance company, not our workmanship or services. Should you have any further questions or concerns, we are more than happy to address them. Thank you again for your feedback. Sincerely, Elite Team
- 1 out of 5Carolyn Riley4 years ago
I called for a quote for a job. An appointment was made. The rep called twice on the day of appointment but didn’t show up at all. The rep called again to say that he was able to still provide a ‘report’. I haven’t received it. Totally wasted my time. I guess because the job required was not going to use insurance? I would not recommend.
Reply from the business
Carolyn, we're sorry to hear that your experience at our business was far less than stellar. We're always working on improving our company's customer service and are committed to providing the best experience to all customers. We'll be sure to pass your feedback to our staff so they can do their best in the future. Thank you for sharing your opinion about the visit - we appreciate it very much! With kindest regards ELITE EXTERIORS
- 1 out of 5Dan Bourbeau4 years ago
Called for a quote. Confirmed date and time, blocked my calendar. No show, no call, nothing. Really unprofessional.
Reply from the business
Hi Dan, We sincerely apologize for the missed appointment and the lack of communication. This is certainly not our standard practice, and we're taking steps to prevent this from happening again. Regards, ELITE EXTERIORS
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement27
- siding13
- gutter replacement9
- timely work6
- efficient crew5
- smooth process5
- fascia replacement4
- window wrap replacement2
- hardworking roofers2
- quick installation2
Other reviews we hold
14 more of the 108 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Brian Koneckea month ago
After the recent storms in the area, I noticed a few potential issues with my home's roof that needed attention. After contacting multiple companies for their assessment, several of them told me that my roof was going to "fall in tomorrow, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your review!
- 5 out of 5Grace Doylea month ago
In March, I got 3 quotes for my roof replacement. EliteExteriors was my final choice after talking to my main point of contact- Miko Chłopicki. He was straightforward, honest, and knowledgeable. The crew was respectful, efficient and finish the project in a timely matter to my great satisfaction. On the 3 rd of July my roof was damaged by a tree branch that impacted the shingles. I contacted the company. I got an immediate response and my roof was repaired in a couple of days.EliteExteriors is a trustworthy and dependable company. I highly recommend it for your next roofing projects.
Reply from the business
Thank you so much for your wonderful review and recommendation! We're thrilled to hear you had a great experience with Miko and our crew. It was our pleasure to help with both your roof replacement and the recent repair. We truly appreciate your trust in us and are always here if you need us. Thanks again! Regards, Elite Exteriors LLC
- 5 out of 5Landon Perry2 months ago
We had an amazing experience with Elite Exteriors from start to finish. The entire process was professional, smooth, and stress-free. The quality of the work on our roof was outstanding, and the attention to detail really showed. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you kindly, Landon! We're so happy that your experience with us was stress-free and professional. Thank you, Rob is a valued member in our team! It was a pleasure working with you and we look forward to working again. Warm regards, Elite Team
- 5 out of 5DougEdited 2 months ago
Great experience - got the job done & just what I needed.
Reply from the business
We appreciate it, Doug!
- 5 out of 5mariusz weigold4 months ago
Super
Reply from the business
Thank you, Mariusz. Elite Team
- 5 out of 5Jason Beer4 months ago
Working with Rob and Elite Adjustors was an amazing experience. They fought my claim with the insurance company over the course of 2 years. Initially insurance was only going to cover $4,000 worth of damage to the siding and roof. Rob and Elite Adjustors kept fighting the claim and eventually got both covered for full replacement. They were diligent with their work and always stayed in constant communication with me about the status of the claim. There’s no way I would have been able to fight this claim by myself as insurance companies purposely create many hurdles for people to jump through for full coverage of the claims. Rob and elite Adjustors handled all the communication with the insurance company. The work that was done was excellent. I’ve received multiple compliments from neighbors on how professionally done the roof and siding look. If you have any damage to your roof or siding, give elite adjusting company a call. They will save you from all the headaches of dealing with the insurance company.
Reply from the business
Thank you Jason for such a detailed and thorough review. We greatly appreciate it and are happy that the experience was stress-free for you. Please let us know if you'll need anything else. We are here to help. Warm regards, Elite Team
- 5 out of 5Joshua Gardner5 months ago
The team at Elite Exteriors from the CEO on down to the local crew performing the job did an excellent job. The team staged the items carefully in our front yard and worked efficiently given a pocket of good weather to complete the job. Additionally they provided service after the sale when one of the gutter heater cords re-installed came loose - no issues, the manager came out and took care of fixing and double checking the work straight away. I would 100% recommend to neighbors and friends.
Reply from the business
Joshua, thank you so much! We're thrilled that you've enjoyed our services. Please let us know if you need anything else. ELITE EXTERIORS
- 5 out of 5Melissa Pollard9 months ago
We initially had an inspection done after a hail storm with Legacy Restorations. The estimate they came up with was very low. I had Elite Exteriors do a second inspection and they did a more thorough inspection and fought to get the roof …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your kind words and recommendation! We’re glad our team could provide a thorough inspection and ensure all storm damage was properly addressed. It was a pleasure working with you, and we truly appreciate your trust! Warm regards, Elite Team
- 5 out of 5Kevin Good9 months ago
Rob was great to work with. Would definitely recommend!
Reply from the business
Thank you, Kevin! Let us know if you need anything else, we're happy to help. Warm regards, Elite Team
- 5 out of 5Nomeda Dyglys9 months ago
Elite Exteriors did an amazing job on our roof. The crew was professional and fast. Great quality work and excellent communication from start to finish. Highly recommend!
Reply from the business
Thank you for your kind review. We're happy to help and glad you're satisfied with the new roof! Please don't hesitate to ask if you need anything else. Warm regards, Elite Team
- 5 out of 5Nate Huggins9 months ago
The roofing crew was some of the fastest workers I have ever seen and they did a fantastic job. The siding crew were some of the nicest and most respectful people I have ever had work at my house. I have 2 dogs that are allowed in our backyard, during this construction time, the guys were super helpful communicating when they needed to enter the back of my property so the dogs would get out. They cleaned the property well each day before leaving so that there would be no issues with nails or material getting in my tires or affecting my dogs routine. Absolutely recommend!
Reply from the business
Thank you, Nate! We're extremely happy for this detailed review, that we met your standards, and that your dogs were comfortable. It was a pleasure to assist! Fell free to let us know if you need anything else. Kind regards, Elite Team
- 5 out of 5Bassam Assaf9 months ago
I couldn’t be happier with the job my roofing company did! They handled everything from start to finish — checking city licenses, getting all the necessary permits from my association and the city, and working directly with my insurance and mortgage company to get everything approved. Since I’m usually busy with work, it was a huge relief to have them take care of every detail. The roof was completed in just one day, which amazed me and even caught the attention of my neighbors! The crew was professional, efficient, and respectful — they worked quietly, kept the area clean, and left no mess behind. Everything was done perfectly, and the roof looks fantastic. A big thank-you to the entire team for their excellent work and professionalism. If you’re looking for reliable, honest, and hardworking roofers, this is the company you want. They truly deserve every one of those five stars!
Reply from the business
Thank you so much for such a detailed and honest review. It means a lot to us. We're happy to assist and that this was a stress free experience for you, we want that for all customers and to continue our high quality work. Feel free to let us know if you need anything else. Warms regards, Elite Team
- 5 out of 5I S11 months ago
I was formally in the trades and was known to be obsessive, compulsive and detailed. I can no longer do that type of work. The Polish workers who did the siding, soffit, fascia and gutters were extremely talented and did an extraordinary job. There are many bad contractors and the customer needs to be cautious. I highly recommend Elite Exteriors and rest assured that the work will be performed properly. Their pricing was extremely affordable compared to other bids I received. Everyone who I dealt with from Elite Exteriors provided professional, accommodating, and excellent service. I guarantee that you will be very happy with the services of this company. It is my opinion that any company that calls itself Elite sets themselves up for very high expectations and this company truly meets and exceeds every expectation. I am very happy with their services and I believe you will be also. Jim and Imelda Saccomonto
Reply from the business
Thank you for your detailed and kind review, Jim and Imelda! We're thrilled that the team's expertise and our pricing met your expectations. Your recommendation means a lot to us, and we appreciate you sharing your experience. We are happy that you're happy! Regards, ELITE EXTERIORS
- 4 out of 5Urooj Rehmana year ago
Punctual and great job.
Reply from the business
Hello Urooj Rehman, Thank you for your kind words and for taking the time to leave us a review! We're thrilled to hear you were pleased with our punctuality and the quality of our work. We appreciate your business! Regards, ELITE EXTERIORS
The latest post from this business
Posted by ELITE EXTERIORS to their own Google profile 9 months ago. Their words, not ours.
A worn or outdated roof can affect your home’s protection, energy efficiency, appearance, and overall value. Elite Exteriors provides professional roof replacement services using quality materials and experienced installation practices. A professionally installed roofing system can improve curb appeal while providing dependable protection against rain, wind, snow, and changing Illinois temperatures. Flexible financing options are available for qualified homeowners who prefer to divide the cost of their exterior improvement project into manageable payments. 🏠 Start planning your Elmhurst roof replacement with a free inspection and estimate.18 hours agoLearn more
What ELITE EXTERIORS says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…and insurance adjusters are fully licensed and insured, so you are protected…”
Insured
“…adjusters are fully licensed and insured, so you are protected from any…”
Bonded
“…All News About Our team of licensed, bonded, and insured contractors know that…”
States years in business
“…Here at Elite Exteriors, we offer more than 30 years of experience in the roofing…”
Family owned
“…Us Who We Are Elite Exteriors are a family-owned business that have years of…”
Other roofers in Addison
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Culture Constructionroof replacement, thoroughness, new gutters4.9274 ratings2.6% one and two star(234) 285-8873 | 4.9 | 274 | 2.6%7 of 274 | (234) 285-8873 |
| Premier Groupkind staff, new roof, efficient team4.8137 ratings3.6% one and two star(331) 343-3590 | 4.8 | 137 | 3.6%5 of 137 | (331) 343-3590 |
| Max Roofingroof replacement, skylight repair, punctual crew5.089 ratings0% one and two star(773) 766-9988 | 5.0 | 89 | 0%0 of 89 | (773) 766-9988 |
| Feze Roofingestimates, new gutters, new roof4.783 ratings6.0% one and two star(630) 530-5944 | 4.7 | 83 | 6.0%5 of 83 | (630) 530-5944 |
| Aegis Construction Group, Inc.smooth process, siding, gutter replacement4.977 ratings1.3% one and two star(773) 812-3447 | 4.9 | 77 | 1.3%1 of 77 | (773) 812-3447 |
| Geek Guardsgutter guard installation, downspout sinking, timeliness4.968 ratings1.5% one and two star(630) 425-4335 | 4.9 | 68 | 1.5%1 of 68 | (630) 425-4335 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 124 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 124, of which 108 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.