Roofing contractor
Elevation Roofing and Gutters
2194 Jahan Trail, Longview, TX 75604
- Google average
- 5.0
- Ratings counted
- 157
- One and two star
- 1 of 157(0.6%)
- Texas median
- 1.0%
The first three are Google’s own figures for Elevation Roofing and Gutters, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 154 | 98% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Elevation Roofing and Gutters.
- 1 out of 5terry barker9 months ago
Called Longview branch of Srs for reputable roofer was given there name left message 2 days ago never received a call back.
Reply from the business
Hey Terry. I have looked through our phone calls over the last 2 days and can't find any record of a call from you or a message left. You can reach out to me on my cell if you'd like so we can help. 903-738-1152
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters33
- insurance claim assistance12
- efficient crew6
- personable staff6
- quick project completion4
- quick installation3
- new roof installation3
- decking replacement2
- adjuster meeting2
- flexible scheduling2
Other reviews we hold
14 more of the 150 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5velda embreya day ago
I was impressed with the customer service I received. Zach was amazingly prompt in keeping the appointment times. I never had to wait to see if he was coming... means a lot!! I don't know much about pricing; but I think he was fair in pricing both jobs he did & he got them done in a very timely manner. He is very polite & courteous & I'II call him for future jobs when needed.
Reply from the business
Velda, we are glad you had a great experience with Zach. He is such an asset to our team. Thank you for the review!
- 5 out of 5Margarita Jackson2 weeks ago
5-Star Review Elevation Roofing & Gutters did an excellent job from start to finish. The team was professional, responsive, and communicated clearly throughout. They completed the work on time, paid attention to detail, and left the property clean. The new roof looks great, and the workmanship gives me confidence it was done right. I appreciate their honesty, professionalism, and commitment to customer satisfaction. I would definitely recommend Elevation Roofing & Gutters for reliable roofing and gutter services.
Reply from the business
Thank you for leaving us a 5 star review, Margarita! I'm so glad we were able to take care of you. Going from a 3 tab shingle to an architectural shingle made a big difference on your home. It will give you years and years of service.
- 5 out of 5Anthony Melchera month ago
Keith and his crew really did an incredible job installing our new roof. Not only was the quality of work excellent they also went above and beyond and trimmed a tree back a little bit that was over our roof. They also did a fantastic job …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your experience with us!
- 5 out of 5Annie La month ago
We had an excellent experience with Elevation Roofing & Gutters, especially working with Zack. From start to finish, the entire process was incredibly easy and stress-free. Zack was professional, honest, and communicated with us every step …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey Annie! Thank you so much for the wonderful review. Zack is definitely top notch and we are blessed to have him on our team! We appreciate you taking the time to share your experience in getting your roof replaced! Enjoy your new roof!
- 5 out of 5Ryan Ferkela month ago
Keith and his crew did a phenomenal job on our home. Our options for roofing were laid out clearly and Keith answered all of our questions so we knew exactly how the process would go and what we should expect. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey Ryan, Thank you so much for the wonderful review! We definitely try our best to make sure every detail is covered (even the debris). Thank you for taking notice and sharing this with us about your experience for the roofing project.
- 5 out of 5Jack Gorsucha month ago
Great company!
Reply from the business
We appreciate you, Jack! Thank you for the excellent review!!
- 5 out of 5Ali S Bastas3 months ago
Best roofing company in Longview TX And East Texas great service and people thank you
Reply from the business
Thanks for the review Ali. We appreciate the kind words and recommending us.
- 5 out of 5Keith Watson5 months ago
Keith did a fantastic job working with the adjuster and explaining every phase of the process. Crew arrived at 6:30 am and completed a 34 square job + carpentry work + a very thorough clean up by 4:30 PM. I absolutely recommend Elevation Roofing!
Reply from the business
Thank you Keith for letting us partner with you to replace your roof and repair some rotted beams on your awning. We are very appreciate for your business.
- 5 out of 5Pamela Ann Martin7 months ago
Such a great crew! Very helpful and efficient.
Reply from the business
Thank you Pamela. We really appreciate you having us take care of you.
- 5 out of 5Rick Kipp9 months ago
This is an extremely professional company. They gave me a great price and showed up on time. Roof on 2500 sq ft home completed in ONE day. Cleanup was excellent. Definitely recommend working with Ben Doss.
Reply from the business
Thank you for a great review Rick. We appreciate you letting us take care of you. Ben is great to work with.
- 5 out of 5David Doty11 months ago
In August of 2024 my home was involved in a fire that caused extensive damage. A dear friend of mine recommended Elevation Roofing to help me out. On August 30, 2025 we began to move back into what became a completely renovated home. The …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey David! Thank you so much for the wonderful review! we appreciate you taking the time to leave us a review! It's been a while since your replacement and we hope all is well!
- 5 out of 5Jeremiah Smitha year ago
Hands down the best roofing company in east Texas . Caleb Carr went above and beyond dealing our claim and scheduling . The communication was amazing and straight forward . The roof they installed made our house stand out and look so much …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Jeremiah for trusting us to take care of you. We really appreciate your business.
- 5 out of 5Tom Conwaya year ago
Zach York & crew just left and it's very hard to tell where the damage was - the finished work is that good. We had a large and nearly 50 year old pecan tree fall on the house during a storm. The damage was rather extensive requiring not only work on the roof/decking/rafters but the soffit and fascia on the boxed eaves. It is, after all, August in East Texas meaning it's like working inside an heated wet sauna. The crew was on site before dawn and on the roof at first light. Working quickly and professionally the crew opened the roof to allow placement of the brace (sister) rafters on the cracked but still intact rafters. With the support structure reinforced, new decking was cut, fitted, and secured. From there it became a straight forward roofing job with the addition of new paper, starter shingles, and lacing/blending new shingles into the undamaged area of the roof. While all this was going on, Zach was working on the specially fit fascia (hand milled by Zack) to achieve an exact fit and splice into existing undamaged facia. In less than three hours, the roof, boxed eaves, and drip edge had been repaired leaving a result that requires close inspection to determine where the repairs began and ended. The entire area was picked up/cleaned up and left spotless. The results were outstanding and professionally rendered. I would prefer to not have trees fall and damage the house, but Zack & Elevation Roofing & Gutters did what they said they would do and kept all promises made. An outstanding conclusion overall. Thank you, Zach.
Reply from the business
Hey Tom. Glad to hear that Zach took really good care of you. He is such a valuable asset to us. Please let know if we can help you in the future.
- 5 out of 5Donna McBridea year ago
I have used Keith and his company, Elevation Roofing twice. He has always performed up and beyond expectations. He pays attention to detail and very thorough and courteous. I would highly recommend his services.
Reply from the business
Thank you Donna for the great review! We really appreciate and value how you feel about our company. Thank you for your trust in us.
The latest post from this business
Posted by Elevation Roofing and Gutters to their own Google profile 2 weeks ago. Their words, not ours.
Rain or shine, we're covered! ☔️☀️ Just gave home a head-to-toe upgrade with a brand new roof. Stay tuned for the before-and-afters!4 days agoCall now
What Elevation Roofing and Gutters says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…WHY US Why Choose Elevation Roofing? Insured & Bonded Fully insured and bonded…”
Bonded
“…Insured & Bonded Fully insured and bonded for complete…”
Free estimates
“…Service Area Resources About Us Contact Free Quote Your Trusted Roofing Partner in East…”
Their site also states: warranty offered.
Other roofers in Longview
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Clean Cut Roofingroof replacement, professional crew, answering questions4.9757 ratings1.5% one and two star(903) 291-0848 | 4.9 | 757 | 1.5%11 of 757 | (903) 291-0848 |
| Stonewater Roofingroof replacement, courteous staff, insurance claim assistance4.9391 ratings1.5% one and two star(903) 266-1205 | 4.9 | 391 | 1.5%6 of 391 | (903) 266-1205 |
| Langford Roofingclean up, roof replacement, insurance claim assistance5.0246 ratings0% one and two star(903) 790-1964 | 5.0 | 246 | 0%0 of 246 | (903) 790-1964 |
| Noble Roofingroof replacement, insurance claim assistance, polite staff4.9222 ratings1.8% one and two star(888) 548-5612 | 4.9 | 222 | 1.8%4 of 222 | (888) 548-5612 |
| Roof Caregutters, metal roof, timeliness4.8164 ratings4.3% one and two star(903) 399-5403 | 4.8 | 164 | 4.3%7 of 164 | (903) 399-5403 |
| Project One Roofing - Longviewroof replacement, timely responses, insurance claims4.9130 ratings1.5% one and two star(903) 758-6434 | 4.9 | 130 | 1.5%2 of 130 | (903) 758-6434 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 157 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 157, of which 150 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.