Element Pros Roofing

All 4 of the one and two-star reviews we hold for Element Pros Roofing, most recent first.

• 1 out of 5Nekita Dillarda year ago

  Made contact with the company three times for a quote for roof replacement. First contact was 11/26. It’s now 12/16 and have yet to receive a call back. Attempted to call today and the representative was rude and unhelpful.

  Reply from the business

  Hello. We dont service the Macon area and left you a message informing you. You kept calling and insisting an estimate. We currently don’t service your area. Thanks

• 1 out of 5Chae Life2 years ago

  Stay away from this company bad business and they will start dodging you.

• 2 out of 5Kash T4 years ago

  If you are going to brand your truck please stop terrorizing people as they walk through the parking lot with your train horn. Do better and be more professional

  Reply from the business

  Sorry sir. Someone was hands to the glass looking inside the truck when we were inside the store. And my son was waiting for me In the truck and got really scared. So he tooted the train horn. Safety first 😁 …

• 2 out of 5PelotonPinot Pups4 years ago

  Not happy at all with the communication, damage that came after installs and a plethora of other issues. Would of used another GC that my insurance company recommended, but unfortunately went with a recommendation. It is what it is and now I going forward to run when you don’t get the proper communication needed. It’s not like a roof and storm damage is a $5,000 job. It’s a reasonable ticket item. Will definitely do more research as I start my home addition and more renovations next month to do more homework… and avoid a lot of unnecessary stress.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Who is this? Please contact our office. Possible fake review.

• insurance claim assistance28
• gutters19
• gutter replacement13
• leak repair10
• polite staff7
• skylight replacement3
• copper work3
• new roof3
• deck replacement2
• damage assessment2
• hail damage repair2

14 more of the 127 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Hannah Kimbleya day ago

  Element Pros has been great to work with throughout our roof replacement project. They facilitated the insurance process to make it as easy as possible, provided plenty of roofing samples to make sure we landed on the right color, and stayed in communication with us along the way. On roofing day, the crew was immensely efficient and organized. The next day we were left with a beautiful new roof without a trace that they had even been there. Would recommend 100%!!

• 5 out of 5Brenden Adamsa week ago

  Highly recommend the guys at Element Pros. Extremely knowledgeable and professional throughout the process. Great communication too. Made the process very easy for me. Ronnie, Daniel, Will and others were top notch. Consider them for your roofing needs and you won’t be disappointed.

• 5 out of 5Thomas Rowea week ago

  Element Pros Roofing delivered on our new roof replacement. they were professional, fast, courteous, and wrapped up the whole job in 2 days. Handling our insurance claim was stress-free thanks to them. The crew even did a fantastic job cleaning up (no nails left in our yard at all!), and the roof looks AMAZING - our neighbors keep commenting on how great it turned out! I highly recommend them.

• 5 out of 5Kathi Meader2 weeks ago

  Element Pros was a pleasure to do business with from beginning to completion. They were professional, courteous and efficient. Their cleanup was meticulous.

  Reply from the business

  Thank you so much!

• 5 out of 5Jo Sarty2 weeks ago

  Awesome company and fantastic customer service!

• 5 out of 5Milda ????2 months ago

  Amazing!!!

  Reply from the business

  Thank you for sharing your enthusiasm!

• 5 out of 5Ann Jackson3 months ago

  I cannot say enough good things about this company. Ronny Kashlan and his team are true professionals who take great pride in the work they do. They treat the customer with great respect and spend much time to make sure you understand every step of the process and all your options. Every single stage of the project is handled with the utmost attention and care to provide the customer with an excellent experience, and they make themselves accessible throughout the course of the project. An important point: they are very experienced at working with insurance companies. In spite of severe hail damage, my claim was denied. If it hadn’t been for Ronny’s very detailed inspection report and persistence in following up with the adjusters, I would not have been successful in getting a settlement. So, a huge THANK YOU to Ronny and to everyone who was involved with my project. I appreciate you all so very much. A big shoutout to Will, who managed the project expertly and efficiently; to Daniel Pack, who has remarkable patience and excellent taste in selecting gutters and downspouts (!); and to Ava for her outstanding administrative skills. You all are the best!

• 5 out of 5Tony MilamEdited 3 months ago

  Great company to use to get all your wants! They are as good as it comes to your roofing needs. They are so professional, thorough, and honest. They are top notch! All my future roofing needs will go through Elementpros.

  Reply from the business

  Tony, we really appreciate you taking the time to leave this review! It was a pleasure working with you, and we’re glad we could make the process smooth and get everything you needed handled. Thanks again for trusting Element Pros Roofing!

• 5 out of 5Jim Ferguson3 months ago

  Amazing team! Excellent service and very knowledgeable about all aspects of this roofing system. We couldn’t have done it with them.

  Reply from the business

  We are grateful for your kind words about our roofing system expertise and service!

• 5 out of 5Wayne Shehan3 months ago

  Element Pros does fantastic work and delivers outstanding customer service far above the rest! This was the best roof replacement experience I have ever had! Ronny, Daniel, and Will (along with their team) were always keeping me aware of the process and steps throughout the whole roof project experience! Great communication! You are in good hands with Element Pros!

  Reply from the business

  Wayne, we really appreciate you taking the time to share this! It means a lot to hear that your experience with your roof replacement stood out, especially with communication and service. That’s something we take seriously. I’ll be sure to pass your kind words along to Ronny, Daniel, and Will. Thanks again for trusting Element Pros Roofing!

• 5 out of 5Dixie Folsom5 months ago

  Great experience. Our roof was damaged in a hail storm and element made navigating insurance and selecting our roof shingles easy and seamless. They even navigated around our travel schedule so we came home to a brand new roof.

  Reply from the business

  We are honored to hear your roof repair went smoothly. Glad we made insurance navigation easy and worked around your schedule.

• 5 out of 5Alexandria K5 months ago

  We recently had our roof replaced with Element Pros and had a really great experience. The whole team was professional, responsive, and easy to work with. Ronny and Daniel explained everything clearly, showed up when they said they would, and made the process much easier than we expected. The crew worked quickly and did a great job cleaning up afterward, which we really appreciated. Our new roof looks fantastic and we’re very happy with the results. I would definitely recommend Element Pros if you’re looking for a reliable roofing company.

  Reply from the business

  Thank you for choosing Element Pros! We're happy our crew exceeded your expectations with professional roofing service.

• 5 out of 5Andrew Fortinberry5 months ago

  I’ve known Ronny for over 15 years, and one thing has always been true, he absolutely knows roofing and takes tremendous pride in his work. About three years ago, I started having serious leaking issues in my home. Ronny came out right away and helped patch what he could while I went through the frustrating process of working with insurance. After multiple claims adjusters and back-and-forth discussions, the insurance company initially denied the roof claim and only approved interior repairs. The root problem, however, was always the roof. Fast forward three years, with a baby on the way and the leak still causing issues, Ronny came back more determined than ever to help get it resolved the right way. He met with my insurance agent and the claims adjuster at my house and walked them through everything. Ronny explained the timeline of events, the storms that caused the damage, the areas of concern on the roof, and how the issues developed over time. His professionalism, knowledge, and persistence made all the difference. He worked tirelessly coordinating between the insurance company, my agent, and myself until we were finally able to get the roof fully approved, and then some. When it came time for the work, the Element Pros team showed up exactly at 7 AM. The crew worked with Daniel (the project manager), Will, and the rest of the team, and everyone was fantastic. They were professional, efficient, and respectful of the property. The entire roof replacement was completed in one day. When they finished, everything was cleaned up perfectly, it honestly looked like they were never there, except now I have a beautiful brand new roof. Ronny and the entire Element Pros team went above and beyond from start to finish. Their dedication, persistence, professionalism, and willingness to truly advocate for their customers is rare. I highly recommend Ronny and Element Pros, LLC to anyone looking for a roofing company that will fight for you, represent you well, and deli

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We take great pride in completing quality work like your entire roof replacement in one day while ensuring everything is cleaned up perfectly afterward. Thank you for trusting Element Pros.

• 5 out of 5Mary Ellen Harris6 months ago

  Very professional and honest

  Reply from the business

  Thank you for your wonderful feedback. We sincerely value your trust in our professional roofing approach.

Roof aging often happens gradually, making it easy for homeowners to overlook the early warning signs. Shingles may begin curling at the edges, lose granules, develop cracks, or become brittle long before a major leak appears inside the house. Residential roofing inspections can help identify these changes and determine whether maintenance, repair, or longer-term planning is appropriate. Element Pros considers the roof's overall condition rather than judging its remaining life from age alone. Homeowners can safely observe the roof from ground level and check gutters for excessive granule accumulation after periods of heavy weather. Attic areas can also provide useful clues, including damp insulation, daylight visible through unexpected openings, or stains around roof penetrations. Proper ventilation and drainage deserve attention as well because the roofing material is only one part of the system protecting the home. Recognizing gradual deterioration gives homeowners more time to make informed decisions instead of waiting for a sudden failure to force the issue.3 days agoCall now