Roofing contractor
ECS Roofing
3920 Hawthorne Ct, Waukegan, IL 60087
- Google average
- 3.6
- Ratings counted
- 14
- One and two star
- 5 of 14
- Illinois median
- Not comparable
The first three are Google’s own figures for ECS Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 9 | 64% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 5 | 36% |
Too few ratings to compare against other roofers — at 14 ratings a single unhappy customer moves this figure by several points.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for ECS Roofing, most recent first.
- 1 out of 5Carina11 months ago
Called, I believe her name was Sofi, was trying to ask something she didn’t even let me finish asking and she hung up on me. Tried contacting again and send me to voicemail. Her customer service was not professional what’s so ever. This keeps customers away which is sad..
- 1 out of 5Kristyn SmithEdited 2 years ago
ECS installed an absolutely horrific roof on our brand new construction residential home. We had an independent inspector come out and evaluate and said it should be completely removed and redone. Our brand new roof was also leaking. In Wisconsin contractors have the “right to repair” so we had to allow them to fix it. After months of silence from Josh, he finally got in touch with my builder and sent out a crew. Despite the recommendation of a complete removal and replacement, Josh decided to repair it. It is still unacceptable after the repairs. He never once came in person to evaluate the roof when he made the decision to repair vs. replace like the inspector recommended. We’ve had several roofers go up on the roof after the “repairs” and they still found many issues. My metal roof is extremely oil canned, there’s scratched and dented flashings, shingles, inconsistent exposures, my ridge vent needs to be reattached, not installed in accordance with manufacturer instructions and more. Our quote was for black flashings and they originally installed some black and some silver, and decided to spray paint the silver ones during their repair. ECS believes the roof is good enough. Now I have to pay another company to replace the roof and pursue legal action against ECS. And they are no stranger to litigation. Pictures from the original report and the “repaired roof” are included with this review. Also my horrible looking metal roof. I would never recommend anyone use ECS roofing. EDITED TO ADD IN RESPONSE TO JOSH: Added a photo with the inspectors recommendation that states “The only way to ensure that all issues are truly addressed would be complete removal and replacement of the roof.” No one is slandering you, Josh. Slander has to be false. You installed an extremely poorly done roof on my house, disappeared for 6 months while trying to avoid paying OSHA 360k in fines, and then tried to put lipstick on a pig instead of doing the right thing and replacing it. And
Google cut this review short. The full text is on their Google profile.
Other reviews we hold
5 more of the 7 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Brian Graham2 weeks ago
Excellent contractor, does the best work in the area.
- 5 out of 5Kirsten Neumana month ago
We had issues with the bathroom vents in our roof from the original build 4 years ago. ECS had been the original roofers but hadn’t done the vent work- however offered to replace the vents for us anyway. They went above and beyond what was expected and the crew was very friendly and professional! I would recommend!
- 5 out of 5Alfredo Shomara year ago
Great service
- 5 out of 5Arthur Blachno2 years ago
Josh\Julio and his team are awesome. Thank you for the new roof and gutters. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jason The Contractor5 years ago
Great roofing contractor. Have used them multiple times on commercial properties now.
What ECS Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Sample Plan Products Our Work Materials Warranty Testimonials Payment Options Contact…”
Other roofers in Waukegan
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Ridge Top Exteriorssiding, gutter replacement, kind staff4.9156 ratings3.8% one and two star(847) 718-8084 | 4.9 | 156 | 3.8%6 of 156 | (847) 718-8084 |
| Cedar Roofing Company LLC - CRCgutter replacement, cedar roof replacement, responsive staff4.8132 ratings4.5% one and two star(847) 247-4400 | 4.8 | 132 | 4.5%6 of 132 | (847) 247-4400 |
| Portillo's Roofing LLCgutters, cleanliness, fair estimate5.0125 ratings0% one and two star(224) 775-7770 | 5.0 | 125 | 0%0 of 125 | (224) 775-7770 |
| Lakeland Exteriors & Roofingkind staff, gutter work, professional workers5.089 ratings0% one and two star(847) 395-8854 | 5.0 | 89 | 0%0 of 89 | (847) 395-8854 |
| Hetman Enterprises, Incsiding replacement, gutter replacement, estimate process4.872 ratings5.6% one and two star(847) 796-8710 | 4.8 | 72 | 5.6%4 of 72 | (847) 796-8710 |
| Valor Roofing Contractorsroof replacement, polite crew, decking design5.057 ratings0% one and two star(224) 509-6714 | 5.0 | 57 | 0%0 of 57 | (224) 509-6714 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 14 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 14, of which 7 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.
There is not much data on ECS Roofing. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.