Easton Roofing

8 of the 12 one and two-star reviews we hold, most recent first.

• 1 out of 5Julie Yodera year ago

  The roofers were wonderful, I have no issue with the actual work done. But I had a terrible experience with the salesperson promising things that didn't happen. Buyer beware!!

  Reply from the business

  I'm sorry you feel that way Julie. We cannot make your deductible go away, that would be insurance fraud. We never promise that, we never do that, and that's what you want us to do. We draw the line on that.

• 1 out of 5Todd Abramsa year ago

  I had an extremely disappointing experience with Easton Roofing and would not recommend them to anyone looking for professional, honest service. 1️⃣ Unauthorized Charges I was originally quoted $13,416.52, but the final invoice came to $18,600.25—over $5,000 more than what was agreed upon. At no point was I informed about or approved these additional charges. Unexpected price increases without customer approval are unacceptable business practices. 2️⃣ Extreme Carelessness & Poor Workmanship The flashing installation was sloppy and looked completely unprofessional. My home's shakes were damaged during installation, which they acknowledged but have not fixed. They were extremely careless throughout the entire job, causing unnecessary damage that could have been prevented with basic attention to detail. 3️⃣ Property Damage & Broken Promises Despite multiple conversations about protecting my landscaping, they failed to take proper precautions and caused significant damage. They did not set up the promised protective measures, even though I raised concerns beforehand. Multiple outdoor lights were broken, and they have made no effort to fix them. My satellite was not supposed to be reinstalled, yet they ignored my instructions and put it back up anyway—doing a horrible job in the process. The wires were left unsecured, and the installation was sloppy. 4️⃣ Ignored Complaints & Broken Guarantees Easton Roofing promotes a "satisfaction guarantee," but they have ignored my concerns. Instead of resolving the issues they caused, they sent aggressive payment demands for a disputed invoice. Taking Further Action After multiple failed attempts to resolve this directly, I have formally disputed the charges and am pursuing all available consumer protection options, including filing complaints with the appropriate agencies. If you value transparency, quality workmanship, and professional service, I strongly recommend choosing a different company.

  Reply from the business

  Hey Todd thanks for reaching out! We have been trying to get a hold of you for months to try and resolve any issues you have and collect payment for the job, for which we have received zero payment. Appreciate you reaching out through this medium after ignoring our 2 months of repeated emails, texts, and phone calls. Hopefully we can get a hold of you and find resolution to your concerns.

• 1 out of 5Matthew Myersa year ago

  We've had a fair amount of 'bad' contractors do work for us but this company is by far the worst yet. We chose them not because they were the cheapest (they weren't), but because we like to help out smaller companies instead of large monopoly businesses. Lesson learned, we'll just stick with the large companies, they grew to be that large for a reason I guess. Our roof took 3+ days to complete. A week later, the gutter group showed up without notice, at 7pm. They removed ALL gutters before they told us the wood was rotted and they could not replace them or hang the old ones back up. We were forced to spend a large amount of money to get ALL of the wood fascia replaced. We were told this needed to be done soon, so that gutters could be hung before it rained. We had no time to shop around on the price of the fascia work, we were cornered into paying their cost. The fascia work was done a few days later. After about a week after this, I started asking when gutters would be hung as rainstorms were approaching. I was told we had to be put back on a list. Several rainstorms happened during the time of having no gutters on our house. Easton did not care. Their communication is terrible. They did not show up when scheduled and different people would give me different answers on when they WOULD arrive. A few pictures attached are also THEIR work that afterwards. They call this work good and were content to leave it as-is. Other things like this I had to ask to get fixed and they did somewhat fix them. It's not my job to quality control their work though, THEY should be inspecting stuff before calling it good. They acted irritated at little things like these pictures, as if I was just being picky. You decide - Is this how you want your finished product to look?

• 1 out of 5Redia James2 years ago

  Didn't follow through with the contract and never returned my phone calls.

• 1 out of 5Anastashia Cheadle2 years ago

  I had my roof replaced by them and have had shingles fall off in the same area MULTIPLE times. The first time they fixed it for $475, now another shingle has fallen off in the SAME area and they want to charge me another $475. You would think they would have been courteous enough to fix that one shingle free of charge seeing how I paid for them to fix another shingle in that same area.

  Reply from the business

  Anastashia, we have no record of replacing your roof, only repairing it. Had we replaced your roof you would not be dealing with shingles falling off, and if you were it would be 100% free as it would be covered by our warranty. You have a very steep and difficult roof to work on, and unfortunately it takes time to safely repair it. I think the $475 estimate is very fair, and I invite you to find a someone to do it properly for less. I'm sorry you are so dissatisfied.

• 2 out of 5Dave Dostal2 years ago

  I can't comment on the quality of the job but had the following concerns leading up to and after the job. 1) I was not notified of the date/time for the job. I was gone and when I came home your guy was at my house. I had no idea he was coming and he commented the same thing happened at a previous job that morning. 2) They left the back gate open after they left. I have a dog and luckily caught it before something tragic happened. 3) They left a pry bar in my yard. Luckily I saw that before mowing over it. 4) Lastly they left the five or so rows of shingles they replaced laying in my yard instead of taking them with them which is what I would have expected. I emailed them about my concerns and received no response back. I understand things happen and no one is perfect but four of these is a bit much for such a small repair job.

  Reply from the business

  Can't agree more Dave, I am not sure how this happened. I'm looking into it now. Thank you for the feedback.

• 1 out of 5James3 years ago

  Dude parallel parks his truck with a trailer hitch while downtown Lee’s Summit and makes it impossible to park in the spot behind. Take The hitch out when you’re not using it.

  Reply from the business

  Wow...this is interesting. Sorry about that, not sure it warrants a one star review. We work VERY hard to maintain our good reputation, and this really hurts.

• 2 out of 5Uncle FredEdited 4 years ago

  Main reason I chose them was that Charles spoke of how all the former roofing material would be removed down to the original deck. Perhaps they miss calculated how much material was there but the photo proves that they did not remove the old material down to the deck. I am replacing the roof currently in part because of a poor install and hail damage, down the road I’ll be doing the same with this poor install. Having to deal with the intentional trash thrown around and doors left open to allow 90 degree heat inside during the week long process?? Yes, keeping an eye on them at all times should have been done 😔 And they’re still not done, arriving late sometimes. 14 May . Told one of the many bosses I was unhappy and he ignored my concerns. Perhaps he didn’t read the contracts first line. “Remove all decking to original deck”. I happen to be a member Of a property owners group that wanted me to let them know how they did. “Awful” was the first word from them after showing these photos Met with the owner, realizing they fell short we settled on a lowered price. Would have rather gotten a clean job and the entire old roofing removed.

• roof replacement71
• gutter repair31
• estimate26
• personable staff11
• skylight replacement7
• storm damage repair6
• siding replacement4
• fascia replacement3
• flat roof repair2
• honest inspection2

14 more of the 364 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Justin Teiwes2 days ago

  I’ve never been big into doing online reviews, I would just say that if I have future roof issues then I would call Easton Roofing again.

  Reply from the business

  Thank you, Justin. Knowing you would call Easton Roofing again if you ever need help with your roof is about the best compliment we can receive. We really appreciate you trusting our team with the storm damage repairs and new gutters, and we are grateful you took the time to leave us a review.

• 5 out of 5Marcia KuhlmannEdited 4 days ago

  Initially the roof leak looked straight forward. However, once they started the work dry rot was involved. They did a great job of removing all the dry rot and rebuilt the area, followed by stucco and painting. There is know no evidence of a roof leak and one can’t tell that work has been done in that area. A great job was done

  Reply from the business

  Thank you for the kind words Marcia!

• 5 out of 5Andi JackEdited a week ago

  my roof is so beautiful and there’s not any leaks anymore

  Reply from the business

  Thank you for the kind review, Andi. It means a lot to our team to hear that your roof looks great and the leak is gone. We appreciate the opportunity to help with your storm damage roof repair and gutter work.

• 5 out of 5Logan Salakia week ago

  We had an incredible experience with Easton! AJ went above and beyond to fix our roof issues and was very friendly. Easton gave us the peace of mind we were looking for.

  Reply from the business

  Thank you, Logan! We really appreciate the kind words and are glad AJ was able to help get the roof issues resolved. Whether it is storm damage, roof repairs, attic venting, or just a thorough roof inspection, our goal is always to give homeowners clear answers and peace of mind. Thank you for trusting Easton Roofing with your home.

• 5 out of 5Michael and Tessa Buckleya week ago

  Solid repair work on venting and chimney flashing at a reasonable price. Good attention to detail, and the crew cleaned up well, including a magnet sweep for nails. Recommended.

  Reply from the business

  Thank you, Michael and Tessa. We appreciate you trusting Easton Roofing with the roof venting and chimney flashing repairs. Our crew takes a lot of pride in the details and in leaving the property clean when the job is finished, so we are glad that stood out. Thank you for the review!

• 5 out of 5Doug RooneyEdited 2 weeks ago

  They were referred to us by our homeowner's insurance agent. Very good customer service. We would use them again. Update 8/2/26 We have used Easton again for new front gutters. Pricing competitive, stellar products and customer service. They even reused our current leaf filter system that had been installed a number of years earlier by a different vendor. Next spring we'll complete gutters on the backside with Easton. Highly recommended!

  Reply from the business

  Thank you for the review Doug. Next time let us know how we can earn that 5th star!

• 5 out of 5Jeff Campbell3 weeks ago

  Excellent job on new roof -- prompt installation, attention to detail, thorough cleanup, great communication.

  Reply from the business

  Thank you Jeff for the kind words about our residential reroof services!

• 5 out of 5Jason Yeagera month ago

  Easton Roofing did a fantastic job installing our skylights, gutters, and new shingles. They were willing to work with me when nobody else would at a reasonable price. I had already purchased a special shingle and most contractors wouldn’t …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Jason Thank you for the amazing review. Happy to help.

• 5 out of 5Scott Marolfa month ago

  Easton put a new roof on in April. They were great to work with from start to finish. Good communication, detailed contracts, quality materials, and they did a great job with cleanup. They were recommended to me by a friend, and I would recommend them as well.

  Reply from the business

  Thank you Scott!

• 5 out of 5MC Felt Ba month ago

  Steve was very knowledgeable, kind, and patient. He explained the type of roof we had and the things we could do now that were not pressing. I really appreciated his professionalism.

  Reply from the business

  Thank you for the kind review about Steve!

• 5 out of 5Thomas Hardya month ago

  Easton inspected the roof after Spring storms and simply recommended repairs. I scheduled the work, and it was done professionally and we are worry free. Strongly recommend Easton for any roof work.

  Reply from the business

  Thank you for the kind words Thomas.

• 5 out of 5Zac Levina month ago

  These guys are great!!!! Just had a full roof and gutter install by them and the whole experience was excellent. I dealt with AJ from estimate to project finish and he was extremely detail orientated and helpful. Communication with him and the rest of company (including the owner) was really good. Never once did I feel like just another install! Installation was quick and perfect! They worked with my insurance and streamlined everything. Highly highly recommend.

  Reply from the business

  Thank you, Zac! We really appreciate you taking the time to share this. AJ and the rest of our team work hard to make roof replacement, gutter installation, skylight repairs, and the insurance process as smooth as possible. We are grateful you trusted Easton Roofing with your home and even more grateful to hear you felt taken care of from the estimate through the final cleanup.

• 5 out of 5Sara Graff-Daughertya month ago

  Great experience! I had some areas of damage to my roof. They tarped the main area to prevent further damage until they could return for repairs. The team thoroughly investigated to identify specific issues related to a leak on my porch as well. Great communicators and follow through!

  Reply from the business

  Thank you, Sara. We really appreciate you trusting Easton Roofing with the storm damage and roof repairs. Our team works hard to communicate clearly, find the actual source of leaks, and protect the home until permanent repairs can be completed. We are glad we could get everything taken care of for you.

• 5 out of 5Ron Schauweckera month ago

  The siding crew was prompt and very efficient. They did a nice job of protecting my landscaping and gladly took care of any adjustments or tweaks I asked for. Very pleased with the results.

  Reply from the business

  Thank you Ron!

• Licensed

  “…We Know KC Weather. Fully Licensed & Insured Residential +…”

• Insured

  “…Fully Licensed & Insured Residential + Commercial Specialists…”

• Warranty offered

  “…Warranty length depends on the system and…”

• States a founding year

  “…Since 2013, Easton Roofing has served homeowners…”

• Free estimates

  “…Our Work Financing Service Area News Free Consultation Where Integrity Matters → Kansas…”

• Financing available

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