Century Roofing

8 of the 17 one and two-star reviews we hold, most recent first.

• 2 out of 5Vivian Hatfielda month ago

  This company was recommended to me. I took several bids prior to making a decision. I have lived in my house 51 years and had several roofs put on. So I’m not a novice! Also, the majority of homes in my area need complete roofing. First I could not believe the mess while they roofed. My other neighbors didn’t have near the mess. Second all the corners on my roof stick up! According to the Forman they will lay down in the heat. Gutter screens are sticking up as well. When I mentioned this they sent out a gentlemen to fix the gutters. He couldn’t. Called again and they were going to send out a supervisor. He never showed up. They of course expected payment. Think twice before hiring these people. They left a stain on my driveway and manage to kill grass with the hot nailer. I have actually had neighbors ask who did my work as they want to be sure NOT to hire them.

  Reply from the business

  Hi Vivian, we’re sorry to hear you had that experience during your roofing project. Providing a tidy work environment and high-quality results is a top priority for our team, and we regret falling short of those standards. We invite you to reach out to our office through our official website contact channels so we can address these concerns and resolve this for you.

• 1 out of 5lemonyship96 “The lemon prince”3 months ago

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• 1 out of 5Rachel Gotow3 months ago

  We had our roof done by century roof and a few years ago and they left the vents off. I wouldn't suggest them now but they did call and say they had left the vents off weeks later. But now there was mold on the outside of my house and so I called them to inspect the house and they said that the roof was fine and there was no mold in the Attic but that there was insulation covering the vents and I have called them three times and I haven't seen a call back from them. I haven't seen a text fax from them and the guy Jeff who came and looked at the house. I haven't received a text back from him. So no, I wouldn't suggest them. I don't know what's going on but....

  Reply from the business

  Thank you for taking the time to share your experience, Rachel. We’re sorry to hear about the concerns you’ve had regarding your roof and the communication challenges you described. Our records indicate that you had 6 soffit vents, 52' of edge vent (intake), and 80' of ridge vent (exhaust) installed in 2015, which is why you are not seeing any external box vents on your property. We understand how frustrating this situation must be and appreciate you bringing these details to our attention. We do not currently have any employees on staff named Jeff, but we are investigating this internally now to address your concerns.

• 1 out of 5Jennifer Lightcap9 months ago

  We hired Century for a new roof in October 2024. The installation itself was fine, but the crew showed little respect for our property and left a mess behind. Fast forward to summer 2025 — we discovered water pouring down a wall in our office, ceiling damage, and water dripping into our basement. Century came out and confirmed the issue was due to an installation error, which they repaired, but it took nearly two weeks for anyone to address the interior damage. After that, communication completely fell apart. We had to make multiple calls with no follow-up. Century kept blaming their subcontractor, but we hired Century and paid Century — so passing the responsibility wasn’t acceptable. Due to an insurance change on their end, another company eventually handled the claim, and while we finally received a settlement for the damage, we never once heard from Century to confirm the repairs were completed or that the roof was fixed properly. Mistakes can happen — but the total lack of communication and accountability afterward is what makes this experience so disappointing. Terrible customer service. We will not recommend Century

  Reply from the business

  Thank you for sharing your detailed feedback, Jennifer. It’s clear that your experience did not meet the standards we strive for, particularly regarding communication and the handling of your concerns after the installation. We understand how frustrating it must have been to deal with property damage and delays, and we appreciate you bringing these issues to our attention. Your comments will be shared with our team as we continue to evaluate and improve our processes.

• 1 out of 5Daniel Seguraa year ago

  I contacted this company in April to do some insurance work on my property. Everything started out great but then Marty would not answer my call or txt messages. Here it's September now and I'm moving on.

  Reply from the business

  I am sorry to hear about the delay in servicing your request, Daniel. I spoke with Marty and he informed me that the scope of your job changed throughout the process and that insurance then requested additional information along with test squares from him. With how busy we have been from the storms he said it just slipped through the cracks. I apologize that we were not able to live up to our reputation with your request.

• 1 out of 5s ba year ago

  Very unsafe and unclean clean work. Besides not cleaning my yard, they have dropped large tin debris that nearly damaged my A/C. I would suggest not using this company.

  Reply from the business

  I understand your frustration but replacing a roof on a windy day can sometimes result in debris being blown into neighboring yards. While we request all our installation crews to maintain a clean jobsite, oftentimes they prioritize completing the installation before cleaning up the jobsite and surrounding area to be most efficient. We will be by once the job next door to your property is completed to do a thorough cleaning and make sure there is no trash left.

• 1 out of 5Joshua2 years ago

  Blue / white dodge ram century roofing pickup with lightning decal on it driving 90+ mph down interstate 635. Couldn’t get license plate as it was driving way too fast. Disgusting.

  Reply from the business

  Thank you for bringing this to our attention, Joshua. We take all feedback seriously and will address this issue internally. We have identified the driver of the vehicle and will be taking appropriate actions.

• 1 out of 5Luann Brown2 years ago

  Very disappointed in our sales rep! Verbally quoted a low number and the day the work was completed showed up wanting a check for quite a bit more. Never gave us a written quote for either amount. Shame on me but SHAME on him!

  Reply from the business

  Luann - I am very sorry and surprised to hear about your recent interaction. This goes against multiple company policies we have in place, so I would like to gather more information from you. I double checked our CRM, and we have no record of you in our customer database. If you could please call our front office tomorrow at (913) 422-0099 or send me an email to office@centuryroofingkc.com detailing the sales rep you interacted with, your property address, and any other crucial details I would greatly appreciate it. I would like to gather as much information from you regarding this experience as you are willing to share.

• responsive staff25
• hail damage repair24
• thorough inspection23
• insurance claim assistance21
• new roof installation17
• gutter replacement14
• efficient crew10
• shingle repair4
• decking replacement2
• skylight replacement2

14 more of the 356 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Glen Stanek12 hours ago

  Excellent, knowledgeable service, I called one morning and a few hours later I was talking to Lucas one of there tile roof specialists, said he had the same tile in stock and after a thorough inspection, some minor repairs were need and a quote was sent out that afternoon for approval. All work was completed as scheduled along with knocking down a few wasp nests ( I provided the spray ). Thank you Century Roofing and Lucas! Great work!

  Reply from the business

  Hi Glen, thank you so much for this enthusiastic 5-star rating! We are thrilled to hear Lucas provided such knowledgeable service and that your tile roof repairs, along with those wasp nests, were handled exactly as scheduled. It is our goal at Century Roofing to provide prompt, professional solutions, and we truly appreciate you choosing us for your project.

• 5 out of 5Earl Designa day ago

  Our roof of 25 years had had it. I contacted Century Roofing and Larry reached out to me. He and his crew did an amazing job. The quality and time Century does to make sure everything was done right was amazing. I will be using them again if needed.

  Reply from the business

  Hi Earl, thank you so much for the 5-star rating! It is great to hear that our team did such an amazing job on your roof replacement after 25 years. Century Roofing takes great pride in ensuring every detail is done right for our neighbors. We truly appreciate your recommendation and look forward to serving you again if the need arises.

• 5 out of 5Gregg Buehler2 days ago

  If you're caught in the middle between which roofers to use and your insurance company, Larry McCoy from Century Roofing is your answer. Not only did he give me a what I felt from the get-go was a fair assessment of the damage on my roof …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Mark Davenporta week ago

  Worked with Larry on a partial roof replacement from storm damage. Larry was honest with me through the whole process, and helped me work with insurance to get the most out of my claim. I was kept well informed, and all went according to plan.

  Reply from the business

  Hi Mark, thank you for sharing your experience and this 5-star rating! We are so pleased to hear that Larry provided honest guidance throughout your storm damage restoration and helped maximize your insurance claim. Keeping our customers well-informed is a top priority at Century Roofing, and we are glad everything went according to plan with your roof replacement.

• 5 out of 5David Danduranda week ago

  Lucas was great…diagnosed the problem and fixed it. Above and beyond what was expected. Thanks Lucas.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi David, we are thrilled to receive your 5-star rating for the service you received! It is wonderful to hear that Lucas went above and beyond while diagnosing and fixing the issue with your roof. Providing thorough and professional roofing solutions is what we strive for at Century Roofing, and we appreciate your kind words.

• 5 out of 5Ray Whitakera week ago

  Joel and crew did an awesome job on my roof replacement. The weather was 100 degrees and sunny but they stuck with it. Joel upgraded to a class 4 shingle and the quality of work was great.

  Reply from the business

  Hi Ray, thank you so much for this fantastic 5-star rating! We are so glad Joel and the crew could provide a high-quality roof replacement for you, even in that 100-degree heat. It is great to hear you are pleased with the upgrade to the class 4 shingles. Thank you for choosing Century Roofing for your project!

• 5 out of 5angela spielbusch3 weeks ago

  Joel from Century did everything as promised. They even went the extra mile by painting vent pipes and other roof components. The price was exactly as quoted and very competitive. We are very pleased with the work and the beautiful roof.

  Reply from the business

  Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you’re loving your new roof and that Joel and the team took such great care of you. Going the extra mile on the details—like painting the roof components—and keeping our pricing transparent and competitive are top priorities for us at Century Roofing. We truly appreciate your business and hope you enjoy your beautiful new roof for years to come!

• 5 out of 5Bruce Pinedo3 weeks ago

  We had a great experience with Century Roofing. Larry was very knowledgeable and extremely helpful. I would highly recommend him.

  Reply from the business

  Hi Bruce, thank you so much for the 5-star rating of our team! We are thrilled to hear that Larry was knowledgeable and extremely helpful throughout your project. Century Roofing takes great pride in providing professional guidance and high-quality service to our community, and we truly appreciate your recommendation. It was a pleasure working with you to ensure your home is well-protected.

• 5 out of 5Jackson Blaze3 weeks ago

  Century roofing is wonderful to work with, I would recommend them to everyone. Thank you all!

  Reply from the business

  Hi Jackson, thank you so much for your kind words and for sharing this wonderful 5-star review! We are thrilled to hear that you would recommend our team to everyone after your experience. Providing professional communication and high-quality results is what we strive for at Century Roofing, and it is rewarding to know we met your expectations.

• 5 out of 5Kathy Tiszkaa month ago

  Larry McCoy inspected our roof to see where water was staining around our sky light and wall below sky light inside the house. We needed flashing and new roofing shingles surrounding the sky light. Two other companies came out and one said …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Kathy, we are so glad to hear that Larry provided such an honest and thorough inspection of your skylight. It is wonderful that our team could accurately identify the flashing issue and provide a lasting solution before that heavy rain. Thank you for this excellent 5-star review and for trusting Century Roofing with your home repairs!

• 5 out of 5James Littlea month ago

  Just wanted to thank Larry for all his work in getting my new roof. He obviously has lots of experience. Also helped with insurance questions. Larry definitely puts the customer first.

  Reply from the business

  James - Thank you so much for sharing your experience. It's wonderful to hear that Larry's expertise and dedication made a positive difference for you, especially with the insurance process. We truly appreciate your kind words and your trust in our team.

• 5 out of 5Sarah Glaziera month ago

  We used Century Roofing after a major hail storm. Our insurance company approved the claim expediently with the help of our Century Roofing contact person, Marcus. From that point forward it was a smooth process. No headaches no surprises. Professional work from start to finish. Highly recommend! Thank you Century!

  Reply from the business

  Sarah - Thank you so much for sharing your positive experience and for highlighting Marcus’ assistance during your recent roof replacement. It’s wonderful to hear that the process was smooth and exceeded your expectations after the hail storm. We know how confusing and stressful the insurance claim process can be sometimes, so to hear that Marcus made the process smooth is wonderful! Your recommendation means a lot.

• 5 out of 5Sondra Coatesa month ago

  Ken Crumb was our roofing specialist. We were quite devastated on the damage from the hail storm and definitely needed guidance. Ken went above and beyond to help us out. The roof looks great and so glad Ken was there to help us.

  Reply from the business

  Thank you so much for sharing your kind words. It's wonderful to hear that you felt supported during such a stressful time and that you're pleased with the results. Your feedback means a lot to us and to our team.

• 5 out of 5Phillip Stevensona month ago

  I would highly recommend Century Roofing for any type of repairs needed for your roof. I noticed that I had two leaks in my roof after a storm. I had two roofers, a plumber, and a handyman from top-rated companies assess my roof and none were able to determine the causes of the leaks. Lucas from Century Roofing was able to locate and identify the cause of both leaks within minutes and even quickly fixed them both during the same visit for a very reasonable price. In addition, he fixed the flapper valve on my dryer vent and repaired a loose board on the side of my house for no extra charge. Lucas went above and beyond my expectations. I could not be more satisfied with my experience with Century Roofing.

  Reply from the business

  Hi Phillip, thank you for the wonderful 5-star review regarding your experience with Lucas. We are thrilled to hear he quickly identified those tricky leaks and went above and beyond by assisting with your dryer vent and siding at no extra charge. Century Roofing always strives to exceed expectations through our dedicated, detail-oriented service. Your satisfaction is our top priority!

Not every roofing issue requires a full replacement. 🏠 An expert inspection can help determine the best solution for your home, budget, and long-term protection.19 hours agoCall now

• Licensed

  “…Is Century Roofing a licensed and insured roof repair company? Yes.…”

• Warranty offered

  “…and Stoneworth, ensuring quality and warranty-backed installations. Having…”

• States years in business

  “…Serving Kansas City For 35+ Years Black check mark in a circle…”

• States a founding year

  “…UR PROCESS SERVING THE KANSAS CITY AREA SINCE 1990 Step 1 SCHEDULE YOUR FREE ROOFING…”

• Free estimates

  “…4.8 Stars 4.8 Stars 4.8 Stars GET A FREE ESTIMATE Fill out our form below and our…”

• Family owned

  “…34,000 roofing projects since 1990, are family-owned and woman-led, and have been voted…”

• Woman owned

  “…Proudly Woman-Owned & operated Black checkmark inside…”

Their site also states: insured.