DePietro Roofing, Inc.

All 4 of the one and two-star reviews we hold for DePietro Roofing, Inc., most recent first.

• 1 out of 5Elizabeth Barnes4 years ago

  To be clear: This review contains information about why I chose not to hire DePietro Roofing, Inc. I cannot speak to the actual quality of their work, just their process for quoting jobs. Requested a quote on my roof, and indicated when I would be available to have someone come out and look at the job, as we contacted several companies for quotes regarding our roof. Per the website, it was stated that someone would be in touch in around 24 hours. In an earlier review I indicated they didn’t respond, they did, simply asked my address and indicated they’d be in touch. After that— absolutely nothing. I figured they were busy and decided to leave them out of consideration— this is not my issue. A week after I contacted them, someone came to my home, unannounced and apparently walked my property, leaving me samples and a “detailed quote” for my job. I wasn’t home, I know they came because of cameras I have installed around my property. It takes all of two seconds to call someone and say “hey this is so and so from DePietro, I’m coming by to quote your job” but no such courtesy was given. Let this business owners response to me— and the other reviews which mention lack of professionalism, tell you all you need to know. I found this to be completely unprofessional. How can you be aware of what I am looking for or what is required without having a conversation? Not to mention being on my property without my permission or knowledge. When I thanked them for the quote but indicated I didn’t appreciate them being on my property without my knowledge or consent I was told that they were dealing with a covid outbreak the week before and that I should appreciate that they gave me such a detailed quote. I don’t care if they had the lowest price in town, I would never hire a company that lacks professionalism or ownership when they’re called out for shady practices. If they’re willing to inspect a property without a homeowners knowledge to give a “detailed quote” imagine w

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This is a blessing from above. The contractor that is awarded this job should run immediately. Anyone who has this much time to be this confrontational before I even pound one nail I would just assume walk away. To set the record straight, I was contacted through email to quote this job. I responded immediately to this request and indicated I would have a look. At times, during the day we estimate several jobs while customers are working. Last week half my office was out with Covid. This customer could have cared less with the struggles business owners go through in these times. It was more important for her to make it known that I trespassed on her property along with the oil man I was having a conversation with while I was there. In closing, I responded to the estimate request, SHOWED UP and provided a detailed quote with options. At no point was a meeting requested. Google, feel free to remove this. We have countless satisfied customers.

• 1 out of 5Keith MurphyEdited 5 years ago

  Asked for a quote on some repairs. Received an overpriced quote for the whole roof. My roof has a minimum of 10 to 15 years left on it and I am very disappointed that I never received the quote that I had requested. Update - owner called me to try and resolve. He asked me why I gave this review and I told him I wanted a quote for repair and never received. He proceeded to make up a story about my roof being too old (roof is still 15 years old and not end of life). Now I wake up to this response claiming something about the contractor who originally installed my roof? This has nothing to do with whoever installed my roof this has to do with this company trying to push a full roof replacement when a repair is all I need and requested. Don't want bad reviews then provide the customer with what they requested and definitely don't call them and try to harass them into removing their comment. Very unprofessional to say the least.

  Reply from the business

  In response to this review: I find it highly irresponsible to post something like this because you can’t find the contractor that installed your roof and the poor quality workmanship they provided you. We decided not to provide you a repair quote based on our findings. The only option I had available was a new roof. After following up with you, we are unable to help you at this time. We can not take responsibility for another roofing company‘s poor workmanship.

• 1 out of 5Tara ThisseEdited 6 years ago

  Flashing done incorrectly, have had multiple masons and a home inspector come out and tell me Dipietro’s way of flashing around a chimney is incorrect. He swears my chimney was faulty, crumbling and he recommended a mason (one he works with) when he came over, his mason stood in my front yard and told me I needed to rebuild my chimney. Other masons called all who said it needed some repair but certainly not rebuilt. Chimney fixed now, roof still leaking. Never work with this company. Spent a lot of money and have a leaky roof. Will have to spend even more money to get flashing done correctly.

• 2 out of 5Michaela Musitano7 years ago

  Very dissatisfied with our service. They wouldn't give us a date they would come and kept putting us off. They got it done quickly but they left nails every where. Also they missing a part of the roof and when we tried to get ahold of them to get them to come finish they never got back to us. Would never recommend.

  Reply from the business

  Michaela, we have checked our records and do not see your name listed as a customer or previous customer. It appears that you may have submitted this review of DePietro Roofing in error. However, we would be happy to hear from you if we can be of assistance in remediating your problem. If we can be of service to you please do not hesitate to contact us at 401-573-9328.

• estimate process5
• efficient work5
• beautiful roof4
• clean crew4
• respectful crew4
• efficient crew3
• fair estimate2
• debris removal2
• barn2
• fast crew2

14 more of the 61 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Kevin Reyes2 weeks ago

  Very good and nice people

  Reply from the business

  Ty Kevin ! We all appreciate your business !

• 5 out of 5Alyssa Metivier-Fortin2 weeks ago

  DePietro Roofing, Inc., did an amazing job putting a new roof on our home. They were fast and efficient. Our new roof looks amazing and they did a great job around our chimney as well. I would recommend them to anyone who is looking to get their roof done!

  Reply from the business

  Thank you so much for your business ! John

• 5 out of 5Hlamyint Kyue2 weeks ago

  Thanks for your roofing services

  Reply from the business

  My pleasure ! Ty for your business ! John

• 5 out of 5Kevin Raya month ago

  Depietro roofing did an amazing job, they were very professional and workers were outstanding, their craftsmanship is clearly mastered. They completed two roofs in one day, both the house and the barn. I was very impressed from beginning to the completion of the job, they left the premises immaculate. I would recommend them to everyone

  Reply from the business

  Thank you Kevin, it was a pleasure working with you. We appreciate your business ! Thank you, John

• 5 out of 5Steven DeMelloa month ago

  I want to share my experience with DePietro Roofing . About a month ago I had a new roof installed . John to owner came out and did the quote , Property was protected where need be & they totally cleaned up when they were done. that was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Steve ! It was a pleasure working with you ! Ty for your business ! John

• 5 out of 5Shana Fuquaa month ago

  From the first Contact and estimate to the end cleanup it was a efficient and pleasant and productive experience. The crew was respectful, courteous and efficient.

  Reply from the business

  Thank you Shana ! A pleasure working with you! John

• 5 out of 5Joe Ewingchow2 months ago

  Very responsive. Great work crew. Very tidy.

  Reply from the business

  Thank you Joe for your business ! Much appreciated ! Ty John

• 5 out of 5Thomas Miller2 months ago

  Best roofer I have ever used. One day Install, excellent cleanup. Follow up service was only needed once, to my satisfaction. I can recommend DePietro.

  Reply from the business

  Ty for your kind words ! Business much appreciated ! John

• 5 out of 5tbcloonen2 months ago

  Just had my house and garage done. This company does outstanding quality work. Cleaned up like they were never here! No wonder they’ve been in business for nearly 30 years. Shout out to Alex and Deegan. Top notch guys.

  Reply from the business

  Thank you Tom ! We all appreciate your business ! Enjoy bike week ! John

• 5 out of 5Aimee Connell3 months ago

  I cannot say enough good things about DePietro Roofing. From the moment they arrived right on time, the entire process was smooth, organized, and stress-free. The crew worked incredibly hard and efficiently, and Rocky was fantastic to work …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Aimee for your kind words ! We value & appreciate the business ! Thank you for placing your trust with DePietro Roofing ! Sincerely, John & The DePietro Team

• 5 out of 5Ken Searle3 months ago

  Dipietro was on time, neat, professional, courteous. And half the price of the company that came knocking with a clipboard and a 90 minute sales pitch.

  Reply from the business

  Thank you Ken ! We appreciate you placing your trust with DePietro Roofing ! Your business is much appreciated ! John

• 5 out of 5Matt B4 months ago

  DiPietro Roofing recently completed a full roof replacement for us and added soffit vents to complement the newly installed ridge vent. John, the owner, took care of us from start to finish, and his on-site crew was exceptional. They …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ty Matt ! A pleasure meeting & working with you ! John

• 5 out of 5Debbie Lowell4 months ago

  We had our roof replaced today. They started at 7 am done by 12! It looks amazing and the cleanup is fantastic. You can't even tell they were here. Thank you so much worth every penny!

  Reply from the business

  Thank you Debbie & Tom ! Thanks for trusting DePietro Roofing with your roofing needs. We truly appreciate your business ! The DePietro Team.

• 5 out of 5Martha Pearson8 months ago

  I found DePietro Roofing to be highly professional, responsive, gets it done quickly and done right! I had a very unfortunate experience with another roofing company that I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Martha for placing your trust with DePietro Roofing ! Happy Holidays ! DePietro Team 😎 …

• Warranty offered

  “…Customer Satisfaction Guarantee – Our team is committed to delivering…”

Their site also states: license number shown, states a founding year.