Roofing contractor
DeFrancesco Quality Roofing, Siding and Windows
131 Rockingham Rd, Derry, NH 03038
- Google average
- 4.8
- Ratings counted
- 129
- One and two star
- 5 of 129(3.9%)
- New Hampshire median
- 1.5%
The first three are Google’s own figures for DeFrancesco Quality Roofing, Siding and Windows, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New Hampshire roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 118 | 91% | |
|---|---|---|---|
| 4 | 5 | 4% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 5 | 4% |
About typical — the typical roofer in New Hampshire sits at 1.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for DeFrancesco Quality Roofing, Siding and Windows, most recent first.
- 1 out of 5José Camacho9 months ago
They sucks to many issues
Reply from the business
We’re sorry to hear you feel this way, but we’re unable to find any record of you as a customer. We take feedback seriously and would be happy to discuss any specific concerns directly — please reach out to us at 603-818-4075 so we can better understand the situation.
- 1 out of 5Stratton Theodorea year ago
The woman that answers the phone swears at you, and acts like you're beneath her. The best thing this company should do with my 1,500 followers is steer clear from this company all together, due to their lack of roofing kowlege, the complaints they have and lousy service
Reply from the business
We take these kinds of comments very seriously, but after checking our records, we have no record of you as a customer or of any such interaction taking place. Our team prides itself on professionalism and respectful communication with everyone who contacts us. If you believe there’s been a misunderstanding, please reach out to us directly at 603-818-4075 so we can look into it further. We value honest feedback from real customers and are committed to providing quality service and expert roofing knowledge to our community.
- 1 out of 5Chris Edwards3 years ago
Very negative experience with this contractor
Reply from the business
Chris, we appreciate your feedback, however, we are unable to locate a record of your visit to our establishment matching the details described in this review. We take all customer experiences seriously and would like to investigate any … More
- 1 out of 5R Buckley12 years ago
DEFRANCESCO SOUTHERN NH QUALITY ROOFING - Buyer beware!!! The "Quality" was not in the roof installation. Overall terrible experience! - Roof leaked during the installation due to improper care. - Roof leaked after installation around the chimney, the base of the chimney was not sealed properly. - Roof leaked in the siding due to poor siding install above metal roof. They left raw wood exposed that should have been painted but will now rot. - The installers spent far to much time fishing illegally. The guys weren't bad but not what you want to see daily, for weeks. - Install took almost a month due to lack of workers (2 man crew) and even the two guys complained about not having any help every day. - The owner never checked on his guys forcing me to review problems daily with the 2 workers. - Spilled paint on my garage floor, said they would clean it but never did. - Damaged my lawn with the materials even after I ask them to us the driveway for staging. Metal all over the lawn, lawn still dead and still finding sharp scrap metal. - Gutters were not installed properly, resulting in one falling off in only a few weeks and others don't draining properly. - Snow breaks (Metal Roof) not installed correctly / correct location. Resulted in snow dam issues all winter. - Paid extra for a skylight and they didn't even finish it, no framing inside leaving exposed sheetrock and a terrible look. - I paid over $20,000 for a problem roof install and the owner refuses to correct / address the issues. I was willing to pay 20K for a QUALITY job. DON'T HIRE - If you do, don't pay him until the job is 100% complete. He pushed me to pay on the last day, they rushed out and didn't finish or return. They come across OK at first but BEWARE! Find another option.
Reply from the business
R Buckley, we appreciate your feedback, however, we are unable to locate a record of your visit to our establishment matching the details described in this review. We take all customer experiences seriously and would like to investigate any … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding installation12
- hard working crew10
- estimates7
- easy process4
- family operated3
- new roof quote2
- deckorators decking2
- competitive quote2
- debris cleanup2
- leak repair2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Diane Sanchioni3 days ago
We could not be more pleased with Defrancesco Roofing. They did an outstanding job replacing our roof in one day. From the initial call, the estimate, the fair pricing and discount, their prompt arrival with equipment, supplies and a dumpster, their attention to detail, and meticulously clean up, we could not have asked for a more professional job. Thank you to the hard working and dedicated crew!
Reply from the business
Thank you so much Diane for this incredible review! It was a pleasure working with you, and we’re delighted that everything—from your initial call and estimate to the one-day installation and final cleanup—met your expectations. Our crew … More
- 5 out of 5jeanne bernier3 weeks ago
These guys are great! Showed up early and were done by early afternoon. Cleaned up the entire yard when roof was completed. They also installed a new skylight! Very professional and friendly. Answered any and all questions I had.
Reply from the business
Thank you for your wonderful review Jeanne! We’re so glad to hear you had a great experience with our team. … More
- 5 out of 5Joseph DiGloriaa month ago
Excellent roofing job,from getting a Quote to install. Mike G. Was great at supervising at all stages of project. Mike G. Also pointed out a potential air vent problem and fixed it. Thank You Defrancesco Roofing Great Job. Great hard working crew.
Reply from the business
Thank you so much for your wonderful review Joseph! We truly appreciate you taking the time to share your experience. … More
- 4 out of 5R Na month ago
The quality of work is excellent. Far surpassed my expectations. Like any project if you didn't like how something looked they were quick to address and fix. This double deck project was unique and they helped tremendously with the design. I highly recommend DeFranchesco.
Reply from the business
Thank you so much for your thoughtful review and recommendation R N! We truly appreciate you trusting DeFrancesco Quality Roofing with your unique double-deck project. … More
- 5 out of 5Angela McInnis2 months ago
Devin, Garret and the talented assistants did a phenomenal job. Honestly, to me, it’s a work of art. I am grateful they are continuing the trades.
Reply from the business
Thank you Angela, so much for your kind words and thoughtful review. We’re thrilled to hear that you’re so pleased with your new deck. Devin, Garret, and the entire crew take great pride in their craftsmanship, and it means a lot to know … More
- 5 out of 5Zach Hurvitz2 months ago
We have used DeFranceso on four different siding or window projects and the results were always flawless. The pricing is fair and the attention to detail is insane. We could not ask for better quality. Devin and his team did a wonderful job managing the projects and were super easy to work with. If something wasn’t quite right, he made sure it was done to our satisfaction. As far as I’m concerned, there is no reason to use any other company for siding, windows, or door projects. My family certainly won’t! We can’t recommend these guys enough.
Reply from the business
Thank you so much for your continued trust in our team over the years. It means a great deal to us that you've chosen DeFrancesco for multiple siding, window, and door projects and that we've been able to consistently meet your expectations. We're especially grateful for your kind words about our attention to detail, craftsmanship, and commitment to customer satisfaction. Devin and the entire team take great pride in making sure every project is completed to the highest standards, and it's wonderful to hear that reflected in your experience. Thank you for your recommendation and for allowing us to work with your family on so many projects. We truly appreciate your support and look forward to helping with any future home improvement needs.
- 5 out of 5Ross Battaglia3 months ago
Really good roofing and siding company. Fair prices good helpful staff.
Reply from the business
Thank you so much for the great review, Ross! We truly appreciate your kind words about our DeFrancesco team. It was a pleasure helping with your sliding glass door installation and replacement project. We’re so glad you were happy with our … More
- 5 out of 5nick stclairEdited 3 months ago
We had a fantastic experience with this company when it came to getting our siding done. You can tell the level of professionalism from the moment you walk into their office. The entire process could not have been smoother, and we could not be happier with the transformation of our home. We have also had numerous neighbors comment on the quality of the siding and how much they love it.
Reply from the business
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic experience with DeFrancesco Quality Roofing, Siding and Windows. … More
- 5 out of 5Katie Breck3 months ago
We had an exceptional experience with DeFrancesco Quality Roofing and Siding. My husband and I were told by 2 roofing companies that we needed a new roof (there was damage from an ice dam that was removed improperly). Stephen came out for the assessment and very quickly reported that we only needed a small repair and that the roof was in great shape. Scheduling and the job itself was a breeze. Project manager Scott was fantastic. If you are looking for a company that is honest, stands by their work, and is a pleasure to work with, look no further! DeFrancesco is simply the best of the best. We are customers for life.
Reply from the business
Thank you so much for your thoughtful review and kind words! We’re incredibly grateful that you trusted DeFrancesco Quality Roofing, Siding and Windows with your home. … More
- 5 out of 5Josh Leduc3 months ago
Great job by this team, from start to finish the service and attention to detail was top notch. Devin was extremely responsive to all questions and the team worked and worked. The foreman gallo was amazing. Answered all questions we had. Every time i came home and they were still there they were smiling and saying hi. Great clean up after the job and made sure the smallest details for to our liking. I will recommend defrancesco to anyone needing siding in the area and will tell them to request gallo and crew! Thank you team and great job!
Reply from the business
Thank you so much for the incredible review! We truly appreciate you taking the time to share your experience with our team. Devin, Gallo, and the entire crew work hard to make sure every project is completed with the highest level of care, communication, and craftsmanship, so hearing feedback like this means a lot to all of us. We’re especially glad you noticed the attention to detail, professionalism, and cleanup throughout the project. Your recommendation and kind words about Gallo and the crew are greatly appreciated, and we’ll be sure to share this with them. Thank you again for trusting DeFrancesco with your siding project — it was a pleasure working with you!
- 5 out of 5Richard Cummings4 months ago
This company came out and did a total roof replacement. They stripped the old shingles off and installed a beautiful new roof. Honest pricing and outstanding craftsmanship. They made sure to clean up all debris and the staff was very friendly. I would recommend to anyone in the Derry area looking to have their roof done to contact this company. Thank you.
Reply from the business
Thank you so much Richard, for your kind words and recommendation! We’re glad you’re happy with your new roof and that our team could deliver both quality workmanship and a great experience from start to finish. We take pride in keeping our job sites clean and making the process as smooth as possible for our customers. We truly appreciate your support and are grateful you chose us for your roof replacement. If you ever need anything in the future, don’t hesitate to reach out!
- 5 out of 5David Sencabaugh4 months ago
We recently had 2 windows replaced located in 2 dormers where water had leaked. The team sent by DeFrancesco's was absolutely excellent. The work was top notch and their professionalism was outstanding. They arrived when they said they would, explained exactly what they were going to do, and went to work. We couldn't be happier. When they finished, they took care in cleaning up .... to the point where, if you didn't know we were having work done, you couldn't tell ... they fully cleaned up inside and out! They fixed the problem that was caused when the original dormers were built 40 years ago. I would strongly recommend this company.
Reply from the business
Thank you so much David, for your kind words and for trusting us with your home! We’re glad to hear our team was able to address the issue properly and provide a smooth, professional experience from start to finish. We take a lot of pride in clear communication, quality workmanship, and leaving your home just as clean as we found it so it means a lot to hear that reflected in your experience. If you ever need anything in the future, don’t hesitate to reach out. We truly appreciate your recommendation!
- 5 out of 5Shelly Marie Ward6 months ago
Steve DeFranceco stands by his word and his work!
Reply from the business
Thank you so much Shelly, for your kind words and for sharing those original photos. Standing by our word and our work has been the foundation of DeFrancesco from the very beginning, and it truly means a lot to see that commitment recognized. We sincerely appreciate your trust and support.
- 5 out of 5Dave Cheevers6 months ago
Had DeFrancesco do my roof, from salesman to cleanup everything was professional and well organized. Very happy with their attention to detail. Would highly recommend DeFrancesco roofing.
Reply from the business
Thank you so much Dave for taking the time to leave us such a thoughtful review! We truly appreciate your kind words about our team, attention to detail, and professionalism from start to finish. It means a lot to us, and we’re grateful for your recommendation!
The latest post from this business
Posted by DeFrancesco Quality Roofing, Siding and Windows to their own Google profile 3 months ago. Their words, not ours.
Can Roofers Install Skylights in Derry, NH? What Homeowners Should Know Many homeowners looking to brighten their living space ask the same question: can roofers install skylights? The answer is yes. Professional roofing contractors are often the best choice for skylight installation because the process requires extensive knowledge of roofing systems, waterproofing techniques, and structural integration. At DeFrancesco Quality Roofing, Siding and Windows, we help homeowners throughout Derry, NH enhance their homes with professionally installed skylight solutions, including trusted VELUX Skylight Systems.May 29, 2026Learn more
What DeFrancesco Quality Roofing, Siding and Windows says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…All About Offers Reviews FAQs Financing Warranty Customer Service Contact Reviews…”
States years in business
“…Local Roofing Contractor in Derry For more than 30 years, DeFrancesco Quality Roofing, Siding…”
States a founding year
“…Northern MA and NH Homes for 30+ Years Since 1992, DeFrancesco Quality Roofing, Siding…”
Free estimates
“…navigation (603) 697-0198 Call Get A Free Quote Toggle navigation Roofing Roof Repair…”
Mentions the BBB
“…manufacturer-certified, and BBB-accredited for your peace of mind. Caring Team…”
Family owned
“…NH Rooted in Christian values, our family-owned remodeling company is guided by…”
Other roofers in Derry
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Lane Roofingestimate, courteous staff, dumpster removal5.01,158 ratings0.9% one and two star(603) 479-2144 | 5.0 | 1,158 | 0.9%11 of 1,158 | (603) 479-2144 |
| MGS Constructionsiding, respectful crew, quick work5.0583 ratings0.3% one and two star(603) 237-1011 | 5.0 | 583 | 0.3%2 of 583 | (603) 237-1011 |
| J. Carnes & Son Roofinganswering questions, polite crew, new roof4.9368 ratings1.6% one and two star(603) 686-7763 | 4.9 | 368 | 1.6%6 of 368 | (603) 686-7763 |
| Merrimack Valley Roofinggutters, fair pricing, quick quote4.5135 ratings11.1% one and two star(978) 662-7079 | 4.5 | 135 | 11.1%15 of 135 | (978) 662-7079 |
| Manny's Roofingfair pricing, skylight replacement, quick crew4.9123 ratings2.4% one and two star(978) 703-3167 | 4.9 | 123 | 2.4%3 of 123 | (978) 703-3167 |
| Signature Roofingprofessional crew, respectful crew, cleanup5.086 ratings0% one and two star(603) 319-6125 | 5.0 | 86 | 0%0 of 86 | (603) 319-6125 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 129 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.