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Roof Warden

Roofing contractor

Custom General Services LLC

1001 Norwood Rd, Silver Spring, MD 20905

Google average
5.0
Ratings counted
31
One and two star
0 of 31(0%)
Maryland median
1.8%

The first three are Google’s own figures for Custom General Services LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Maryland roofers we list with enough ratings to compare.

Rating breakdown

5.0
31 ratings
How the 31 ratings break down, from five stars to one
5
3097%
4
13%
3
00%
2
00%
1
00%
0%of these 31 ratings are one or two stars (0)

Lower than most — the typical roofer in Maryland sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Custom General Services LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • mario11
  • quality of work7
  • clean up5
  • projects3
  • work done3
  • reliability3
  • siding2
  • gutter repair2
  • punctuality2
  • home improvement2

Other reviews we hold

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5M. Kashif4 days ago

    Mr. Mario did thorough inspection before repair and provided us with free price quote and his professional recommendations. He performed an excellent job on roof repair and gutter installation and in a very resealable price.

    Reply from the business

    Thank you for the five-star review, Mr. Kashif. We're glad Mario provided a thorough inspection, clear recommendations, and a free quote, and that you were pleased with the roof repair and gutter installation at a reasonable price. We appreciate your trust and kind words. Please reach out anytime if you need further assistance.

  • 5 out of 5Joan Pellegrinoa week ago

    Terrific job by the crew from Custom General Services LLC! They installed metal cladding on my wood house corner beams and shed rakes and corners, plus replaced a rotted footer on my large patio door. Their work is detail oriented and …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Ayhanna Bookera week ago

    Very responsive to my request to assess the issue and fixed the problem. He provided pictures of the problem and the solution. He was very nice and respectful of my property.

    Reply from the business

    Thank you, Ayhanna, for the kind review. We’re glad we could quickly assess and fix the issue and that the photos were helpful. We appreciate you noting our respect for your property and that our technician was polite. Please reach out anytime if you need further assistance.

  • 5 out of 5Marvin Aplicano2 weeks ago

    Great work done and got the job done exactly on the promise time

    Reply from the business

    Thanks so much for the great review, Marvin. We’re glad we met our promise and that you’re happy with the results. We appreciate your trust and look forward to working with you again.

  • 5 out of 5Alonso MachadoEdited 4 weeks ago

    Did a great job and I’m very happy with the work they did and I recommend to everyone

    Reply from the business

    Thank you, Alonso, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.

  • 5 out of 5Diane Dompkaa month ago

    As a long time Dc Metro Realtor I was fortunate to find Mario and CGS company who I rate very highly, you call and they answer Repaired my gutters, did extra work and was available on an emergency smoke alarm on the 4th of July, he oversees a reliable service company Thank you CGS Team

    Reply from the business

    Than you so much for this wonderful review, we really appreciate the opportunity for working in your home.

  • 5 out of 5G. Andersona month ago

    The strong rains and wind tore pieces of paint off my shutters last spring. We were going to repaint again but I’m so happy we opted to replace the exterior shutters with CGS. Mario and his team were knowledgeable, professional, and efficient. I will certainly have them come back to complete some of our other home improvement projects.

    Reply from the business

    Thank you so much for the wonderful review, G. Anderson. We're thrilled Mario and the team were knowledgeable, professional, and efficient, and that you’re happy with your new shutters. We appreciate your trust and look forward to completing your future home improvement projects; please contact us anytime when you're ready.

  • 5 out of 5Supee Lee2 months ago

    We are happy with the work done by Mario and his company Custom General Services. Although the company is specialized in Roofing, they can also arrange to work on many other items of home improvement. One among serval items that they work …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the wonderful review and for choosing Custom General Services. I’m glad Mario and the team completed the exhaust fan installation and roof shingle repairs to your satisfaction. We appreciate you noting our fair pricing and your trust in the quality of our work. We look forward to helping with your future home improvement projects.

  • 5 out of 5David Ryan2 months ago

    Mario just put on a new roof and new gutters on my house. Looks fantastic and the clean up was amazing. I had received referrals from friends of mine and am very glad we chose CGS. Highly recommend.

    Reply from the business

    Thank you, David! We’re thrilled the new roof and gutters look fantastic and that our cleanup met your expectations. We appreciate the referral from your friends and your recommendation. If you need anything in the future, please reach out.

  • 5 out of 5Elsy medina3 months ago

    They are very reliable—highly recommended! Excellent work, very professional. 👍 …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much, Elsy! We’re thrilled you found our team reliable and professional. Your recommendation and kind words mean a lot to us. We look forward to helping you again in the future.

  • 5 out of 5Jeff Lemley3 months ago

    Mario Is very efficient and does excellent work!

    Reply from the business

    Thank you so much Jeff, we here for your future projects and we’re glad to help you

  • 5 out of 5Christina3 months ago

    Custom General Services has provided us with various services through many years. They are very reliable, trustworthy and very reasonably priced. Highly recommend them for your household needs.

    Reply from the business

    Thank you, Christina, for your continued trust and for the kind words. We’re glad our team has been reliable, trustworthy, and reasonably priced for your household needs over the years. We appreciate your recommendation and look forward to helping you again whenever you need us.

  • 5 out of 5Jonathan Carswell5 months ago

    Custom General Services does excellent work for a reasonable price. Mario is trustworthy, experienced, and focused on customer satisfaction. I highly recommend this company!

    Reply from the business

    Thank you for kind words! We truly appreciate your trust and recommendation. It means a lot to us to know you value our work, experience and commitment to costumer satisfaction. We look forward to working with you again in the future!

  • 5 out of 5Mark Campbell5 months ago

    Excellent service. Squirrel nest removed from soffit and repaired... quick, on-time and priced right.. I'm happy! Will use again!

    Reply from the business

    Thank you for your great review, we’re glad we could help remove the squirrel nest and repair the soffit quickly. We truly appreciate your trust and look forward to helping you again in the future.

The latest post from this business

Posted by Custom General Services LLC to their own Google profile 10 days ago. Their words, not ours.

Thank you, Ayhanna Booker, for your wonderful 5-star review! We appreciate your kind words and are glad to hear that you were satisfied with our responsiveness and service. Your feedback motivates us to continue providing the best for our customers.3 days ago

Other roofers in Silver Spring

Ranked by how many ratings Google has counted.

Other roofers we list in Silver Spring
Roofing contractor
MARS Roofinginformative staff, insurance claim assistance, insurance coordination4.8723 ratings4.1% one and two star(240) 319-7311
HF Roofing Contractorestimate, skylight replacement, gutter replacement4.9201 ratings2.5% one and two star(301) 674-4460
Ex Home Solutions, Incroof replacement, gutters, competitive pricing5.0120 ratings0% one and two star(301) 906-9221
FEATHERFALL Restorationsiding installation, siding replacement, hail damage repair4.879 ratings3.8% one and two star(855) 786-7634
Robles General Contracting, LLCgutters, fair pricing, siding5.073 ratings0% one and two star(240) 708-9610
Len Home Design Incroof replacement, knowledgeable staff, shingle repair5.061 ratings0% one and two star(301) 434-5349

All roofers in Silver Spring →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 31 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 31, of which 28 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.