Countryside Roofing Siding and Windows, Inc.

All 8 of the one and two-star reviews we hold for Countryside Roofing Siding and Windows, Inc., most recent first.

• 1 out of 5Yuliya Ivashkevycha month ago

  I request inspection, everything was great and nice until 2 weeks in. Person showed up without proper equipment and said will come back, which took a week, and then said still needed rescheduled for another week later. So when I called company and asked for help to finally do inspection I fined out that only thing they do is to walk around and that’s it. If I want to get inspected the roof ( like I was asking at the beginning, now they will have to charge me ridiculous amount of money ( sorry I paid for repair 2 year ago same as they charge just to go on roof and take a look). So please if you have roof that you can’t see buy yourself from a ground be ready to paid a good amount of money with them just to look or keep looking for another company.

  Reply from the business

  Yuliya, I'm sorry the inspection turned into weeks of back and forth. That is not how we want to treat anyone, and the confusion over the visit and the cost is on us to fix. Please call our office at (847) 221-5600 and ask for a manager so we can look into what happened and make it right.

• 1 out of 5Thalia Robles4 months ago

  This company installed the roof on my home in October 2019. I purchased the home in 2020, and now in 2026 I am dealing with a roof leak. After having it professionally inspected, I was informed the issue is consistent with an installation error, including improperly secured plywood decking. I contacted the company, explained the situation, and gave them the opportunity to stand behind their work. I expected that a company with a strong presence in the community would take responsibility and value its reputation. Unfortunately, that was not the case. Their response was simply that the roof is out of warranty (they only offer a 5-year workmanship warranty). Instead of addressing what appears to be a clear installation issue, I was given an estimate to pay out of pocket to fix their mistake. When I explained that an independent inspection identified poor installation as the cause, I was told, “Of course they’re going to say that because they want the job—that doesn’t mean anything.” I was also asked how I knew someone hadn’t stepped on the roof and caused the problem. That response was very concerning. If simply stepping on the roof could cause the plywood decking to shift, that points to a serious installation issue. A properly installed roof should not fail under normal conditions. I was also told that if a home inspection didn’t catch the issue when I purchased the house, then it shouldn’t be considered their responsibility. That logic does not make sense. A standard home inspection is limited and does not remove responsibility for the quality of the original installation—especially when defects may not be visible at the time. A properly installed roof should last 20+ years—not fail in just 6 years due to poor workmanship. Based on my experience, I would not recommend doing business with this company. In my opinion, they prioritize volume over quality and do not stand behind their work once the warranty period ends. Homeowners should proceed with caution.

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Natalie Smith11 months ago

  Choosing Countryside is a very expensive mistake. In 2020, we hired Countryside to replace our roof at a cost of over $66,000. The workers and our point person were respectful, responsive, and hard-working. We noticed curling shingles almost immediately after the work was completed and notified Countryside. They agreed that something was wrong with the cedar shake, received some replacement shingles from the supplier and corrected some of the work. Unfortunately, as the roofers were doing their job, they said that there were many more defective shingles than they had materials to repair. The sales person for Countryside, who - to their credit - has stayed in regular contact with us, did repair the peak of the roof so we would not get water in over the winter. He has also attempted to work with the supplier, sporadically. I, as the consumer who admittedly knows very little about the construction world, have been put in the position of communicating with roofing suppliers, distributors, and insurance providers for those companies. None of these participants are motivated to move on the issue because Countryside is not doing anything to hold them responsible. I have made countless calls to these companies who were indirectly involved in our roofing project in an effort to fix the issue. However, without the leaned-in support from Countryside to solve this there is no reason for these other companies to work with us to solve the issue. Of all the players involved in our project, Countryside is the only one that does not appear to have contacted their insurance provider and reached out to resolve the issue, even though they have admitted that the roof does not look as it should. For all we know, Countryside is still using the same companies that supplied us with faulty products! At this point, it has been five years of battling without any support of Countryside upper management. My interactions with Countryside’s owner during this period has been uninspiring. When

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Nicole Anna year ago

  We recently purchased a home where this company had completed a full tear off roof replacement (~$13K) just three years ago. After discovering interior damage consistent with an active roof leak, I reached out hoping they would stand by …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Elizabeth Dougherty2 years ago

  Requested they come out yo look at some damage to my roof. First appointment canceled due to rain. Second one did rain but not all day. Still could have come out. Finally showed up. Started out good. Mike took pics showed us damage will get us a quote by Monday. He came out on a Friday. We have called several times asking for the quote. It has been over 3 weeks still no quote received though promises will send it. Finally went with someone else. If did not want the job should have just said so.

• 1 out of 5Brad White2 years ago

  Mike came to my home to inspect the roof. He committed to follow up within a couple days. I attempted to call and text him the next week, but did not hear back. I called the office and explained the situation, and they committed to have Mike call me back that day. Still no response. If they don’t want the job that’s fine, but the lack of professionalism I experienced does not match the what their reviews suggest.

• 1 out of 5Mark BiewaldEdited 3 years ago

  they installed a new roof, siding, gutters and windows in 2005 and did a really good job. We developed a roof leak in 2021. Engaged them twice to repair the leak and they failed both times. Understand that roof leaks are tricky. Poor …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Mark, we are not familiar with this issue. We would like to learn more about the issue and see what we can do to fix the problem. Thanks!

• 1 out of 5Debbie Reau9 years ago

  ??? Received their flyer in the mail and saw their crews working in the neighborhood and checked their reviews, looked great. Well, made an appointment and a nice gentleman came out in May 2016 - he said he had a crew nearby and as I did …

  Google cut this review short. The full text is on their Google profile.

• siding44
• gutter replacement36
• courteous staff34
• shingle selection27
• efficient crew19
• soffit installation18
• skylight replacement16
• window replacement8
• thorough cleanup8
• detailed quote8
• thorough clean up7
• attic fan replacement6

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gr2 weeks ago

  This is our 2nd roof installation by countryside in the last 2 months. First was my mom’s house which they did an excellent job. The village inspector commented on how well the roofing materials were installed, also they did an excellent job cleaning up. Mike took the time to explain the process and made us feel comfortable with the process. We had our roof installed a few days ago and again the crew did an excellent job with the installation and Mike answered all of our questions. They did an excellent job with cleaning up. I would highly recommend this company.

  Reply from the business

  Thank you! Two roofs in two months says a lot, and it is great to hear the village inspector called out how well the materials went on and that the crews left both properties clean. Mike is good about walking through the process so nothing feels like a surprise, and we appreciate you trusting Countryside with your mom's house and your own.

• 5 out of 5Maddie Moss3 weeks ago

  From the proposal stage through the completion of the job, Countryside was responsive, professional, and took the time to answer all of our questions with multiple visits. When unexpected rain hit during the project, they acted quickly to tarp the roof and protect our home, showing their diligence and commitment to quality workmanship.

  Reply from the business

  Thank you, Maddie! Tarping the roof the moment that rain moved in is exactly what the crew should be doing, so it is good to hear they stayed on top of it. We appreciate you working through all the questions with us and trusting Countryside with the project.

• 5 out of 5Kathy AngeliniEdited a month ago

  Five-Star Service from Start to Finish! We recently had Countryside Roofing, Siding & Windows replace two custom front windows, and we couldn’t be happier with the entire experience. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Kathy! The capping and caulking on the outside flashing is exactly where our installers slow down and take their time, so it is great to hear the finishes came out clean and you can already feel the difference inside. Glad the roof and now the windows both landed well for you.

• 5 out of 5Hamid Pashaa month ago

  I am always a little nervous about starting a renovation project with contractors, but working with Jag and his team turned out to be a smooth and stress-free experience. They were professional, easy to work with, and always happy to answer all of my questions. They went above and beyond my expectations, and the quality of their work was excellent. Thank you, Jag and the entire Countryside Roofing team—keep up the great work!

  Reply from the business

  Thank you, Hamid! Jag knows that handing your house over to a contractor takes some trust, so it is great to hear he kept things smooth and answered every question along the way. We appreciate you going with Countryside on your renovation.

• 5 out of 5Dimitra Plikasa month ago

  I can honestly say Countryside is a great siding and roofing company and I would recommend them to anyone in the market for the services they provide! From the initial quote to the final walkthrough, everything was clear, detailed, and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Dimitra! Mike really does make a point of being on-site for the big install days, and Clint keeps the scheduling tight, so it's great to hear the roof, siding, and gutters all came together and your house looks amazing. We appreciate the recommendation and thank you for trusting Countryside.

• 5 out of 5C Duba month ago

  12 years ago we got the first new roof on the home we built in the ‘90’s. We did our research and included Countryside in our options list. Pat Dolan walked in and was authentic and professional. They got our business and we weren’t …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Maria and Craig, twelve years later and you still called us back, that means the world! Pat will get a kick out of the time warp line, and we're glad he and Clint kept everything clear from the inspection through scheduling. Thanks for trusting us again on the hail damage replacement, and enjoy the new roof.

• 5 out of 5Jeff Erickson2 months ago

  Eric, the repair guy, did a great job. Friendly and very knowledgeable. Would highly recommend for your roof repair needs.

  Reply from the business

  Thanks for the great review, Jeff! Eric knows roof repairs inside and out, so we're glad he got yours handled and took the time to walk you through it. We appreciate the recommendation and are here anytime you need us.

• 5 out of 5Patricia Harris2 months ago

  Garage roof all great

  Reply from the business

  Thanks so much, Patricia! We're really glad the garage roof turned out great and that the price worked for you. It was a pleasure working with you, and we appreciate you taking the time to leave a review. Don't hesitate to reach out if you ever need anything down the road!

• 5 out of 5Vishal Aggarwal2 months ago

  Good work done by jagdeep

  Reply from the business

  Thank you so much for the kind words, Vishal! We appreciate your business and look forward to helping you again in the future.

• 5 out of 5Mike Kennelly2 months ago

  Good company. We had some siding blow off in a storm. Called Countryside, they were responsive, sent out a technician in a timely manner, completed the work, and the price was reasonable. Ask for Eric, he was polite, friendly, and professional, and cleaned up the site when he was done. I recommend this vendor. Mike Kennelly

  Reply from the business

  Thank you so much for the kind words, Mike! We're really glad we could get out quickly and take care of the storm damage to your siding for you. Eric will be thrilled to hear he made such a good impression, and we'll be sure to pass along your praise. We appreciate the recommendation and are always here if you need anything down the road. Thanks for trusting Countryside!

• 5 out of 5Rich Tolly2 months ago

  I needed a complete tear off and replacement of the roof on my home including the skylights. I researched roofing companies and visited many roofing supply dealers to make sure I knew what products I wanted installed on my roof.Then I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Rich, appreciate you sharing that. Most homeowners don't research as thoroughly as you did before picking a roofer, so the fact that you ended up with us means a lot. Mike's been with us long enough that the crews he runs really do move as one team. Glad the project went smoothly start to finish, and thanks for the trust.

• 5 out of 5Chitra Mathur2 months ago

  GOOGLE REVIEW FOR COUNTRYSIDE ROOFING, STREAMWOOD, ILLINOIS Fantastic Company ….. Highly Recommended ….. In 2024 a severe hailstorm damaged the siding on the back of my house. I was very worried about who would come for a small siding job like this one. I needed new siding only on the back, and matching the color would be a nightmare. Mr. Ken McKendree (Owner, CEO) of Countryside came through ! Ken worked with us, found a very close color match, and his team did a fantastic and professional job of the installation. I couldn’t be happier. I highly recommend Countryside. Ken is easy to work with, and he really cares for the customer’s needs and satisfaction. One satisfied customer, Leo Mathur, Vernon Hills, IL

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Chitra and Leo, thank you. Color matching on a partial siding repair is one of the trickier things we do, and Ken pulled it off because he wouldn't settle for anything less. Glad the back of the house turned out the way you wanted. Appreciate you taking the time.

• 5 out of 5Dinesh Balan3 months ago

  Very satisfied working with Mike Mcllvain and the entire crew from Countryside for our project. The entire process was well coordinated with proper proposals, planning and execution. Mike was very responsive and transparent providing all the details of the installation. Highly recommended

  Reply from the business

  Thank you, Dinesh! We are so glad Mike and the crew kept everything well coordinated from the first proposal through the install. Clear communication is something Mike takes a lot of pride in, so it is great to see it called out. Thanks again for choosing Countryside for your roof and gutters here in Streamwood, and please reach out anytime you need us.

• 5 out of 5Shari Keene3 months ago

  Great job by Eric! Friendly, courteous and explained everything he needed to do in detail.

  Reply from the business

  Hi Shari, thank you for the wonderful review! It was a pleasure working with you.

Vinyl siding hangs on the wall rather than getting nailed tight to it, and every panel locks into the one below it along a hidden lip at the bottom edge. After the fast storms we have been getting around Streamwood this month, that lock is worth a walk. Run your hand along the bottom course on the west and south walls in Oak Ridge or Sterling Ridge and give the lower edge a light tug. A panel that is seated feels solid and barely moves. One that rattles, sits proud of the panel below it, or shows a thin dark line where it should be tight has come unhooked, usually from wind lifting it. Small fix on its own. Left through a season of wind driven rain, it lets water and insects behind the wall where nobody sees them.16 hours agoLearn more

• Licensed

  “…Licensed #104.014799 Bonded and insured…”

• License number shown

  “…License # 104.014799 | Wisconsin License #: 96803 Menu Roofing Company in Streamwood…”

• Warranty offered

  “…cedar, backed by a lifetime material warranty and our 5-year workmanship guarantee.…”

• States years in business

  “…Windows Contractor Since 1973 With over 50 years of experience in the western Chicago…”

• States a founding year

  “…Roofing Google Reviews FAMILY OWNED SINCE 1973 Roofing, Siding & Windows…”

• Free estimates

  “…Us Streamwood, IL Naperville, IL Get a FREE Estimate Get a FREE Estimate Countryside…”

• Family owned

  “…Countryside Roofing Google Reviews FAMILY OWNED SINCE 1973 Roofing, Siding &…”

Their site also states: insured, bonded, financing available.