Complete Roofing

8 of the 16 one and two-star reviews we hold, most recent first.

• 1 out of 5Leslie Bearden9 months ago

  Horrible service. The workmanship is poor quality, they prey on insurance claims and over bill the insurance.

  Reply from the business

  We appreciate you letting us know, Leslie Bearden, though we’re sorry for the negative experience. We’d like the chance to improve things. Please contact us directly at (678) 616-9632.

• 1 out of 5Devin11 months ago

  This company has somehow gotten ahold of my personal cell number and continues to spam me with “free drone inspections.” Terrible business model. I don’t know when it became acceptable to poach personal numbers to solicit services.

  Reply from the business

  We’re sorry to hear you didn’t have a great experience, Devin. Your feedback helps us grow. We invite you to call us at (678) 616-9632 so we can better understand your concerns and address them.

• 1 out of 5joseph matthewsa year ago

  They go through your home owners insurance. They gave me a quote. I gave them the whole first payment the insurance sent. They went back to the insurance company for additional money which i gave them. I don't think all the so called …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  joseph matthews, We are sorry you did not have a pleasant experience with our company. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know. (678) 616-9632

• 1 out of 5jeremy Baumanna year ago

  Very unprofessional rude employees

  Reply from the business

  jeremy Baumann, We are sorry you did not have a pleasant experience with our company. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know. (678) 616-9632

• 1 out of 5Kevin Scholberg2 years ago

  POOR WORKMANSHIP. WORTHLESS WARRANTY. We have 5 roofs that were replaced by Complete Roofing. 3 of the 5 new roofs leaked enough water to make puddles on the floors. They fixed one, I fixed one, and the third one they tried to fix twice, now they refuse to fix it. All three leaks seem to be caused by poor workmanship with the flashing and drip edges. The one they refuse to fix is on our personal home. We hired Complete Roofing to replace the entire roof, replace all gutters and flashing, and install gutter leaf guards. Our bathroom was flooded the first time it rained after the new roof was installed. The water leaked into the soffit, around the bathroom window, and streamed down the interior wall. They tried to fix it twice. The second time they tried to fix it they managed to prevent the bathroom from flooding but water still leaked into the soffit above the window. Now the soffit and fascia have rotted out from the inside and we have visible water damage around the outside of the bathroom window. I have been trying to get them to fix it for many months but they suddenly cut off all communication with me. My only option is to hire another company to redo this area of the roof, including: remove the gutters, install proper flashing, and replace the rotted soffit and fascia wood, repaint this area, and reinstall the gutters. We are very disappointed with Complete Roofing.

• 1 out of 5Jeffrey CuylerEdited 2 years ago

  Complete Roofing replaced my roof on July 3rd 2023. I chose this company as they were recommended by a friend. I was greatly disappointed that the salesperson presented only color options and subsequently sold me 3 tab . On July 14 they employed a sub contractor to install the gutters. Whom destroyed the drip edge and some starter shingles that were also not set correctly. They used the wrong boot around the weather head. On July 18 they sent a crew to fix the issue but they accomplished nothing. The end result was a leak on front bedroom ceiling and another leak onto the soffit. I posted a review about a week later in which they responded with threats from their attorney to remove the post . Here's some photos of their work. J. Cuyler

• 1 out of 5Mike C3 years ago

  In my experience they were very unprofessional and refused to take responsibility for their mistakes.

  Reply from the business

  Hello Mike, We are so sorry to hear you had a bad experience. Please give us a call at (678) 885-9213 and we'll do all we can to correct anything that's not to your satisfaction.

• 1 out of 5B V5 years ago

  I don't recommend using this company at all. They thought the insurance company paid me more than it did and they tried every tactic in the book to try and get me to pay more. Rather than listen to the facts and straighten things out with my insurance, they immediately chose to place a lien on my house and file a civil suit against me for a ridiculous amount. All the while, I'm conversing with Nick and Eric (if you ever use them, you'll learn these two names) at Complete Roofing trying to get this resolved. It really seemed they were trying to get me to panic and pay rather than get it reconciled with the insurance company. I did not. The insurance company confirmed the dispute with them was their error. They dropped the suit and removed the lien. Never apologized (but who cares). Spent their time and money trying to collect a debt that wasn't there. Never finished the final part of the job and earned a 1 star. I would never recommend them to anyone.

• project management34
• insurance claim assistance25
• warranty18
• hail damage13
• gutter replacement10
• helpful consultant9
• drone inspection5
• skylight replacement4
• gutter guards4
• easy new roof process3

14 more of the 476 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ellen Lander2 days ago

  Excellent service from beginning to end. Hands on, white glove treatment throughout the entire process. I give them a 20 on a scale of 1 to 10 (with 10 being the best).

  Reply from the business

  Thank you so much, Ellen Lander. Our crew in Woodstock is passionate about helping homeowners get ahead of storm damage with detailed drone inspections and expert insight. We’re glad our process gave you the confidence you were looking for.

• 5 out of 5Larry Gage3 weeks ago

  Very pleased with the professionalism, quality of workmanship, and timeliness. I was surprised by how responsive and how efficient the communication was with Complete Roofing. I climbed on the roof to inspect and found it matched the quality of roof repair that I remember from my days in that business some 40 plus years ago. Even the cleanup afterwards was very good. Some of my landscaping took a beating, but that's to be expected with the shear mass of materials moving around.

  Reply from the business

  Larry Gage, your support means a lot to our team. Our goal is to combine decades of roofing knowledge with advanced tools so homeowners in Woodstock can feel secure and confident in their decisions. Thanks for letting us be part of that process.

• 5 out of 5Lourdes Solana3 weeks ago

  Great company to work with. Fantastic customer service. Roof was done in one day perfect. I highly recommend Complete.

  Reply from the business

  Thank you for the awesome feedback, Lourdes Solana! At Complete Roofing, we’re all about giving homeowners in Woodstock peace of mind through honest inspections and real solutions. We're so glad we could be a part of your roofing journey.

• 5 out of 5Rick Rhoadarmer3 weeks ago

  We had the entire roof replaced due to storm/leak damage. Customer service was outstanding, very helpful from start to finish. The crew did the entire job all in one day. Follow up was great as well.

  Reply from the business

  We really appreciate your feedback, Rick Rhoadarmer. Identifying storm damage takes more than a quick glance, and we're glad our approach in Woodstock gave you peace of mind.

• 4 out of 5Antonio dePaduaa month ago

  After having our roof replaced due to hail damage, I posted a customer survey and provided both positive feedback and a few concerns. What happened next truly impressed me. Chad Conley, the owner & CEO, personally called to thank me for …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the review, Antonio dePadua. We’re glad you had a positive experience with our team in Woodstock. If there’s anything we can improve next time, we’d love to hear it!

• 5 out of 5Robert Suha month ago

  Highly recommended! A truly flawless experience. Complete Roofing Company did an amazing job replacing my roof. They were professional, incredibly kind, and responsible from start to finish. They managed the entire project so perfectly that I didn't have to lift a finger or worry about a single detail. The final result is absolutely perfect. Thank you Tate and the crews for making this such a smooth and stress-free process!

  Reply from the business

  Thanks a bunch, Robert Suh. Every roof inspection we do is approached with the same care and attention to detail we’d want for our own homes. We’re honored to serve the Woodstock community and appreciate the trust you placed in us.

• 5 out of 5Mike Joost2 months ago

  On time, every time. Quality work and a complete job. Many neighbors have commented on the improvement to our home's looks. Replacement due to hail damage, they made dealing with insurance a breeze.

  Reply from the business

  Thank you for the kind words, Mike Joost. We know hail damage can be overwhelming, and we're glad our team in Woodstock could walk you through it with clarity and care.

• 5 out of 5Pat R4 months ago

  Have a very good experience from initial engagement, during, and after. Professional and clean. Happy with the total roof replacement and would recommend Complete Roofing!

  Reply from the business

  Thank you, Pat R. We’re proud to bring a data-driven approach and a personal touch to roofing in Woodstock. Whether it’s storm damage or long-term wear, our team is here to help you make smart, informed decisions.

• 5 out of 5o hindash4 months ago

  Above, and beyond expectation. Well deserved 5 plus rating for this company, and their professional team of Tate, Nick , and Tamie who did a great job helping us with the process, and coordinating with our insurance company. The technicians also also deserve A + credit for well done roof installation.

  Reply from the business

  Thank you for the kind words, o hindash. We take pride in walking through the insurance process with our clients step by step. Homeowners in Woodstock deserve nothing less.

• 5 out of 5John Schraudenbach7 months ago

  Wil was awesome. Honest and very knowledgeable. I highly recommend him and his crew.

  Reply from the business

  We’re grateful for your support, John Schraudenbach. Our process is all about combining technology and expertise to spot issues before they become big problems. Thanks for letting us take care of your home in Woodstock.

• 5 out of 5seth ruzi10 months ago

  Complete Roofing was great from start to finish. Tate and the rest of the team explained and handled the whole process seamlessly from inspection to working with the insurer, to providing the labor and material warranties after the job was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, seth ruzi. Our crew in Woodstock is passionate about helping homeowners get ahead of storm damage with detailed drone inspections and expert insight. We’re glad our process gave you the confidence you were looking for.

• 5 out of 5jennifer weakland10 months ago

  Has a super experience . Roof looks great and really worked with the insurance company got us to get maximum $$$. Would recommend .

  Reply from the business

  Appreciate your review, jennifer weakland. We’re not just a roofing company. We’re your partner through every part of the insurance process. Thanks for trusting us in Woodstock.

• 5 out of 5Chad Porter10 months ago

  An excellent job—very thorough and highly professional. They are incredibly customer-centric and clearly prioritize the client experience. I would highly recommend them.

  Reply from the business

  We’re so glad to hear this, Chad Porter! The team at Complete Roofing is committed to giving Woodstock homeowners the clarity they need to avoid surprises and save money in the long run. Your feedback reminds us why we love what we do.

• 5 out of 5Byron Tim Joyner11 months ago

  Complete Roofing provided me with professional roofing support through insurance settlement due to hailstorm damage.

  Reply from the business

  Thank you, %reviewer_name. Our goal is to make storm damage less stressful, and we're so glad we could help protect your home in Woodstock after the hail came through.

• Licensed

  “…Your Inspection Now STEP 1: Our FAA Licenced Drone Operator captures…”

• Insured

  “…We are fully licensed and insured in the state of Georgia. If your home…”

• Warranty offered

  “…Our workmanship warranty and manufacturer-backed coverage give…”

Their site also states: states a founding year.