Code Red Roofers

All 8 of the one and two-star reviews we hold for Code Red Roofers, most recent first.

• 1 out of 5Kenny Simard -moors6 months ago

  DON’T use this company, when they damage your property they will point the finger at someone else and say it’s not their responsibility to fix it. They will not fix their own mistakes. We have water coming in to our deck, we had to replace a wall due to water damage. We have spent thousands on fixing things that should not have been damaged. They don’t care. Be careful we working with them. Per your response, the damage to the property was done long before the aluminum roof was installed. Which your company was informed. Your company ripped gutters off the building and left holes in the building and never filled the holes or cover the holes. Your company just left them open which in turn caused damage to the walls which we had to replaced before the other roof was installed. And the water is coming in through the holes now and the only place left to go is under the metal. Your company is very quick to point the finger at another company and not take responsibility for your own mistakes that has caused problems. We were informed ahead of time by the other company about the Damage on the wall when they were installing the roof and they showed us the holes left by your staff. Which has nothing to do with the other roof.

  Reply from the business

  Hi Kenny, We're sorry for the inconvenience you’re referring to. You’ve already spoken … More

• 1 out of 5S WesternEdited a year ago

  Caveat Emptor. Let the buyer beware. Code Red Admits Guilt by Defaulting on Court Proceedings. If you are considering this company... This is a must read. Code Red Roofing? Find another company there are many out there! May 2022 I signed an agreement with Griffin Roe the owners son of Code Red to replace our Roof. He knows my address and phone number all info is on the agreement. Their response to this review must be a bot response. "We take feedback like yours very seriously, as our goal is to always provide exceptional service to our customers." Nice words Almost 2 years later.... Code Red began work in July 2022 removing the existing metal roof and applying underlayment. The roof stayed in this condition until October. They started applying panels after the metal sat in my driveway for almost 2 months, uncovered, and open to the elements. Metal panel suppliers recommend the panels be applied to roof within one to two days max once delivered to the property. I was told tarps would be laid out along the edge of the home while metal pieces, Screws and trash would not be left in the yard. That was a disaster with no protection. As work was coming to a close Code Red was asked to correct dented, smudged, rusty, and incorrectly cut panels, and incomplete work before final payment. What they do is require final payment immediately upon inspection from the county so they don’t have to complete the roof properly. Luckily, I held back the last payment. The owner, Doug Roe, Contractor and owner of Code Red came to my house July 2023 a year after the start of the work. Doug assured me he would have a crew come back and correct all the defects. He told me he would give me a discount and I told him I did not want a discount. I just want my roof done correctly. "I signed an agreement with you. I’ll hold up my end and you hold up yours." I never saw him again. Code Red was served a summons to respond to a court hearing. Code Red never responded resulting in a default,

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, We take feedback like yours very seriously, as our goal is to always provide … More

• 1 out of 5Thomas Essera year ago

  In 2023 I had a brand new terra-cotta tile roof put on my home by Code Red Roofing. The cost of the roof was 38,500. Once the roof was completely installed, there was a discrepancy with over 60 tiles not being the same color on the roof, completely mismatched and faded. Code Red Roofing received a payment of $35,000 even and issued me a work order to remove and replace The tiles that I was told were a manufacturer defect. The percentage held back was amount I was informed I could hold back by Code Red Roofing ‘s representative and he assured me That the tiles would be removed and replaced. I was then contacted by Code Red Roofing and was told I needed to wait one year. I was assured by Code Red Roofing That the tiles would fade And they would all blend in. After patiently waiting one year I contacted Code Red Roofing and told him That the tiles never faded and matched they sent out A representative who confirmed That this was the case. I spoke with Code Red Roofing and they said they would be contacting the manufacturer and the manufacturer would be sending out a representative to inspect the faded tiles. One year and seven months later, a contractor knocks at my door, but he is not from the manufacturer. It’s a roofing contractor that dyes Tiles on aging roof. The next day I was sent photos of the roof showing me that it is all one color now and that they would be expecting me to pay a balance of $3900 that was held back on completion of my roof due to the fact stated above. I explained to them I have the written work order that they issued me stating that the tiles would be removed and replaced not dyed. I am not a roofing expert by no means that’s why I hired somebody that is supposed to be professional and have integrity. Now I’ve had one of our managers repeatedly contacting me asking me when I’m going to make full payment On the 3900 that was held back under advisement of their own representative. I am waiting to hear from the owner. I told them I have no inte

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Mr. Esser, When the issue was mentioned, we followed Westlake Royal’s guidance, submitting … More

• 1 out of 5Melinda Lentine-Fehrea year ago

  I strongly advise against hiring Code Red Roofers. After months of frustrating back-and-forth and several unpleasant encounters with the owner, Doug Roe, we hired another company to resolve the ongoing issues. The difference was astonishing; the new company diagnosed and repaired the problems within weeks. While the employees were friendly, Doug’s condescending and unprofessional attitude was unacceptable. At one point, he even suggested that I might have caused the roof leak by driving a nail through the flashing when their flood test revealed a hole. It became clear that Doug was more focused on making excuses than finding solutions, leading us to lose trust in him. Talking to neighbors revealed that others had similar negative experiences with Code Red. If only my husband and I had consulted them before hiring this company, we could have spared ourselves a significant amount of money, time, and stress. Save yourself the trouble—stay away from Code Red Roofers.

• 1 out of 5Jen Smith Stedmana year ago

  Hurricane Michael, we had to get a re-roof. Supply chain shortages, shortages of qualified people, and a long waiting list made us choose them from pressure from our insurance company. According to a recent inspection it failed miserably. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your concerns. We take feedback very seriously, and we’re sorry to hear that you’re feeling frustrated with the situation regarding your roof. After reviewing our records, we respectfully disagree with several of the claims made in your review. Our team followed industry standards and local codes throughout your project, and we used materials that met or exceeded required specifications. At the time of completion, all necessary inspections were conducted and passed. If there were any concerns brought to our attention during or after the project, we made every reasonable effort to address them promptly. We understand how difficult the time following Hurricane Michael was for so many families, and we worked hard to serve the community under challenging circumstances—never with the intention of “turning a quick buck,” as stated. Our goal has always been to provide quality service and stand behind our work with integrity. We truly regret that you feel let down, and we remain open to discussing your concerns directly. If you’d like to talk further, please feel free to reach out to us. We believe that clear communication is the best way to find a resolution.

• 1 out of 5Julie “Kaboolie” CokerEdited a year ago

  Their integrity is questionable and their employees are rude... Update: and roof is still leaking... Update: May 2025. FINALLY repaired roof. Had to wait for it to rain again before updating. So far, so good. But star remains the same, as the original comment still stands.

  Reply from the business

  Hi Julie, Thank you for taking the time to share your thoughts. We would like to understand what happened. Could you please give us a call at 772-287-2829 to let us know how we can help? We'd appreciate the opportunity to address this situation for you. Thanks so much.

• 1 out of 5Cameria BakerEdited 2 years ago

  Had my roof down by code red roofers at first they were extremely responsive I am a single parent I also have a son with disabilities I had to finance the roof which was actually triple for what the roof actually cost after all the fees. So the first day they came out and they started the roof they were ripping everything off the roof ripping sides off the roof the roof was left open and exposed overnight as it rained I called and I spoke with the project manager he insured me that he will get someone out to look at it. They came out three days later informed me that the roof was going to cost me another $800 that was outside of the finance amount they told me and I was told I could afford $800 but if it goes above that please let me know as to I am on a fixed income no one ever said anything to me so I assumed all was fine. I called again because there were buckets left in front of my house parts of my roof still hanging off the company had knocked over a tree in my yard they also left all the sandbags that were on top of my house all over the place. One part of the roof on the side wasn’t put back on they told me that it had passed the inspection but they would have someone to go out and look at it Also when I got the initial proposal on the roof I was told that they would takeoff all of the gutters the gutters were never taken off of the home they were only taking off half Way the parts that are attached to the sides of the house are still there fast forward to a couple of weeks later I received a letter from Codered Roofers saying that it had actually went over $1800 in cost and that I needed to pay it I quickly called and spoke to Martin who informed me that I needed to pay at least $1000 that day or he would put a lien against my home I became very upset he told me that he would email me A corrective work order to pay for damages for the tree also we could try and set up a payment plan he said maybe he spoke too soon when telling me he was going to put a lien

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for the inconvenience you experienced. We understand that the issue you mentioned occurred in April of 2022, and we regret any frustration it may have caused. … More

• 1 out of 5old schoolEdited 5 years ago

  Well, As many reviews say the sales side of it was great, however when the work starts not so much! I had to pay a fee, to start the job and three more times through …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're sorry to see your experience with us was not pleasant whatsoever. If you could send us over an email (griffin@coderedroofers.com) with your name and address, we can assist you and hopefully resolve the horrible experience you had with us.

• answering questions117
• metal roof installation84
• courteous staff62
• thorough inspection51
• estimate46
• new roof43
• attention to detail27
• timely completion22
• fair estimate7
• seamless gutters3

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Richard Cronin3 days ago

  Another outstanding job completed by Code Red Roofers Anthony and his crew installed gutters at my house with leaf guards last month and installed gutters at my Mom's house recently we are very happy at their professional work ethic and great curb appeal and job well done.

• 5 out of 5William Cooper6 days ago

  A wonderful experience. My roof was replaced in just a few days. They replaced some plywood at no extra cost and replaced the rain gutters with new ones. I highly recommend Code Red Roofing.

• 5 out of 5Andre Depusoira week ago

  One of the smoothest transactions I've had in a very long time. My sales rep Daniel Mangold kept me well informed and answered any questions I had. Absolutely no unexpected surprises and workmanship was beyond my expectations. Both roofing …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Miss Ja week ago

  I am completely satisfied with the outcome of my roof job. Sales Representatives Danny Mangold was great in getting me an awesome deal. My project manager Wiliam Diaz was phenomenal! He explained the process thoroughly and answered/addressed every concern that I had. The quality work done on my roof was exceptional. I would definitely recommend Red Code Roofers for your roofing needs.

  Reply from the business

  Thank you so much for your wonderful review! We’re thrilled to hear that you’re completely satisfied with the outcome of your roofing project. We appreciate your kind words about Danny and William and we’ll be sure to share your feedback with them and the rest of the team. Thanks again for choosing Code Red Roofers!

• 5 out of 5LORI at Naturally Forever Young3 weeks ago

  Excellent job and Trevor’s follow up was amazing ! I highly recommend this company.

  Reply from the business

  Thank you for your review and recommendation! We're delighted to know you had such a positive experience with our team. Thanks for trusting Code Red Roofers!

• 5 out of 5Brenda Roelfs3 weeks ago

  I called on a Monday morning and a very professional gentleman came out and told me he didn’t do metal roof gutters but he knew a guy that did. 5 minuted later he came back and said someone would be out at 2:30. Another Code Red truck pulls …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Your positive experience with Raul and our team means a lot. We appreciate the recommendation and look forward to serving you again.

• 5 out of 5Helen Archer3 weeks ago

  Code Red Roofers has been my go to for my roof repairs, this year was a complete total reroof and they did an amazing job. Trevor and Brian were always available to take my call with any concerns I had. The crew was neat and clean up was excellent. I highly recommend this crew to all my friends. Great job guys!

  Reply from the business

  We are honored to hear this, Helen! Trevor, Brian, and the crew take pride in their work and communication. Your recommendation means everything to us.

• 5 out of 5Anita KivaGrina month ago

  When I got the inspection of my roof, and was given the estimate, I knew I had the kind of company which treated me with respect. Profession, kind & friendly, and respectful.

  Reply from the business

  Hello Anita and thank you for your thoughtful review! We're so glad to hear that your experience, from the initial roof inspection through the estimate, left you feeling respected and well taken care of. Thanks again choosing Code Red Roofers!

• 5 out of 5Ed Da month ago

  I am most pleased with the workmanship by the Code Red Roofers team on our new metal roof! Trevor and the team are down to earth, honest and always available. The warranty is excellent! As a retired engineer, I went over many details with Trevor and he patiently gave me the right answer every time. Well done!!

  Reply from the business

  We are pleased to hear Trevor and the team delivered honest, knowledgeable service on your metal roof. Your satisfaction means everything to us!

• 5 out of 5Dale R Butlera month ago

  My wife and I discovered that we had a known roof leak in our DR Horton house. We tried to get Horton to repair it since the house was built in 2021. After a number of calls and e-mails with Horton resulted in their refusal to repair the roof leak. We then went to the Indian River Home Show and spoke with several roofing companies that were there. We had several of them come out and provide us written estimates for the repair of the leak. Code Red Roofers estimate was the lowest and they could complete the job in a short time frame. Within a week, their crew was out and completed sealing the roof leak. Several weeks later, I was approached by a neighbor who had the same style house with again the DR Horton Roof Leak and asked who repaired mine. I without reservation recommended Code Red Roofers and handed them the business card that I had for them. They were professional and easy to work with. I totally recommend them.

  Reply from the business

  Hello Dale and thank you for the kind review! We're glad our team was able to provide a timely and affordable solution. It's wonderful to know that our professionalism, quality workmanship, and prompt service earned your confidence; and … More

• 5 out of 5DarylEdited a month ago

  Good, reliable and fast response to questions.

  Reply from the business

  Hello Daryl and thank you for the review! We grateful for your feedback and thanks for choosing Code Red Roofers!

• 5 out of 5Mirror Me Photobootha month ago

  Just got a random text message thanking me for using code red roofers. Never used them, went with another roofing company. Stop soliciting people who are not your customers. Thank you for replying. I changed my rating

  Reply from the business

  Hi Evan, thanks for your feedback. An automated review request was sent to you in error. Your record has been updated, and you have been removed from future review communications.

• 5 out of 5Lynn Felicioa month ago

  Code Red Roofers are outstanding! Professional, knowledgable, efficient, easy to work with, skilled - you won’t find a better company.

  Reply from the business

  Thank you, Lynn! We're grateful for your kind words and trust in our team. Providing professional, knowledgeable, and efficient service is our goal on every project. We appreciate your recommendation and look forward to serving you again in the future.

• 5 out of 5Chris Levya month ago

  Very professional and great work ethic.

  Reply from the business

  Thank you, Chris! We appreciate your kind words and are grateful for the opportunity to serve you. Thanks for choosing Code Red Roofers.

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