Chicago Premier Roofing

All 4 of the one and two-star reviews we hold for Chicago Premier Roofing, most recent first.

• 1 out of 5J. Tribbeya year ago

  This company laid down a third layer of roofing on a flat roof, further sealing in water. It caused extensive damge and required a full tear down and replacement of some of the plywood underneath. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jasmine Johnsona year ago

  Terrible Service, Unfulfilled Warranty, and Unprofessionalism I regret having to write this review, but my experience with Chicago Premier …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Aranya Tomsetha year ago

  UPDATE: I see that Frankie somehow has a 4.8 average rating on Google now, which seems fishy given some of the bad reviews on here. I just want to let people know that my HOA is STILL in litigation with him and he continues to try and dodge us at every turn. If we aren't going to get a dime of our completely and utterly wasted $10,300 back, I'm going to continue to warn people not to trust Frankie or use this business. He does not have a valid business license, he does not do good work and he is a liar and a crook.

• 1 out of 5RachelEdited 2 years ago

  UPDATE: It’s been several years now and I need a new roof at another property and it reminded me of Frankie and the last time I worked with a roofer, and how awful it was so here I am. In case anyone was wondering no he never made anything right and has continued to dodge us and our lawyer for years, as well as claiming the HOA was lying and I was pretending to be my neighbor. Newsflash there were 3 units at the property so 3 owners who were equally pissed. We are not the same person. Still use at your own risk. ORIGINAL: If I could give them negative stars, I would. Our roof was leaking and our HOA hired Chicago Premier Roofing to evaluate and repair our roof. We mentioned that there were soft spots under the roof that were concerning as well. Frankie said it was no problem, all we needed was a new roof layer. We believed him because we are not roofing experts. Frankie laid down a new layer of roof over the old one. The first time it rained afterwards, it leaked and pooled like he'd never done any work - in fact, it was worse than before. His solution was to come back and put another layer over the soft, wet spots we pointed out to him, and even getting him to do that was difficult. It leaked again, of course. We asked him to come out again to talk about a better solution, and that's when he started giving us excuses about why he couldn't. Ultimately, while we were waiting for Frankie to respond, another set of contractors came out to install a roof deck shortly thereafter, and refused to do so because they were concerned about the moisture and soft spots and felt the roof was too unstable to take on more weight from a deck. Imagine our surprise. They lifted up a small area of the work Frankie did, and it revealed not only that Frankie had put down the new roof layer over an old layer that was soaked through with moisture, but that the roof based was rotted through entirely underneath (picture attached). The roof was at serious risk of collapse - and instead of

  Google cut this review short. The full text is on their Google profile.

• value11
• fair pricing8
• flat roof replacement5
• work quality5
• personable crew4
• tuckpointing3
• video updates2
• quick quote2
• thorough explanation2
• leak repair2

14 more of the 42 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5William Stopka2 months ago

  After the huge rainstorm that knocked down lots of trees in the neighborhood, I had some roof damage that needed immediate repair. These guys got the job done the same day. Excellent customer service. Will be using again in future.

• 5 out of 5Jeffery Smith8 months ago

  Franky and his crew are awesome 👌 👏 👍 they do great work and affordable 👍 great customer service 👏 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Anniela Cedeño8 months ago

  I called Chicago premier roofing company to provide a estimate for my mom. She had a roof issue. Frankie came out the same day we called and he provided a free estimate and we hired him because my mom really liked him. He came out the next …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5bruce zelasko9 months ago

  Great work very professional . Solved years of problems that was left from other roofers . Great people to with. We're definitely higher Chicago premier roofing again

• 5 out of 5Datrena Hodgesa year ago

  I emailed Chicago Premier Roofing Company and less than 30 minutes later I had a reply. I sent pictures of the work that needed to be done and they were willing to come out the next day to get the job done! They showed up on time, …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Robert Simersa year ago

  Frankie came and assessed my garage roofing issue within the hour and sent a team to repair my roof by the end of the day. The team also did an inspection of my flat two-flat roof during the same visit. I greatly appreciate their prompt attention to this matter especially given the upcoming spring rainy season.

• 5 out of 5Walter Fafaraa year ago

  Called Chicago Premier to do my roof on short notice. Frankie, was accommodating of my situation and had his workers start as prompt as possible. Workers did a good job a were very courteous. Very happy with roof, work and service.

• 5 out of 5Chris Hawxhurst2 years ago

  Frank and his crew did a phenomenal job assessing and completing both roof repairs and gutter cleaning at my home. I contacted multiple roofers and not only was Chicago Premier the most prompt and competitively priced, they clearly had the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ken Gollon2 years ago

  Frankie and his crew were excellent!!!! He came out very quickly to give a quote for a flat roof overlay/gutter replacement and he followed up with pricing within a few hours after we met. Professional in all his communication and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Al2 years ago

  Called Chicago Premier with a request to look at a minor wind damage to the roof. They were there same day prompt, communicative, did good work, and charged fairly.

• 5 out of 5Mogul One2 years ago

  Frankie and his crew were very professional…a good job at a fair price..I recommend them highly

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Shirley Ortiz2 years ago

  Great company to work with. We had a new roof replaced, and a few things needed to be done. The price was reasonable, and the work looks great. The job was done quickly for the amount of work that needed to be done, they were quick with estimates too. We are very happy so far, I highly recommend this company.

• 5 out of 5Susan Hutchinson2 years ago

  I had a great experience with Frankie. He called me back quickly. Looked at the problem and was able to fix it the same day. The whole team was friendly and efficient. Frankie was so helpful and was really patient with all of my questions and I really appreciated it. Definitely going to use them in the future for other projects!

• 5 out of 5Ami Pandya2 years ago

  Frankie and his team did an excellent job at our home. Great communication and very knowledgeable with fair pricing.

• Licensed

  “…24/7 Emergency Services Available Licensed & Insured CALL NOW GET A QUOTE…”

• Insured

  “…Services Available Licensed & Insured CALL NOW GET A QUOTE Service Areas…”

• States years in business

  “…With over 25 years of experience, we specialize in Flat…”

• Free estimates

  “…Reach out now for a free consultation and take the first step towards a…”

• 24/7 emergency call-out

  “…NIOR DISCOUNTS AVAILABLE Free Estimates 24/7 Emergency Services Available Licensed…”

• Family owned

  “…OWNER OPERATED As an owner-operated and family-owned business, we are personally invested…”