Cardinal Contractors (Roofing)

All 8 of the one and two-star reviews we hold for Cardinal Contractors (Roofing), most recent first.

• 1 out of 5Dan Milburn3 months ago

  A close family member of mine had Cardinal Roofing come out to give him a bid in the St. Charles Mo. area. After the bid was done my family member asked what the estimate came up to and the guy said that he wasn't allowed to tell what the price it came up to be, that his company would not allow him to. The guy also mentioned how the roof likely would not be covered by insurance because it was an old roof and was just bad due to normal wear and tear. So then my family member said, then if i'm going to be paying for it out of pocket, how will I know how much it is? And the guy said, well, that's something we would deal with down the road. I can tell you this isn't the first time I've heard something bad about cardinal roofing. If I were you, I would avoid them at all cost, literally at "all cost"

  Reply from the business

  Thank you for your feedback. We take concerns like this seriously, as our reputation and the experience we provide to homeowners are extremely important to us. … More

• 1 out of 5Ryan Thomas3 months ago

  I’ve lost count of how many times someone driving a truck with this company logo on it has almost hit me. It would probably be smart not to drive like maniacs while having your logo plastered all over the truck.

  Reply from the business

  Thank you for sharing your concerns, Ryan. We're deeply sorry to hear about your experience. We will investigate this matter with our team to prioritize safety on the road. Your feedback is invaluable.

• 1 out of 5Michelle Hill6 months ago

  I agreed to work with this company believing it would be a positive experience and that I would even be an advertisement for them. Instead, it turned into a nightmare. I later learned this company has done the same thing to multiple people and now tries to blame the situation on “miscommunication” by an employee. They caused damage to my home and took my entire insurance check, which was supposed to cover multiple repairs. I trusted their employee who assured me they would help handle everything. When issues came up, they did not allow time to resolve discrepancies and instead served me paperwork from their attorney, threatening legal action. They promised to help get additional items covered but walked away and left me to handle everything on my own. Very disappointing and unprofessional experience.

  Reply from the business

  We take customer concerns seriously and are disappointed to read this review. To clarify, the interior conditions referenced were documented as pre-existing … More

• 1 out of 5Meghan Jones10 months ago

  DO NOT HIRE!!! TLDR: They caused extensive interior damage to my home due to negligence, are refusing to provide a Certificate of Insurance so we can file a claim, and refused to repair the damage they caused to our home. On July 8, a project manager with Cardinal Contractors called & told us we were going to be put on the schedule that day. Rain was forecasted, but I was assured that only half of the roof would be torn off & everything would be properly covered. That did not occur and the entire roof was torn off & not properly covered before extensive rain causing interior damage to every room inside our house on the upper & main floors. We notified Cardinal Contractors immediately. They brought in contractors inside our home to put in dehumidifiers which were not properly secured outside & caused even more leaking & water damage into our home. The office manager contacted me on July 12 & accepts full responsibility in writing for the damage that they caused & promises to repair all damages to our satisfaction. Cardinal Contractors is very responsive at first, bringing in ServePro to evaluate the water damage. The industrial fans (24 of them) inside our home are so loud, my family cannot be inside. Repairs don't start until August 7 (one month after all the damage). We were promised all damaged walls would be painted corner to corner the color of our choosing, but during the repairs only touch ups of old paint were made to our walls. During the repairs, the contractors that Cardinal Contractors hired damaged our wood floors & another flooring contractor Cardinal Contracts requested came into our home & identified water damage & noted that the entire floors needed to be refinished to repair the damage caused by the Cardinal Contractors team. All parties were notified of the flooring expert's recommendations & I was told another estimate would be obtained. I asked repeatedly for updates & did not receive any until September 12 at which time Cardinal Contractors put

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Meghan, we take feedback like this very seriously and are sorry to hear about your experience. … More

• 1 out of 5jaime flores11 months ago

  Cardinal contractors dropped the ball on our project with terrible communication. Later is was blamed on the salesman who overpromised and messed up on the contract and installed the wrong roof 6 months after the hailstorm. Our insurance wont cover the roof since the right level was not installed and cardinal wants us to pay out of pocket for a lesser roof quality than what was supposed to be installed. Despite having proof that the salesman told us that this was the correct roof the owner and other representatives that we talked to understand they messed up but refuse to fix the issue, i has now been a year and a half and they still have not released the cash to fix the siding on our house and have not been able to repair the damage done by hail. I have tried on multiple occasions to fix these issues with cardinal with no response. Not as professional as they may seem. I don't write bad reviews but this is just not right.

  Reply from the business

  We’re sorry to hear about your experience and understand how frustrating this situation has been. … More

• 1 out of 5bryanbolton111 months ago

  Do not trust this company. From the very beginning they displayed questionable practices. I signed my initial agreements and 3 weeks later they come back with a new document and a 3K cost to me , after a few weeks we got it worked out, so I was hopeful it was just one of those things. Job get completed and I get billed a significant amount more that what was discussed and should have been covered by the ins company. When I look at the invoice to me and to ins company its significantly different. The ins company is questioning it but what does Cardinal have to say? Nothing, because they won't respond to e-mails or phone calls. They obviously don't care about their customer once they got their money. Beware.

  Reply from the business

  We’re very sorry to hear about your experience and the frustration it caused. We wish this had been escalated to our management team sooner so we could have addressed it right away. Please know we still want to make this right and ensure … More

• 1 out of 5Rajendra Aluria year ago

  A few weeks after a hailstorm, I noticed several neighbors getting their damaged roofs replaced. I got in touch with Cardinal through a neighbor whose roof was also replaced. A representative from Cardinal inspected my roof using a drone and said there was significant damage. He helped me file an insurance claim and promised to be present during the inspection with city personnel. I provided all the necessary information, but no one from Cardinal showed up for the inspection. The insurance company found no visible damage and closed the claim.

  Reply from the business

  Hi Rajendra, Thank you for your feedback. After reviewing your comments, we believe there may … More

• 1 out of 5W Ba year ago

  Called Cardinal to get a roof quote after high winds blew off some shingles. They advised us to make an insurance claim because they believe State Farm would approve a roof replacement. We were hesitant, knowing we have a high deductible and the extent of damage seemed unlikely to exceed it. They said "there's no harm if you don't take the payout from the insurance company". As it turns out, this was completely WRONG. By putting through the claim, it cost us our "no claim" discount, which equals about $600 per year. So in addition to the claim being denied for the roof repair/replacement, we're out of pock $600 a year for the next several years. Beware of the sales pitch!

  Reply from the business

  We are very sorry to hear about your experience and truly regret the frustration this has caused. At Cardinal, we work hard to provide honest, helpful guidance—especially when navigating the insurance process, which can be complex and … More

• insurance claim assistance68
• easy process29
• hail damage repair28
• new roof20
• responsive staff16
• gutter replacement10
• estimate process9
• quick installation7
• free inspection5
• shingle color selection2

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Christine Martina month ago

  Jacob P. just looked at my roof, I fully expecting him to tell me I needed a new roof and then in the back of my mind wondering if I did. Jacob climbed down and told me little hail damage but no new roof at this time. Shocked! I know who I'm calling when the time comes.

  Reply from the business

  Thank you for sharing your experience, Christine! We're thrilled to hear Jacob could provide you with peace of mind regarding your roof. When the time comes for any roofing needs in St. Louis, we’ll be here to help!

• 5 out of 5Tony Elmorea month ago

  Isaiah, stop by and inspected my roof after two other roofing contractors told us we needed a complete reroof. These was some minor issues with a couple blown off shingles that he fixed while inspecting. No charge I may add. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Tony Elmore! We're delighted to hear that Isaiah provided you with a beneficial inspection and resolved the minor shingle issues. Your recommendation means a lot to us. We're here for all your roofing needs in St. Louis!

• 5 out of 5Kevin Dyera month ago

  Contacted Cardinal Contractors', Marty Dean, after hail damaged my roof. Marty came to the house, inspected all 3 of my roofs, & found damage. His inspection, follow through with the insurance adjuster, & follow up after tear off & install was impressive. I'm pleasantly satisfied with Cardinal Contractors & Marty.

  Reply from the business

  Thank you for your kind words, Kevin! It’s wonderful to hear that Marty’s thorough inspection and support throughout the hail damage repair process exceeded your expectations. We appreciate your trust in Cardinal Contractors!

• 5 out of 5Robert Kerchera month ago

  Cardinal Contractors did a great job with our new roof. Our rep Marty Dean walked us through all of the options, paperwork and was there for every step of the insurance claim process. I really appreciated the communication, professionalism and attention to detail that everyone at Cardinal provided.

  Reply from the business

  Thank you for your kind words, Robert! We're thrilled to hear that Marty and our team provided you with excellent service during your roof replacement. Your satisfaction is our priority in St. Louis.

• 5 out of 5John Proctora month ago

  Brad Haymans stopped by today and offered to inspect our roof. He explained what he would be doing and gave us his work history so we could believe what he found. As it turned out there was some minor damage but we didn’t need a new roof! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your wonderful feedback, John Proctor! We're thrilled Brad could assist you with your roof inspection and that you found value in his expertise. We look forward to serving you again in St. Louis when needed!

• 5 out of 5Kelly Goldmana month ago

  I cannot say enough about the INCREDIBLE, THOROUGH, KIND, KNOWLEDGEABLE, FAST, COURTESY AND PROFESSIONAL SERVICE I have experienced dealing with Nick Simms at Cardinal Roofing. I not only received THE BEST SERVICE I'VE EVER HAD, I also was shown the utmost respect for my concerns and property. My roof is beautiful and my yard was pristine when the job was completed. l HIGHLY RECOMMEND NICK and CARDINAL CONTRACTING!

  Reply from the business

  Thank you for your kind words, Kelly! We're thrilled to hear about your exceptional experience with Nick and the team. Your beautiful new roof and pristine yard are our top priorities. We appreciate your recommendation for our St. Louis services!

• 5 out of 5John Hubbella month ago

  Working with Dillon made the entire process manageable and stress free. Because of remodelling work at our home, scheduling the roof work had to be pushed back and Cardinal …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback, John! We're pleased to hear Dillon and our team efficiently managed the roofing challenges at your home. We appreciate your trust in Cardinal for your St. Louis roof replacement.

• 5 out of 5Linda Johnsona month ago

  Isaiah Robertson worked very hard to get roof replacement from State Farm…he has been very thorough and helpful during this entire process…therefore we have decided to go with Cardinal.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words, Linda! We're thrilled Isaiah could assist you with your roof replacement process. Cardinal is proud to serve the St. Louis area and ensure every client feels supported.

• 5 out of 5Evan ElmoreEdited a month ago

  Truly the most effortless experience I've ever had. From the commutation of the office, Marissa was more then kind as well as helpful with everything. Materials dropped off quickly, fully accurate order nothing missing. Dillon was extremely accurate and explained in detailed what was what, what to expect etc. Luke was friendly and helpful with and unexpected change order. Nothing made the timeline go off course. Dillon was the most helpful, top notch service. For anyone worried about ever getting your roof done. This is a one stop shop. Service, professionalism, and customer service. ****UPDATE***** Alton just had a terrible storm roll through, unfortunately throwing a limb straight into my nice new roof.... Dillon TO THE ABSOLUTE RESCUE. Took time out of his Saturday, came out himself with one other employee to help me tarp off a broken shingle and underlayment while I was working. I'll say again, top notch.

  Reply from the business

  Thank you for the fantastic review, Evan! We’re thrilled to hear about your smooth experience with our St. Louis team. Your satisfaction is our priority, and we look forward to assisting you again in the future!

• 5 out of 5Renee Clarkstona month ago

  I am truly pleased to have Robert F. with Cardinal Contractors present during the entire process of obtaining a new roof after storm damage. He always arrived early, was available any time for questions, and provided responses with clarity that eased my mind. When problems arose with the first adjuster leaving without notice, Robert helped with phone calls and next steps to get the process moving again. When the time arrived to install the roof, he made sure supplies arrived as ordered and timely. I am grateful I made the choice to go with Cardinal Contractors—and even better having Robert’s meticulous documentation to advocate on my behalf, which made all the difference!

  Reply from the business

  Thank you, Renee! We appreciate your kind words about Robert and our team's efforts in restoring your roof after the storm. Your satisfaction is our priority, and we're here for any future roofing needs in St. Louis!

• 5 out of 5Dong Li2 months ago

  JJ Simon helped us get approved by insurance even when they tried to deny us at first。They are very helpful and gave us high quality Tammi singles for our Roof at a great price

  Reply from the business

  Thank you for your kind words, Dong Li! We’re thrilled to hear that our team successfully assisted with your insurance approval and provided quality roofing solutions. We're here for your future roofing needs in St. Louis!

• 5 out of 5kevin ingram2 months ago

  Robert stopped by and did an evaluation on my roof in the Granite City area and we ended up having to do a complete roof replacement for hail damage. Communication with him was excellent and always prompt. Answered every question I had with full clarity. The work was done in one day and when I got home, I could not even tell that anyone had even been to the house other than a new roof. I cannot stress enough, how pleased I was with the entire operation from beginning to end!! I would highly recommend them to anyone looking to have work done on their home!!

  Reply from the business

  Thank you, Kevin! We truly appreciate your feedback and are thrilled to hear you were pleased with the prompt communication and the seamless roof replacement process. We're here for any future needs in the Granite City area!

• 5 out of 5Atrall Bobenhouse2 months ago

  We had a great experience with Cardinal Contracting. Lane was always easy to communicate with. He went the extra mile to answer extra questions and address concerns. We would recommend and would hire again!

  Reply from the business

  Thank you, Atrall Bobenhouse! We're thrilled to hear about your positive experience with Lane and the team. Your recommendation means a lot to us. We're here for any future roofing needs in St. Louis!

• 5 out of 5Nancy Davidson2 months ago

  Lane Mabe came to my door, asked if he could inspect my roof, took pictures and started process with my ins co. I was extremely satisfied with the whole process. Lane was very informative as to how everything worked, was here in the roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Nancy! We appreciate your feedback on Lane's thorough roof inspection and the prompt installation process. It's great to know our team, including our office staff, provided excellent service. Your recommendation means a lot!

Another happy homeowner in St. Charles! We just completed a full roof replacement for a family in St. Charles, MO. New architectural shingles, clean installation, and a roof built to last through whatever Missouri weather throws at it. Cardinal Contractors has been protecting St. Louis and St. Charles County homes since 2012. Over 15,000 installs and 630+ five-star reviews, we take pride in every single job. Serving St. Charles, Saint Peters, O'Fallon, Wentzville, Chesterfield, and all of Metro St. Louis. Call us today for a free inspection.May 7, 2026Call now

• Licensed

  “…replacement after a major storm, our licensed and insured team handles everything…”

• Insured

  “…after a major storm, our licensed and insured team handles everything from the free…”

• Free estimates

  “…Phone Street Address City Zip code GET FREE ESTIMATE Roofing Services in St. Louis &…”

Their site also states: warranty offered, states a founding year.