Roofing contractor
Brown Rooftops LLC
Listed under Covington, GA
- Google average
- 4.9
- Ratings counted
- 29
- One and two star
- 1 of 29(3.4%)
- Georgia median
- 1.4%
The first three are Google’s own figures for Brown Rooftops LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 28 | 97% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 3% |
About typical — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Brown Rooftops LLC.
- 1 out of 5Allison Salas2 years ago
Richie is running an Instagram under the name amber brown and scamming people out of money for loungefly’s beware!!!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- crew7
- clean6
- insurance company5
- property3
- home3
Other reviews we hold
14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Brandon B7 years ago
Brown Rooftops are great people. Everything went very smoothly. They provided a free estimate and even helped to start the process to get damages approved by insurance. The roofers were very professional and courteous and did a great job …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Sir, thank you tremendously for the kind words. We all work as a team to ensure a pleasant experience. Our teams knows the value in quality work. That’s what helps us all get the next job! We appreciate your business!
- 5 out of 5James Wallis7 years ago
Richie Brown and his crew have done approximately 5-6 roofs for my family over the years and each one has been top notch. I recently called on them last minute to replace an entire roof on a property under contract. Even with a tight …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mr. Wallis thank you! We have been very grateful for your family and the work they all have trusted us with. We look forward to the next family member that needs our services.
- 5 out of 5Anna Wallace7 years ago
Let me start by telling you how great these people are they come talk to you like you're a real person explain every detail to you so that your understanding what they're doing they make you feel like you're part of a family the work is amazing highly recommend this company.. thanks for the great new roof Coleman family
Reply from the business
We can’t thank you enough! We feel it’s important to educate the homeowner on the process. Roofing is a tough job and we try to make the process as easy as possible. By understanding how the roof is put together, you’ll rest assured when the next storm comes through that we took the time to do the job right the first time and your home is protected!
- 5 out of 5Grant Wallis8 years ago
I had faulty Atlas Shingles & I found Mr. Brown’s company on the Internet. Understandably I was quite reluctant to trust him. But he gave me everything I asked for including references. I called each customer. To my surprise they all had …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mr Wallis, it was our pleasure to be of service. We can’t thank you enough for the referrals to your family. It’s understandable to be reluctant when it comes to a project of that caliber. But everything turned out great! You’re help with the tractor was quite the perk! Thanks again for everything!
- 5 out of 5Tygar McCutcheon8 years ago
We experienced damage from Tropical Storm Irma and Richie and his crew came ASAP to get tarps up for us until the insurance company could come out and inspect. Once it was time for the actual roof replacement they were awesome! Everything …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your review. It is never fun dealing with storm damage but we are thrilled we were able to make the process less painful. Hopefully you will not have to deal with major storm damage like that again but if you do then we are here to help you through it.
- 5 out of 5Lelia Gibbs8 years ago
These guys showed up on time very professional and cleaned up loke they where never there
Reply from the business
Thank you for reviewing. It is always our goal to get your home taken care of with no mess and no stress left behind. Glad we could accomplish this.
- 5 out of 5Cam Oto8 years ago
My neighbor had her roof done by Brown rooftops. Richie was very pleasant to work with. They have a customer for life with me.
Reply from the business
Thank you for your review. We are glad that our work on your neighbor's house left you with a good impression of us and we hope that you will remember us for any future roofing needs you have.
- 5 out of 5Gretchen Evans8 years ago
Richie came out to inspect the roof on a home we were under contract to buy. He found a lot of storm damage and offered to help the home owner go through the insurance claim process so she wouldn’t have to pay to replace the roof. Ultimately, the home owner refused to file a claim and we had to walk away from the home, but at least we have Richie as a contact. He was timely and attentive to getting everything together during our due diligence period laid out in the contract.
Reply from the business
Thank you so much for reviewing us. We are glad that we were able to please you with our inspection. We are sorry that home didn't work out but we wish you the best in your home purchasing endeavor.
- 5 out of 5micah smith8 years ago
Brown Rooftops is EXCELLENT!! We discovered a leak in our roof on a Sunday morning when it was raining pretty profusely. I immediately began looking through websites and landed on the Brown Rooftops website. After reading the reviews, I soon found out that they are very true! I called and spoke with Richie and he reassured me that he can make immediate time if I needed him to. Due to the small caliber of the leak I made an appointment for the very next day. Richie showed up bright and early and began investigating the leak. Within minutes he found the problem and began repair. I was ecstatic to find out how minor it was and was able to avoid making an insurance claim. I HIGHLY recommend their services and I WILL be telling friends and family of the kind hearted customer service that Brown Rooftops provided us with! Thanks again guys!
Reply from the business
Thank you! When we receive a call we never know the severity, thank goodness for technology and video chat, We worked together and decided it wasn’t severe enough for an emergency service call. By doing this we were able to keep the service call to a standard price. We look forward to seeing you in the future for any other repairs.
- 5 out of 5Dustin Carlisle8 years ago
These guys are good. No fuss. Easy process.
Reply from the business
Thank you for reviewing our company! It is our goal to make the whole process as easy and stress free as possible.
- 5 out of 5Damion Vorhies8 years ago
Did a wonderful job with my grandmothers house. The guys at brownroof tops were a pleasure to work with. Definitely a great choice.
Reply from the business
Thank you so much. It was a pleasure to help your grandmother with her home. Please remember us for any future projects.
- 5 out of 5joyce simmons8 years ago
Richie Brown and his Brown Rooftops team did a fantastic job installing my new roof this week. In addition to superb workmanship, everyone on the job was courteous and thorough when cleaning up afterwards.
Reply from the business
Ms. Simmons, Thank you so much for your review. We at Brown Rooftops, take pride in our work and strive to give the very best to our customers from first phone call to clean up. Thank you again for your business and we hope you will think of us again if you ever have a need for a roofer.
- 5 out of 5Kenneth Hames8 years ago
Professional, fast, and courteous. Highly recommend.
Reply from the business
Thank you so much for reviewing our company. It is great to know that we are making our customers happy.
- 5 out of 5Lynne Rehm9 years ago
Richie and his employees replaced our roof and gutters on our primary residence in June of 2016 due to hail damage. His company worked with our insurance agency to help process our claim. We were so pleased with the entire process from …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Ms. Rehm, We appreciate your repeat business and consider this to be one of the highest compliments. Thank you for taking the time to leave this review, and if you ever need anything else, please let us know.
What Brown Rooftops LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed & Insured Our team is fully…”
States years in business
“…With over 10 years of experience in the industry, we…”
Free estimates
“…Ola Kelleytown Blacksville Get A Free Estimate EXPERT ROOFING SERVICES ACROSS…”
24/7 emergency call-out
“…24/7 EMERGENCY SERVICES Around-the-clock…”
Their site also states: insured.
Other roofers in Covington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| P&R Roofingquick response, thorough inspection, leak repair5.0214 ratings0.5% one and two star(770) 527-2344 | 5.0 | 214 | 0.5%1 of 214 | (770) 527-2344 |
| Build-Tek Constructionroof replacement, gutters, insurance claims5.0201 ratings1.0% one and two star(404) 273-9271 | 5.0 | 201 | 1.0%2 of 201 | (404) 273-9271 |
| Horizon Roofinginsurance payment, inspection, new roof4.7143 ratings7.0% one and two star(770) 746-7611 | 4.7 | 143 | 7.0%10 of 143 | (770) 746-7611 |
| Restore Americaroof replacement, quick work, insurance claim assistance5.0120 ratings0.8% one and two star(470) 205-7445 | 5.0 | 120 | 0.8%1 of 120 | (470) 205-7445 |
| Retail Roofingproject, results, crew5.0113 ratings0.9% one and two star(470) 900-4559 | 5.0 | 113 | 0.9%1 of 113 | (470) 900-4559 |
| Select Roofing Servicesgutter cleaning, fair pricing, quick response4.9108 ratings0.9% one and two star(470) 616-7131 | 4.9 | 108 | 0.9%1 of 108 | (470) 616-7131 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 29 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 29, of which 27 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.