Bear Creek Roofing Services

8 of the 16 one and two-star reviews we hold, most recent first.

• 1 out of 5Chris GagnierEdited 5 months ago

  About 10 years ago I bought a house that needed a roof before closing. Bear Creek did my roof. It leaked. They came out time and time again to fix it, but it never really stopped leaking. We've never made it over a year without it leaking. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Mitchell LaMonte5 months ago

  I waited 8 months upon payment for them to put shingles on my house. There was little to no follow up on any phone calls or emails. I would recommend not going through this service.

• 1 out of 5Nikolina Ellingsen5 months ago

  These people rush right now when there is money to be made. But they do not even answer the phone when you have a problem with their shoddy work.

• 1 out of 5Andrew NeeleyEdited a year ago

  We had Bear Creek Roofing replace our roof 5 years ago. We have had leaks in our roof over the carport, every year. Ridiculous for a new roof. We have had the latest one for over five months now. When we called about it, they sent over …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Alline Snowa year ago

  Customer beware!!!! This business will take your money, then when the work isn’t done they’ll refuse to refund you. We signed a contract with them back in November 2024, paid in full, and still don’t have a new roof to this day. Briana, the …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Hillaury McShaneEdited a year ago

  ETA: Editing my review to a 1 star because in working with the new roofing company I had a discussion with my insurance company who stated that they emailed Bear Creek back on Nov 10 stating that all they needed was a sample of the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your detailed feedback, and I’m truly sorry to hear about your experience. We sincerely apologize for the delays and miscommunication you encountered throughout the process. Our goal is always to provide timely and clear communication, and it’s clear we didn’t meet that expectation in your case. We understand the importance of getting your roof repaired before the weather changes, and we’re sorry for the frustration this caused. I can see how disappointing it must have been to feel like you weren’t being prioritized, and we regret that we didn’t follow through on our commitment to you. Your feedback regarding the lack of follow-up and communication is taken very seriously, and we’re committed to making improvements to ensure this doesn’t happen again. We appreciate the time you took to share your experience, and we regret that we lost the opportunity to work with you. If there’s anything else I can do to address your concerns or assist you in any way, please don’t hesitate to reach out directly. We value your input and wish you the best moving forward. Tim

• 1 out of 5Denise ForanEdited a year ago

  Bear creek roofing is very unprofessional and will not honor their warranty!!! We had BCR put on a new roof 3 years ago and two days after they finished the job the roof over the carport leaked. Maria S Berry not only assured us the roof would not leak but she also promised that if by chance it did leak she would personally take care of it right away. Well she didn’t take care of the problem because the carport is leaking in the same places it leaked before!! We have called BCR several times over a period of a week and Beth, Tim Berry-owner of BCR’s daughter refuses to return calls and will text saying someone will be over to look at the leak and no one has shown up. Beth also informed us that someone would call us back, by text messages and that still hasn’t happened. Please do your research because now my husband and I have to and will file all appropriate paperwork to make sure nobody else is subjected to false information and a leaking roof!! We have a 10 year warranty and if BCR cannot honor that we are prepared to go through whatever it takes to make sure the leak is fixed! Note: Brand new roof should have never leaked in the first place! Very disappointed, disgusted and dissatisfied from day one! 6/22/2025 Update, we sued for breach of contract and won the case. We will never do business with this company again!! If something like this ever happens, don’t give up it’s worth getting justice.

• 1 out of 5Cody Johnston2 years ago

  I called several weeks ago requesting an estimate for a new roof. I was told that an estimator would reach out to schedule an appointment. The only thing I received was several marketing/spam emails from their company about the good service they provide. I never got a call or text. I called again mentioning that and I was put on hold for a bit and then they hung up. I thought they’d be good but I won’t get a roof from them despite my efforts to get a roof.

  Reply from the business

  Hi Cody, Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and apologize for any inconvenience caused. We understand how frustrating it can be when expectations aren’t met. Please know that we are committed to providing the best service possible, and we are actively reviewing your comments to improve. Best regards, Bear Creek Roofing

• gutter screens8
• insurance claim assistance7
• easy process6
• roof quality5
• leak repair4
• respectful crew3
• shingle roof2
• easy to talk to crew2
• gutter replacement2
• hail damage repair2

14 more of the 159 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Chad KelleyEdited a week ago

  Where do we begin with how happy we are with Bear Creek's service and process? The process was seamless and easy, from receiving a bid to scheduling the work. They returned calls and texts and answered any questions or concerns we had. Highly recommend. We wish we had a second house so we could use them again. Update: It's been a year since our roof install. Excellent service and product. We had an issue with drainage that was unrelated to the new roof. The owner came out promptly to inspect. He fixed our issue quickly and generously. Thank you, BCR!

• 5 out of 5My Tax Expert Inc9 months ago

  I had Tim and his crew do the roof on my brand new house. They were fast and professional and did a great job. Since then, they have done the roof on my in laws house that they sold and my brother in laws house to get ready to sell. Always on time and on bid. They are licensed and insured and have been in business for years, so i know if I have any issues, that Tim will make it right.

• 5 out of 5Maigan Mawa year ago

  I had an amazing experience with Bear Creek Roofing Services! From start to finish, their team was professional, efficient, and highly skilled. They provided a detailed estimate, communicated clearly throughout the process, and completed …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words and for taking the time to share your experience! We’re thrilled to hear that you had such a positive experience with our team from start to finish. Providing quality service, clear communication, and exceptional workmanship is our top priority, and it’s great to know we met those expectations for you. We truly appreciate your recommendation and are so glad to hear that your new roof is performing well in all weather conditions. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Bear Creek Roofing Services!

• 5 out of 5Paul Jensena year ago

  Great service, by Great people. Thanks Tim and Bear Creek Roofing.

• 5 out of 5Jason Haynesa year ago

  Our roof looks great! Thanks Tim for giving us peace of mind with a professionally installed shingle roof. We highly recommend bear creek roofing services!

• 5 out of 5Bree Kitchensa year ago

  I can’t say enough good things about Bear Creek Roofing! They’re honest, trustworthy, and the kind of business I feel confident recommending to others. If you think there’s an issue with your roof, definitely give them a call!

• 5 out of 5Robert Burrowsa year ago

  Bear Creek helped swap out my old rusted out swamp cooler and they did a tremendous job. They were very professional and everything was cleaned up quickly. Definitely will be using them again!

  Reply from the business

  Thank you for your wonderful review, Robert! We are thrilled to hear that you had such a positive experience with our team, helping swap out your old swamp cooler. Your feedback motivates us to keep providing top-notch service. We greatly appreciate your recommendation and look forward to serving you again in the future!

• 5 out of 5Andrew Fralicka year ago

  Tim takes great care of his customers at a fair price

  Reply from the business

  Thank you, Andrew for your shout out and positive review. We certainly do take pride in doing our very best work from small roof repairs to complete roof replacements, for all of our customers and giving them the very best price possible on whatever service they are in need of.

• 5 out of 5Jeffrey Knighta year ago

  Bear Creek Roofing has been fantastic to work with! They are honest and provide great service.

• 5 out of 5Brian MillerEdited a year ago

  Maria & Tim have hired the best team! Efficient and affordable! They get there and get the job done! edited: still top notch company. I have no problems with any of the projects they have worked on. They are great for commercial and residential needs!

  Reply from the business

  Thank you for the vote of confidence, Brian

• 5 out of 5Oot erEdited a year ago

  Have helped Friends, Clients and My family. These guys and gals are awesome! From questions about my issues, scheduling and the work performed it was a great experience. Excellent prices and Quality.

• 5 out of 5Amy McCrary2 years ago

  Bear Creek Roofing was amazing to work with. Tim was amazing to help with all the insurance stuff. He came out and looked to see if we were claimable and from that day to the day they were finished he was very professional. So glad we went with Bear Creek. Very professional. Thanks for the great work. We love our new roof.

• 5 out of 5SHANDA PARKINSON2 years ago

  Brett was a rock star! He was so patient and helpful as we worked through our insurance. The roof is suburb quality! It looks amazing. They were quick, yet thorough in every way. We love our new roof and would highly recommend the company! Thank you.

• 5 out of 5Cindee Jessop2 years ago

  I’ve referred Bear Creek Roofing to several clients and the company is responsive and personable. They really care about people and they put others first. It is refreshing to refer a company that is so honest and conscientious of what others need.