Bartlett Roofing

All 7 of the one and two-star reviews we hold for Bartlett Roofing, most recent first.

• 1 out of 5Jennifer Schafera year ago

  Do NOT recommend! We had our roof done at the end of the summer. What was supposed to be a 2 day job was quickly done in 1 day. Which would’ve been fine but the clean up job was horrible. A couple days after it was done, my son stepped on a roofing nail barefoot. We had to take him to InstaCare and he got a tetanus shot. My husband used his magnet and went around and picked up a bunch of nails. He’s done it a couple of times after. Then last month (April) my son stepped on another nail, went clear through his shoe. My husband went around again and found more nails. I called to talk to a supervisor and the receptionist said she’d have them call me. They never did. And if they did and I wasn’t able to pick up and they didn’t leave a message. All I wanted was a phone call, or another trip out here to pick up some nails. I waited for that to happen before leaving a review. But now I will tell everyone, do not use these guys!

  Reply from the business

  Hi Jennifer, thank you for leaving us a review. We’ve tried reaching out multiple times since this review has been posted to address your concerns but have not been able to connect with you. We take issues like this very seriously and would … More

• 1 out of 5Jill Tingeya year ago

  We have a “No Soliciting” sign posted at our door. I told Bridger I was not interested and that we have that sign. He proceeded to tell me that he was not soliciting me but continued to talk to me about what my roof needs and tried to give me his card. I said No several more times and he kept persisting. I eventually just closed my door. He left a business card on my front steps, even though I very clearly said NO. Any company who supports those tactics need to rethink things. If you’re that pushy, and ignore a posted sign on private property, I can only imagine how horrible it would be to actually work with you.

  Reply from the business

  Hey Jill, we are sorry to hear about your experience. We value your feedback and apologize for any discomfort caused during the interaction. Please know that we do not condone pushy sales tactics and will be taking further action to address this issue.

• 1 out of 5Colton Huntera year ago

  Beware of these guys! They are going around, knocking on roofs trying to get insurance to cover the roof. They tried to explain to me that they are able to get them covered all the time not knowing that I am a licensed insurance agent and I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Colton, we appreciate your feedback and understand your concerns. At Bartlett Roofing, we prioritize transparency and adhere to ethical practices. We assess roofs to help homeowners understand the current condition and potential needs based on recent storm damage, not to push unnecessary claims. Our goal is to provide accurate information so homeowners can make informed decisions. If you’d like to discuss your experience further or have additional questions, please feel free to reach out to us at contact@bartlettroofs.com.

• 1 out of 5Jason Parrya year ago

  They ignore no soliciting signs.

  Reply from the business

  Hey Jason, we sincerely apologize for any inconvenience caused. We strive to respect all preferences, including no soliciting signs, and will make sure this does not happen again. If you'd like to be placed on our 'Do Not Contact' list, please let us know by reaching out to contact@bartlettroofs.com.

• 1 out of 5michael cejaEdited 2 years ago

  They aren't even working at our house and they act like they own the place starting by the first day three men rang the doorbell at 8:30am asking my wife who has been up with the newborn all night if she can move that and pointed to our …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey Michael, thank you for your feedback. While our team sometimes needs vehicles moved for safety and efficiency, we aim to do so respectfully. We'll use your input to improve our communication and approach.

• 1 out of 5Michelle BEdited 2 years ago

  I have a no soliciting sign for a reason. All I ask is that you respect my decision not to want to be constantly harassed by door to door salesmen. I should not have to be added to a do not contact list! My no soliciting sign should be enough to warrant respect for my decision not not have a salesman knock on my door! Your teams blatant disrespect goes unnoticed.

  Reply from the business

  Hey Michelle! Thank you for providing us with some feedback. We apologize if our salesmen made you feel like you were harassed, that was not our intention at all. If you can please reach out to us at contact@bartlettroofs.com we will be sure to add you to our no contact list.

• 1 out of 5Virginia Aviles2 years ago

  your guys obviously see the no soliciting sign. 100% the best way to make sure you never get business from us. absolutely ridiculous.

  Reply from the business

  Thank you for bringing this to our attention, Ginny. We sincerely apologize for the inconvenience caused by our visit despite your no soliciting sign. We understand your frustration and assure you that this was not our intention. To prevent … More

• roof replacement64
• cleanup53
• insurance claim assistance45
• quick work10
• new shingles7
• final inspection7
• quick installation5
• hail storm repair3
• improved ventilation2
• wind damage repair2

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Aaron Gunna month ago

  None

  Reply from the business

  Thank you, Aaron, for the 5-star rating! We truly appreciate the opportunity to work with you. If you ever need roofing services again, Bartlett Roofing is here to help.

• 5 out of 5Jeff Jaya month ago

  Bartlett Roofing did an excellent job replacing the roof shingles on my home. The new roof looks fantastic! Everyone involved did an excellent job from scheduling to installation. Justin was very helpful in guiding me through the process with my insurance company. Highly recommended! Thank you ...Jeff T.

  Reply from the business

  We're glad to hear the roof replacement went smoothly, Jeff! From scheduling to installation, it's great the team delivered. Thank you for recognizing Justin's help with your insurance company. We appreciate the opportunity to work with you and for recommending Bartlett Roofing!

• 5 out of 5italianoav2 months ago

  Bartlett roofing is a company that I would definitely use again. Sales staff, 5+ stars. They addressed every question I had regarding various material choices. Fast responses and quick with pricing adjustments when I was comparing higher …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We genuinely admire your detailed feedback! We're so glad to hear our team went above and beyond addressing prior installation issues and made you feel comfortable throughout the process. Thank you for being a valued customer, we can't thank you enough for your positive review!

• 5 out of 5Gary Fullmer2 months ago

  Jason did a great job for. We are very pleased with service and end product. Would highly recommend Jason and Bartlett for you roof replacement

  Reply from the business

  We are grateful for your kind words about Jason and our roofing service! Thank you for recommending Bartlett Roofing for roof replacement. We appreciate the opportunity to work with you.

• 5 out of 5pat Turner2 months ago

  Sweetest guys I have ever met. Efficient, kind and very hard working.

  Reply from the business

  Your positive feedback about our team means everything to us. We're thrilled you found our crew kind, efficient, and hardworking. Thank you for being a valued customer!

• 5 out of 5Van Thornock2 months ago

  The workers were very professional fast and did a great job. I will have them do other roofs for me when needed.

  Reply from the business

  Your feedback is incredibly valuable! Thank you for recognizing our professional workers and quality roofing work. We look forward to working with you in the future!

• 3 out of 5Diane NelsonEdited 3 months ago

  The roof crew was great. They cleaned up very well all the way around the property. The office was slow getting me on the schedule. I had to call to find out when …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for recognizing our crew’s cleanup and hard work! We do require deposits before projects enter our scheduling queue, and unfortunately delays pushed installs back during that time. We understand the frustration and appreciate your patience. We also want to clarify that our crews are instructed not to use customers’ homes and instead stop at nearby facilities when needed. We apologize for any misunderstanding or discomfort caused. Thank you again for your business, you are a valued customer!

• 5 out of 5Alex G3 months ago

  Representative assisted well in insurance claim for damaged roof from heavy winds, treated me like a valuable customer. Reminded me to contact him at any time if there are any concerns during the repair process

  Reply from the business

  Thank you for your review, Alex! We are glad to hear our representative assisted well with your insurance claim and treated you like a valuable customer during your roof repair process. We appreciate the opportunity to work with you.

• 5 out of 5David Owens3 months ago

  Working with Bartlett was so easy. I rarely write reviews, unless the service or experience was extraordinary. This experience was just that. I will recommend them to anyone.

  Reply from the business

  We are grateful for your review highlighting how easy working with Bartlett Roofing was. Your extraordinary experience and willingness to recommend us truly matters. Thank you!

• 5 out of 5Melinda Carver3 months ago

  5 star experience! Bartlett Roofing came highly recommended by a few neighbors and I can see why. From the get go, Jason Spainhower got us set up with a quote that was reasonable and affordable! Several other companies weren’t interested in …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are thrilled to hear about your 5 star experience! Thank you for trusting Bartlett Roofing with your project. We're glad Jason Spainhower provided excellent service with a reasonable and affordable quote, and we're especially pleased that he went the extra mile to source the same shingle as your house roof, even though it's not a brand we typically use. It's wonderful to hear that our crew did a beautiful job and left your property looking better than when they arrived with their thorough cleanup. We're also delighted that our team was courteous to your little boy and took the time to engage with his questions while he watched the work being done. Thank you for the recommendation and for giving us the opportunity to work with you on your project!

• 5 out of 5Jennifer Nicholson3 months ago

  Exceptional Quality and Professionalism – Best Roofing Experience! "I recently hired Bartlett Roofing in Ogden for a full roof replacement, and I cannot recommend them highly enough. After getting several quotes, I chose them because of their transparent pricing and the time Jason Spainhower took to explain the different shingle options and the ventilation system my home required. Jason Spainhower is an absolute professional. He’s one of the kindest contractors I’ve worked with, and his follow-through is exceptional—he truly does what he says he’s going to do! The project was impressive from start to finish! Punctuality & Efficiency: The crew arrived on time and hit the ground running. They managed to complete the entire tear-off and installation in just 1 day without cutting any corners. Property Protection: The team was incredibly careful and they used specialized tarps and 'catch-all' systems to ensure no debris fell into my landscaping. Impeccable Cleanup: Once the job was done, they went over my driveway and lawn with a high-powered magnet multiple times. I haven’t found a single stray nail, which is rare for a job this size. Quality of Work: The new roof looks stunning and has completely transformed my home's curb appeal. You can tell the flashing and ridge vents were installed with precision. Communication was proactive throughout the entire process, and the final price matched the estimate exactly. If you are looking for a roofing company that is honest, skilled, and respectful of your property, look no further than Bartlett Roofing in Ogden!"

  Reply from the business

  We are privileged to hear about your exceptional experience with our roofing services. Thank you for highlighting Jason's professionalism, our punctual crew, property protection, and quality workmanship. We're thrilled your new roof transformed your home's curb appeal. Thank you for the opportunity to work with you.

• 5 out of 5Patti Lantor3 months ago

  I love my new roof! Bartlett Roofing did such a beautiful job installing it. they cleaned everything up after. I would highly recommend Bartlett Roofing.

  Reply from the business

  We are overjoyed to hear you love your new roof! Your kind words about our beautiful installation and thorough cleanup mean everything to us. Thank you for the opportunity to work with you!

• 5 out of 5Rich Marker4 months ago

  Had a great experience with these guys...they were helpful, easy to work with, did what they said they said they would do, got the job done quickly and cleaned up very well. I was completely satisfied.

  Reply from the business

  We cherish your positive feedback very much, Rich! Thank you for highlighting our helpful team, quick completion, and thorough cleanup.

• 5 out of 5Scott Madsen4 months ago

  Wow! Really took care of me! Jason was awesome to work with. Roof looks incredible! Thank you so much!

  Reply from the business

  Thank you for your review, Scott! We deeply cherish your feedback about Jason and your roofing experience. Thank you for the opportunity to work with you on making your roof look incredible!

• Warranty offered

  “…Gallery Reviews Careers Contact Us Warranty Financing Service Areas Customer…”

• States years in business

  “…Backed by over 25 years of experience, we specialize in…”

• Free estimates

  “…Book Your Inspection Let’s Get You A Free Quote [grw id="581"] First Name (Required)…”

• Mentions the BBB

  “…certifications and maintains an A+ rating with the Better Business Bureau.…”

• Family owned

  “…early 1990s, our company began as a family owned framing crew and has since evolved…”

Their site also states: financing available.