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Roof Warden

Roofing contractor

BCI Shingle Specialist

4711 Heatherton Pl, Charlotte, NC 28270

Listed under Indian Trail, NC

Google average
5.0
Ratings counted
19
One and two star
0 of 19(0%)
North Carolina median
1.4%

The first three are Google’s own figures for BCI Shingle Specialist, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.

Rating breakdown

5.0
19 ratings
How the 19 ratings break down, from five stars to one
5
19100%
4
00%
3
00%
2
00%
1
00%
0%of these 19 ratings are one or two stars (0)

Lower than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for BCI Shingle Specialist. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof repair3
  • communication3
  • courteous2
  • job2

Other reviews we hold

14 more of the 14 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5robby knott3 months ago

    The service and quantity of there work is outstanding. This was are second roof we have had BCI replace and you couldn't find better people to deal with.

    Reply from the business

    Thanks, Robby—really appreciate you coming back to us for a second roof. We’re glad you were happy with the quality of the work and the service, and it means a lot to hear we’re easy to work with.

  • 5 out of 5Thomas W Christopher Jr3 months ago

    BCI Roofing installed my gutters and downspouts, they did a great job and at a great price and I did not need to be home while they did the job. If there was any questioned Mark with BCI Roofing would contact me and send me pics to aprove. I will be keeping BCI in my contacts for future jobs.

    Reply from the business

    Thomas, thank you for the 5-star review and for trusting BCI Shingle Specialist with your gutters and downspouts. I’m glad you felt the price was fair and that our communication and photo updates made it easy even when you weren’t home. We really appreciate being your go-to for future projects.

  • 5 out of 5Nicole Connolly3 months ago

    BCI installed my standing seam metal roof a few years ago, so they were my first call when the roof suffered some damage due to a giant limb that fell out of my maple tree. The repair process was painless and they were super patient with me while I wrangled with my insurance company. I highly recommend BCI for both new roof installations AND repairs!

    Reply from the business

    Nicole, thank you so much for coming back to us for your standing seam metal roof repair. I’m thrilled to hear the process was painless and that our team could stay patient and helpful while you worked through the insurance side. We really appreciate the recommendation for both installations and repairs.

  • 5 out of 5Kenneth Bell9 months ago

    My install has not been done yet for my gutters but I can leave a review for the process leading up to that for now. I called BCI who quickly got back with me on getting a quote for gutters. They did not need to come and see the home to do this as they just pulled it up online which was very convenient. Within minutes Mark had provided a quote that included all discounts that I was allowed. His price was much better than another contractor who had came out and spent 30-40 minutes measuring. I’m looking forward to the finished job and will revisit the review once completed.

    Reply from the business

    Thank you so much for sharing your positive experience with us, Kenneth. I'm delighted to hear that our process of providing a convenient and quick quote met your expectations and that Mark was able to help you efficiently. We're looking forward to completing the work on your gutters and appreciate your trust in us.

  • 5 out of 5Dick Noble9 months ago

    did a great job on our gutters

    Reply from the business

    Thank you so much, Dick! We're glad to hear you were pleased with the work we did on your gutters. If you need any more help in the future, just let us know!

  • 5 out of 5Dr. Jonathan Matthews11 months ago

    They were very responsive in their communication, very quick in getting someone out to our home, very quick and thorough with getting the job done, and everybody I have been in contact with has been friendly and courteous; even the roofer who came to do the job! I was a little taken aback when I saw the total for the invoice, but I guess that’s to be expected with the rising costs of building materials nowadays. Overall, though, I was very pleased with my experience!

    Reply from the business

    Thank you for your positive feedback, Dr. Matthews! We're glad to hear that you found our team responsive and thorough while maintaining a friendly service. We understand that fluctuating costs can be surprising, and we appreciate your understanding regarding the material prices. Your satisfaction is our priority, and we’re thrilled that you had a great experience overall!

  • 5 out of 5G TRa year ago

    Great experiance with Mark and team. Very helpful, professional, dedicated and customer focused! We had a smaller rush job that BCI was able to get done for us and give us peace of mind! We couldn't be more greatful and satisfied with the team at BCI! Recommend for sure!! Great communication! Thanks to BCI for a wonderful experiance.

    Reply from the business

    Thank you for your fantastic review! We're thrilled to hear that Mark and the team delivered such a positive experience for you. Your satisfaction and peace of mind are our top priorities, and we appreciate your recommendation. We look forward to serving you again in the future!

  • 5 out of 5Thomas Eagara year ago

    Professional team who exceeded expectations! Punctual, courteous, efficient in their work; handled challenging situation with bees present in soffit areas. Worked with us to relocate bees and complete roof repair. Highly recommend!!

    Reply from the business

    Thank you for your fantastic review, Thomas! We're thrilled to hear that our team exceeded your expectations and handled the situation with the bees effectively. Your recommendation means a lot to us, and we appreciate your kind words about our punctuality and courtesy. We're here to help with any future needs you may have!

  • 5 out of 5James Meadows3 years ago

    Very professional at there work . The boss mark was at the job site everyday several times checking in with his crew and the owner for any questions. Love the service the business provides thanks

  • 5 out of 5Ken Day5 years ago

    Tried several local roofing companies. BCI costed a bit more but they a guarantee and got on it. The metal roof was installed in 3 1/2 days in February. The other companies wouldn't do it before spring. The crew showed up on time and worked until it was dark.

    Reply from the business

    Thank you Ken for these kind words. We appreciate you trusting BCI Roofing and will always be here if you ever need us.

  • 5 out of 5angel palmer7 years ago

    I can't say enough good things about Mark and his company. My roof was damaged during the storm. He made me and my family feel like a priority the whole time. I work nights and it is so hard to find people that understand my need to sleep during the day. He would always call me after business hours. His crew went above and beyond to answer any questions and accommodate my sleeping schedule. I promise you will not be sorry using Mark and his company.

    Reply from the business

    Thank you Angel for those kind words, it really means a lot to us.

  • 5 out of 5Peggy Marsh7 years ago

    Our new roof is as expected with good quality and workmanship. Price may be higher than some but has a lifetime warranty and quicker response time. Only complaint we have is the workers left cigarette butts in the gutters and we are still …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your business Peggy. Your issue was sent to Mark and he personally took care of it. Please feel free to call us anytime, we are always here for you. Thank you again!

  • 5 out of 5J N7 years ago

    The BCI crew does amazing high quality work. Had a roof done after Hurricane Florence and not disappointed whatsoever. Their guarantee on labor and materials cannot be beat. Their price will be a little higher than competitors who will often cut corners one way or another. Another major benefit of going with these guys is they are not a fly by night business from out of town looking to take advantage after the hurricane. Just like any other major purchase...buy nice or buy twice!

    Reply from the business

    Thanks Jacoby! We always stand behind all of our work and are always here for our customers. Thank you for your review!

  • 5 out of 5Delaina Morse7 years ago

    We enjoyed working with BCI. We love our new roof and would use them again.

    Reply from the business

    And we welcome you to the BCI family. Thank you for your review!

The latest post from this business

Posted by BCI Shingle Specialist to their own Google profile 3 months ago. Their words, not ours.

Small roof issues in Charlotte can turn into big leaks fast. 🏠🔨 At BCI Shingle Specialist, we handle roof repair that’s built for summer storms and heavy rain. If you’ve noticed missing shingles, soft spots, or water stains, a roof inspection can help find the real source before it spreads. Common fixes we help with: • Shingle roofing patches and leak points around vents 🧰 • Residential roofing trouble spots after wind or hail • Commercial roofing maintenance to prevent downtime 🏢 If the damage is widespread, we can talk through roof replacement or a full roof installation with clear options and strong warranties. Need a trusted roofing contractor in Charlotte? Reach out to schedule your estimate.Jul 22, 2026Learn more

Other roofers in Indian Trail

Ranked by how many ratings Google has counted.

Other roofers we list in Indian Trail
Roofing contractor
Blue Fox Roofing & Renovationsthorough inspection, fair pricing, leak repair5.0429 ratings0.9% one and two star(704) 992-7750
Universal Home Solutionsnew gutters, gutter replacement, reasonable pricing5.080 ratings0% one and two star(704) 249-6655
High Top Roofingexcellent work, wonderful staff, honest assessment4.978 ratings1.3% one and two star(704) 989-3189
Premier Roofing Companyroof replacement, hail storm damage, insurance claim assistance4.960 ratings3.3% one and two star(704) 601-7663
Roof-M-Allinsurance claim assistance, initial inspection, easy process4.856 ratings3.6% one and two star(704) 631-9936
Innovation Restorationroof replacement, leak repair, process guidance4.848 ratings4.2% one and two star(704) 271-2508

All roofers in Indian Trail →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 19 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 19, of which 14 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.