Atlas Restoration LLC

The only one or two-star review we hold for Atlas Restoration LLC.

• 1 out of 5R C6 years ago

  I would not recommend. They were hired to coordinate hail / wind damage to roof. They got quote from insurance company and said they could complete work with no out of pocket. Got me to file a second claim for items missed. Said they would complete with little out of pocket. Filed a third adjustment for coordination and contracting of all issues (they called this overhead and profit). They completed the roof in one day but had quality issues. They completely destroyed my gutters that were to be replaced anyway. They dented my AC unit and dumped shingles all over shrubs. They were supposed to have protective measures to keep this from happening. Left many nails on the ground that I am still picking up. I took pics to show the extent of the poor quality. While they were waiting on the final check from the insurance company they talked to me about scheduling the other repairs but did not do anything. They did this several times making me believe they would do the work they promised. Each time I asked they had a sketchy reason for not showing up to complete the work. When the final check came (3 months later) they demanded payment and refused to complete the additional work. An additional 17K of funds were added after the initial claim. I only got the roof and gutters completed (done poorly). Had to contact them multiple times to fix. Sales guy was nice but misrepresented almost everything. Owner joined two of the calls and did not care about what was going on only the money. I still have thousands of dollars of work to be done on my own dime. I would not use this company for any reason. I feel like it was a big scam. Buyer beware!!!

• insurance7
• roof repair7
• hail5
• insurance assistance4
• on time3
• project3
• timeliness2
• debris cleanup2
• gutter replacement2
• expertise2

14 more of the 16 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Maria Trigo9 months ago

  Thanks nike great customer service

• 5 out of 5Scott Long3 years ago

  They did a great job with our roof back in 2018 and recently inspected our roof after a nasty hail storm. Instead of the standard, “Oh, you need a new roof,” they were honest in their assessment. Straight shooters and excellent service.

  Reply from the business

  Happy to help Sir!

• 5 out of 5Robert Wilburn4 years ago

  Atlas restoration has always been extremely responsive and dependable. Matt Ryckman has been the person I have interacted with directly and has been the utmost professional, reliable, competitive, and someone that I would do business with again.

  Reply from the business

  Thank you for your business!

• 5 out of 5Nina George4 years ago

  Matthew was amazing! Repaired my vent stack on the roof. Very knowledgeable, professional, and more than reasonably priced. Can’t say enough good things about them. You can’t do better than Atlas!!!

  Reply from the business

  Thank you so much!

• 5 out of 5Ruben Juarez4 years ago

  A big thank you Matthew and Atlas Restoration! I appreciated Matt´s professionalism and expertise during the process and would recommend him to anyone.

  Reply from the business

  Thank you Ruben, we appreciate the kind words!

• 5 out of 5Diedre Lepkowski4 years ago

  Matt was fantastic! He definitely made us feel that our roof repairs were more than "just a job" meaning that he took care to make sure we understood exactly what work was being done and he was on site each day to follow up. Any concerns …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Timothy Goebel4 years ago

  I found Atlas Restoration through my realtor and glad I did. Matthew was excellent. We were moving out of state and needed the roof replaced quickly. He made sure the work was completed on time and came back afterwards to ensure the job was done right. I was navigating an insurance claim and he was very flexible and understanding with me getting the insurance check in order to get Atlas paid. Absolutely recommend!

  Reply from the business

  Thank you for your kind words and your business!

• 5 out of 5Samir Patel5 years ago

  Atlas has been very good for us. They are very professional, timely, and helped deal with my Insurance that was trying to get away without paying. They caught all the debris and left everything spotless. Thank you Matthew Ryckman

• 5 out of 5Christy Hillmer5 years ago

  Matthew helped me get my roof replaced, worked with my insurance, and everyone on his team worked so hard and are very professional. Thank you Matthew!

• 5 out of 5Melissa PerezEdited 5 years ago

  Matthew R, and Nick Forsell were both a pleasure to work with! After we received softball sized hail damage to our roof, we had over 1,000 puncture spots and leaks all throughout our building. Atlas restoration was really quick to come up …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Allen Lambright5 years ago

  Top notch service. Jason helped me navigate a difficult claim with my insurance company and didn't settle for anything but a full roof and gutter replacement. His expertise and commitment to ensuring the roof was covered by my insurance company was invaluable. I would recommend him, Atlas Restoration and all their crew members to anyone. I don't think I could have settled this claim without them.

• 5 out of 5Larry McCormick6 years ago

  I whole-heartedly recommend Atlas Restoration for your commercial and residential roofing projects! If you want a reliable, trustworthy contractor who performs quality work and does not require babysitting, hire Atlas. As President of our …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Dimitri Gavas6 years ago

  Nick recently did a commercial educational course for local contractors majority being competitors like myself. He’s a very good resource and is one of the few that are definitely in this industry for the right reasons!

• 5 out of 5Daryl Hope7 years ago

  Needed roof repair after storm. What was nice was they ceiled a hole when bidding because rain was in the forecast. They simply made sure not water damage would be incurred due to the hole. They were on time and completed the job in a timely manner. Very fair price as well. Will use again for sure.

• Licensed

  “…DFW Based. Licensed in 4 States. Texas-focused with…”

• Warranty offered

  “…permitting, code compliance, and warranty documentation. Then scheduled…”

• Family owned

  “…Atlas Restoration Contractors is family-owned and relationship-driven. Our growth…”