Armour Roofing & Exteriors

All 4 of the one and two-star reviews we hold for Armour Roofing & Exteriors, most recent first.

• 2 out of 5Steve Steinbacha year ago

  We had new shingles installed on our home in 2017, and the job was at the time satisfactory. This year (2025) we developed water damage to the ceiling inside our home. An inspector from our insurance company examined the roof and attic and found that the water was leaking from where the shingles were apparently slit to go over the top of the safety rings that protrude from inside the attic, then were sealed with silicone calk. The inspector said that otherwise, the shingles were in good condition. The calk has aged (7 years) and pulled away, allowing the leak. I called the company to ask if the workmanship and materials might be covered by a warranty. I talked to a lady named Amie and explained what had happened, to which she replied "and how is that my problem? That is a maintenance issue. We have had a lot of hail and wind damage." I really didn't have much hope that the company would offer any compensation, but I really didn't expect such a impolite response. I would think most companies would use a better rated silicone calk that is commonly available and rated for a longer period of time, and certainly would not expect to have to hire someone to periodically climb up on the roof to inspect the silicone calking. I think the roofers would have advised me if this would be an issue.

  Reply from the business

  We appreciate your feedback. Please give us a call at 303-798-7663 so we can discuss this further.

• 1 out of 5Umed Vakhidov2 years ago

  This company was recommended me by my friend. From the beginning everything went opposite direction once this company missed appointment with Adjustor from insurance company. And everybody knows that insurance companies will try to find million reasons to not cover property damage. After a while roofing company Adjustor asked to do second inspection with insurance company. While insurance companies Adjustor was on the roof doing inspection Mark Sandoval again messed up everything and instead being next to insurance agent on the roof was just sitting outside that caused another refusal for roof coverage. All my neighbors already had roof replacement I’m still fighting with insurance. Since our last conversation with Mark in July he told me that the last option will be to hire a public Adjustor and he will take care of it and never called me back. I understand that your company has many job to be done ok area and you don’t wanna waste a time. That’s why I won’t recommend to hire this company. Thank you for terrible experience.

  Reply from the business

  Hello Umed, We apologize that you were dissatisfied with our service. Customer feedback is critical to us and we would appreciate the opportunity to discuss this further. We are known for our excellent customer care and our high-quality work, and it saddens us that you feel we fell short of this. Will you please contact us directly at [303-798-7663] so we can discuss your concerns in more detail? Unfortunately, when it comes to insurance claims, we are not in control of the outcome of their decision to approve or disapprove a claim - especially when the insurance carrier uses a third party adjusting firm. Thank you.

• 2 out of 5Gerald Olson6 years ago

  Crew came out and did entire roof in one day. That was great. However. They did a poor job when we repoted a drip over our front door where none existed before. They came out a few times. Never repaired. Slopped a bunch of caulking all …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello, Mr. Olson. Thanks for taking the time to leave us some feedback. Armour is known for its great customer service, and we apologize that you feel that we fell short of this.

• 1 out of 5Nate Marsh7 years ago

  We are in the process of moving and needed to have our roof looked at. Amy came out to look at it and sent our realtor a quote of $350 worth of work to certify the roof for 5 more years. Based on that we moved forward with the sale of our house. When they actually came to do the work we were told that they could not honor the quote. Our realtor reached out to see what they would do to make it right and they said they will be doing nothing and gave us a quote for a full roof replacement of $7000! They did this just 1 week before closing on our house! Tried to talk with Team Dave Logan people. They said the contacted the owner and he said the didn't think it was ethical to certify the roof for 5 years and the roof needed to be replaced. Very unhelpful especially because I provided them the documentation that Amy gave to us. Terrible customer service. They made a mistake but instead of owning up to it and making it right they tried to get $7000 from us because we were only 1 week away from closing. Will not use again and certainly won't recommend to anyone! Do not want someone else to get stuck with this issue.

  Reply from the business

  Hello Mr. Marsh. Thank you for sharing your concerns. As the business owner, I take all feedback very seriously. After looking through our system, I wasn't able to find you in our database of customers, so I do not have your contact info. I would appreciate the opportunity to discuss this with you via phone. If you wouldn’t mind emailing me at info@armourexteriors.com with your phone number, I’d be happy to give you a call. Or, you can call me, Shane, directly at 303-798-7663

• insurance claim assistance25
• inspection14
• gutter replacement13
• hail damage repair5
• timely completion5
• professional installation3
• polite team3
• shingle installation2
• damage assessment2
• experienced crew2

14 more of the 112 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5TG29Edited a day ago

  Update from my initial review 5+ years ago which is still listed below: The monsoon rains this past weekend dumped enough water to expose a new leak in a different area from my last interaction. I was able to touch base with Shawn before the weather had hit and based on the forecast, we put together a plan if the worst happened, which it did. Shawn and the Armour Roofing team came out a couple of days later and made the affected area as good as new and at a very fair and reasonable price. I know the news and BBB put warnings out there to know who your contractor is and rightfully so because of so many bad actors out there. Shawn and the Armour Roofing team are THE REAL DEAL! Good folks, legit and do top notch work. They stand behind their work and can make you confident you've picked the right roofing company. I'd give them more than 5 stars if I could and once again, thank you Shawn and the Armour Roofing team! From 2021: FANTASTIC experience with Shawn and the Armour Roofing team! Our first snow of the season led to a dripping ceiling. Made a call and Shawn was in touch with me up through his on time arrival this morning. He did a complete check of the roof, sealed up the areas that either were causing the leak issues or had the potential to cause future leak issues and replaced a couple of cracked tiles. I went from a fear of a repair or replacement in the thousands of dollars to a very reasonable service and repair call. Armour Roofing is highly rated with Team Dave Logan and I'm happy to see on Google as well. Honest, fair and prompt ... that's what you want from a contractor. If the need arises for me to have my roof looked at, I'm calling Armour and I'm happy to recommend them to anyone if the need arises. Thank you Shawn and the Armour Roofing team!

  Reply from the business

  Thank you so much. Glad we could help!

• 5 out of 5Marc La week ago

  The entire process could not have been easier. Communication both before and during was fantastic, the quoted price was fair, and I was treated well from start to finish. My roof was replaced in one day, and at the end of the job, my property was left cleaner than when the project began.

  Reply from the business

  Thank you, Marc! Fair prices, good communication and excellent customer service is always our goal. We truly appreciate you choosing us for your roofing project and taking the time to share your experience. It was a pleasure working with you, and we’re grateful for your trust in our team!

• 5 out of 5Bob Bickhard3 months ago

  Armour Roofing and James Macarthy did an outstanding job

  Reply from the business

  Thank you for the great five star review! We appreciate you choosing Armour Roofing!

• 5 out of 5Cameron Walker5 months ago

  James McCarthy at Armour Roofing is the best contractor we’ve ever worked with. He helped us navigate the insurance claim process and ensured that we received total coverage for our new roof. He was transparent, honest, communicative, punctual and professional from start to finish. On the day of installation, everyone showed up on time, there was always a project manager on site to answer questions, they completed the entire roof within 5 hours…and left our property spotless. I wish we could hire them for all of our home projects!

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words! We’re thrilled to hear that you had such a great experience working with James. Helping homeowners navigate the insurance process and making the roofing project as smooth and stress-free as possible is always our goal. We’re glad the installation went efficiently and that our crew left everything clean and tidy. We truly appreciate you trusting Armour with your home.

• 5 out of 5Susan Ballarda year ago

  I had an outstanding experience working with Kyle Koehn and his team at Armour Roofing & Exteriors, LLC. From start to finish, Kyle was thorough, knowledgeable, and committed to excellence. He assisted with every step of the process, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Susan, we greatly appreciate the five star review! This is the kind of service we strive for. We are so glad you had a wonderful experience with your roof and gutter replacement. Thank you for the recommendation, and thank you for sharing photos!

• 5 out of 5Angie Crinera year ago

  We worked with Troy on getting our roof replaced following a hail storm. He was awesome to work with. He is honest, responsive, thorough, and gets the job done on time. Zero hiccups with Troy working with our insurance company. With so …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Angie, thank you for the stellar review! We are thrilled to hear you had such a positive experience with Troy, and we appreciate you trusting us with your roof replacement.

• 5 out of 5Doug MacCarthya year ago

  Perfect. That is the word that Aurora City inspector used after his inspection. Armour started and finished replacing our roof in one day. Shawn, our project leader liked hearing that as he was over to do a second sweep on the cleanup, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Doug, thank you so much for sharing. This is the kind of customer experience we strive for and we're glad to hear we delivered!

• 5 out of 5donna Ba year ago

  Armour is an amazing company. This is the second roof I have had them install and it was done expertly. While my neighbors have had shingles sitting and delivered on their roof for the last 2 weeks and not yet installed, Armour delivered …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Donna, thank you so much for taking the time to leave us such a great review! We take great pride in offering top tier service from start to finish and we are so happy to hear that you are so pleased with your experience. Thank you so much for choosing Armour Roofing & Exteriors!

• 5 out of 5Randy Ra year ago

  Armour Roofing and Exteriors did an outstanding job on my roof! From the initial inspection to the final cleanup, their team was professional, punctual, and incredibly thorough. Amy Alba walked me through every step of the process, answered all my questions, and made sure I felt confident in the materials and timeline. A large crew showed up and competed the job in a single day! The crew worked efficiently and left my property spotless—no stray nails or debris. The new roof looks fantastic and has already made a noticeable difference in my home's insulation and curb appeal. I especially appreciated their transparency and fair pricing, which beat out several other quotes I received. If you're in Castle Rock or the surrounding area and need roofing work done, I highly recommend Armour Roofing. They truly live up to their reputation for quality and customer service.

  Reply from the business

  Randy, thank you for trusting us with your roof and for taking the time to share your experience. This is exactly the kind of service we strive for. We’re happy to hear Amy and the team delivered. We greatly appreciate your business!

• 5 out of 5Laurie and Kena year ago

  We've had Armour replace our roof after the last two big hailstorms. They are super to work with and the finished product is great.

  Reply from the business

  Thank you so much for the great review! We are so happy to hear you are so pleased with your new roof. Thank you for choosing Armour Roofing and Exteriors!

• 5 out of 5tim bookera year ago

  My rep James McCarthy correctly identified that the claim was worth pursuing with the insurance company, as opposed to the second roofing company's inspector who doubted it and recommended against placing a claim. Then James did everything he promised, and even exceeded those promises. He was patient with my insurance company and my online-only mortgage company to get paid. Strong work. Competent, efficient and pleasant workers. Fair price. Thank you, James. Tim

  Reply from the business

  Thank you for the 5 star review, Tim! This is the standard of customer service we strive for. We’re pleased to hear we exceeded your expectations.

• 5 out of 5Jonathan Steelera year ago

  This company was great. The roof on our 2800 Sf House was done in a day. James McCarthy coordinated with my carrier and was incredibly transparent about the process. Top notch!!!!

  Reply from the business

  Jonthan, thank you for the fantastic five star review! At Armour Roofing we take great pride in providing excellent professional service from beginning to end. Thank you for choosing Armour Roofing!

• 5 out of 5Richard McKee2 years ago

  Regarding Shawn Kennedy, Quality Control Manager for Armour Roofing and Exteriors: During the roofing project of 52 homes in my Ridge at Stony Creek neighborhood, Shawn was on-site all day, every day, supervising the work. He was accessible …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the wonderful five star review Richard and for selecting Armour. We take great pride in quality professional service and we’re thrilled Shawn went above and beyond!

• 5 out of 5John2 years ago

  Outstanding service and workmanship. Helped me thru the insurance nightmare and got the job done. Looks Great. I would recommend James and his team to anyone. Best company I have ever done business with

  Reply from the business

  Wow, thank you so much John for the kind words and the 5 star review! We really appreciate it!

🎉 Celebrating 16 Years of Excellence! 🎉 Today we’re proud to celebrate 16 years of serving our community! Since opening our doors in 2010, Armour Roofing & Exteriors has been committed to delivering quality craftsmanship, honest service, and lasting relationships. From storm damage repairs to full roof replacements, we’ve had the privilege of helping thousands of homeowners protect what matters most. 🏡 This milestone wouldn’t be possible without the trust and support of our amazing customers, partners, and team. THANK YOU for being part of our journey! Here’s to many more years of raising the roof on quality and service! 🙌Apr 1, 2026

• Licensed

  “…operated business, fully insured and licensed all along the Front Range. Our owner…”

• Insured

  “…locally owned and operated business, fully insured and licensed all along the Front…”

• Free estimates

  “…BBB A+ Accredited CONTACT US Request a FREE Inspection Celebrating 15+ Years of Quality…”

• Family owned

  “…'s Roofing & Exteriors Experts beenhere Family Owned & Operated beenhere 15+ Years In…”

Their site also states: warranty offered.