Andrus Brothers Roofing

All 3 of the one and two-star reviews we hold for Andrus Brothers Roofing, most recent first.

• 1 out of 5Ryan M3 years ago

  Beware of property damage! My neighbor was having a roof installed. When the shingles were being delivered they ran their large flatbed crane truck through the corner of my front yard. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Amanda Clark8 years ago

  BUYER BEWARE!!! I bought a house in Jun 2016 that Andrus Brothers had installed the roof on. The roof was/is under warranty, and appears to be a very good quality roof. However, as a result of a big storm we had in early November 2016, the roof leaked, flooding a linen closet, staining timbers in the living room, ruining books on shelves, etc. When I called and left a message, my call was never returned. It took 2-3 calls before I ever actually got to speak with someone. They promised to call back to set up a warranty visit, and never did. My husband and father have re-sealed (caulked) and applied wet patch 3 times, which each only fixed the leaks for a short while. We did this out of frustration after my husband called another 2-3 times, finally speaking with the Owner's son who postponed coming to do the inspection (allegedly to initiate the warranty repair) 2-3 more times. Guess what?!? They never showed up and quit returning calls. MAJOR storms in September 2017, and I am trying to contact them again. Be warned, customer service and standing behind their installation warranty does NOT appear to be a priority for this company! If I could give 0 stars on this company, I would.

• 1 out of 5Julie Gordon9 years ago

  Andrus Brothers put a new roof on a home that we purchased last August. Our two story home developed a leak Sunday night under the balcony that is leaking into the living room. We contacted Andrus Brothers yesterday morning, and again today and still no one has returned our call. The technician I spoke with said my call was given to someone that would contact us to schedule a service call, still haven't received that call. We have had more rain the past two weeks than we've had the past two months. It's predicted to rain again tonight as well. Hopefully they care about other people with a leak in their home, for us this is not the case.

• insurance claims6
• inspection5
• leak4
• home4
• respectful crew2
• easy process2
• gutter installation2
• cleanup2
• customer care2
• quality of work2

14 more of the 41 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gary Alsup11 hours ago

  Truly appreciate a good roofing experience with Andrus Bros. Roofing. Jud Hightower and his crew were very professional and provided a smooth transition on replacement roofing. Cleanup also 5 Star. Thanks, Gary

• 5 out of 5Creed Spiveya day ago

  Dylan, Chris and the rest of their crew did a great job taking care of us. From the insurance claim stage to the roof installation, they communicated very well with us and made sure we knew what was going on at all times. I can’t recommend these guys enough

• 5 out of 5Lee Harpera day ago

  I have had multiple experiences with Andrus Brothers from replacement roofs/repairs to recently a new home project. They do what they say they will do efficiently and with the utmost professionalism. The crew always does a great job cleaning up as well. Highly recommend!

• 5 out of 5Cristi Brighta day ago

  The best people who always only a quick phone call away. Real humans that actually work there answer the phones which is a plus. Highly reliable doing quality work and follow up after the job is complete.

• 5 out of 5Matthew LauterbachEdited 4 months ago

  Big thanks to Andrus Brothers and Joe Banks for taking good care of me once again. I also want to call out Sylvia today. I was running late to drop off my payment and arrived after closing. She got back out of her car to take my check …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5John Avery9 months ago

  Andrus Brothers replaced our roof in less than 2 days, cleaned up everything and did a fantastic job.

• 5 out of 5Tricia Cannon2 years ago

  Awesome customer service and quality of workmanship. Chris Stapp over saw our work and we could not be happier with it!!

• 5 out of 5callie roberts2 years ago

  Andrus Bros has taken tremendous care of twice now. Twice our roof was totaled and both times Andrus Bros met our insurance adjuster at our home to make sure we got what we needed! Both times they quickly installed a beautiful, quality roof! Thank you guys!

• 5 out of 5Kelly Brown3 years ago

  I have worked with Chris Stapp several times and each time Chris and Andrus Bro's has gone the extra mile. They have put on two roofs for me and have dealt with a difficult insurance situation and each time all I had to do was enjoy a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5shena deering3 years ago

  Absolutely incredible people to work with. Chris puts his heart and soul into every job, from start to finish. As long as I am in Amarillo Texas or the surrounding area I will never use another company. His crew Is a "well oil machine" They cleaned up so well and worked 13 hours in 102° weather. Stopped and answered every question I had and some I didn't have. If I could give more stars I would... Thank you

• 5 out of 5Buffy Gwyn3 years ago

  Sprung a roof leak during a rain storm at night. Called Chris at 8am and he was able to get to us within the hour. He figured out the problem and fixed us right up. Great Company!

• 5 out of 5Danny McElya3 years ago

  I’ve used Andrus brothers for years on new roofs, roof repairs, and gutter installation. These guys are second to none. Always prompt service and excellent results! Only roofing company I would use.

• 5 out of 5Joe Gorman3 years ago

  Very personal and excellent service

• 5 out of 5Morgan Hager4 years ago

  Wonderful experience!! I would never go to another roofing company.

• Warranty offered

  “…Complete roofing services with guaranteed results in Amarillo, Texas Serving…”

• States years in business

  “…Preferred Amarillo Roofing Company For Over 40 Years Home About Meet Our Team Products…”

• Free estimates

  “…Call Today for a Free Estimate | Best Amarillo Roofing Contractor…”

• Family owned

  “…To Andrus Brothers Roofing Amarillo Family Owned & Operated in Amarillo, Texas! …”