American Roofing Company

The only one or two-star review we hold for American Roofing Company.

• 1 out of 5adale jarrell6 years ago

  Buyer beware of American roofing. Only thing they care about is your money. I was lied to. I was threatened with violence and told he would put a lean on the property if I didn’t accept the poor quality work. They damaged my property and refused to pay for the damage. William benefield is the ceo. Goggle his name and you will see the type of person/ company you are dealing with. The work was so bad I had to have my roof reroofed. The only satisfaction I got with dealing with American roofing is the fact that he had to eat the cost of the first shingle job. I hope it hurt going down. To all of the Chattanooga and nort Georgia area please slam and lock your door if you see a American roofing vehicle in your neighborhood. Warn anybody you know. Like I said goggle William benefield and you will see what he is willing to do for a dollar.

  Reply from the business

  After the roof was installed the customer refused to pay until we installed new decking. The decking though old was still solid and was fine to nail to. His definition of bad decking was different then ours. Trying to make him happy we agreed to remove the brand new roof and install decking (the decking he agreed he would pay for). Once installed and re-roofed he insisted that ARC lie to his insurance company and say that his wood was damaged. We refused to do that. It was a simple matter of his morals did not align with ours.

• professional team2
• customer experience2

4 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Carolaine Sargent Duncan2 years ago

  Ricky Sanford has been wonderful. Explained the process and was there to answer my questions. The foreman on the job, was not only helpful in the process and was very through …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words! We're thrilled to hear that our team, including our foreman, provided you with excellent service and made sure to explain the process thoroughly. Ensuring clear communication and attention to detail are top priorities for us, and we're delighted that our team met your expectations in this regard.

• 5 out of 5Cindy “Mrs. Welsh” Welsh2 years ago

  I looked at the roof after your team left and I was amazed! The roof is a million times better, plus it helped keep the house warmer than the previous roof! The team was extremely professional and there were no nails or trash left behind!

  Reply from the business

  Thank you so much for your glowing review! We're thrilled to hear that you're amazed by the results of your new roof and that it's not only aesthetically pleasing but also helping to keep your house warmer. Maintaining professionalism and ensuring a clean work environment are top priorities for us, and we're delighted that our team met your expectations in this regard.

• 5 out of 5Eagle People MediaEdited 3 years ago

  Joey was great!! thank you American roofing company for helping me with the process and getting me a new roof put on my home for just my insurance deductible! If you are looking for an honest company with great quality then give Joey a call with American roofing company!

• 5 out of 5Jane Meeks8 years ago

  My husband and I had our roof done and we were very pleased! American Roofing Company were very professional and got the work done! They even clean up afterward! I would recommend American Roofing to everyone I know who needs they're roof done!

• Licensed

  “…American Roofing Company As a fully licensed and insured roofing contractor…”

• Insured

  “…Roofing Company As a fully licensed and insured roofing contractor, American Roofing…”

• Warranty offered

  “…E SHINGLES ROOFING ACCESSORIES LIFETIME WARRANTY FREE INSPECTION ABOUT US OUR TEAM…”

• Free estimates

  “…S ROOFING ACCESSORIES LIFETIME WARRANTY FREE INSPECTION ABOUT US OUR TEAM CONTACT MERCH…”

• Mentions the BBB

  “…​ We hold an A+ rating with the Better Business Bureau…”