Roofing contractor
All American Roofing & Remodeling
4325 Kirkwood Hwy, Wilmington, DE 19808
Listed under New Castle, DE
- Google average
- 4.6
- Ratings counted
- 196
- One and two star
- 19 of 196(9.7%)
- Delaware median
- 1.5%
The first three are Google’s own figures for All American Roofing & Remodeling, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Delaware roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 166 | 85% | |
|---|---|---|---|
| 4 | 10 | 5% | |
| 3 | 1 | 1% | |
| 2 | 4 | 2% | |
| 1 | 15 | 8% |
Higher than most — the typical roofer in Delaware sits at 1.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 19 one and two-star reviews we hold, most recent first.
- 1 out of 5Jennifer ZhaoEdited 7 hours ago
We got a back door replaced with them in 2023. A little over 3 years later, the door is now leaking in multiple places. Down into the basement, onto the floor and even through the handles! Either the product is bad, or the installation was bad, or both! Very unhappy. When we installed, they took more than three months just to come out and measure the door to be fabricated, when it should’ve been a couple days. And the crew that installed were rough cutting into the wood frame and it was all crooked and the door was never very secure and shook when we close it. There were also multiple gaps after the initial install and air was easily blowing in. Overall, very poor experience all around. Now I’m trying to get someone to come out and take a look at it and it’s like pulling teeth. Absolutely no liability or ownership. The guy I spoke to is also rude, mansplains, and condescending. Would not recommend this company. Update: Of course no one has come out to take a look still. I filed a BBB complaint. If they don't respond, I'll take it to court. I had 3 other people come out and take a look and they all said it's IMPROPER INSTALLATION. and the water leak has nothing to do with the deck, as so adamantly claimed by All American without ever having looked in person. In additional, they pointed to multiple areas of improper installation, including improper shimming, alignment, sealing, waterproofing, and the threshold/sill area. and of course their 'repair' of the door gap with the layers of velcro fell out and now there's light shining through the door gap again.
- 1 out of 5Kimberlee Kelley10 months ago
I have asked them over 12 times not to call me,I already got the roof done! But they call one to two times a week……I will never ever use this company now and I’ll be sure to tell people if you ask for a estaminet be prepared for 100,s of phone calls.
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Jack Milewski11 months ago
Won’t stop calling me. I received a quote from this company and told them we were not interested after …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Adam Xi11 months ago
I don't typically leave 1 star reviews but had to do it for this one. I submitted a request online for a roof estimate and they would not schedule …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Spencer Cavanagha year ago
Tried to set up an estimate. They called back a week later after another company had already given me a thorough inspection and estimate. Here's where the fun begins. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Brandon Pearla year ago
Extremely dissatisfied with my treatment and how this experience unfolded. Let me explain. …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Danielle Wadea year ago
The work that was done was good. The communication was a 0 out of ten. The Salesman had my husband sign the walk around (that was supposed to be done after with the project manager) the day we agreed to go with the estimate (2-3 weeks before work was done). Crew was okay at picking up minus a plastic cigar piece thrown on the ground 5 feet from dumpster. And a palette was taken from the dumpster and thrown in our yard. Overall happy with the work, not pleased with the company. Should have supported a mom-n-pop company and not a big corporation where we are just another number.
- 2 out of 5Brenda Grazettia year ago
Very high pressure sales. Don't call them for estimate unless you want to be beraged with phone calls, texts and emails.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate14
- new windows13
- polite staff12
- professional installers10
- window installation8
- gutter replacement8
- new shower8
- competitive pricing7
- siding installation6
- minor repair3
- timely call returns2
Other reviews we hold
14 more of the 171 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Linda Pastore3 weeks ago
Drew came hours after I called when we had roof damage after a storm. Thankfully it wasn't a difficult fix and he was able to repair it that same day. He also checked the entire roof and fixed some other things that needed attention. We …
Google cut this review short. The full text is on their Google profile.
- 4 out of 5Kerri Molnara month ago
Drew and his team at All American Roofing did a great job with the removal of the old roof as well as replacement and installation of the new roof at my property. Their pricing was very competitive. I was most appreciative of the communication from start to finish! I would highly recommend All American Roofing!
- 5 out of 5Jeffrey Burra month ago
Drew was very personable and explained exactly what he was doing
- 5 out of 5Keith Westa month ago
I had my roof done by this company and they did a great job. Drew has been extremely positive to work with. The price is very competitive and they appear to have all the highest certifications and so on. The entire job was completed in one day and everything went just fine. I was also able to get some repairs to my fireplace chimney done as part of the same order.
- 5 out of 5Scott L2 months ago
Drew and his team at All American Roofing did a great job installing our new roof and gutters! Drew's expertise and attention to detail make him a trusted advisor in my book. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5mtddelaware3 months ago
Drew and his All American Roofing / Siding team do a fantactic job! Nothing but good things to say with arriving on time working quickly and with quality in mind. Great results and flexibility, I will certainly be using All American …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kelly Ward3 months ago
The team that came to our house was great. They arrived before 8:00 am and were fast and efficient. They listened to what we wanted, and the whole shower was installed in one day! They really knew what they were doing and did a quality job. We are quite happy.
- 5 out of 5Bruce Nisbet3 months ago
Excellent service from Drew who was knowledgeable and friendly about a minor repair. He also made some helpful unrelated observations. Highly recommend. All American roofing which did our roof 10 years ago
- 5 out of 5Steve Bernhardt3 months ago
Good work, on time and professional. Would use them again for other work
- 5 out of 5SOHEL RANA7 months ago
Good service overall.
- 5 out of 5Brion Carter10 months ago
All American roofing and remodeling company is the best they got my house looking so amazing. They do great work reliable good people. You definitely can count on them . I would recommend to anyone for sure.
- 5 out of 5Deborah Carns11 months ago
Very happy with my tub to shower installation by All American. Highly recommend them!! A+ service from estimate to completion. Sales rep Drew was very professional and thorough during his sales visit. He took the time to explain every step of the process to ensure we understood and were having our expectations met. Install was scheduled quickly and completed in one day as promised. Installers Kyle & Austin were great as well. Very friendly and professional. Couldn’t be happier with my new shower - thanks guys!!
- 5 out of 5Susan Roberts11 months ago
Thorough, professional, listened and timely
- 5 out of 5Henry Nazdrowicza year ago
We were able to work with All American Roofing while out of town. Very pleased with their customer service and work completed
What All American Roofing & Remodeling says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Us Gallery Reviews Past Projects Blog Warranty Contact Us Customer Service FAQs…”
States years in business
“…American Roofing & Remodeling For over 34 years, All American Roofing and Remodeling…”
Free estimates
“…Policy and Terms & Conditions Get a Free Estimate Upgrade Your Home with Premium…”
Financing available
“…Solutions We offer a variety of financing options from Service Finance and Sunlight…”
Mentions the BBB
“…years of service, we have become a BBB-accredited and A+ rated business and a GAF…”
Family owned
“…Family-Owned & Operated Business As a…”
Other roofers in New Castle
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Yellowfin Roofingprofessional crew, smooth process, gutter replacement4.9175 ratings0.6% one and two star(302) 291-3940 | 4.9 | 175 | 0.6%1 of 175 | (302) 291-3940 |
| Dynamic Remodel and Repairsiding installation, professional crew, siding replacement4.9163 ratings1.8% one and two star(302) 668-8538 | 4.9 | 163 | 1.8%3 of 163 | (302) 668-8538 |
| Roofer | J.R. Walker Roofing | Hockessin DE Contractorexcellent work, flat roof, siding4.8133 ratings3.8% one and two star(302) 761-3744 | 4.8 | 133 | 3.8%5 of 133 | (302) 761-3744 |
| Bayside Exteriorssiding, honest owner, efficient workers4.8124 ratings4.0% one and two star(302) 200-7663 | 4.8 | 124 | 4.0%5 of 124 | (302) 200-7663 |
| Platinum Roofscourteous workers, clean job site, leak detection5.0122 ratings0% one and two star(302) 226-4510 | 5.0 | 122 | 0%0 of 122 | (302) 226-4510 |
| Thunderstruck Roofing & Restorationroof replacement, easy process, quick response4.9122 ratings1.6% one and two star(302) 298-1049 | 4.9 | 122 | 1.6%2 of 122 | (302) 298-1049 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 196 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 195, of which 171 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.