AJ’s Roofing & Restoration, LLC

The only one or two-star review we hold for AJ’s Roofing & Restoration, LLC.

• 1 out of 5Terry Farsee2 years ago

  The work indicated was not preformed. Some work not completed. Didn't haul their mess away. Had to hire someone else to remove the mess they left in front of my house. They were paid in full and didn't bother to come back or call. I will not be using them again.

  Reply from the business

  Mr Terry we are so sorry. I thought you was keeping the leftover metal to recycle for money as discussed previously. I wish you would have called us to discuss instead of giving us a bad comment.

• insurance handling3
• timeliness3
• job quality3
• new roof3
• timely repair2
• fencing2
• animal friendly2
• painting2
• cleanup2
• polite2

14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Anon Ymousa month ago

  Very quick process from first call to completion (apprx 3 days). Very easy to work with. Multiple payment options and convenient location in bartlett.

  Reply from the business

  Thanks. We enjoyed working with you too! Glad you had a good experience.

• 5 out of 5david nappiera month ago

  A pleasure to deal with. Great crew did an amazing professional installation on home and 2 building. Thank you

  Reply from the business

  Thank you. I’m glad you like your new roof! We enjoyed working with you as well.

• 5 out of 5RaDonna Garnett2 months ago

  I recently worked with Jan and her team for a new roof, gutters, and repairs on my shed. I was very pleased with the work. They were very professional and did a great job!

  Reply from the business

  Thank you so much, RaDonna. It was a pleasure working with you!

• 5 out of 5Tootsie Bell4 months ago

  David and his crew did an excellent job with my tear off and new roof. It was quick, professional and clean.

  Reply from the business

  Thank you Ms Tootsie, so sorry you're moving away, however thank you for allowing us to help you remodel the home to sell. Safe travels and good luck in Arizona.

• 5 out of 5Andra Sullins7 months ago

  We recently had to sell a family members home that needed work prior to listing it. We couldn’t have been happier with AJ’s Roofing & Renovations!! From painting, flooring, updated bathrooms and lighting to a new roof and fencing, every …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Andra for allowing us to do the roof, siding, fence, remodel the bathrooms, and entire home to sell. We are so sorry under the horrible circumstances !! Thank you for taking time out to leave us a review.

• 5 out of 5Ed Meltona year ago

  AJ's replaced our roof and did an OUTSTANDING job! When we met with Jan to discuss the job I knew within the first 15min I wanted to do business with her company. Her honesty and attention to detail were evident right away. Her crew showed …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for trusting us on all of your projects Ed !! We appreciate all of your business !!

• 5 out of 5Austin Normana year ago

  The service for my roof repair was top-tier. Staff involved were very professional and handled the repair in a timely manner. Very much recommended for the future.

  Reply from the business

  Thank you Austin for taking time to leave us a review. Please let us know if we can help in any other way.

• 5 out of 5Amy Gordona year ago

  Jan and her crew did work for our church. A large section had taken a beating from wind and rain and it was beginning to create water damage to the sanctuary ceiling. They not only shingles the roof but also repaired the ceiling. They arrived on time, were hard-working, and just an overall pleasure to be around. Jan has high expectations for team, their quality of work and it shows. Don't hesitate to give her a call for any of your roofing needs. We will definitely keep her on our contact list for any future needs whether for church business or personal!

  Reply from the business

  Thank you so much for taking time to thank us publicly Amy and trusting us to do your project !! We appreciate you !! Please let us know anything you need in the future !

• 5 out of 5Sherri Coxa year ago

  AJ’S Roofing was absolutely fantastic. The work they have done on the outside of my house is outstanding! They also replaced my fence and I couldn’t be happier! Jen is such a professional, she answered all my questions and would respond very quickly! I will be using them again in the future! THANK YOU AJ’S ROOFING AND RESTORATION! Nn

  Reply from the business

  Thank you for taking time out Sherri to thank us !! Please let us know anything you need in the future !?

• 5 out of 5Kenneth SniderEdited a year ago

  Great job on roof repair. Also had 2 tin roof porch’s built. One screened in room. Love the job they did. Will definitely recommend this company.

  Reply from the business

  Thank you and we appreciate you as well !! Let us know if we can do anything else for you Kenneth !

• 5 out of 5Trish Catheya year ago

  This is such a great company!! Family owned and ran!! Great communication and jobs were done to my liking. I didn’t even have to deal with insurance person, she did all that. I’ll definitely be using again and spreading the word for others

  Reply from the business

  Thank you for your review Trish and your business !! Please let us know anything else we can do for you and your family !!

• 5 out of 5Georgia Mustin2 years ago

  Jan and her crew great. She worked with me and I was quite satisfied with the job done.

  Reply from the business

  Thank you so much Ms Georgia ! We enjoy working with you !! Thank you for trusting us with your projects !!

• 5 out of 5Sonia Bain2 years ago

  Super pleasant service very down to earth showed concern and caring for the customer and the customers needs animal friendly. They were courteous and polite.

  Reply from the business

  Thank you Sonia ! Yes we take care of the animals too !! Thank you for trusting us to take care of all of your projects inside and out !!

• 5 out of 5Bobby King4 years ago

  Instant customer service. Cut my trees. Did my entire project. Thank you AJ’s !! Highly recommended!! Will use again !!

  Reply from the business

  Thank you Mr King we sure hope so !!

• Licensed

  “…inspections · Insurance-claim help · Licensed & insured Free inspections ·…”

• Insured

  “…Insurance-claim help · Licensed & insured Free inspections · Insurance help…”

• Warranty offered

  “…What warranty comes with your work? Every roof we…”

• States years in business

  “…owned and operated since 2004 — over 20 years roofing the Mid-South, with a BBB A+…”

• States a founding year

  “…& Restoration has been family-owned since 2004, handling roof replacements, roof…”

• Free estimates

  “…Service Areas Blog About Contact Free Estimate BBB A+ · 20+ years in Memphis Memphis…”

• Financing available

  “…representation — free inspections, financing available, and no corner-cutting. Follow us…”

• 24/7 emergency call-out

  “…Same-day inspections and 24/7 response when storms hit. View storm…”

• Family owned

  “…27;s Roofing & Restoration has been family-owned since 2004, handling roof…”

Their site also states: mentions the bbb.