A1 Roofing Indiana

All 2 of the one and two-star reviews we hold for A1 Roofing Indiana, most recent first.

• 1 out of 5Donna Edmond9 years ago

  A picture tells a thousand words: look at the work A-1 Roofing did. They did an awful job. I was disappointed with the roof, the crew did not speak English, so they were not, and did not, communicate with me and I was not able to communicate with them. They also began hounding me for final payment of 300 for a tarp and 80 for replacing two areas of decking (40 bucks per square). This company does not know what it is doing; was not aware that 7400 bucks had been paid, and wants proof of payment. The check to A-1 roofing was cashed on October 21st. I hired an attorney who sent A-1 a certified letter stating that if they want proof of payment I would like proof of: • Proper permits were filed for this job (No permit filed with the city as per contract said that A-1 would apply for permits) • I need to have proof that A-1 has the proper permit to operate in Marion county. • That A-1 is properly licensed and bonded. • Proof that ridge and cap shingles were installed on ridges of roof (instead of using roofing shingles to create ridge and cap shingles) The crew came with some cheap looking wooden cart that hitches to the back of a truck; very unprofessional looking. They did not pick up/clean up after the first day of work and did a poor job cleaning up when they left. The contract states that a magnet sweep would be done after each day of work. That did not happen. My husband found several nails in the driveway and more around the perimeter of the house. Spoke to Mr. Moore via phone: (Note: I never saw Mr. Moore after the contract was signed) I told Mr. Moore that when the workers left, they left the cart in front of my garage and I could not get my car out of the garage for two days. When they left I was not sure they were coming back, they never told me anything, the job did not look like it was completed, and there was debris surrounding the house. I asked if someone was coming back, when someone would return and was not given a time but I stressed that I n

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  A1 Roofing Indiana is proud of our solid reputation as an outstanding service provider earned over the past 20 plus years of doing business in Central Indiana. Check out our 168 reviews on Angie's List of which 143 are "A" rated meaning our customers have been completely delighted with us at the end of our projects and another 14 awarded us a "B grade" and said they'd definitely refer us to friends or relatives. That's over 93% success rate. We work hard and take great pride in providing exceptional roofing projects for all our customers. This particular case is a real head-scratcher. The job was completed in October 2016 and these nasty reviews are left 7 months later in mid-April without ever contacting me directly? You've hit Google, Angie's List and the BBB this week without giving us a chance to take care of whatever problem you perceive you have? As the owner of this business, I can absolutely assure you I would have addressed this issue if I had known anything about it. Whatever the case, it's news to us, but we are willing to help. Please call me directly and I'll be happy to inspect your roof and make it right. It's how we've done business for the past 20 years and how we'll do business in the next 20. And once we take care of your issues, we hope you'll either ask for a retraction of each site you posted to or at least amend your comments. It's only fair. Best wishes, James Moore, President/Owner, A1 Roofing Indiana (317) 319-7961

• 1 out of 5J Saunders10 years ago

  Quoted $500 to fix the leak in my roof which I declined. A friend of a friend in the business later fixed it by caulking some joins on the roof that took him less than 30 minutes. A1 then persisted in calling me to ask if I wanted the work done

  Reply from the business

  Hi not sure why you Left a Review for A Job where Work wasn't Done.We Write up a Free Estimate and then we follow up on it.Thats the Process.Thanks.James

• responsive communication7
• insurance assistance5
• storm damage repair4
• affordable3
• professional team3
• knowledgeable owner2
• quick work2
• competitive pricing2
• roof appearance2
• inspection2

14 more of the 36 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5DUSTY CHARIS2 months ago

  I had a fantastic experience with this roofing service. The team was very professional and showed great attention to detail throughout the entire project. They worked efficiently without cutting corners and made sure everything was done to a high standard.

  Reply from the business

  Thanks Dusty for Taking the Time to Give us a Review!!

• 5 out of 5Austin Foremana year ago

  James and his team made our reroofing process incredibly easy and I can’t recommend A1 enough. They were competitively priced and very transparent in their quote so there were no surprises when it came to the invoice. James was also very …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Austin,For the Review and Trusting us with your Roofing Project,Greatly Appreciated!

• 5 out of 5KEVIN DEANa year ago

  Dickie and his crew did a tremendous job. This was a fulll roof replacement because of hail damage. I was impressed by how quickly he got everything through the insurance company, which he assisted. When they showed up how quickly the crew …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Kevin! Thanks for Trusting us with your Roof! It was a Pleasure Working with You

• 5 out of 5Kylie Concepcion2 years ago

  After having plenty of missing shingles and storm damage, my husband and I received multiple quotes and ultimately found James and A1. He came highly recommended from a friend. He was patient, affordable, the BEST customer service and on …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks! Appreciate the Review and the Kind Words!

• 5 out of 5Robert Fiess2 years ago

  Had seen A1 do a roofing job several years ago across the street and was impressed with the crew's work. Recently, I contacted James, and he promptly provided an inspection and estimate with a full brochure including samples and references, and a good price and warranties. The crew was super. They efficiently did a tear-off and installed a new roof. Their clean-up was amazing. The finished roof adds much to the appearance of our house. Highly recommend.

  Reply from the business

  Thanks! Appreciate The Review!

• 5 out of 5Stephen Plummer2 years ago

  Absolutely fabulous job. Quick went right to work completed by early afternoon. Owner very personable and knows his business. Would recommend highly.

  Reply from the business

  Thanks! Appreciate You Guys Trusting Me with Your Second Roof Now!

• 5 out of 5Curt SellkeEdited 2 years ago

  Great crews and workmanship at a fair price. Came when they said they would and stayed until the job was finished. Highly recommended! 4/18/2024 Update - After a recent heavy rainstorm, we noticed a discoloration in our son's ceiling on the 2nd floor. We called Jim and he came out the next day to look at the discoloration and then got into the attic and on the roof to see if he could find the source for the discoloration. It appears that the leak was coming in near our chimney and Jim checked the flashing around the chimney and found a couple of spots that needed some caulk to seal the flashing around the chimney. He asked us to keep an eye on the spot and to call him if we see any more spotting. Continued great service and support from Jim and his team and I cannot say enough good things about my experiences with A1 Roofing and Jim. 11/5/2020 Update - During a recent wind storm, we had a tree branch fall on our garage roof and did not realize that it put a hole in the new roof that Jim and his crew had put on a couple of years back (see picture below that Jim provided). This hole caused water to leak into our garage. We texted Jim about the leak and he responded back immediately. He was out within a couple of days and made the repair to our roof. Awesome customer service and we can't say enough positive things about A1 roofing!

  Reply from the business

  Thanks Curt! Appreciate the Review!

• 5 out of 5TJ Caroway3 years ago

  Juan treated us great, we had some storm damage occur on our old chimney that shifted it off center. He was able to properly tuck-point and secure the chimney and seal it up properly. No more rain or wind issues and even added a cap to our …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks TJ for the Review and Nice Words!

• 5 out of 5Jeff Rebholz3 years ago

  James Moore’s A1 Roofing team did a great job roofing our home, and did it in 2 days. They promptly showed up each morning at 6:30 AM and worked until 10 PM each night. Highly recommend A1 Roofing.

  Reply from the business

  Thanks for the Review Jeff!!

• 5 out of 5Corbin Jarvis3 years ago

  very competitive pricing- best i found for what i was looking for (dimensional shingles,warranty, good reviews, etc), very fast - James called me the next business day after i left a voice mail telling him id accept the estimate., roof was replaced next day, very flexible- i didnt even need to be there for him to drop by and give me an estimate, he even left shingle samples that made that selection so much easier.. fabulous craftsmanship - we have the best looking roof on the street. cleanup - A1 on the cleanup too. left my yard the way they found it, and they even took time to fish roofing staples out of my pool. everyone should use James and his team at A1.

  Reply from the business

  Thanks Corbin! Great Working with You and I Agree with You it Does Look like Best Roof in the Neighborhood,Thanks Again!

• 5 out of 5Destars roblox3 years ago

  great company and great crew they replaced my whole roof did a wonderful job in a timely manner and good price would recommend this company to anyone

  Reply from the business

  Thanks Destars for the Great Review!

• 5 out of 5B. Gage5 years ago

  I do not typically write reviews unless I am thoroughly, thoroughly satisfied or, conversely, unsatisfied in the service or product. I am writing this particular review because I can’t even remember the last time I was this happy with a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Mr Gage,Thanks for taking to Time to Write us a Review,Greatly Appreciated! James

• 5 out of 5Molly Gordon5 years ago

  Top quality work, top quality materials, significantly less costly than my other two estimates. Excellent job with cleanup also. No debris left behind.Highly recommend this company.

  Reply from the business

  Hi Molly,It was a Pleasure working with You on the Roof. Thanks for taking the Time to write us a Review! James

• 5 out of 5Dominic BalboEdited 6 years ago

  The owner is more than accommodating. He has great knowledge and patients throughout our interactions.

  Reply from the business

  Thanks Dominic for the Nice Words! James