A Custom To, LLC

All 2 of the one and two-star reviews we hold for A Custom To, LLC, most recent first.

• 1 out of 5Sean Beverly6 years ago

  Never responded to my request for a estimate.

• 1 out of 5John7 years ago

  What a frustrating experience. I wanted some repair work done to my chimney cap and the surrounding wood trim and “A Custom To’s” website made it sound like they would be the right company for the problem because of the range of their services which included repairing chimney caps and siding. I made a request for an estimate through their website and explained the problem and said I could supply photos if that would help. They called and we set up a time for the estimate, about 3 weeks out because they were so busy. I left work early to be there, but then no one showed up. They said they had been unable to contact us for a confirmation and so they canceled. My wife and I had both spoken to to office to set up the time and explained that it could be no earlier in the day because I would be at work and I can’t be reached while I’m there. Ok, I said, let’s try again on Monday afternoon . On Monday morning the office called my wife and canceled the estimate appointment. They said they didn’t feel like they could do the job. They said they canceled because they had checked my house out on Google Street View and decided they couldn’t do the work. Wow. Using Street View to do your estimates! The chimney problems I had brought up were all mentioned on their website as things they could do and I had offered to send pictures. My wife questioned why it took 3 weeks for them to figure that out and said she would be writing a bad review. Then Ken, the owner called and said he wanted to make things right, but then he said they couldn’t deal with a chimney cap. But he said he could still come out and take a look. Um, no. If you don’t think you can do the work, there’s no point, and I’m not going to take time off again and be canceled again or told, no, we don’t want the job. Three weeks wasted. So frustrating.

  Reply from the business

  Sorry you weren't happy

• new gutters18
• estimate17
• gutter replacement6
• efficient crew6
• chimney repair4
• flat roof repair3
• fascia repair3
• flashing install2
• garage roof2
• attic insulation2

14 more of the 111 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Heidi Bavlnkaa year ago

  It was a pleasure working with A Custom To, LLC to replace two old skylights & seal another one that was leaking. They did a great job! No more leaks & the work does come with a period of warranty. After hiring larger companies for other …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the great review and we hope to work with you again.

• 5 out of 5Michael Toyeka year ago

  A Custom To, LLC was a pleasure to work with from start to finish. We had them replace our roof shingles, underlayment, skylight windows, and all gutters and downspouts. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the great review and we look forward to working with you again

• 5 out of 5Brett Knappa year ago

  This siding project was the second project (both on this dormer extension) that I have worked with A Custom To on. Both projects were started to address roof leaks and both were completed on time with quality and care at a great price. This …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the awesome review. As always we look forward to working with you again.

• 5 out of 5Sue Bartletta year ago

  I would definitely use this company again. Services delivered as promised. House and garage roof replaced. I’m very happy with both.

  Reply from the business

  Thank you for the great review. We look forward to working with you again

• 5 out of 5Andy Reinharda year ago

  Great to work with, great communication. Very good pricing as well. Completed complete roof removal and replacement. Highly recommend for your next roof project!

  Reply from the business

  Thank you for the review and we look forward to working with you again

• 5 out of 5Tiffany Wonga year ago

  Easy to schedule an estimate. Keith showed up on time and was helpful in answering the questions I had about insulating my home. Thank you.

  Reply from the business

  Thank you for the review and we look forward to working with again.

• 5 out of 5Don S.a year ago

  A Custom To, LLC just replaced our roof and we are so pleased with the outcome. We had a very easy and seamless experience working with the A Custom To team and appreciate their up front communication, timeliness and thoroughness. Highly recommend to others looking for a roofer in our area.

  Reply from the business

  THANK YOU FOR THE GREAT REVIEW AND AS ALWAYS WE LOOK FORWARD TO WORKING TOGETHER AGAIN.

• 5 out of 5Stana year ago

  I had A Custom To replace my roof a couple years ago and was so happy I had them come this Fall to install gutter guards. The crew sent was efficient, polite, and cleaned up afterwards. I could not be happier with their work and the whole team behind them.

  Reply from the business

  Thank you for the review and we look forward to working with you again.

• 5 out of 5sonja / pata year ago

  A Custom To did a wonderful job on our roof. Keith was a pleasure to work with as well as Chad the supervisor. They did extra items for us along with the roof and Chad did a great job doing the carpentry work while the roof was completed. They were easy to work with and very considerate.

  Reply from the business

  Thank you fo the reveiw and we look forward to working with you again.

• 5 out of 5Stacy Ja year ago

  Top notch company! Friendly, professional, and really fairly priced. Will definitely work with again!

  Reply from the business

  Thank you for the great review

• 5 out of 5Rita Petrie2 years ago

  Great crew. Fast, efficient! Excellent work. They went above and beyond.

  Reply from the business

  Thank you for the great review and we look forward to working with you again.

• 5 out of 5Mike Rupp2 years ago

  A Custom To did a great job installing a new roof on a property I managed.

  Reply from the business

  Thank you for the great review and we look forward to working with you again.

• 5 out of 5Tom S2 years ago

  We’re very pleased with our experience with A Custom Too, LLC. Keith came out to provide an estimate the same day I contacted them. Repair date was quickly scheduled, work team was great to work with, keeping me well informed throughout the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the great review, hope we can work together again in the future.

• 5 out of 5David Brandl2 years ago

  Kind people. Fair prices. Timely work. Good craftsmanship. I will use them again.

  Reply from the business

  Thank you for the review and we look forward to working with you again