A&A Roofing Services

All 2 of the one and two-star reviews we hold for A&A Roofing Services, most recent first.

• 1 out of 5Marcus HenryEdited 5 months ago

  Update: only 54 days later we showed them pictures that the parts of the roof they’d fixed were already damaged again. Their response: we don’t warranty any of our repairs. If you want to throw money down the drain, definitely talk to them, they’ll be happy to help take it from you. Tony, who was the salesman, was very good at communicating and came out the next day to inspect our roof and to get us an estimate. He immediately sent photos he took while up there and included those with the estimate that arrived a few days later. The next week they sent out the service team and they got it repaired and sent photos. I reached back out to Tony after the work was done and he said to wait to get the invoice to pay. The invoice never came and a few weeks later Tony reached out to see if we had received one. We never did. He said the office would call me to arrange payment. They called and gave me the total, I asked for them to text me the total and their address so that I could bring in payment (they charge a fee for credit card payment). I still never got an invoice. Once I took the check in they sent me the invoice after that to confirm payment and told me that I didn't pay the right amount, despite paying exactly the amount that they had texted me that I owed! They continued to state that I owed them more than the amount they had texted me that I owed. I paid the amount but they lost a customer. I won't be using them again. If you can't own your mistakes to keep a customer, I'll look elsewhere for work to be done. The amount was small, but the way they handled it was not what I would expect for a company that states that they are "#savedbyrelationships"

  Reply from the business

  Thank you for taking the time to share your experience. We genuinely appreciate the detailed feedback. … More

• 1 out of 5Heather StoneEdited 2 years ago

  This company is far from professional. The response to my review proves my point.

  Reply from the business

  “Heather,” good effort on leaving a fake review. There’s no Heather Stone in our client data base. Funny how out of 106 reviews so far, you’re the only one star. Must hurt seeing someone be successful huh? Jealousy is a disease. Get well soon! - Noe Madrigal / President

• roof replacement39
• respectful crew11
• wind damage repair4
• quick quote4
• shingle replacement3
• siding installation3
• fair and honest standing2
• free inspection2
• detailed quote2
• xmas lights2

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Geneses Escalante Escalantea day ago

  I recommend doing business with Jonathan Munoz! I had a really amazing experience with him. You can tell he’s really dedicated to his work, which I found comforting and inspiring. He does an amazing job helping with customers and is hardworking!

• 5 out of 5Jenny Hughesa week ago

  David was great! He inspected the roof, showed me pictures of the damage and was able to complete the job two days later. He completed the job quickly and I couldn't be happier! I will be using A&A roofing for all my roofing needs. Thank you David!

  Reply from the business

  We are so happy to hear you had a great experience with David! We take great pride in our inspections and are happy we were able to repair your damaged roof. Thanks again for choosing A&A!

• 5 out of 5Chad Whiteheada week ago

  Roy did a great job working with us.

  Reply from the business

  Thank you so much for the kind words. We will be passing them along to Roy!

• 5 out of 5L ski2 weeks ago

  A&A Roofing was great to work with. Roy was professional, knowledgeable and patient! His crew, Rodrigo, and the roofers did a fantastic job! Thank you!

  Reply from the business

  Thank you so much for taking time to leave us a review! We truly appreciate your trust in Roy and the entire A&A team with your roof replacement.

• 5 out of 5Patty Kroy2 weeks ago

  On time. Very helpful. Would definitely use again. Thanks!

  Reply from the business

  Thank you for your great review! We're glad we could provide a timely and helpful repair inspection. It was a pleasure working with you, and we truly appreciate your trust in A&A. We look forward to helping you again whenever you need us. Thanks again!

• 5 out of 5Alex Bennett2 weeks ago

  Needed some repairs done in the process of selling my house and A&A made it happen in a timely manner! The team was professional, easy to work with, and kept everything moving smoothly. David was helpful, personable, and great to work with. Thanks again for making the process easy!

  Reply from the business

  Thank you so much for your kind words! We're so thrilled we could get your roof repaired in time for the sale of your home. We are happy to hear David and the rest of the team made the process smooth and in a timely manner. Thank you for trusting A&A and wish you all the best in your next chapter. Thanks again for choosing A&A!

• 5 out of 5Noé Lopez3 weeks ago

  Solid team!

  Reply from the business

  Thank you!!

• 5 out of 5Jenna Longa month ago

  We are very pleased with the work done by A&A Roofing. Our roof suffered wind damage and Roy had a contractor out the same day to cover the damaged area with a tarp. We chose to have a full roof replacement. The roof install was completed in two days and we are very happy with the results. Roy was always quick to respond, helpful, courteous, and made sure we were happy with the finished product. We highly recommend Roy and the A&A Roofing team!

  Reply from the business

  Jenna, thank you so much for giving Roy and the team a 5 star review! We are pleased to hear the process of your reroof went seamlessly. We will pass your kind words along to the team. We appreciate you choosing A&A

• 5 out of 5wayne martina month ago

  Got my wind damage done and was on time. Work looks good.

  Reply from the business

  Thank you so much for your review! We are happy we were able to fix your wind damage on your roof. Thank you for trusting A&A!

• 5 out of 5mark hopkinsa month ago

  great service very nice

  Reply from the business

  Thank you for the 5 star Review! We appreciate your trust in A&A.

• 5 out of 5Taylor Wisnera month ago

  Roy came out and looked at my roof, went above and beyond helping me with my leak and educating me on what is needed and what should be expected.

  Reply from the business

  Thank you for your review! We’re so glad Roy was able to educate you about your roof leak and help you understand what to expect next. Thank you for trusting A&A! 😊 …

• 5 out of 5Andres Montero2 months ago

  No one wants to have to replace their roof or get multiple companies out for quotes, but that was just the hand we were dealt this year. After countless wind storms and paying people to spot fix missing shingles, we decided it was time. Ill be honest, A&A wasnt even on my radar. I already had 2 pretty good quotes from other roofing companies, but then out of no where I got a message from a roof estimator, Tony. Honestly, the nicest, most personable, down to earth and very honest guy anyone could meet. Although I was hesitant to get another company out for a 3rd estimate, he promised me he wouldn't waste my time and his quote would be a very competitive offer. In the following days, Tony came out and got right to work. He got some scratches and scrapes up on the roof, laughed them off, was super humble and still asked for my business. I compared his company's product CertainTeed Pro to the competition and was pleased to find out they have a comprehensive warranty, workmanship warranty and amazing wind rating, which were all selling factors for our home in West Richland. Tony was able to work with my wife and I to find a budget that worked and we set the appointment. The project went really well. The roofers and project manager that came out were very respectful, communicated throughout the project and made sure to protect our landscaping and the safety of our children. Hands down one of the best construction experiences I've had to go through. I would highly recommend Tony and his team at A&A for your roofing needs!

  Reply from the business

  Andres, thank you for taking the time to share such a detailed review. We know replacing a roof is a major investment, and we're honored that you trusted A&A Roofing with your home. We're especially glad Tony made such a positive impression from the very beginning. His honesty, professionalism, and commitment to helping homeowners find the best solution are exactly what we strive for as a company. Thank you for recognizing the efforts of our production team and project manager as well. Protecting your property, communicating clearly, and delivering a quality installation are all top priorities for us. We truly appreciate your recommendation and are grateful for the opportunity to serve your family. Enjoy the peace of mind that comes with your new CertainTeed roof, and please don't hesitate to reach out if you ever need anything in the future!

• 5 out of 5Leslie Martinez2 months ago

  10/10 customer service from A&A Roofing! I needed a siding repair, and Crystal and Adam were amazing to work with. They were fast, efficient, professional, and made the whole process stress-free. The repair turned out great, and I really …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words and 10/10 review! We’re so glad Crystal and Adam were able to make the process smooth and stress free for you. Communication and quick service are something we truly value, so it means a lot to hear that reflected in your experience. We appreciate your trust in A&A Roofing and are happy we could help with your siding repair!

• 5 out of 5Kara Hickman2 months ago

  Tony and all of A&A roofing were amazing from start to finish. They took the time to break down the quotes and physically show us the materials. The service was fast and they had answers and solutions for all of our questions. I wish they did HVAC because that’s next.

  Reply from the business

  Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and we will be passing them along to Tony!

🏠 Summer Roof Inspection: Protect Your Home Before Problems Start Your roof is your home's first line of defense against the elements. Summer is an excellent time to inspect it for damage before fall rain and winter weather arrive. Here are a few things to look for: ·️ Missing, cracked, or curling shingles ·️ Damaged flashing around chimneys, vents, and skylights ·️ Soft spots or signs of water intrusion ·️ Clogged gutters that can cause water to back up ·️ Tree branches rubbing against the roof Catching small issues early can help prevent leaks, extend the life of your roof, and avoid more expensive repairs down the road. Whether you're preparing to sell your home or simply staying on top of maintenance, a roof inspection is a smart investment in protecting your property. A&A is here to help with repair recommendations and quality repairs if issues are found. Contact us to keep your home in great condition before the next season arrives. Call us at (509) 440-2428 to schedule your complimentary inspection today! Visit our website at http://www.aandaroof.com Jul 30, 2026

• Licensed

  “…Our licensed, insured crew handles everything from…”

• Warranty offered

  “…Plans Available 10-Year Excellence Warranty Always Available Emergency Help What…”

• Free estimates

  “…in Kennewick, WA Book Appointment Free Consultation 509-440-2428 Noe Madrigal Owner of…”

• 24/7 emergency call-out

  “…Yes, we offer 24/7 emergency services for any urgent…”

Their site also states: insured, states a founding year.