3 Kings Roofing LLC

The only one or two-star review we hold for 3 Kings Roofing LLC.

• 1 out of 5Shawna Brown2 years ago

  If I could give zero stars I would. These people came into my community like sales men searching for a victim. Many of my neighbors had to have roofing done due to some bad weather. They asked me once and I said no. Once I saw my neighbors doing theirs then I let them look at mine. The sales guy Josh has a slick tongue and convinced me to move forward (worst decision of my life). Long story short the job had to be re-done. Note they use sub contractors not employees of their company. That being the case, they can make a wrong situation right, but the customer service was poor after signing up. They will harass the hell out of you for payment as if you are writing a check and not the insurance company! They also try and collect alot of extra money on the backend with additional insurance claims which ultimately will increase your home owners insurance in the long run. If you know what’s best for you just stay away. I wish I had went with the company my neighbors used.

  Reply from the business

  Shawna – We’ve searched our records extensively and have no record of you ever being a customer. We also talked with our sales team and asked them about the situation you described, and no one remembers anything like it ever happening. We’re not sure why you felt the need to leave a bad review and a false description of events, and since we don’t know who you are, we can’t reach out to you to try to address the situation. If you have a legitimate complaint, please call us so we can work things out. Our office number is 404-310-3397

• insurance company coordination2

4 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jason11 months ago

  Great company, awesome people.

• 5 out of 5Linda Nolan2 years ago

  3 Kings was one of the best service oriented company I have ever worked with. They were prompt, professional, and very helpful in providing the information for the many questions I had. They worked with my insurance company with the same manner of professionalism, I even got a positive remark from the insurance adjuster. This will be the third roof I have had to replace in as many homes, and this time it was actually a great experience. Thank you 3 Kings for going above and beyond, and making this a experience to share with everyone I know!

  Reply from the business

  Dear Linda, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends & family you might refer, in the future. Warm regards, Melissa , 3 Kings Roofing

• 5 out of 5Joseph Maxwell2 years ago

  What a great team of people. If you want a group that cares about their customers you can't go wrong.

• 5 out of 5Jackie Blackwell2 years ago

  Came on time. Had supervisor on property with contractor the whole day.

  Reply from the business

  Thank you Jackie for taking the time to leave a review, I can’t wait to share your review with our 3 Kings Crew as they will be happy to hear about your enjoyable experience. We set incredibly high standards for our staff, so I’m happy to hear we could meet your expectations! Thank you for your business, Feel free to call the office if we can be of any other assistance 404-310-3397.

• Insured

  “…Our work is insured up to 2 million dollars, providing…”

• Warranty offered

  “…Contact us Satisfaction Guaranteed Worried about investing a fortune in…”

• States years in business

  “…Hail Damage Claim Experts that have over 20+ years of combined experience in sales…”

• Free estimates

  “…Insurance Claim Expertise Request Your Free Inspection Today First Name Last Name Email…”

• Mentions the BBB

  “…Better Business Bureau (BBB) Accredited Insurance Claim…”