Roofing contractor
Zenith Inc
11436 Cronridge Dr Ste e, Owings Mills, MD 21117
Listed under Pikesville, MD
- Google average
- 4.8
- Ratings counted
- 152
- One and two star
- 7 of 152(4.6%)
- Maryland median
- 1.8%
The first three are Google’s own figures for Zenith Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Maryland roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 139 | 91% | |
|---|---|---|---|
| 4 | 6 | 4% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 6 | 4% |
About typical — the typical roofer in Maryland sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Zenith Inc, most recent first.
- 1 out of 5Perry Ra week ago
One of the Zenith Toyota tundras was driving like a maniac and tried ramming me and running me off the road. Very dangerous persons working for company. I have dash cam footage too
- 1 out of 5J U2 years ago
Absolutely horrible company! After the salesman took money from my neighbor in good faith to do his roof, he deposited the money and skipped out! When they finally did his roof the contractors were so sloppy! They not only trampled all over our flowers but my husband cleaned up 11 roofing nails from our driveway!
Reply from the business
We’re truly sorry to hear about the experience described. It falls short of the high standards we set for our service and workmanship. We’re particularly concerned because we can't find any records under your name. Please call our office at 443-440-6540 so we can properly address and rectify these issues. Your feedback is crucial, and we’re committed to making this right.
- 1 out of 5James BradleyEdited 3 years ago
I contacted zenith and Noah and another guy came out to see my house and the damage from a recent hailstorm. They took pictures and contacted my insurance company. This was back in June of 2022. This is 1/23 and they have passed me off to a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We’re really grateful and appreciate you taking the time to share your rating with us.
- 1 out of 5Atsu Enam3 years ago
My name is Emil F, Zenith installed solar panels and a roof on my 1,700sq ft. house in Belair MD for 46k and have refused to provide me with the necessary warranties for the solar system. They abandon you once you sign for completion of work. Unlike all solar system installers, Zenith will not assist you with the necessary paperwork for your state and federal incentives. Please avoid this company at all cost. Thank you
Reply from the business
Hello Atsu, We cannot find you in the system as a current customer. If you are a current customer, please call the office at 443-440-6540 so that we may address your concerns.
- 2 out of 5Chris GoldenEdited 3 years ago
We will not hire Zenith again. We had a tree fall onto our house and it did significant damage. They said they would do the entire scope of work set out in the insurance estimate in a month. It took them five months and they only did 2/3 of the work, refusing to do the rest. When they sent us the final bill, it was for the full scope of work instead of the adjusted amount of work they actually did. The final product is satisfactory, but they made an already stressful situation more stressful in the process. They also did not do a final walk through, which would have been beneficial because there are certain details which needed their attention, but were neglected.
Reply from the business
Hi Chris, we are sorry we did not meet all of your expectations. Dealing with insurance claims can be a long and stressful process. If you would like, we can send someone out to the home to look things over with you. Please call us at 443-440-6540.
- 1 out of 5Kurt Blankenship6 years ago
Someone came to my door offering to help me get a new roof and once everything was approved and I got the check they were dodgy and wouldn’t give me the estimate I needed for my Morgage company to release the money
Reply from the business
Hi Kirt, the estimate they need is provided from the insurance company. We will give you a call today to figure out the reason for this.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding replacement34
- roof replacement27
- insurance claim18
- easy process12
- kind staff9
- solar installation7
- hail damage repair7
- quick installation4
- informative crew3
- professional installers3
Other reviews we hold
14 more of the 142 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Mark Sweeting8 months ago
Zenith did a great job.
- 5 out of 5Michael Torres10 months ago
I had a great experience working with AK Adjusters and Zenith to replace my roof. They worked with the insurance company to manage my claim. The actual roof replacement was quick and easy. Highly recommended!
- 5 out of 5Christopher Messicka year ago
Had my roof replaced in June after a hailstorm damaged it. The entire process ran smoothly and painlessly and they coordinated everything with my insurance company. Had my shingles upgraded to a 35 year architectural shingle. The …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Gwen Lytea year ago
My experience with Zenith has been phenomenal. The roofers were knowledgeable, and experienced. They arrived punctually and begin to work right away. They were diligent and continued to work throughout the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jason Mroza year ago
The folks at Zenith were very professional. We desperately needed a new roof and could not have afforded it. I honestly didn't believe the offer at first of being able to get a new roof for just the cost of the down payment on my insurance …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5iracema nascimentoa year ago
I would highly recommend this company and their staff for services. They were really helpful and patient with me throughout the scheduling process. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5De Mutaa year ago
Excellent Workmanship and Professionalism.I had an outstanding experience with Zenith Inc right from start to finish ,the team was professional,prompt and highly skilled.They took the time to explain every step of the process when they were replacing my roof.This made me feel confident about their work.The crew arrived and finished the work efficiently in one day.They ensured that my roof was installed perfectly.The new roof looks fantastic and I've already noticed a difference in insulation and comfort.I highly recommend Zenith Inc for anyone needing quality roofing work because they went above and beyond my expectations
- 5 out of 5Tim Mahaneya year ago
Best in class customer service! Zenith approached us and asked to inspect our house and identified hail damage. Zenith ensured us they are very equipped to deal with insurance companies and our rep, Adam O., didn't disappoint. The whole process of replacing our siding took about a year mainly because State Farm presented many hoops to jump through and closed our claim in error! Adam was very knowledgeable helped every step of the way. He even made frequent house visits throughout the year to help my 70+ year old father with the email/telephone process since he is not very computer savvy. When the time came for the work to be done, the contractors they used were very polite and listened to all special requests we made. It's clear they took pride in their work! It took a full week for a team of 3-4 to complete the siding job. There was also a separate roofing job that was completed in a day. Thanks Adam for all your help!
- 4 out of 5David Tambourinea year ago
New roof - insurance claim case - caused by hail damage. Zenith crew was very professional in their communication for the scope of the project. They worked quickly to get the job done with minimal impact to our families normal operation.
- 5 out of 5Amanda Mitchella year ago
We started the long journey of getting our older roof replaced after some storm damage. I was very skeptical that the insurance would agree to cover the roof give. The assumed age of the existing roof. Debbie assured me that they were very accustomed to handling this sort of thing. Well, it took a good long while but Zenith expertly navigated the many hoops that our insurance company made them go through. Now we have a beautiful new roof and we sleep much better at night!
- 5 out of 5Aamir Nooruddina year ago
The epitome of professionalism and patience. Working with AK Adjusters and Zenith was a truly inspiring experience. Having them on our side as adjusters was huge, in working patiently with the insurance company, going through all the steps that most homeowners don't know are available to them when going back and forth with the home insurance company, and in the end, after understanding this was a process, they were able to get us a brand new roof that was needed. The actual work done by the Zenith team was phenomenal. Working with John Meredith and Taylor Horton made us feel like we had the right team in our corner, and the end results speak for themselves. A new roof that matches well with our old farm house, excellent support and service throughout, and in the end, gained piece of mind. Thank you Zenith!
- 5 out of 5Tanya Keenea year ago
I want to extend my sincere gratitude to Zenith and the entire team—especially Ryan, John, and Taylor—for the exceptional customer service and professionalism throughout my recent roofing and siding project. After a severe ice storm damaged my home, I was in urgent need of a new roof and siding. From the initial consultation to the final installation, the Zenith team’s communication was impeccable. They clearly explained each step of the process, alleviating much of the stress that often comes with dealing with insurance companies. John was particularly proactive in advocating on my behalf, which I greatly appreciated. The completed project looks fantastic. The installers were highly professional, neat, and detail-oriented, ensuring every aspect was handled with care. I would absolutely recommend and confidently choose Zenith again for any roofing or siding needs. Respectfully, A Happy Customer, Tanya
- 5 out of 5Janea year ago
Had a pretty good experience with everyone working for Zenith, Inc. The public adjustor John, as well as Taylor were also very knowledgeable and helpful. Both projects (roof and siding) were completed in a very timely manner. I would use this company again.
- 5 out of 5Stacy Greena year ago
Zenith Inc. They were awesome. They did a great job replacing our roof and when the job was done, they cleaned everything up in and around the house. They were fast but did an amazing job. We would highly recommend Zenith to everyone. Thank Zenith team.
What Zenith Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Explore All Commercial Roofing Services Licensed & Insured Commercial Roofing…”
Insured
“…Roofing Services Licensed & Insured Commercial Roofing Specialists…”
Bonded
“…roofing contractor Licensed, bonded & fully insured Certified TPO…”
Warranty offered
“…Support Premium Roofing Systems Strong Warranty Options Free Roof Inspections…”
Free estimates
“…Quote Service Areas Contact Get a Free Estimate Roofing & Exterior Solutions…”
24/7 emergency call-out
“…3000+ Total Projects 7 States Served 24/7 Emergency Response Explore All…”
Mentions the BBB
“…A+ BBB Rated A strong Better Business Bureau rating that reflects our commitment…”
Other roofers in Pikesville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Roof Right Inc.professional crew, thorough inspection, courteous staff4.8677 ratings4.1% one and two star(410) 374-5923 | 4.8 | 677 | 4.1%28 of 677 | (410) 374-5923 |
| AMERIROOFS Roofing Siding Guttershonesty, polite staff, scam4.649 ratings10.2% one and two star(410) 358-7663 | 4.6 | 49 | 10.2%5 of 49 | (410) 358-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 152 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 152, of which 142 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.