Wheaton Roofing

All 3 of the one and two-star reviews we hold for Wheaton Roofing, most recent first.

• 2 out of 5Kurt Lebo4 years ago

  Had a chimney removed and the roof replaced. The roof leaked after 15 months and I was not receiving calls back after leaving messages. I contacted my original roof installer and they fixed the issue and made me aware of the correct way to repair.

  Reply from the business

  Kurt Lebo, Thank you for bringing this to our attention. I sincerely apologize for and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case. If you would consider us again we would like to find out how I can earn back your business. Regards, Wheaton Roofing Inc.

• 1 out of 5Patty S7 years ago

  Spoke to owner in Florida, who then had his guy Andy call. Andy then called and got some details and said he would call me back after the weekend. Its been a whole week he never called back. I just dont trust contractors that dont stick to their word on even simple things...

• 1 out of 5Colin M. Hammer7 years ago

  Called and left a VM requesting help with some roofing repairs. "Dave" called me and said he's the person who does the repairs. Scheduled an appt. with me for last Saturday at 8am. He never showed up and never called me to reschedule. Called the main # and left them another message. No response. "Dave" called me this morning. Said his "defibrillator went off" on his way from the supply store so his car was towed? No explanation of why he didn't call me before now. Frankly he sounds like he shouldn't be up on roofs to begin with. Let him know I had called the main # twice and no one called me back. Said "Jerry" (owner?) is in Florida so can't call customers back! Jerry, sounds like you need to get a better handle on what your workers are doing/not doing and provide some customer service/follow-up. Under the circumstances I'll keep looking for another company to repair my roof.

• roof replacement7
• repair4
• messages3
• wind damage repair2

10 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Michael Ryana year ago

  Highly recommended. They have replaced the roof on my home twice, and repaired or replaced several commercial roofs for me. I enthusiastically refer them to my clients.

• 5 out of 5Larry Oberling2 years ago

  I've had Wheaton roofing replace three roofs for me at a few local houses I own. They did fine work at reasonable prices. I had issues with an attic fan they installed, and they came back a number of times to fix it - and ultimately replaced it for free. They stand behind their work.

• 5 out of 5Ken Veriga5 years ago

  FThey came out and did a great job! I would recommend them for sure.

  Reply from the business

  Hi Ken Veriga, Thank you for the review. We appreciate when our customers take time to leave a note about us! We hope to see you again. Thanks! Wheaton Roofing Inc.

• 5 out of 5Jenna Miller5 years ago

  We had them repair the roof from wind damage. Ben and his team were very respectful and professional. I would definitely recommend this company to family and friends.

  Reply from the business

  Hi Jenna Krakowski, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

• 5 out of 5Brian Root5 years ago

  I own a contracting company that operates in Dupage / Kane County. We have used Wheaton Roofing dozens of times. From gutters to siding , roof repair to complete tear off / installation - we have always had a great experience with them. They have been around since 1959, so they have decades upon decades of experience. Their professionalism is unparalleled. I will never use another roofing company besides them ! Wish I could leave 10 stars - because they certainly have earned it! I even had them install a new roof on my grandmothers and my cousins house ! 10 STARS !

  Reply from the business

  Dear Brian Root, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Wheaton Roofing Inc.

• 4 out of 5Terry Carter6 years ago

  We had their company come out and do our roof . They did an excellent job and very professional and polite. Our roof looks excellent.

  Reply from the business

  Hi Terry Carter! We're thrilled that you enjoyed your experience with us! We hope to earn that last star during your next visit! Thank you for the review! Wheaton Roofing Inc.

• 5 out of 5Richard Carley7 years ago

  Andy came out to Check our roof the next day after we called. We were concerned about hale damage as another roofing company "storm Chaser" told us and everyone on our block that they could just get the insurance to pay. He took a look …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your feedback! We are here to deliver no matter how large or small the job.

• 5 out of 5Jason Malkowski7 years ago

  Andy and Rick came out to look at my roof, Same day. Andy got on the roof and checked it out as Rick sent a crazy little drone up to take pictures. They sent the pics with an estimate promptly and getting my roof done this week. It's …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Debbie Wojcik7 years ago

  We just had our whole roof replaced due to hail damage back in May and we could not be happier with the results. Phone and text messages were returned promptly by Andy and apologies made when they had to reschedule. But after a few delays because of scheduling, it’s finished and the crews attention to detail was over the top. They clad a soffit with aluminum and placed a drip cap at every edge which we weren’t expecting. These guys were amazing. They really know their stuff. They have a great work ethic and cleaned up our entire yard when they were done. I would highly recommend them to anyone looking for a local company to do their roof.

  Reply from the business

  Thank you so much for the kind words! What a pleasure it was to work for you..

• 5 out of 5Tamara Salvadori8 years ago

  They came out and performed a wonderful job on my home and were very professional. The process was smooth and when finished it was very clean! I would recommend them to anyone!