Western Roofing

All 4 of the one and two-star reviews we hold for Western Roofing, most recent first.

• 1 out of 5T S7 months ago

  Just solicitors

• 1 out of 5Nathan Snow2 years ago

  We had our roof installed by Western Roofing about 17 years ago. Today, the shingles are falling apart and need to be replaced. Nothing covered under warranty! $14K cost to replace, which means I was paying $800 per month each of those 17 years to be able to cover this expense. No one told me that!

• 1 out of 5Bailey Schiller6 years ago

  I have heard good things about this company, but was very disappointed. My company was looking for a roofing company to give us an estimate. I was told someone would call back with a time to schedule. So after waiting three days, I had to call them back as I had not heard anything. They said they could come out "next Wednesday" which was eight days after I had initially called. If I hadn't called them who knows when I would have heard when they could come out. I assumed with such a well known company, they would have a system down. So, with having such delays and miscommunication during the estimate process, I believe the installation will be just as bad and I would rather not take my chances.

  Reply from the business

  Bailey, we are so disappointed that you were not given the service that all customers deserve. We always strive for clear communication and exceptional customer service. In this instance, it was a miscommunication between our commercial and … More

• 1 out of 5Travis Mortimer7 years ago

  I've never been more disheartened, dissapointed, and disgusted in my life than when dealing with Western Roofing. They are big talk and smooth promises and in the end they don't care the tiniest about you or about getting the job done right. 8 families (condo owners) had water damage afflict them during the roof replacement. Several of those required extensive or complete interior renovations. The replacement rendered the existing drain system useless and caused water to pour off the buildings every which way resulting in sheets of ice everywhere, gates frozen shut, mailboxes sopping wet, garages flooding, and way way more water damage/issues than ever existed before the roof replacement. They have now indicated they are unwilling to resolve these problems. We have many elderly or retired couples living here and their standard of living has gone down drmatically. IT WAS NOT WORTH IT. Brian Clark and Ken Kerley were the main people in charge of the job.

• roof replacement16
• quick response8
• shingle quality4
• polite crew4
• no upselling3
• residential roofing3
• smooth process3
• quick issue resolution2
• honest staff2
• prompt staff2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Rebecca Gottberg3 months ago

  Wow! Cannot say enough good things about this company. Rescued me in the middle of a major water emergency in a prompt, professional and friendly way. And followed up quickly with a repair. Luke in the office and Steele in the field, thank you both. You made a very stressful time much more manageable.

• 5 out of 5Shirley Wrightsman4 months ago

  Mike is such a good person! He is professional while being personal. He did a fantastic job on our patio cover. I liked him as soon as I met him and you will too!! Thank you Mike.

• 5 out of 5Jocelyn Allen8 months ago

  This is the first time I have ever written more than one review for the same company. We have been having problems with some pesky pigeons creating issues on our roof and Kendrick came out quickly to assess the situation and has begun …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Captin Kirk10 months ago

  Western made me some custom trim pieces to trim out my door. They were primed I just had to paint them. They have great customer service.

• 5 out of 5Cameron Dunne11 months ago

  I called Western Roofing as well as 3 other roofing companies. They quoted me almost half the price that other companies quoted. Now that they finished the work I needed you can’t even see where the patch begins and ends. I was also pleased to see that the 2 guys that did the work were without a doubt born and raised in the USA, so the company isn’t undercutting other companies with cheap foreign labor.

• 5 out of 5Leslie Scuddera year ago

  From start to finish Western Roofing has taken care of my questions and has given me a top notch end product. I will recommend them for any roofing project, as I won’t go anywhere else!

• 5 out of 5Connie Hathawaya year ago

  Western roofing did an excellent job! showed up On time and finished on schedule. Courteous and professional, I would reccomend them to anyone!

• 5 out of 5Mary Arnolda year ago

  Western Roofing did a great job fixing our roof repair and being really quick to get it fixed during the small window of dry weather that we had. Brock was so responsive and the others working with him were very prompt as well. Thank you!!

• 5 out of 5Cecilia De Paolia year ago

  This guys are amazing, they go above and beyond! We can’t be more happy with this company!

• 5 out of 5Levi Griffitha year ago

  Quick response and turnaround, roof completed with a week of the estimate given. No upsales were tried and crews worked hard.

• 5 out of 5Brittany Basnighta year ago

  Brock and Kendrick were so quick to address our repairs! We needed them done to close on our home and they came right away and got the job quickly, efficiently and they didn't take advantage of knowing we HAD to get it done and overcharge us.

• 5 out of 5audrey leea year ago

  Had a roof vent blow off our house came out within an hour and reinstalled and tack others down inspected the rest of roof great service and on charge. Good to know people are still honest. Thank you for your help and time. Audrey.

• 5 out of 5Joshua Martineza year ago

  Awesome company and great service from Brock who was honest and professional. They provided exceptionally quick service which was much appreciated. Thanks Brock!

• 5 out of 5lynn seibold2 years ago

  Christopher came out and performed a roof inspection, and was very detailed and upfront about our options. I appreciate his honest advice and didn’t try to upsell. Highly recommend western roofing

• Licensed

  “…We have licensed roofers in nearly a dozen states and…”

• Warranty offered

  “…we provide a two-year workmanship warranty on every Western Roofing project to…”

• States a founding year

  “…LEADING THE TREASURE VALLEY IN ROOFING SINCE 1972 OUR SERVICES BID REQUEST WESTERN…”

• Free estimates

  “…page or get started today with a free estimate from one of our knowledgeable and…”

• Family owned

  “…Western Roofing is proudly family-owned and locally operated, built on…”