We Got A Guy

All 6 of the one and two-star reviews we hold for We Got A Guy, most recent first.

• 1 out of 5Phil Witherell3 years ago

  Very unprofessional in terms of responsiveness and quoting. Gentleman who showed up for the estimate was very nice however I was very straight forward in my budget and what would be attained within that budget. Quote ended up being thousands more than what was discussed in person. After attempting to negotiate after they were extremely unresponsive and left me out to dry with the project. Would not recommend wasting your time. Another company came in and did a great job and stayed well within my budget.

  Reply from the business

  Our sincerest apologies that you feel this way. You called our office on Jan. 24th and you were scheduled an appointment on the 25th. The next day on the 26th you received the estimate. Which was explained to you that we are a larger … More

• 1 out of 5Priya rampersaudEdited 3 years ago

  Hello everyone so reason why I give this company a 1 star review is because of my experience, so I called This Company for a quote for a house I bought and found lots of damages so I was trying to get a quote of the damages when the guy …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for leaving us a review although we're sorry you didn't have a great experience. Our team appreciates any feedback that helps us improve our customer experience.

• 1 out of 5Ron BouchardEdited 5 years ago

  2/16/21-So not even 3 years after installation of gutters, my front gutters came completely down! Needless to say I have to spend money to have all of my gutters replaced. Not happy about this! How thoughtful of you to not charge me for repairing gutters that came down because of a minor “storm” one year after installation. Had I known that I could have been charged for repairs in the first place I might have shopped around a little for a better warranty. Additionally, my leaf guards were put in incorrectly and it caused a leak inside my house, after only a few months after the initial installation which I did notify your representative, but I’m guessing you, the owner, were probably never even told about that issue. 2/11/20: Workers showed up and put on new gutter that partially came down. Update: On December 9th, my gutters that were installed partially came down. I immediately contacted their representative and was told that someone would be out to take a look at it, no one came out. I followed up a few weeks later and was told it needed to be scheduled and would get back to me. I never heard from anyone. After the holidays I attempted to see where I was at on the schedule, but was told that they were busy with other projects and would get me on the schedule soon. It has now been almost 2 months and still no contact from the company Villwell builders did a great job with our house. We had a new front door, storm door, windows, small roof and gutters done. Very professional from beginning to end. We look forward to working with them in the future on any other projects we need done.

  Reply from the business

  Hey ron sorry to hear that wish you would have called me. We sent our crew out to install a gutter for you that was damaged by a storm or weather. We installed the original gutter in 2018 as a courtesy we replaced it for you at no charge … More

• 1 out of 5Chuck Mcgee6 years ago

  Piss poor contractor I should of just did the work myself, I’m still fixing there mistakes. Not only are they hacks. They wouldn’t give me a date when they where going to start the work!! It took them 3 weeks to lock in a date..but they cashed my deposit check the next day!! They should stick to foreclosure clean outs. Absolute joke!!! I should of did my homework before I hired them!!

  Reply from the business

  Chuck I am one of the owners of this business and was just made aware of your issues. We would love the opportunity to help you resolve any issues you may have as we strive to make our customers happy as you can see from the other reviews. Please give us a call and ask for one of the owners 203-879-2118.

• 1 out of 5Jeffrey Lynch6 years ago

  Mostly dishonest shabby work

  Reply from the business

  I’m sorry who is this I looked in our database and did not recognize your name. Is there something we can help you with

• 1 out of 5BlueEdited 8 years ago

  What good is good work if the employees have sticky fingers. Hmm that response sounds familiar and is totally untrue. If it were accurate my reviews would've been different.

  Reply from the business

  Sorry not sure who this is. Sorry you feel that way about our company if there is anything we can do please give us a call and let us know. As an owner I like to handle each complaint please make us aware. Thanks villwell builders.

• siding10
• kitchen remodel6
• window installation5
• bath remodels4
• mold removal2
• door replacement2
• porch coverings2
• fast job completion2
• professional crews2
• quote process2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Robert Merantea month ago

  Hands down the easiest contractors to work with. I had the best experience. Reliable, on time, and quality work. I love my custom wardrobes/closets

  Reply from the business

  Thank you for the review was a pleasure working with you

• 5 out of 5Jacky Sylvestera month ago

  On time, cleaned up after their work, very accommodating and patience with family situation regarding costs. I like the fact Mark showed up often to check the work being done. The work is lovely, my porch and deck are well made

• 5 out of 5Nehru Lee2 months ago

  Professional general contractor with great workmanship and reliable service. The project stayed on track, communication was clear, and the final outcome looked excellent.

• 5 out of 5Pam Masanotti3 months ago

  Mark was very professional and prompt with sending his plumber Teddy who was not only knowledgeable but polite and left the kitchen and bathroom in perfect condition.. than you!

• 5 out of 5Myles Ross6 months ago

  Professional, fast, and great quality work. Thanks to Jeff and his team!

• 5 out of 5Carl Pfister7 months ago

  Mark is a great person to work with and got the job done.

• 5 out of 5Jennifer Pelletier7 months ago

  What great service! I called regarding a presumed leaking toilet during a holiday week. The woman who answered the phone was lovely and connected me to a rep while I was on the phone. I had an inspection the same day and the repair to the resolve the toilet leak was done first thing on Christmas Eve morning.

• 5 out of 5ryan casey7 months ago

  Took care of our roof. Used quality products and finished the job in one day. Documented the project with pictures to share with insurance company. Mark was great to work with and is a very good representative. Easy to communicate with.

• 5 out of 5Jeffrey Sachar9 months ago

  We hired them to do a bathroom remodel at my place of business based on a recommendation from a designer we've used for other projects. From start to finish, the project went very smoothly and finished very close to the expected finish date. Workers were courteous, respectful, and most importantly, quiet as they were working during business hours. The finished product was superb and our staff is thrilled with the end results. Would definitely recommend and hire again.

• 5 out of 5Paula Riccia year ago

  The services I received were due to damage from a hail storm last August. The insurance company only wanted to patch the roof which was only 4 years old. Jeff Rustico was exceptional and went above and beyond to help me. He dealt with the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5John Andrewsa year ago

  We had a tree fall and hit our roof,Mark and his team didour job with the greatest workmanship,scheduling,and customer understanding..we are very happy and would recommend them to anyone asking "we got a guy"Are the guys for your project...

• 5 out of 5MARTIN DEFLORIOa year ago

  excellent responsiveness and skill

• 5 out of 5Pat Bootha year ago

  Jeff and his team are the greatest! They handled the roof and skylight replacement quickly, beautifully and thoroughly. All the old shingles were removed promptly. Yay!

• 5 out of 5Lenny Ca year ago

  From the first phone call to the last, everything went perfectly smooth. Jeff answered all questions. Thank you

• States years in business

  “…About Us Over 15 Years of Experience GAF Certified…”

• States a founding year

  “…roofing and construction services since 2008 , backed by 15+ years of industry…”

• Free estimates

  “…Waterbury, CT 06705 203-879-2118 Get a Free Quote Get a Free Quote Home About Us Blog…”

• Financing available

  “…Serve Contact Us Get a Free Quote 100% Financing Available 2714 E Main St, Waterbury, CT 06705…”