Roofing contractor
Royal Roofing
104 Waterbury Rd, Prospect, CT 06712
Listed under Waterbury, CT
- Google average
- 4.9
- Ratings counted
- 73
- One and two star
- 1 of 73(1.4%)
- Connecticut median
- 1.1%
The first three are Google’s own figures for Royal Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Connecticut roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 72 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Connecticut sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Royal Roofing.
- 1 out of 5Suman Ball4 days ago
Can't say enough bad things about this business. Elvis and his apprentice were knocking door to door and offered to get insurance to pay for a new roof since my roof looked old to them. At the time, I didn't realize that this is a scam tactic that may be tantamount to insurance fraud. My insurance company ultimately denied the claim. What I wasn't told by Royal is that most insurance companies will drop your homeowner's insurance if you've had more than 1 claim in the last 7 years, regardless of whether they paid out. Unfortunately for me, my mom started a fire in our kitchen the very next year causing us to be dropped. What's worse is that my kitchen is under renovation, so I've now had to pay for a high risk insurance policy to cover this gap, so instead of the ~$500/year that I was spending, it's now ~$3000 for 6 months of coverage. So ultimately, not only did I not get paid to replace my roof, I'm out an additional $2500 due to their negligence and deceptive business practices.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- clean up9
- new roof5
- easy process5
- insurance process4
- informative staff3
- quick work3
- new siding2
- scrap cleanup2
- free inspection2
- storm damage2
- project management2
Other reviews we hold
14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Helena Andrade5 days ago
I had a great experience with Royal Roofing from start to finish. The team was professional, responsive, and efficient throughout the entire process. They clearly explained the work that needed to be done, arrived as scheduled, and …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jessica Parrocka week ago
Done quickly and efficiently!
- 5 out of 5Adam DeJulius2 weeks ago
Terrific experience, the job was done well. Had one small issue and they very quickly rectified it beyond my expectations. Elvis and the entire staff were professional and upheld their commitments.
- 5 out of 5Michael Villanueva2 weeks ago
Very respectful people, walked me through the whole process and made everything very clear. Would choose again
- 5 out of 5Edwin Chimbo2 weeks ago
Excellent service for replacing my roof, I highly recommend them. Very nice job, very easy.
- 5 out of 5Luke R?,3 weeks ago
Very communicative
- 5 out of 5WeezieEdited 4 weeks ago
This past February 17th we had a combo storm, ice and snow and strong winds. Justin from Royal Roofing stopped by to look at my roof at no charge. He was so amazing, professional and understanding, explaining everything that should be done because he said he felt the roof needed to be replaced because there was ice and strong wind damage. Of course I didn't want to deal with my insurance, but he told me he would take care of all of it. He got the adjuster out for me within days and pictures were taken. Not long after I was approved by my insurance I didn't even have to call, and Justin scheduled my new roof within a week or so. He made the date and I will tell you that new roof was done within no time and the workers were wonderful. It looks so good now and Justin was in touch with me the whole time if anything at all changed. I would recommend this company to anyone. A+. Update June 2026 I need to also say the team of people that work for this company is beyond wonderful. Alexandra and Wilmarie helped me so much. Team roofers treat you like family. I would definitely go to them for all you needs
Reply from the business
Weezie! We are glad we have been able to take good care of you and your home, thank you for entrusting us with your roof replacement!!
- 5 out of 5Debra Fittinga month ago
Had a great experience. Very kind, clean and efficient. Would highly recommend them.
- 5 out of 5Andy Jetta month ago
Roof is great. Elvis was great to work with.
- 5 out of 5Doug Clelforda month ago
Very good job
- 5 out of 5Mary Jean Wooleya month ago
We recently had our roof replaced by Royal Roofing Company, and the entire experience was outstanding from start to finish. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kathleen Braatza month ago
What a wonderful experience!! Such courteous, Efficient service, and I’m Not the easiest person to please!!! Thank you!!
Reply from the business
You were awesome Kathleen! Thank you for entrusting us with your home 🤗 …
- 5 out of 5Erica Spikaa month ago
They did an absolutely phenomenal job. They walked me through the process of replacing my roof step by step and answered all of my questions. The replacement was due to storm and wind damage. They replaced my roof quickly, spoke with me …
Google cut this review short. The full text is on their Google profile.
Reply from the business
It was a pleasure serving you Erica! Glad we are able to keep you and your home safe! 🏡 …
- 5 out of 5D Rosea month ago
Had a great experience from start to finish. Starting with Elvis who explained the entire experience from beginning to end. Site Coordinator John was excellent as was Site Rep Edward who both kept in constant communication with expectations and time frames. Great experience all around! Highly recommend!
What Royal Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…of roofing professionals is fully licensed, insured, and certified, and we stand…”
Insured
“…professionals is fully licensed, insured, and certified, and we stand behind…”
Free estimates
“…Free Estimate Financing How can we help? Step 1 of…”
24/7 emergency call-out
“…, CT | Royal Roofing Hours: We are open 24/7 104 Waterbury Road, Prospect, CT…”
Their site also states: warranty offered.
Other roofers in Waterbury
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Modern Way Roofing & Sidingsmooth process, insurance claim assistance, quick completion4.9273 ratings0.4% one and two star(203) 528-6508 | 4.9 | 273 | 0.4%1 of 273 | (203) 528-6508 |
| Manny Roofingsiding, professional crew, gutter replacement4.8142 ratings4.2% one and two star(475) 203-1939 | 4.8 | 142 | 4.2%6 of 142 | (475) 203-1939 |
| We Got A Guysiding, kitchen remodel, window installation4.7129 ratings7.0% one and two star(203) 879-2118 | 4.7 | 129 | 7.0%9 of 129 | (203) 879-2118 |
| Mega Construction of CT LLCprofessional crew, roof replacement, siding installation5.065 ratings0% one and two star(203) 510-4085 | 5.0 | 65 | 0%0 of 65 | (203) 510-4085 |
| ECUA GIOVANNY CONSTRUCTION LLCrespectful crew, basement finishing, timeliness4.958 ratings1.7% one and two star(475) 313-6940 | 4.9 | 58 | 1.7%1 of 58 | (475) 313-6940 |
| CHE ROOFINGroof replacement, cleanliness, polite crew5.047 ratings0% one and two star(203) 802-0469 | 5.0 | 47 | 0%0 of 47 | (203) 802-0469 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 73 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 23 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.