Unibec Champel Inc

The only one or two-star review we hold for Unibec Champel Inc.

• 1 out of 5Pier-Olivier Laroche6 years ago

  Hello, I strongly advise against using their services. This company is neither serious nor professional. I awarded them a contract for gutter installation on a new house on May 5th. Despite specifying the house's height, the terrain conditions, and that lifting equipment might be necessary, I received an email a month later informing me that they would not be doing the work because they lacked the skills and equipment. This has caused significant delays to the construction. This company is unreliable, and that is why I do not recommend them.

  Reply from the business

  Hello Pier-Olivier. The condition of your land was truly exceptional, so we simply couldn't access it. Yes, we were initially convinced it was possible, as we'd never encountered this situation before! We're sorry about that; your assessment is harsh, as we obviously would have liked to carry out the work at your property. Have a good day.

• courtesy4
• efficiency3
• attentive3
• patio2
• easy installation2
• amazing team2
• speed2
• gutters2
• advice2
• problematic2

14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5jimmy poirier3 days ago

  Quick response

  Reply from the business

  Thank you so much, Jimmy, for your excellent rating and for highlighting our responsiveness. We're delighted that our quick reply met your expectations. We look forward to serving you again soon.

• 5 out of 5Sebastien Bergeron2 weeks ago

  Excellent service!!

  Reply from the business

  Thank you so much, Sebastien! We're delighted you enjoyed our service. Your feedback is much appreciated and motivates the whole team. We look forward to welcoming you back again soon.

• 5 out of 5Anny Constanta month ago

  The service was very fast and everything was as expected. I recommend you go see them if you have any needs.

  Reply from the business

  Thank you so much, Anny, for your kind recommendation and the 5-star rating. We are delighted to hear that the service was prompt and met your expectations. We appreciate your trust and are always ready to assist you with your future needs. We look forward to seeing you again soon.

• 5 out of 5bruno raiche2 months ago

  The person who helped me, Joanie, was very helpful and very polite on the phone. I recommend her.

  Reply from the business

  Thank you so much for your recommendation and for taking the time to share your experience. We're delighted that Joanie was able to help you and that she was polite on the phone. Please don't hesitate to contact us again if we can assist you in any further ways.

• 5 out of 5ANNIE GIRARD2 months ago

  It's always a pleasure doing business with Joanie. I would give her more than 5 stars...

  Reply from the business

  Thank you so much, Annie, for your kind words. Joanie is delighted to hear you are so satisfied and sincerely thanks you for your trust. We are honored by your loyalty and look forward to serving you again.

• 5 out of 5Jean-Philippe Cyr2 months ago

  Excellent service with no delays.

  Reply from the business

  Thank you so much, Jean-Philippe! We're delighted that you were pleased with our prompt service. We look forward to serving you again.

• 5 out of 5cloutt2 months ago

  Good and courteous service. They respected the quoted price. The installation team was efficient and friendly.

  Reply from the business

  Thank you so much for your positive feedback. We are delighted that our courteous service, adherence to the quote, and the efficiency of our installation team met your expectations. Your satisfaction is our greatest reward. Please feel free to contact us for your future projects or questions.

• 5 out of 5Jonathan Guillemette3 months ago

  I've had the opportunity to do business with Unibec Champel a few times, and the service I received from Joanie has always been impeccable. Her communication skills, whether by email or phone, are remarkable: she is always polite, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Jonathan, for your kind words and for your continued loyalty to Unibec Champel. We are delighted that Joanie provided you with impeccable service and that you enjoyed the in-store experience. We will pass on your compliments to Joanie; she will be very touched. We look forward to seeing you again soon.

• 5 out of 5Daisy Massé3 months ago

  When my boyfriend calls to have his paperwork folded, he's always well served by a woman named Joanie. The billing is always accurate and very clear. Excellent service at this place! 😀 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your wonderful feedback and for your trust, Daisy. We are delighted that Joanie and the team continue to provide you with excellent folding service and that the billing is clear and accurate. Your encouragement means a lot to us and motivates us to maintain this level of quality. We look forward to serving you again.

• 5 out of 5yann bouchard3 months ago

  Super bon service !

  Reply from the business

  Thank you so much for your positive feedback! We're delighted you enjoyed our service. We look forward to welcoming you back again soon. Please feel free to recommend us to your friends and family.

• 5 out of 5Livya Houle3 months ago

  Excellent service during the processing of my invoices.

  Reply from the business

  Thank you so much for your excellent feedback. We're delighted that your invoices were processed smoothly and that you were satisfied with our service. Please don't hesitate to contact us again if you need any assistance in the future.

• 5 out of 5Serge Jacques4 months ago

  I want to highlight a truly outstanding customer service experience. From the very first contact, I was greeted with courtesy, respect, and professionalism. Their attentive listening and genuine desire to help made all the difference. It's always a pleasure to feel valued and well supported. This kind of service deserves to be recognized and appreciated. Thank you for your excellent work!

  Reply from the business

  Thank you so much for your kind feedback and for taking the time to share your experience. We are delighted that our welcome, attentiveness, and support made a difference for you. Your appreciation encourages us to maintain this level of service every day. We look forward to serving you again.

• 5 out of 5Dave Goulet4 months ago

  Thank you Johanne for your wonderful service, you're the best!!!

  Reply from the business

  Thank you so much Dave for your wonderful comment! We are delighted that Johanie provided you with exceptional service and we will pass on your kind compliments to her.

• 5 out of 5Priscille Dupuis4 months ago

  Thank you Joanie Lacombe for your excellent service; it's always a pleasure working with you. Always on top of things and with great follow-up!

  Reply from the business

  Thank you so much, Priscille, for this wonderful feedback and for your trust. Joanie Lacombe is delighted that her service and follow-up meet your expectations. We greatly appreciate your loyalty and the pleasure of working together. We look forward to continuing this excellent collaboration.