Roofing contractor
Ultimate Home Services
Listed under Thornhill, ON
- Google average
- 5.0
- Ratings counted
- 41
- One and two star
- 0 of 41(0%)
- Ontario median
- 2.9%
The first three are Google’s own figures for Ultimate Home Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 41 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Ultimate Home Services. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement9
- pricing6
- shingle repair5
- leak repair5
- professional work5
- attic insulation3
- ventilation3
- timeline2
- polite crew2
- warranty2
- advice and knowledge2
Other reviews we hold
14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Steve Wagman2 weeks ago
Jason was fantastic to work with from start to finish. He was incredibly responsive, provided a detailed and accurate quote, and communicated clearly throughout the entire process. He arrived right on time, completed the work thoroughly, and paid great attention to detail. He also took the time to suggest some improvements for our attic ventilation, and we've already noticed a positive difference. I highly recommend Jason to anyone looking for honest, reliable, and high-quality service.
- 5 out of 5Jack Goldstein2 months ago
UHS replaced my shingle roof and patched a flat garage roof 6 years ago in 2019. Here's an updated review I wrote back then for Homestars. The TLDR version: the price & quality were good and Jason stood behind the work, fixing two problems at no charge. I considered only two companies for the job: UHS and one other highly-rated one from Homestars. In the end, I went with UHS because my friends, whom I trust, used them and because UHS was willing to give me a guarantee for the flat roof while the other company would not. They showed up when they said they would and were super-fast, finishing by around 4:00 pm on the same day. Six years later, both appear to be in good shape and I've had only two problems, described below. The garage job was to repair a shoddily done flat roof (by a company now out of business) that has been leaking in one spot for several years. Jason gave me several options and in the end, I opted for the cheapest which was to repair that one spot for just over $1000 and get a 5-year guarantee on no leaks there. The first guy who did the job seemed to know what he was doing but it still leaked when it next rained. Of course, I let Jason know and he promised to send an expert (he said it was the guy who taught him). That guy was incredibly thorough. I didn't expect them to go right down to the wood but that's what they did, replacing the rotten planks and then putting layers on top. I'm very happy with the work done. The garage roof repair obviously turned into a bigger job than Jason had thought but he stuck by his price with no push-back or hesitation, and that's one big reason that I wouldn't hesitate in recommending him to friends. Six years later, that's still holding up well. The second problem occurred last year. During a severe storm, we heard water dripping in. Within a few days, Jason came with his crew and re-sealed a small opening in the flashing at no charge to me and it's been good since then.
- 5 out of 5Norma Pines3 months ago
Jason was quick to answer when I called. He came to check right away what needed to done with our eavesthrough. He explained what needed to be done, Jason was easy to talk to and very accomodating to look into my request. What i noticed right away with him is his commitment to deliver a quality and professional service. He won't do the request of client if it jeopardizes the quality of job that he will be doing. Tommy came to do/replace the whole house eavesthroughs. Indeed, Tommy is a great hard working individual and he did a really impressive job. He is really good at what he does and he cares as if it is his own. He also did extra for me that was not discussed prior, but he did the job beautifully. I am really very happy with the outcome if the job. I will for sure highly recommend them to friends and relatives whoever need this type of job. My big shout out to Jason and Tommy, thank you , thank you for a job well done. Looking forward to be in contact with u for my upcoming roofing needs. Norma P.
- 5 out of 5Christopher Kong7 months ago
I have used Jason and his team twice now (roof shingle replacement and then attic insulation). Both times I have been very happy with the quality of work and professionalism.
- 5 out of 5josh Kuettel8 months ago
I have used ultimate home service 4 times. Jason and his team are very professional. I could not recommend them enough. Very informative on the scope, well thought out solutions to my situation , and overall great customer service. 5 stars all day.
- 5 out of 5Annette Lewersa year ago
Jason provided us with a clear and concise written quote outlining all the terms of the agreement. He and his crew just finished a complete re-shingling for us. They arrived bright and early as promised and commenced work. They took great care in protecting both ours and our neighbors premises during the installation. They worked consistently throughout the day and completed it in record time. They were professional and considerate ensuring that we were kept informed and updated of their progress. It was a pleasure dealing with them and I would highly recommend them. It was a stress free, wonderful experience and we are thrilled with the final result! Thank you,
- 5 out of 5Mazen Hafez2 years ago
Great service! Will go the distance to satisfy your requirements.
- 5 out of 5Josh Nezon2 years ago
I recently hired Jason to fix a leak in my roof, and I couldn't be happier with the results. From the moment he arrived, Jason exuded professionalism and competence. He quickly identified the source of the leak and went above and beyond to repair it, even addressing some additional issues he noticed along the way. Not only did Jason complete the job efficiently, but he also left the work area clean and tidy. Thanks to his expertise and dedication, my roof is now leak-free. I wholeheartedly endorse Jason for anyone in need of reliable roof services.
- 5 out of 5Avi Foorer2 years ago
Jason was amazing. He quickly sorted out the issue with our roof. I highly recommend Jason for you roof needs
- 5 out of 5FAC CAF2 years ago
We needed some repairs on the roof and also some vents to be installed in another instant. Jason's team responded quickly and did a very professional and high quality job. Highly recommended.
- 5 out of 5Mel Levy2 years ago
Very reliable company. Jason shows up Immediately when there is an issue. We have used him before and highly recommend his company.
- 5 out of 5Domenic Smarrelli2 years ago
Thanks you Jason for consistently responding professionally to my concerns and looking out for my best interests. It’s very much appreciated!
- 5 out of 5yehuda benchetrit2 years ago
Jason and team did an unbelievable job replacing my old leaking roof above my garage! I also had them come back a couple of months later to remove my chimney. Quick and clean and super easy to deal with. Highly recommended
- 5 out of 5Vom Mutigen2 years ago
In need of replacing or repairing roof whirlybird vents, I decided to google roof repairs in my area. The one that stood out for whatever reason was Ultimate Home Services. I called the number and voiced my concern to Jason who agreed to come by on the same day to inspect the problem. Jason not only showed up on time, he had all the equipment needed to repair and or replace the damaged ones as needed, Unlike most contractors, Jason attempted to repair the existing whirlybirds in order to minimize expenses. Having been in the construction trade myself in the past, I can say that this is hardly seen and I THANK HIM FOR TRYING. We ultimately decided to replace both. Jason took some extra time to stick his head into the attic to evaluate the insulation value, took a walk over every single square foot of a very large and very steep 12/12 pitch roof to check fix and seal needing area at no extra charge. All in all, today was a great day, I met someone whose services I will definitely use again and most definitely will refer to family, friends and Real Estate clients. Jason’s Ultimate Home Services gets a well deserved 10 out of 10 from me. Thank you Jason Frank Caputo
What Ultimate Home Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…🛡️ 15-Year Workmanship Warranty We stand behind our work with a…”
Their site also states: states a founding year.
Other roofers in Thornhill
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Genesis Roofing & Contractingroof replacement, polite staff, speed of work4.782 ratings6.1% one and two star(905) 412-5721 | 4.7 | 82 | 6.1%5 of 82 | (905) 412-5721 |
| The Roof Whisperer of North Yorkflat roof repair, leak, inspection4.853 ratings3.8% one and two star(647) 498-5927 | 4.8 | 53 | 3.8%2 of 53 | (647) 498-5927 |
| The Roof Whisperer of Oshawa - Roof Repair & Skylight Contractorroof repairs, inspection, repair5.050 ratings0% one and two star(289) 312-0924 | 5.0 | 50 | 0%0 of 50 | (289) 312-0924 |
| The Roof Whisperer of Bowmanville - Roof Repair & Skylight Contractorcrew, area, inspected5.033 ratings0% one and two star(289) 276-0297 | 5.0 | 33 | 0%0 of 33 | (289) 276-0297 |
| Guildwood Roofing Ltdcleanup, quality work, competitive pricing4.820 ratings5.0% one and two star(416) 564-7388 | 4.8 | 20 | 5.0%1 of 20 | (416) 564-7388 |
| Provincial Industrial Roofingname3.918 ratings22.2% one and two star(905) 669-2569 | 3.9 | 18 | 22.2%4 of 18 | (905) 669-2569 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 41 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 41, of which 37 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.