Twin Cities Siding & Roofing St. Paul

All 6 of the one and two-star reviews we hold for Twin Cities Siding & Roofing St. Paul, most recent first.

• 1 out of 5Benjamin GorbatyEdited 2 weeks ago

  EDIT 7/30/26: TC Siding completed all outstanding items to our satisfaction within a month of the original review. We want to note that management responded and completed this work within days of posting the original review. Prior to going public, we had requested these repairs multiple times over six months with no action. If you hire TC Siding, be aware that their responsiveness to warranty issues may require public accountability to get results. The work quality is solid once completed, but internal communication and follow-through need improvement. 5/26/26: Will update this review once outstanding items are resolved. We hired TC Siding last fall for a complete siding replacement. While the initial responsiveness was good, we've had significant issues with project management and follow-through that remain unresolved. Issues requiring immediate attention: 1) Flashing failure: Flashing has come off three separate times. We need a permanent fix, not repeated temporary repairs. 2) Downspouts: Downspouts were reattached at single attachment points. This was done because a rainstorm was forcasted at the time but was intended as a temporary fix. This work started last fall and has not been completed despite multiple requests. 3) Additional unfinished items: Window flashing that needs caulking was never completed. We were initially told old front windows would be wrapped as part of the initial sales pitch but later told that was not possible. Scheduling and communication: 1) Unannounced 6:30am arrivals on the siding work 2) Scheduling subcontractors without notification 3) Booking appointments on dates we specifically said were unavailable 4) Crew no-shows after siding removal 5) Repeated no-shows for the complaints above What we need: Someone from management to contact us, schedule completion of the gutter work, and provide a permanent solution for the flashing issues. We've been patient and have gone to the company many times before posting this review but we ha

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to update your review. We appreciate that you acknowledged the outstanding items were completed to your satisfaction and that management responded quickly to resolve your concerns within just a few days of your original review. We understand that no company is perfect, and when we fall short, we take responsibility and work to make things right. At the same time, we believe there is a meaningful difference between sharing constructive criticism and continuing to assign the same one-star rating after the issues have been addressed and resolved to the customer's satisfaction. From the moment your concerns were brought to our attention, management became directly involved to ensure they were handled promptly. Our goal was not only to complete the remaining work but also to restore your confidence in our commitment to quality and customer service. We had hoped the final outcome and our responsiveness would be reflected in your updated rating. We genuinely appreciate your feedback, as it helps us improve our communication, processes, and follow-through. We remain committed to standing behind our work and doing everything we can to make things right whenever we have the opportunity.

• 1 out of 5Becky Wenthold3 months ago

  Do not go here for windows. We had windows installed May 2025. Initially they installed the trim wrong and we had to have them come back and reinstall the trim. The first cold windy day, we noticed gaps in the windows. They didn't come …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  To better understand your concerns and work towards a resolution, we would appreciate it if you could contact us directly to come up with a resolution. Thank you for your time.

• 1 out of 5Asa OlsonEdited 2 years ago

  Updated 02/2024: After ongoing issues, I would not recommend that anyone work with this company. We've had issues with the quality of the job and especially with customer service to resolve these issues. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize for your experience, Asa. We appreciate your feedback and are committed to resolving these issues. Please contact us directly to facilitate a quicker resolution and restore your confidence in our services.

• 1 out of 5Green Beastie2 years ago

  Mike showed up late for appointment, then NEVER PROVIDED AN ESTMATE - even after a over a month, a couple emails and a promise to get it to me. They should call themselves TC Siding flakes, not pros.

  Reply from the business

  We sincerely apologize for the inconvenience you've experienced. Your feedback is valuable, and we are committed to improving our communication. Please contact us directly to resolve this matter promptly. Thank you for your understanding.

• 2 out of 5Douglas DeMuthEdited 3 years ago

  The work the actual crew does is fine, the problem we experienced was how unusually long the project took, the extremely poor (practically non-existent) communication from TCSP "project manager" and issues that TCSP and/or their recommended subcontractors wouldn't take responsibility for and not doing what they say they will do. SALES First I'll touch on the sales and design experience. At first I was really impressed by our salesperson. He seemed very knowledgeable and interested in our project. This all changed once we had agreed to move forward with them. With all the siding contractors I had asked if they have design services. Our salesperson said they did however when it came down to finalizing colors and materials he acted like we were really putting them out asking for a 3d design model so we could visualize the end result. We had to provide our own 3d drawing and try to update it ourselves... GREAT SERVICE (sarcasm).... anyway the fact that they were reluctant to provide a 3D design showing exactly what materials go where lead to a misunderstanding and ultimately disappointment for us. Of course the salesperson blew this off because "they didn't note" something we had requested when we were walking around the house... OK so they're lack of notation is my problem? Lessoned learned, get everything in writing from these guys. ELECTRICAL TCSP did the disconnect, left pieces of old electrical outlets strung out all over the place. They didn't note when there was an externally mounted outlet which lead to a still unresolved issue when the electricians cam in and replaced the outlets putting in a regular outlet (back to back with an indoor outlet = no insulation, a draft coming into our house through the outlet and ice on the indoor outlet (you'd think they'd take this hazard seriously and want to get it resolved but no). **Update: The electrician resolved the frozen interior outlet issue 1/23/23** SIDING, SOFFIT, FASCIA Our siding project was delayed 2 weeks d

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback, Douglas. We sincerely apologize for the delays and communication issues you experienced. Your insights are invaluable, and we'll work to improve our project management processes moving forward.

• 1 out of 5A Rondeau12 years ago

  Not a big enough job? Called up to have a job quoted for soffit repair. Was promptly told job wasn't large enough and not worth their time.

  Reply from the business

  We regret to hear about your experience and appreciate your feedback. Every job, regardless of size, is important to us. We will review this internally to improve our service. Thank you for sharing.

• siding replacement26
• james hardie siding25
• responsive staff11
• soffit repair9
• window replacement8
• efficient crew7
• roof replacement6
• gutter replacement5
• trim replacement3
• no overselling2

14 more of the 161 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Janet Petersen3 weeks ago

  Chad is really a great guy. 💚 Thank you for sending him to evaluate our home improvement needs. He's a wealth of knowledge and ideas. Looking forward to the quote from your office next week. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Janet Petersen, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Twin Cities Siding and Roofing. We are always happy to help whenever you need us.

• 5 out of 5montana johnson2 months ago

  Speedy crews, reasonable prices and willing to assess and do a specific repair ( in my case a fairly small job) well and in a timely manner. Particularly appreciated the friend assessor who listened to what was needed and didn’t try to upsell me. Also their quote was very reasonable compared to other companies

  Reply from the business

  Hi montana johnson, Thank you for choosing Twin Cities Siding and Roofing! We are committed to our customers and value your feedback. Serving you and the Saint Paul community with exceptional home improvements is our top priority.

• 5 out of 5Matt Hill2 months ago

  Terry offered a fair and honest bid!

  Reply from the business

  Hi Matt Hill, Thank you for taking the time to review your experience at Twin Cities Siding and Roofing. We value customers like you and truly appreciate your feedback!

• 5 out of 5Annette Hawkins4 months ago

  Twin Cities Siding & Roofing does excellent work. My place looks awesome! They are a team of integrity & hard workers! I would tell anyone considering hiring them to do it! They show up early, leave late and clean up each day. I couldn’t be happier with their work ethic and quality. Really nice bunch of guys!

  Reply from the business

  Your feedback inspires us, Annette Hawkins! Twin Cities Siding and Roofing is committed to providing Saint Paul with roofs built to handle the toughest weather conditions, offering superior protection, curb appeal, and long-term performance.

• 5 out of 5Jan Bjork5 months ago

  Charlie was professional, friendly, and most of all honest about the condition of my roof. I have a 16 year old roof and he said that it's in a normal good condition for a roof that age. No pressure to sell me. Just call us in a couple …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate your trust, Jan Bjork. The roofing experts at Twin Cities Siding and Roofing in Saint Paul use only premium GAF products, giving homeowners long-lasting value, enhanced energy efficiency, and warranties you can count on.

• 5 out of 5Lynch Mob 55 months ago

  Twin City Siding and Roofing(TCS&R) was incredible to work with and contract for our siding project. Although it was a small area of repair they treated us and handled the project like it was a whole house redo. No detail was left out and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Lynch Mob 5! Twin Cities Siding and Roofing is honored to be your choice for roofing in Saint Paul, delivering professional workmanship, top-tier materials, and reliable service from the first inspection to the final shingle.

• 5 out of 5Debbie5 months ago

  I had some damage to the siding on my house where the wind had blown off a small piece of siding. I called Twin Cities Siding & Roofing to see if they could send someone to assess the extent of damage. They was very responsive and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We’re happy to hear this, Debbie! Whether it’s a free estimate, navigating the insurance claim process, or delivering a one-day installation, Twin Cities Siding and Roofing is here to provide Saint Paul homeowners with a smooth, stress-free roofing experience.

• 5 out of 5Sean Gerhardt5 months ago

  Brent did a great job walking us through the proposal in detail and answering all our questions. We got a competitive bid and really appreciated their time and attention to detail

  Reply from the business

  Thank you so much for taking the time to share your positive review about our home improvement services! We're thrilled to hear that you're satisfied with the results. At Twin Cities Siding and Roofing, we strive to provide top-notch service, and it's incredibly rewarding to know that our efforts have made a positive impact on your home.

• 5 out of 5Kevin Gyolai5 months ago

  Excellent workmanship at a reasonable price.

  Reply from the business

  Hi Kevin Gyolai, We are so grateful for your kind words about our Saint Paul home remodeling services. Our entire team here at Twin Cities Siding and Roofing appreciates your business and we're always happy to help!

• 5 out of 5Rhonda Pearson5 months ago

  From Sales Representative to Scheduler, everyone was friendly, super responsive and accommodating. The repair process was explained thoroughly and all my questions were answered.

  Reply from the business

  Rhonda Pearson, Thank you for choosing Twin Cities Siding and Roofing as your trusted home improvement company in Saint Paul.

• 5 out of 5Ellen Longfellow5 months ago

  Twin Cities Siding and Roofing put on new siding on the back of our house. A supervisor explained the process and two workers worked all day doing the work. They used a dumpster which was delivered and taken away promptly. They did a great job.

  Reply from the business

  Thanks for your review, Ellen Longfellow. At Twin Cities Siding and Roofing, our roofing team in Saint Paul is dedicated to delivering exceptional results, whether you need a small repair or a full roof replacement, always using materials proven to last.

• 5 out of 5Allen Larson5 months ago

  Brent sealed a loose shingle above the laundry room, identified the bath fan vent issue in the attic, and helped walk through the repair options.

  Reply from the business

  Hi Allen Larson, Thank you for choosing Twin Cities Siding and Roofing! We are committed to our customers and value your feedback. Serving you and the Saint Paul community with exceptional home improvements is our top priority.

• 5 out of 5Kirk W5 months ago

  I hired Twin Cities Siding & Roofing for a full soffit and fascia replacement, and the quality of the work is excellent. Cory runs a professional, steady operation, and his crew knows their craft. The cuts, lines, and transitions are clean and consistent, and the wrapped box ends and venting work turned out better than the original construction. Communication was clear throughout the project, and the crew stayed focused even with challenging weather. No pressure, no games — just straightforward execution and solid workmanship from start to finish. If you’re looking for reliable exterior work done the right way, Twin Cities Siding & Roofing is a strong choice. I’d work with Cory again.

  Reply from the business

  Your satisfaction means everything, Kirk W! Twin Cities Siding and Roofing is proud to protect homes in Saint Paul with high-quality shingles installed by certified professionals who combine expert craftsmanship with a commitment to superior customer service.

• 5 out of 5Randall Appleton5 months ago

  Great communication, professionalism, and standard of work. Highly recommend!

  Reply from the business

  Hi Randall Appleton, Thank you for taking the time to review your experience at Twin Cities Siding and Roofing. We value customers like you and truly appreciate your feedback!

Your roof shouldn't be something you only think about when there's a problem. For commercial buildings, proactive maintenance and timely repairs can help reduce unexpected disruptions, protect your investment, and extend the life of your roofing system. Twin Cities Siding and Roofing provides dependable commercial roofing services for businesses throughout the Twin Cities metro and central Minnesota. Make your roof part of your maintenance plan—not your emergency plan.4 days ago

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• Warranty offered

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  “…Twin Cities White Bear Lake Woodbury Since 1995, Twin Cities Siding & Roofing has…”

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