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Roof Warden

Roofing contractor

Tom Jannace Roofing, Inc.

18 Media Ln, Stony Brook, NY 11790

Listed under Smithtown, NY

Google average
4.9
Ratings counted
54
One and two star
2 of 54(3.7%)
New York median
1.1%

The first three are Google’s own figures for Tom Jannace Roofing, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.

Rating breakdown

4.9
54 ratings
How the 54 ratings break down, from five stars to one
5
5296%
4
00%
3
00%
2
12%
1
12%
3.7%of these 54 ratings are one or two stars (2)

About typical — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Tom Jannace Roofing, Inc..

  • 1 out of 5Evelyn Patersona year ago

    Left messages (multiple) to get work done. Never called back.

    Reply from the business

    Upon research, I knew I never received a business call from this Evelyn Paterson. I did however discovered she had called my personal home phone & not my office line, which we dont ofter check in the day of cell phones. She was from a company called S&H funding, which offers businesses extra capital. I dont know how she had gotten my home # , my business does not need funding from this company. What's really striking is that she stated multiple messages "to get work done" but her messages were about offering me funding not roofing work. I have tried to reach her & the other reps keep telling me she is on the other line, & it appears she does not want to call me back. Apparently there is a Evelyn Paterson working after i called the # from the caller ID, but all of the agents had the same answer, she is on the other line. I probably tried calling about 10 times yesterday. Finally 1 agent took my call & i explained my situation & she said i will relay the message, no call back. I finally posted a bad review on this company & they called me telling me this may have been the false doing of AI. I reported this false review to google. Thats all i can do at this point. ....Tom Jannace Roofing Inc

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • fair pricing13
  • thorough cleanup3
  • reliable roofer2
  • clean job site2
  • no pressure sales2
  • roof longevity2
  • gutter replacement2
  • punctual team2
  • honest advice2
  • project oversight2

Other reviews we hold

14 more of the 52 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Dave Halsa month ago

    Tom Jannace and his crew did a fantastic job replacing our roof. Price was very reasonable, meticulous work and friendly. Jannace repaired and replaced what needed to be done without trying to upsell the project costs. Very happy with the results.

    Reply from the business

    Dave, sorry for the delay in replying, but we truly thank you for this wonderful review, it was an absolute pleasure working for you, & in truly happy you gave us the opportunity to provide us for your roof replacement. Tks...Tom Jannace

  • 5 out of 5Kerry Kildale2 months ago

    They did a great job on our roof replacement. Easy to work with

    Reply from the business

    Hi Kerry, it really was a pleasure working for you, & i truly appreciate the nice review. Please keep in mind, your gutters are starting to getting old & we provide a full service of gutters & leaf filters, so when your ready, just give us a call & ill be sure to take good care of you. Thank you...Tom Jannace Roofing Inc

  • 5 out of 5Mary2 months ago

    Excellent service very satisfied good men great quality work I would highly recommend

    Reply from the business

    Hi Maryann, thank you for expressing your thoughts with my company. Your husband Glen picked out such a beautiful shingle for the house, that im actually going to post some of the pictures on my website. The house looks so beautiful now. Again, I can't thank you enough for your post ...Tom Jannace

  • 5 out of 5Stephanie Troisi2 months ago

    Tom was an absolute pleasure to work with! He gave us honest advice about our roof and we didn’t feel like he was trying to “sell” us on anything. He treated us like family. We would recommend him to anyone looking to get a roof or get repairs!

    Reply from the business

    Hi Stephanie, I truly thank you for such kind words in this review. I felt the same about you & your husband, you guys are absolutely wonderful ppl. As for your 2 yr old daughter Shay, she may be the cutest baby I've ever seen. Like I said I really want my wife to see your little one some day soon, she's special. Also allowing us to replace the gutters, leaders & include a nice leaf filter system, along with fixing the rotted wood behind the gutters really looks great. Thank you again for allowing us to provide our service. ....Tom Jannace

  • 5 out of 5Lisa Cangro3 months ago

    We recently had our roof replaced by Tom Jannace Roofing and couldn't be happier with the results! From start to finish ( Tom gave us examples of houses he did so we could check out the different roof colors until we made a choice), the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Dear Lisa, thank you for posting your feelings towards my company. It was my pleasure to provide our service. As for your choice of shingle, the Owens Corning duration shingle is probably the best quality roof shingle on the market, & you were spot on in the color choice with the Onyx Black, it really does look amaising. Also it was really nice getting to know your husband, an absolute amaising guy. Once again, I truly thank you for taking the time in printing such a wonderful review. Tom Jannace

  • 5 out of 5Conrad M4 months ago

    Tom and his crew did a great job of a complete new roof replacement, tearing off my old shingles and redoing all that is needed to upgrade to the latest materials. No sales pitch, no pressure tactics, honest assessment and advice.

    Reply from the business

    Conrad, it was my pleasure working for you. I was happy to hear that you had interviewed many different companies & decided to use us for your project. I am also happy upon replacing your roof we made your experience a pleasurable one, for you & your wife. Thanks again ....Tom Jannace

  • 5 out of 5Chris Walker8 months ago

    Tom and the team did an amazing job on our roof. Everything from the tear down to new build couldn’t have gone better. Tom went out of his way to make sure everything went well and that we were completely satisfied. I would highly recommend Tom if you are looking to get a new roof.

    Reply from the business

    Hi Chris, I truly appreciate you taking the time in printing such a nice review. I hope you have a wonderful holiday with your family & always remember if you need anything in the future, I'll always be there for you. Thanks again ....Tom Jannace

  • 5 out of 5Victor Guijarro8 months ago

    Tom and his crew did a fantastic job on my home. Constant communication throughout. They were clean and highly respectful of our home. Tom is trustworthy and I would hi G Lu recommend him for any roofing job. 5 stars across the board!

    Reply from the business

    Victor, I just read your review for my company, & i can't thank you enough. It was a pleasure serving you, & getting to know you. You are a true gentleman & i will definitely give out your cards to anyone looking to buy or sell there home. Thanks again ...Tom Jannace

  • 5 out of 5Melissa8 months ago

    After recently moving into a new home, I was faced with an unexpected roof leak. When Tom came out to inspect it, I watched him and his workers assess the damage, and it quickly became clear the roof was in terrible shape. I knew I could trust his judgment—he had replaced two roofs for my father over a 20+ year period, and our family has always relied on his honesty and expertise. Tom recommended replacing the roof before winter, and based on what he showed me, it was absolutely the right call. Tom is incredibly honest, reliable, and a genuinely great guy. I wouldn’t hesitate to recommend his company to anyone. The quality of his work is outstanding, and what truly sets him apart is his dedication—he stays on-site for the entire project, unlike many companies where the boss only shows up to check in. If you want exceptional craftsmanship and a company you can trust, look no further.

    Reply from the business

    Hi Malissa, it was such a pleasure reuniting with you again. I remember you as a little girl with your 2 sisters at your dad's house, & now your a homeowner with 2 beautiful kids & a wonderful husband. Its scary how fast time goes buy. It was really my pleasure replacing your roof & getting you ready for the winter. I have a ton of respect for your mom & dad's, because they raised an amazing daughter. It was so nice of you to post a wonderful review for my co, it really means a lot. I hope you have a very enjoyable Thanksgiving & a very merry Christmas. Thanks again. ....Tom Jannace

  • 5 out of 5Robert Machecek9 months ago

    Tom and his crew did a fantastic job installing our new roof as well as new gutters. Great communication before and after the job was complete. They left the job site very clean. Highly recommend

    Reply from the business

    Rob, I just wanted to say I truly thank you for posting such a nice review for my company. It really means a lot when we get positive feedback like this. Thank you again .....Tom Jannace

  • 5 out of 5Xing Wei9 months ago

    Tom is a very honest person. He responded to my phone calls quickly and gave me a very reasonable price. His team did an excellent job. I highly recommend him.

    Reply from the business

    Hi Xing, thank you for leaving such a nice review, my crew & I truly appreciate the kind words. We also appreciate the snacks & drinks you put out for my guys. It was a pleasure working for you. ...Tom Jannace

  • 5 out of 5LIsa G10 months ago

    I recently had my roof replaced and couldn’t be happier with the results. The crew was professional, on time, and did excellent work. Everything was cleaned up perfectly afterward. Highly recommend!

    Reply from the business

    Lisa, I truly thank you for sharing your experience with my company. You were a pleasure to work for. Thank you ....Tom Jannace

  • 5 out of 5John Pardon10 months ago

    Tom is really nice, great to work with. Absolutely would hire again!

    Reply from the business

    Hi John, I really appreciate your kind words on this review. It really was my pleasure helping you with your problem with your roof, & if you ever need anything in the future please dont hesitate to call us. Tk you, ....Tom Jannace

  • 5 out of 5Tara11 months ago

    Tom was so nice, he sat with me and discussed every detail of my pretty complicated roofing job. He gave me a very fair price. He spent so much time going over everything. He had a ton of patience and answered all my questions. He even …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Tara, it was my pleasure to spend all of the extra time with you. I honestly feel after over 35 yrs in business, that its more important to make sure the customer will know every detail of the project, so there is no miscommunication during the project. To many contractors run into problems during the job & its never a good situation. I am very serious about making sure there is no miscommunication. Thank you so much for taking the time to print your experience. ....Tom Jannace

The latest post from this business

Posted by Tom Jannace Roofing, Inc. to their own Google profile 3 months ago. Their words, not ours.

Roof damage can develop over time due to weather, aging materials, or unexpected events. Addressing problems early helps protect your home while preventing more extensive damage in the future. Tom Jannace Roofing, Inc. provides professional repair solutions focused on restoring strength, improving durability, and extending the life of your existing roof. How we restore your roof 📸 Comprehensive inspections to identify roofing concerns 🛠️ Professional repairs completed with durable materials 🧾 Honest assessments with straightforward recommendations 🧱 Reinforced roofing components for added protection From Hauppauge to Selden, homeowners rely on dependable roof repairs completed with quality workmanship.4 days agoCall now

What Tom Jannace Roofing, Inc. says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…GAF certified. Licensed and insured. No subcontractors since…”

  • States years in business

    “…Earned over 35 years. We've earned our reputation in…”

  • States a founding year

    “…4734 Mon–Fri 8:00 AM – 6:00 PM A+ BBB · Since 1990 Services Residential Roof…”

  • Free estimates

    “…Contact Call Tom (631) 751-4734 Get Free Estimate ↗ Menu Home Services Service Areas…”

  • 24/7 emergency call-out

    “…services From new installations to 24/7 storm repair, every service comes…”

  • Mentions the BBB

    “…replacements), and A+ rated by the Better Business Bureau. We have zero subcontractors — every…”

  • Family owned

    “…(631) 751-4734 Get Free Estimate Family-Owned · GAF Certified · A+ BBB Since 1990…”

Their site also states: insured, warranty offered.

Other roofers in Smithtown

Ranked by how many ratings Google has counted.

Other roofers we list in Smithtown
Roofing contractor
HOGAN ROOFefficient crew, polite workers, timely completion4.8176 ratings4.5% one and two star(866) 932-2430
Chief Cornerstone Roofingquick work, plywood replacement, efficient crew5.087 ratings0% one and two star(516) 273-6428
Mici Construction INCdeck design, quick work, siding5.080 ratings0% one and two star(631) 882-2255
Empire Gen Roofing & Chimney Smithtownroof replacement, workmanship, new roof5.062 ratings0% one and two star(631) 528-2380
Iq Edge Construction Inc.gutters, gutter replacement, fair pricing5.049 ratings0% one and two star(631) 599-8486
Novus Roofing Groupproject, inspection, pricing5.039 ratings0% one and two star(631) 250-5297

All roofers in Smithtown →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 54 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 54, of which 52 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.