Roofing contractor
Toitures Messier et Tougas
899 Rue Pierre-Caisse, Saint-Jean-sur-Richelieu, QC J3B 8C6
- Google average
- 4.0
- Ratings counted
- 42
- One and two star
- 10 of 42(23.8%)
- Quebec median
- 2.9%
The first three are Google’s own figures for Toitures Messier et Tougas, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Quebec roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 30 | 71% | |
|---|---|---|---|
| 4 | 2 | 5% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 10 | 24% |
Much higher than most — the typical roofer in Quebec sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for Toitures Messier et Tougas, most recent first.
- 1 out of 5Luke La year ago
It says a lot about a business when the owner parks in a disabled parking space without a sign, and even worse, parks in such a way that they take up two spaces and leave no space on the other side. Do your research, but you see in the photo an arrogant owner who is incapable of thinking of others. Avoid or negotiate accordingly…
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Louis Bed3 years ago
Terrible service We agreed to repair additional areas to check if the wood was rotten. The wood …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello, we are sorry to hear that you are not satisfied. Please contact us so we can discuss this and find a solution.
- 1 out of 5Chantal Bellefleur7 years ago
While speaking with someone who handles quotes, just over the phone, he was trying to sell me a maximum roof overhang for my garage. I told him I didn't need one, and his response was that if they didn't install a maximum roof overhang, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Ms. Bellefleur, our team always provides recommendations in accordance with the building code. We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us to discuss this further.
- 1 out of 5A R7 years ago
I'm really disappointed with their work. I've already had to do some repairs myself and I've had to clean up the surrounding area and even my neighbors' properties. They showed little respect for my home.
Reply from the business
Hello, I'm sorry to hear that. Please call us at 514-754-7880 to discuss the situation. Customer satisfaction is very important to us.
- 1 out of 5Matthew Goulart8 years ago
From the start, it was difficult to get clear answers to our questions. We constantly had to chase after information, and the advisor didn't return calls. I had to leave about twenty voicemails/texts before receiving a call. We were offered a July start date for the work, but it began in mid-October. We had to get two quotes: one for the metal roofing (which ultimately couldn't be installed after we accepted the quote) and a second for the shingles. In our first quote, the fascia/soffit/gutters were included, but when we switched to shingles, they "forgot" to include the soffit/fascia. So now we have a new roof, but the perimeter of the house is uncovered pine. What surprises me most is that they seem willing to install the gutters without a soffit/fascia, leaving the wood exposed... Very unsightly and unprofessional. I now have to install the fascia/soffit myself at over 30 feet high since they charge $10 per foot!! Very dissatisfied.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- labor11
- thibaut courtois4
- roof repair4
- fast repair2
- courteous staff2
- follow-up2
- competence2
- project2
Other reviews we hold
14 more of the 32 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Alain Roy3 months ago
There was a small leak on the roof of my house. The employees from Toitures Messier et Tougas came and fixed it. Very competent and the work was done well.
Reply from the business
Thank you so much, Alain, for your trust! We're delighted to have been able to resolve the situation quickly and that the quality of our work met your expectations. Please don't hesitate to contact us again if needed!
- 5 out of 5A B4 months ago
Extremely fast service! My roof was damaged, I called on a holiday, and they came to repair it 48 hours later. Excellent service, thank you so much!
Reply from the business
Thank you so much for your message. We're delighted we were able to respond quickly and resolve your roofing issue as soon as possible. We look forward to serving you again should you need anything else!
- 5 out of 5Vincent Roy11 months ago
If I could give 10/5, I would! I received impeccable and very reassuring service. No matter who you speak to at this company, they are polite and efficient. They were recommended to me, and I will recommend them as much as I can. Fair price, honest work, and fast service. Thank you so much!
Reply from the business
Hello Mr. Roy, Thank you so much for your feedback! We are delighted that our services met your expectations. Customer satisfaction and quality workmanship are our top priorities. We look forward to working with you again!
- 5 out of 5Luc SévignyEdited 11 months ago
Impeccable work, meticulous attention to detail, the work exceeded my expectations; I highly recommend them. Congratulations on this achievement! 🏆🥇 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your kind words! We're delighted that our work exceeded your expectations. If you have any further questions or comments, please don't hesitate to share them. Your satisfaction is our top priority. Thank you again for your recommendation!
- 5 out of 5Danielle Leblanca year ago
Excellent service in every way. Guillaume Courtemanche is always available, courteous, and attentive.
Reply from the business
Thank you so much for your comment, Danielle!
- 5 out of 5Benoît Pétrina year ago
Excellent experience and great service
- 5 out of 5Dominic Saindon2 years ago
For roof maintenance and around vents, repairing the fascia as needed (which they did many years ago), they are professionals. Very satisfied.
- 5 out of 5Johanne Bisaillon2 years ago
Thank you so much for your professionalism. I called to request a repair, and the team came the next day to complete it. I highly recommend Messier and Tougas Roofing for your roofing projects. Thank you again.
Reply from the business
It's great to hear you were satisfied with our service! We're delighted we were able to resolve your issue quickly. Thank you for your recommendation!
- 5 out of 5Caleb Pigeon2 years ago
I recently used the services of Toitures Messier et Tougas for maintenance on the metal roof of a six-unit building in Saint-Jean-sur-Richelieu, and I am delighted with the experience. The after-sales service manager, Mr. Courtemanche, and his project manager, Mr. Lessard, were very professional and competent. Their impeccable work and exceptional customer service make them an obvious choice for any roofing project. I recommend them without hesitation! A big thank you to the whole team!
Reply from the business
It's fantastic to hear that you were delighted with our service for the maintenance of your metal roof! We will pass on your compliments to Mr. Courtemanche and Mr. Lessard, as well as to the entire team. We appreciate your recommendation and are here for you should you have any further roofing needs in the future. Thank you again for your trust!
- 5 out of 5Jean-Francois Poulin2 years ago
This company has a fast response time, which is rare in the construction industry. Impeccable service, detailed reports, and perfect workmanship... highly recommended!
Reply from the business
Hello Jean-Francois Poulin, Thank you for taking the time to share your experience with Toitures Messier et Tougas. We are delighted that your experience with us was so positive. We greatly appreciate your support and thank you for choosing us. Have a good day.
- 5 out of 5Paul André GosselinEdited 3 years ago
Fast and courteous service. Reasonable prices. I highly recommend them.
Reply from the business
THANKS
- 5 out of 5Yannick Lanoue3 years ago
Excellent service, courteous and efficient staff.
Reply from the business
Thank you Mr. Lanoue for your review.
- 5 out of 5Simon-Guillaume Deronde L'écuyer3 years ago
Exceptional service and professional work
Reply from the business
Thank you for your comments.
- 4 out of 5benoit legault4 years ago
Excellent after-sales service. Guillaume took great care of us and had a wonderful attitude. He resolved our issue and followed up. A company with a strong work ethic, which is quite rare in the construction industry. We are very satisfied with our roof. A big thank you to the whole team.
Reply from the business
Thank you Mr. Legault for your opinion.
The latest post from this business
Posted by Toitures Messier et Tougas to their own Google profile 5 years ago. Their words, not ours.
🚨 Une fuite ou un dommage à votre toiture? Nous intervenons rapidement! Chez Toitures Messier et Tougas, nous offrons un service de réparation d’urgence 24/7 pour intervenir rapidement en cas de fuite ou de dommages à votre toiture. Une intervention rapide peut faire toute la différence pour limiter les infiltrations et éviter que les dommages ne s’aggravent. 🏠 Fuite, infiltration ou dommage imprévu? Communiquez avec notre équipe dès que possible pour une intervention rapide.Aug 12, 2026Call now
What Toitures Messier et Tougas says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Their site also states: 24/7 emergency call-out.
Other roofers in Saint-Jean-sur-Richelieu
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Les Toitures Jonathan Isabelrespect of deadlines, attention to detail, polite employees4.9149 ratings1.3% one and two star(514) 554-7007 | 4.9 | 149 | 1.3%2 of 149 | (514) 554-7007 |
| Toitures en alerteswork well done, friendly team, honest4.7144 ratings5.6% one and two star(514) 346-7964 | 4.7 | 144 | 5.6%8 of 144 | (514) 346-7964 |
| Les Entreprises OSR Collister Inc - Couvreurs Toitures - Marievilleefficiency, cleanliness, fast work5.097 ratings0% one and two star(514) 772-5710 | 5.0 | 97 | 0%0 of 97 | (514) 772-5710 |
| Toitures VNCcleanliness, dynamic team, work well done4.873 ratings5.5% one and two star(438) 494-1665 | 4.8 | 73 | 5.5%4 of 73 | (438) 494-1665 |
| Toitures Habitat - Couvreur Saint-Jean-sur-Richelieuprofessional team, speed, efficiency5.067 ratings0% one and two star(450) 515-8648 | 5.0 | 67 | 0%0 of 67 | (450) 515-8648 |
| LES TOITURES MÉTALLIQUES DIONNEmetal roofs, meticulous work, answering questions5.060 ratings0% one and two star(438) 502-6633 | 5.0 | 60 | 0%0 of 60 | (438) 502-6633 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 42 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 42, of which 32 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.