Toiture Eco Energie Inc

8 of the 11 one and two-star reviews we hold, most recent first.

• 2 out of 5Fanie Boisvert10 months ago

  Telemarketing is so 2002!

• 1 out of 5Philippe Dupras3 years ago

  The worst after-sales service I've ever experienced; I'm surprised this company is still in business. Avoid it if you don't want any trouble.

  Reply from the business

  We are sorry for this situation. Please contact us so we can resolve it. Thank you and have a nice day.

• 1 out of 5Helena Costa5 years ago

  It's been four months since my roof was done and I still haven't received the invoice. They don't answer my calls. I don't know what to do to get my invoice. 😢

  Reply from the business

  Hello Ms. Costa. As discussed, you should check your spam/junk mail folder. We don't deserve such a notice. We wish you a pleasant rest of your day.

• 1 out of 5Ian TangEdited 5 years ago

  Starting in July 2019, I began to complain about the accumulation of water on the roof, roof deformation, and indoor ceiling leakage. This summer, my roof has a water area of ​​more than 6 square meters and a water depth of more than 1 cm, like a swimming pool. In a year, I sent emails, phoned calls, and asked for processing countless times, but I still haven't got any response. The after-sales service of this company is really terrible!

  Reply from the business

  We did not find anything in our files with your name...

• 1 out of 5Kevin DB6 years ago

  I had to replace the skylight in my light well this year. I ordered it in August and was told it would take three weeks to arrive and for the installation to be scheduled. After a month, I called to get an update. The part had arrived, but …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Sorry for this situation.

• 1 out of 5Daniel Arsenault6 years ago

  The flat roof of my triplex had just been installed in the summer of 2017, and it leaked with the first rain. The situation was corrected by adding a drain, but this caused damage to the ceiling of the apartment above. A year later, in the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're glad your problem is resolved. We stand by our guarantees. Regards

• 1 out of 5bertrand comte6 years ago

  Don't return calls...

  Reply from the business

  We apologize, we have been very busy and have recently fallen a little behind in returning calls. We hope to catch up soon.

• 1 out of 5Kathleen Collin6 years ago

  My roof makes a noise in the wind, a kind of creaking, so I called customer service, but the callbacks are extremely long and I have to constantly follow up. They always promise to call back later that day or within the week, but nothing ever happens. Terrible after-sales service.

  Reply from the business

  We apologize for this situation, we honor our guarantees, so please don't worry.

• labor4
• fast work2
• project2
• roof repair2

13 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Monsieur Thomas3 years ago

  I myself have already contracted with this company for about ten houses. 1/ It should be noted that the price is very competitive. 2/ They have a professional team. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much, Thomas, for your constructive feedback regarding our flat roofing company in Montreal. The EcoEnergie Group Team - Flat Roofing, White Roofing, TPO Montreal

• 5 out of 5Denise Landry3 years ago

  Very satisfied with the services received; the people were reliable and attentive to my needs. They carried out major repairs to my roof and gave me excellent advice. They know what they're doing.

  Reply from the business

  Thank you so much, Denise, for the kind review of our flat roofing company in Montreal. The EcoEnergie Group Team - Flat Roofing, White Roofing, TPO Montreal

• 5 out of 5Olivier Dombrowski3 years ago

  Excellent service, thank you!

  Reply from the business

  Thank you, Olivier, for the kind review of our flat roofing company in Montreal. The EcoEnergie Group Team - Flat Roofing, White Roofing, TPO Montreal

• 5 out of 5Saita Gagnon4 years ago

  We had water damage and contacted this company to repair the roof. We received prompt service. Thank you to all the staff for their efficiency.

  Reply from the business

  Thank you Saita for your feedback! Have a good day. -EcoEnergy Group - Montreal

• 5 out of 5Stephanie Charron5 years ago

  Impeccable service from start to finish. François took the time to thoroughly explain each step of the roof repair and even came by on the morning of the work to explain the specifics of my roof to his team. The work was completed in one day, and they even walked around the house to make sure no debris was left behind. What's more, François came back to do a final inspection with me the following morning! Amazing! I finally have peace of mind.

  Reply from the business

  Thank you for your trust! -EcoEnergy Group - Montreal

• 5 out of 5Mélyssa Campbell5 years ago

  Excellent work, I highly recommend it.

  Reply from the business

  Thank you, Mélyssa, for your comment! -EcoEnergy Group - Montreal

• 5 out of 5Li Ka6 years ago

  Very professional, impeccable follow-up and great flexibility.

  Reply from the business

  Thank you for your recommendation. Despite slight delays, we ensure that the work is carried out with the utmost care and in accordance with installation standards. Greetings from the entire team at Groupe EcoEnergie - Flat Roofing, White Roofing, TPO Montreal

• 1 out of 5Chris H6 years ago

  Disservice!

  Reply from the business

  We have no record under the name of Chris H. Please contact us then.

• 1 out of 5Chantal Ferland6 years ago

  This company is engaging in phone harassment. They've called my house at least five times, and I've told them I'm not interested. I don't know where they get their phone list. Next time, I'm filing a complaint.

  Reply from the business

  I think you've got the wrong company. A company with a similar name to ours does a lot of telemarketing...

• 1 out of 5Philippe Boucaut6 years ago

  Facts, nothing but facts. EcoEnergie's website slogan: Your satisfaction, our priority. The first line of their code of ethics: Working honestly with our clients. Let's verify this with facts, nothing but facts: Following their quote received on June 6th for the urgent replacement of the membrane on our deck (not a major project, but still estimated at $5700), we returned the signed document on June 14th, agreeing to the proposed terms. Fully confident, following a call with Mr. François Collard (the person who came to inspect and prepare the quote) on June 18th or 19th, who requested it in order to proceed with the work quickly, we had our air conditioner removed from the deck on June 26th. And from then on, radio silence. Despite our calls, it's impossible to get a date for the work. Sometimes we'd get "as soon as possible," then "before the construction holidays," meaning before July 22nd; and finally "after the construction holidays," meaning after August 5th, then total radio silence. Today, August 23rd, still no news… It's true that it doesn't bother us much anymore since we had the work done by another company and finally got our appliance plugged back in this week. But still, more than two months without any real communication, stuck with a patio that kept leaking onto the neighbor's property, without air conditioning during the heat waves…it's hard to swallow. So: is our satisfaction their priority? Working honestly with their customers…Really??!! I'll let you draw your own conclusions. MTL, August 23, 2019 Philippe

  Google cut this review short. The full text is on their Google profile.

• 4 out of 5J. Lepage8 years ago

  At the end of June 2018, I had a water leak due to a crack between my roof and the chimney, which caused damage inside. The day after I called, the project manager, François, came to give me an estimate for the necessary repairs. Given the urgency, the work was carried out by a professional and friendly team, and above all, they did an impeccable job, all within a few weeks. Well done and thank you!

  Reply from the business

  Thank you for sharing your positive experience with our team; it's greatly appreciated! Greetings from the entire team at Groupe EcoEnergie - Flat Roofing, White Roofing, TPO Montreal

• 5 out of 5Jean-François Robert8 years ago

  Best roofer in Montreal! We had our roof done in white! What a difference! It's cooler and, most importantly, we feel like we've done our bit for the environment! Fast work, efficient quote. A representative came to see us and three weeks later we had a new roof! We were definitely ready, haha!

  Reply from the business

  Thank you, Jean-François, for the kind review, and sorry for the delay in responding! Best regards. Greetings from the entire team at Groupe EcoEnergie - Flat Roofing, White Roofing, TPO Montreal

• 4 out of 5Jean-René Bastien9 years ago

  Excellent work with meticulous attention to detail. They professionally redid my flat roof with TPO and shingles. The salesperson repeatedly checked to ensure my satisfaction. They even came back to redo the metal flashing between my roof and my neighbor's, free of charge, when I pointed it out. Although, in the contract, the term "perimeter" doesn't really describe it. I would have given them 5 stars if they had installed my skylight. On the day of the installation, they decided it was too complicated. It's worth noting that it's practically impossible to find a single contractor in Montreal who can handle roofing, shingles, aluminum siding, and a skylight!

  Reply from the business

  Thank you, Mr. Bastien, for your positive feedback! Greetings from the entire team at Groupe EcoEnergie - Flat Roofing, White Roofing, TPO Montreal