Timberline Roofing

All 7 of the one and two-star reviews we hold for Timberline Roofing, most recent first.

• 1 out of 5Sherry Barton-ingersolla year ago

  Called 3 times for them to come give us a bid. They said they would call us when the estimator was coming followed up 2 weeks later left a message. No return call. 3 rd call called to Edwardo said they would be out never came. Came recommended, but not impressed

• 1 out of 5Kit Suraporna year ago

  I'm been scammed 😭 …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Todd Wheeler2 years ago

  Salesman came around after a hailstorm that severely damaged our roof, vinyl siding and fence. Very impressive sales pitch, said they would take care of roof and siding. The insurance was a bit delayed due to backlog, but when the approval finally came through we were no longer important. After waiting several weeks, with very little communication, they finally got back with us because they forgot which color we had ordered. So we reminded them, only to hear two weeks later that the color was unavailable. Finally got the roof done (by very impressive Hispanic group from Boise—I would totally recommend them if I knew the name), then waited a few more weeks without communication on the siding. Salesman finally got back with us to let us know that they were too busy and would not be able to do the siding, and it was out of his hands. End of discussion. That was why we went with them in the first place so we didn’t have to deal with multiple companies! Not impressed to say the least.

  Reply from the business

  Todd, Thank you for taking the time to share your valuable feedback. We're glad that you're satisfied with your roof installation, but we sincerely apologize for the issues you experienced, service delays, and communication difficulties that caused frustration. It's clear we fell short of delivering the seamless experience we aim to provide. We've taken your feedback seriously to improve our processes and ensure this doesn't happen in the future. —Edgar, Owner of Timberline Roofing

• 1 out of 5Weston AndersonEdited 2 years ago

  One word, Disappointed. Jeff Baird from Timberline came out and inspected our roof and was incredibly positive and thorough with his findings. He was very energetic and a great SALESMAN. We filed a claim with our insurance based on his findings. He then ghosted us. He no showed for the insurance inspection and still to this day has not returned Calls or Texts. The insurance claim was denied and that is not the issue (though I wonder if it would have been had Timberline showed up to the inspection). The Issue is that Timberline just abandoned us, did not provide any service after the initial inspection. This was very unprofessional and a giant disappointment. I give one star because you cannot give ZERO.

  Reply from the business

  Weston, Please accept my sincerest apology for the experience you had with a member of our team, and especially for not meeting your expectations after the initial inspection. It's clear we fell short in providing the follow-up and communication necessary to support you through the insurance process, and for that, I am truly sorry. Please know that we take your feedback seriously and have implemented measures to ensure it doesn't happen again. Thank you for taking the time to share your feedback! —Edgar, Owner of Timberline Roofing

• 2 out of 5Yoshihiko Scott3 years ago

  The install team was great! Was fast and efficient. Great guys on the install team. Management was not stellar. Each time I sent a check it would take weeks for them to do anything with it. Lying about when they deposit it. It's taken months to get the process completed. Did install first week in April and barely got the last check cleared and it's Aug 1st. Hard to get a hold of for completion certificate for insurance and such. Again great hard working install team and not great back end help.

  Reply from the business

  Yoshihiko, thank you for taking the time to provide such valuable feedback and for acknowledging the hard work of our roof installation team. We apologize for the delays and communication issues you experienced with the administrative side of our roofing services. We are actively working to improve our processes to ensure prompt and accurate handling of transactions, documentation, and communication. Please accept our apology for falling short on your experience working with us. —Edgar, Owner of Timberline Roofing

• 1 out of 5Devin Gordon3 years ago

  Had our roof replaced on our unit by them last year and have a leak in the roof since, has been hell trying to get them to come fix it. Have called multiple times and everytime they have said they will come out that week of the call and nothing. Can't call anybody else since we don't own the unit we have to go through them. Really annoying hearing water drip into a bucket every rain storm.

  Reply from the business

  Devin, We sincerely apologize for the inconvenience and frustration you experienced in regards to issues with your new roof and difficulty in getting it repaired. This isn't the level of service we aim to provide. Thank you for taking the time to share this feedback with us and hold us accountable. Providing timely, effective service is a priority for us, and it's clear we missed the mark here. –Edgar, Owner of Timberline Roofing

• 1 out of 5Dawn S4 years ago

  I am sick and tired of this company harassing me about my roof. I understand that our house went through a significant storm recently but I’ve had it looked at and it was fine. This predatory style of door to door sales tactics should be illegal. I don’t appreciate the reps who snap back at me after I say I’m not interested. Just because all of my neighbors are getting new roofs “for free”, doesn’t mean I’m interested. These “free roofs” mean insurance claims which affect all of us.

  Reply from the business

  Dawn, Thank you for taking the time to share your valuable feedback with us. It helped us better train our representatives to ensure our interactions remain professional and courteous at all times. We strive to provide valuable service and information to homeowners, especially after significant weather events, and never want our outreach efforts to feel intrusive. We hope to have the opportunity to earn your trust in the future! —Edgar, Owner of Timberline Roofing

• roof replacement31
• insurance claim assistance11
• polite staff11
• new roof9
• gutters and downspouts9
• roofing crew6
• speed of work6
• reliable roofer5
• hail damage repair5
• inspections4
• fair quote3
• painless process2
• gutter replacement2

14 more of the 92 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Stacey Burtona day ago

  Timberline was great to work with from start to finish. They came in with a really competitive bid and didn’t cut any corners. They finished the job in a couple of days and they even replaced a piece of damaged trim that had been bothering me. They took good care of our yard and were really awesome to work with!

• 5 out of 5Tricia20203 weeks ago

  This is the second time that I have required their services and I am so incredibly grateful for their prompt and wonderful work. ♥️ A huge storm hit just hours after they fixed the hole in my roof left from removing the swamp cooler and it …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Tricia, for your kind words and for trusting Timberline Roofing again! We’re grateful for the opportunity to help you with your roof repair after your swap cooler removal, and we’re thrilled everything was completed just before storm arrived. Providing prompt,reliable roofing services and quality workmanship Is always our goal. We truly appreciate your continued support and look forward to helping with any future roofing needs. Thanks again for choosing Timberline Roofing!again

• 5 out of 5Nathana month ago

  I love these guys. We went through a lot of different roofing companies and these guys gave us by far the most fair price and I didn’t have to deal with any awful sales bros. The roof turned out excellent and it got finished in a single …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words! We’re honored you chose Timberline Roofing for your roof replacement in Salt Lake City. Providing honest pricing, no pressure service, and quality craftsmanship is what we’re all about. We truly appreciate your recommendation and are grateful for the opportunity to be your trusted salt lake roofing contractor.

• 5 out of 5Charles Glasera month ago

  these guys had the best price, showed up and did a great job

  Reply from the business

  Charles, thanks for the great feedback. It was a pleasure working with you on your roof replacement in west valley

• 5 out of 5Lydia Rogersa month ago

  Mario and his crew are very professional and very personable. They talk to you ask you for any concerns but they stick to their job. They know exactly what to do, they clean up is immaculate. In fact you cannot even tell that Work was being done on your roof I highly recommend. Timberline roofing, you will not regret it

  Reply from the business

  Thank you for trusting Timberline Roofing with your roof replacement! We truly appreciate your kind words and are grateful for the opportunity to restore your home. It was a pleasure providing a quality roof replacement in West Jordan, and we’re always here if you need a trusted Salt Lake roofing contractor in the future. Enjoy your new roof!

• 5 out of 5Kathryn Davisa month ago

  Mario and his team took Excellent care of us and gave us the Best bid of all the other roofers. They all were very kind and did a Good job cleaning up everyday. Mario answers my call immediately when I had a question. I am referring them to all my friends!

  Reply from the business

  Thank you for your wonderful review! We’re so glad Mario and our team could provide you with a quality roof replacement in Midvale at a fair price. At Timberline Roofing, we take pride in honest service, clear communication, and leaving every job site clean we truly appreciate your referrals and your trust in us as your Midvale Roofing Contractor!

• 5 out of 5Cynthia Condie4 months ago

  Edgar and the Timberline Roofing team were amazing.They were responsive, professional, thoughtful, and worked so hard! They replaced our entire rain gutter system in one day, they even fixed the hardest to reach places! I appreciated their …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Sonia Castillo4 months ago

  I highly recommend Timberline Roofing! They made the entire roof replacement process easy and stress-free. The communication was great, they arrived right on schedule, and they were both professional and respectful. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Sonia! We appreciate the kind words and are glad we could make your roof replacement smooth and stress free. Our team takes pride in quality workmanship, clear communication, and leaving every job clean. If you ever need a reliable roofing contractor again, Timberline Roofing has you covered!

• 5 out of 5Glen Gillen4 months ago

  Edgar and his crew did an exceptional job with our roof replacement! Edgar suggested a shingle color that is brand new out this year, and it is spot on to compliment the colors of our home. They were punctual, cleaned up everything, no surprises, and amazing to work with. Thanks so much Edgar!

  Reply from the business

  Glen, thanks for the positive feedback, we really enjoyed working with you on the your roof replacement in West Jordan!

• 5 out of 5N Ras4 months ago

  Outstanding experience with Timberline Roofing. Edgar and Mario helped me replace my roof and gutters, and they were incredibly patient and dedicated to finding the perfect solution for my setup. Great communication, high-quality work, and excellent customer service. Easy 5 stars.

  Reply from the business

  Thank you so much for the kind words and 5-star review! We really enjoyed working with you on your roof replacement and gutters in cottonwood heights it means a lot to hear that you had a great experience with our team. If you ever need anything roof repairs, storm damage help, or an inspection we’re always here for you. Thanks again for trusting Timberline Roofing!

• 5 out of 5Torhalla Talaksdater4 months ago

  I found Cesar with Timberline roofing on Angi and set up a an estimate. When he saw how little the repair was, because of the last big wind storm, he said it would take five minutes, and he could do it on the spot. All he needed to do was rehang one section of the aluminum flashing that had been installed two years ago that had came down from the back gable of the roof. I should have taken a before shot

  Reply from the business

  Thank so much for your review! We’re glad Cesar was able to take care of your roof repair so quickly after the wind damage. We appreciate you trusting Timberline Roofing for your roofing needs!

• 5 out of 5Randy EdwardsEdited 4 months ago

  Job well done, 4 man crew finished tear-off and new shingles in 2 days. Very organized from bid, to scheduling, to installation fitting in the weather window we had. Very pleased.

  Reply from the business

  Randy thanks for the great feedback. We appreciate you for using timberline roofing on your roof replacement.

• 5 out of 5Margaret Battin4 months ago

  This company, Timberline Roofing, has been totally wonderful —not only did they provide the most economical price but they did a fantastic job. On time. Beautiful work . Careful, thoughtful planning and even a few extra touches. My main contact has been Cesar Mendez, who has been congenial and helpful and in charge of everything. they did this job in even less time than was predicted and it looks fantastic. I couldn’t be happier. I had interviewed four different roofing companies before picking this one and I certainly picked the right one. Margaret Battin

  Reply from the business

  Margaret, thanks for the great feedback. We really enjoyed working on your roof replacement in Salt Lake City!

• 5 out of 5Vivian Lopez5 months ago

  I had a great experience working with Timberline Roofing on a family-owned commercial property. From the very beginning, they were responsive, professional, and easy to communicate with. They answered all of my questions promptly and provided very competitive pricing without sacrificing quality. The work itself was done efficiently and with great attention to detail. What really stood out to me was the level of follow-up and support after the job was completed. It’s clear they are knowledgeable and genuinely care about their customers. I would absolutely recommend Timberline Roofing to anyone looking for reliable, high-quality roofing services.

  Reply from the business

  Vivian, thanks for the great review we loved working with you on your roof replacement!

🏢 Protect your business with expert commercial roofing solutions from Timberline Roofing in West Jordan! Whether you need a new commercial roof or a complete replacement, our experienced team delivers reliable workmanship and long-lasting protection for your property. Our Commercial Roofing services include: · New commercial roof installation · Commercial roof replacement · High-quality roofing systems built for durability Call Timberline Roofing in West Jordan, UT today or schedule your free inspection online:4 days agoLearn more

• Warranty offered

  “…HomeAdvisor Elite Service Badge Google Guaranteed Badge Angi Certified Our Team John…”

• Free estimates

  “…Roofing Skip to content (801) 860-4319 FREE INSPECTION About Us What We Do Accreditations…”

• Financing available

  “…Ten Years in Business Affordable Financing Available All Work Done In-House GET A FREE…”

• Mentions the BBB

  “…most trusted names in the industry: BBB Accredited GAF Master Elite HomeAdvisor Elite…”

Their site also states: license number shown.