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Roof Warden

Roofing contractor

Thomas Family Roofers

859 Horan Dr, Fenton, MO 63026

Listed under Ballwin, MO

Google average
4.9
Ratings counted
120
One and two star
0 of 120(0%)
Missouri median
2.5%

The first three are Google’s own figures for Thomas Family Roofers, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.

Rating breakdown

4.9
120 ratings
How the 120 ratings break down, from five stars to one
5
10285%
4
1815%
3
00%
2
00%
1
00%
0%of these 120 ratings are one or two stars (0)

Lower than most — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Thomas Family Roofers. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • crew24
  • rain17
  • chimney13
  • nails12
  • debris11
  • flashing10
  • skylights8
  • decking7
  • driveway7

Other reviews we hold

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Adam Pham3 days ago

    Good afternoon, I wanted to follow up on our roofing project. The job is now finished, and the final permit has been approved. We are very happy with the work completed by the roofing crews. The first crew handled the tear-off and replaced the damaged trusses and roof decking, and they worked long hours to make sure everything was done right. They were professional, polite, and very thorough from start to finish. The fire barrier and waterproof underlayment were installed quickly the next day, and the sheet metal work also turned out excellent. We especially appreciated Randall for his hard work and strong attention to detail. It is not often you see that level of care, especially when someone is handling so much on their own. His craftsmanship really stood out. Thomas was also outstanding. He answered my questions quickly, explained each step clearly, and made sure I understood the process as the roofing work moved along. He checked in at our home regularly and kept everything on track. Julian was great to work with as well. We appreciated the time spent reviewing our roofing options and explaining the best path for our home. He was informative, knowledgeable, and easy to talk with throughout the project. Overall, the entire experience went beyond our expectations. We now have a durable, well-built roof that looks great and gives us real peace of mind. The crew delivered a professional roofing job with quality materials, solid communication, and excellent workmanship. We truly appreciate the care and effort that went into this project.

  • 5 out of 5Ian Bates3 weeks ago

    Outstanding roofing job. Thomas and his crew arrived early, protected the area, and got right to work. As they removed the old roof, they stayed on top of cleanup and kept watch for nails and old roofing debris. They installed new felt …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Julian Mcbridea month ago

    I agree with many other reviews that Julian, Malachi, Randall, and the roofing crew are outstanding with roof repair and gutter work. During the inspection, Julian found bad chimney flashing and some rotted roof decking. The crew replaced …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Austin Richa month ago

    We needed the small flat roof section on our home replaced so our insurance would stay active. Many bigger roofing companies did not want to take on a small roofing job, but Thomas Family Roofers came out the same day and gave us a clear estimate. Just a couple of days later, Randall and the crew arrived in Fenton and replaced the full flat roof in one day. The price was very fair, and the whole roofing process was smooth and professional. I also asked if we should replace the rest of the roof, and they honestly explained that it still had several good years left and showed no signs of leaks or major wear. I really appreciated their honesty, roofing knowledge, and great service. Keep up the good work.

  • 5 out of 5Deborah Lowerya month ago

    Highly recommend Thomas Family Roofers for any roofing work. We first hired them for a small roof repair at my son’s home, and that good experience made it easy to call them again for a full roof replacement on our own house. Julian was …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5L Blackwella month ago

    After an F-1 tornado caused major damage to our warehouse, including the roofing system, awning, metal trim, paint, and vinyl gate, we spoke with several contractors before choosing company: Thomas Family Roofers in Fenton. A lot of other roofers seemed more focused on sales talk and deductibles than actually checking the storm damage. Malachi took a much better approach from the start. The first thing Malachi did was perform a full inspection of the building, including getting up on the roof to document the visible damage with detailed photos. After that, he sat down with us and clearly explained what he found, what repairs were needed, and how the whole roofing and insurance process would move forward. It felt honest, professional, and focused on building trust instead of pushing a hard sale. He also explained how the team would work with vendors, subcontractors, and the insurance adjuster so every part of the storm damage would be properly documented and supported. That made a big difference to us. Once the claim process started, Malachi stayed as our main point of contact and was always available when we had questions about the roof work, exterior repairs, or claim details. There were several times when parts of the claim were not approved at first, but Malachi stayed persistent. He came back out, documented everything again, added more photos and details, and helped resubmit the information. In the end, the denied items were accepted, including major exterior repainting that had previously been rejected. His experience with storm damage claims and commercial roofing repair really showed throughout the process. Once the scope of work was approved, everything moved in an organized and professional way. He kept us updated on scheduling, repairs, and completion of each phase, and made sure the roofing and exterior work was done the right way. After each part of the job, he followed up with us to confirm we were happy and that the workmanship met expectations. From

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5S Rollinsa month ago

    Malachi was excellent in getting everything arranged for my roof installation and explaining each step clearly. Thomas Family Roofers did a great job on the new roof, and the whole process was smooth even while I was away from the property. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Jerome Sa month ago

    I found a roof leak in a room of my newly remodeled home, and Brantley was at my door within hours to inspect and troubleshoot the problem. This was my first roof from the previous homeowner, and based on Brantley’s careful review of the shingles, flashing, and overall roof condition, it has held up very well and still has plenty of life left. His honesty, clear explanation, and attention to detail really stood out. He quickly found the issue, explained the needed repair in simple terms, and took care of it right away. I’m very happy with the fast response, professional service, and quality roofing knowledge, and this roofing company will be at the top of my list when it’s time for a replacement.

  • 5 out of 5Hunter Pruitta month ago

    We’re very happy with our new aluminum roof and the whole roofing project. It should handle Missouri heat, heavy rain, strong wind, and changing weather for many years. The roofing crew installed snow guards to help control sliding snow and improve safety in winter. The roof looks great, and the new aluminum shingles on the dormers really improved the overall appearance of the house. We had several shingle color options and picked a gunflint shade, which has a nice slate-style texture embossed into the metal for added curb appeal and solid water runoff performance. Julian, Randall, and Malachi did a careful job with the installation. The crew updated the chimney area and vent caps, added a ridge vent, and installed soffit vents to improve attic airflow. They also removed and reinstalled the gutters so the drip edge flashing and shingles could be fitted the right way. Everything was secured with screws, and the team followed strong roof safety practices during the install. We are very pleased with the finished roof. It adds long-term value to the home, looks attractive, and should last a very long time, even with solar panels already installed. We’re happy customers and would recommend this roofing service to anyone wanting a durable, good-looking roof.

  • 5 out of 5duane greer2 months ago

    I was very impressed with Brantley and the crew at Thomas Family Roofers. We had a few roofing contractors come out for estimates, and after looking closely at the scope of work and materials, it was clear they offered more complete roofing …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5K Delgado2 months ago

    We recently had our roof replaced because it was getting old, and our neighbor had their roofing project done at the same time. The whole experience was excellent, and the new roof looks beautiful. The roofing crew showed up right on time, and within minutes they were already up there removing the old shingles and getting the job moving. A little later, the supervisor julian arrived and took time to go over all of our questions and concerns. he was very helpful, easy to talk to, and explained the roofing process in simple terms. It was clear he cared about the quality of the work and wanted everything done the right way. We saw him several times during the day checking on the crew, making sure the installation stayed on track, and even helping out when needed. The crew worked hard all day and stayed organized from start to finish. They handled the roof replacement and gutter work with real skill, and everything came together smoothly. We were especially impressed with the cleanup. i did not find a single nail, shingle scrap, or piece of debris anywhere around the yard, driveway, or landscaping. That level of care really stood out. Overall, everything was done professionally and with great attention to detail. the crew was friendly, hardworking, and respectful, and the supervisor made sure the whole job was completed properly throughout the day. Since the work was finished, we have already received many compliments from neighbors on how sharp the new roof and gutters look. If you want strong communication, fair pricing, solid workmanship, and a dependable roofing crew, this is a great choice. We are very happy with our new roof, and the gutters now work properly without leaking all over the place. It was a smooth and positive experience from beginning to end.

  • 5 out of 5Roberto Snow2 months ago

    We contacted several roofing contractors for an estimate on a roof replacement for our elderly mother in Fenton. Thomas came out, inspected the whole roof carefully, and pointed out that some decking around the chimney might need to be …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Mason12 M2 months ago

    Our condo association is a new roofing customer in Fenton. We had major roof damage on our 5-story building, so as board president I called for help and explained the situation. Julian came out the very next day, completed a full roof inspection, and quickly provided a clear proposal for the needed repairs. The roofing crew worked hard, stayed professional, and finished the repair work efficiently. We are very pleased and relieved to have the roof restored and protected. They have earned our trust and will be our roofing contractor going forward.

  • 5 out of 5Monique Obrien3 months ago

    We got estimates from several roofing companies to replace our 16-year-old roof, and a few were highly recommended. One roofer wanted to bundle new gutter guards into the roof replacement for a big extra cost, and a couple of bids came in …

    Google cut this review short. The full text is on their Google profile.

What Thomas Family Roofers says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Fenton Roofing Experts at Your Service Licensed & Insured Thomas Family Roofers…”

  • Insured

    “…Experts at Your Service Licensed & Insured Thomas Family Roofers When it comes…”

Other roofers in Ballwin

Ranked by how many ratings Google has counted.

Other roofers we list in Ballwin
Roofing contractor
Tesson Roofing & Exteriors LLCroof replacement, gutters, siding replacement4.9840 ratings2.4% one and two star(314) 254-4210
CJS Roofing Companyroof replacement, answering questions, new roof5.0174 ratings0.6% one and two star(636) 349-5225
Clark Brothers Roofing & Constructioncrew, flashing, ventilation4.9114 ratings0% one and two star(636) 264-8880
Peak Performance Roofingquick response, thorough cleanup, fair quote4.947 ratings2.1% one and two star(636) 225-6924
STL Roof RenewRoofing contractor5.04 ratingstoo few to compare(314) 400-9804

All roofers in Ballwin →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 120 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 26 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.