Roofing contractor
The Third Estimate
2840 Lincoln Way E, Massillon, OH 44646
- Google average
- 4.6
- Ratings counted
- 44
- One and two star
- 4 of 44(9.1%)
- Ohio median
- 2.0%
The first three are Google’s own figures for The Third Estimate, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 40 | 91% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 9% |
Higher than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for The Third Estimate.
- 1 out of 5Jake Bradshawa month ago
Drivers of their transit vans are on 77N putting lives in danger. Unprofessional and dangerous to be cutting people off in traffic on the highway. Stay far away from these dangerous careless individuals.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- windows6
- easy process4
- polite staff4
- siding3
- guidance2
- clean crew2
- quick team2
- shingles2
- general window replacement2
- responsiveness2
- cutting2
Other reviews we hold
14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5emalee marie3 weeks ago
JR did a fantastic job, from first visit to install, with my roof project! he was always available to answer any questions. thank you JR and 3rd eatimate
Reply from the business
Hi Emalee, Thank you so much for the fantastic review! We are so glad to hear that JR took such great care of you from your very first visit all the way to the end of your roof project. I’ll be sure to pass your kind words along to JR—he works hard to be there for our customers every step of the way! At The Third Estimate, we always want to be the kind of contractor you’d gladly recommend to a friend. We know home upgrades can feel stressful, so keeping things clear, simple, and easy for you is always our goal. Our team takes so much pride in doing great work to keep your home safe and comfortable. Thank you for trusting our family business with your home!
- 5 out of 5Patti Grass4 weeks ago
Very very fast ! Nice people and they clean up the mess ! Highly recommend!
Reply from the business
Hi Patti! Thank you so much for the wonderful review! We are so glad to hear that our team was nice, worked very fast, and cleaned up everything nicely when they were done! Our crews work so hard to deliver top-notch craftsmanship. We truly want to be the stewards of your home's safety, efficiency, and comfort. We know how much your house means to you, and we always want to make your home upgrades completely stress-free! Hearing that you had such a great experience with our team means the world to us. Thank you for trusting us and for highly recommending us to others. Welcome to The Third Estimate family!
- 5 out of 5Angela Milano-Hnasa month ago
We had JR come out for a roofing estimate and he was great to work with. He took the time to actually walk us through what was going on with our roof, what our options were, and why he was recommending what he recommended — no confusing jargon, no pressure. You could tell he knew the business inside and out. Made the whole process way less stressful. Would definitely ask for him again.
Reply from the business
Hi Angela! Thank you so much for taking the time to share your experience with us! We are so glad to hear that JR came out and took such great care of you for your roofing estimate. He really does know the business inside and out, and I will be sure to pass your kind words along to him! We love sitting down with our Northeast Ohio neighbors to help explain how everything works. We always want to be the contractor you would recommend to a friend. That is why we do our best to make home upgrades completely stress-free! Our goal is to give you all the facts and find the best high-quality options for your home without any pressure or confusing jargon. Thank you for giving us the chance to earn your business, and welcome to The Third Estimate family!
- 5 out of 5James Irby2 months ago
JR was great. Had him replace my mother’s windows. He was attentive and patient with my elderly mom. Kind and Timely service. Great price point
Reply from the business
Hi James, Thank you so much for this wonderful review! We are so happy to hear that JR took such amazing care of your mother. I will be sure to share your kind words with him! We want to be the contractor you would recommend to a friend. Our crew works hard to be true stewards of home safety and comfort. It means the world to us that JR was attentive, patient, and kind with your mom throughout the window replacement process. We know home projects can feel big, so we always try to keep things timely and stress-free while giving you a great price point. Thank you for trusting our family-owned team with your mom's home. We truly appreciate your support!
- 5 out of 5Christopher DeMain2 months ago
Couldn't have been more impressed with the professionalism from JR when he showed up. Then, he saw angle we didnt see, understood our financial situation and made sure our home was safe. He answered when we called and was invested the whole way!
Reply from the business
Hi Christopher, Thank you so much for this wonderful review! We are so happy to hear that JR was absolutely great to work with and showed so much professionalism when he arrived. I will be sure to share your kind words with him! We always want to be the contractor you would recommend to a friend. For us, that means listening closely to your needs to find high-quality options that fit your budget without any stress. It is wonderful to hear that JR looked out for your home's safety, saw a great angle you hadn't thought of, and stayed invested every step of the way. We truly appreciate you taking the time to support us!
- 5 out of 5J.R. Johnson2 months ago
JR did a great job Quarterbacking my roof job! Great service from beginning to end. I appreciated his professionalism.
Reply from the business
Hi , Thank you so much for this great review! We are so glad to hear that JR did such an amazing job quarterbacking your roof project. I will be sure to share your kind words with him! We want to be the contractor you would recommend to a friend. Our crew works hard to be true stewards of your home's safety and comfort. It is wonderful to know that JR showed great professionalism and gave you top-notch service from the very beginning to the end. Thank you for trusting our family-owned team with your roofing needs. We appreciate your support!
- 5 out of 5JR Hnas2 months ago
John Ray did a great job with my windows!!
Reply from the business
Hi John, Thank you so much for the great review! We are so glad to hear that John did such an amazing job with your windows! I will be sure to share your kind words with him. We want to be the contractor you would recommend to a friend. Our crew works hard to be true stewards of your home's safety, efficiency, and comfort. It is wonderful to know that John provided top-notch craftsmanship for your home. Thank you for trusting our family-owned team with your window project. We truly appreciate your support!
- 5 out of 5Curt Schaffer3 months ago
I have to say is company is very professional Tyler took care of repairs on my roof out of the goodness of his heart I would recommend him to everyone I will in the future use him for anything
Reply from the business
Hi Curt, Thank you so much for the wonderful review! We are so glad to hear that Tyler took such great care of you. Hearing that he completed your roof repairs with such a kind heart really makes us proud of our team. At The Third Estimate, we always want to be the contractor you would recommend to a friend. We treat every home as if it were our own. It is our goal to make every project stress-free, safe, and comfortable for our neighbors here in Northeast Ohio. Thank you for trusting us with your roof! We truly appreciate your recommendation, and we look forward to helping you with any future projects you need.
- 5 out of 5Divinely Curated4 months ago
After the storm, we had shingles blow off and needed an estimate fast. JR Hnas with The 3rd Estimate was great to work with—professional, responsive, and easy to talk to. He made the whole process feel straightforward and stress-free. Highly recommend!
Reply from the business
Hi Divinely! Thank you so much for the kind words and for recommending us! I am so glad to hear that JR took such great care of you. It can be a bit scary when shingles blow off after a storm, so I am happy to hear he was responsive and easy to talk to. I will be sure to thank him for making everything straightforward for you! Thank you for trusting us with your roof replacement. We always strive to be the contractor you’d recommend to a friend. Our goal is to provide a stress-free home upgrade while acting as stewards of your home’s safety and comfort. We truly appreciate you supporting our local, family-owned business here in Northeast Ohio!
- 5 out of 5Mark Rosenthal4 months ago
I had shingles blowing off my roof, thank goodness for JR and 3rd estimate
Reply from the business
Hi Mark! Thank you so much for sharing your experience with us. I am so glad to hear that JR took such great care of you! It can be a bit scary when shingles are blowing off, so I am very happy he could be there to help you out. I will be sure to thank him for looking after your home. Thank you for trusting us with your roofing project. We take a lot of pride in being stewards of home safety and comfort for our neighbors. We always want to provide a stress-free home upgrade, especially when the weather is causing trouble! We truly appreciate you supporting our local, family-owned business here in Northeast Ohio!
- 5 out of 5Dana S5 months ago
Ronnie visited today and gave a great estimate for improvements we are considering. He was on time, polite and informative.
Reply from the business
We take being on time pretty seriously around here because your schedule matters just as much as the project itself. It sounds like he hit the nail on the head by keeping things informative without all the usual high-pressure sales fluff you see sometimes. We really appreciate you giving us a shot at earning your business.
- 5 out of 5Alan Donovan7 months ago
The Third Estimate and Team did a splendid job on my roof project in Rocky River. I have now used their company on four roof projects and a few window and siding projects. Peter has been a great to work with on every project. He keeps timeline and always treats me fair on overall cost to keep budget.
Reply from the business
Four roofs is quite the track record, and we truly appreciate you trusting us with your projects. Peter really prides himself on keeping those timelines tight and the numbers honest, especially since we know how quickly exterior costs can spiral if you aren't careful. It’s always a pleasure working with familiar people where we already know the the expectations. We look forward to being your go-to crew whenever the next project pops up on your radar!
- 5 out of 5Colin Matthews8 months ago
We received three estimates, and this company clearly stood out. They were professional, easy to work with, and did a great job on the installation. Very happy with the results and would recommend them.
Reply from the business
Thank you, Colin! We’re so glad to hear that The Third Estimate stood out among your options. Our team takes pride in providing a professional experience from the initial consultation to the final installation. It’s great to know you’re happy with the results—we truly appreciate your recommendation and are grateful you chose us for your home improvement project!
- 5 out of 5Julie bewley8 months ago
The Third Estimate did a great job on our siding. The process was really easy. The project manager was extremely helpful we changed a small design when they were here and it made a huge difference!
Reply from the business
Thank you, Julie! We're so glad to hear you're happy with your new siding. It's great to know the process felt easy and that our project manager could support your design change on the spot—that kind of flexibility really can make all the difference. We appreciate you choosing The Third Estimate for your home improvement project and are thrilled we could help enhance your home's curb appeal!
The latest post from this business
Posted by The Third Estimate to their own Google profile 7 months ago. Their words, not ours.
🚨 BEWARE OF OUT-OF-TOWN STORM CHASERS IN NORTHEAST OHIO 🚨 Northeast Ohio just got hit by severe wind and hail. Before you sign a contract with a door-knocker who just rolled into town, remember this: a 50-year warranty is worthless if the company disappears next month. The Third Estimate has been protecting homes locally since 1996. We were here before the storm, and we’ll be here after. We don't just find the damage; we manage every step: · Free Inspections · Adjuster Meetings · Full Installations Don't gamble your home's biggest defense system. Trust the local Owens Corning Platinum Preferred Contractor with 1,500+ Google 5-Star Reviews.Apr 16, 2026Call now
What The Third Estimate says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…on 07/31/2026 Get This Deal Lifetime Warranty Get the best roofing warranty in the…”
States a founding year
“…Roofing, Windows, Siding & Gutters Since 1996 Local Roofing, Window, Siding &…”
Free estimates
“…Contact us today for a free inspection and estimate. Small Enough to Listen…”
Financing available
“…Financing available — 0% interest for 12 months on…”
Mentions the BBB
“…1,476+ Google Reviews 4.8 Star Average Better Business Bureau A+ Rating Platinum Preferred Roofing…”
Family owned
“…in 1996, The Third Estimate is a family-owned business driven by a passion for…”
Their site also states: states years in business.
Other roofers in Massillon
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Henderson Roofing & Constructionroof replacement, gutters, answering questions4.9371 ratings2.4% one and two star(330) 323-1500 | 4.9 | 371 | 2.4%9 of 371 | (330) 323-1500 |
| J & J Roofingefficiency, courteous staff, new roof installation5.0133 ratings0% one and two star(330) 231-0177 | 5.0 | 133 | 0%0 of 133 | (330) 231-0177 |
| Diamond Roofing Prosinsurance claim assistance, siding repair, quick response time5.096 ratings1.0% one and two star(330) 826-1327 | 5.0 | 96 | 1.0%1 of 96 | (330) 826-1327 |
| Anthony Roofingprofessional crew, amazing crew, roof quality4.766 ratings6.1% one and two star(330) 412-6590 | 4.7 | 66 | 6.1%4 of 66 | (330) 412-6590 |
| Alpha Kings Constuctiongutters, skilled crew, siding5.058 ratings0% one and two star(234) 378-8030 | 5.0 | 58 | 0%0 of 58 | (234) 378-8030 |
| Topline Roofing LLCroof replacement, polite team, quick response4.958 ratings0% one and two star(330) 275-8804 | 4.9 | 58 | 0%0 of 58 | (330) 275-8804 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 44, of which 37 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.