Diamond Roofing Pros

The only one or two-star review we hold for Diamond Roofing Pros.

• 1 out of 5Parker CastoEdited 3 months ago

  I contacted them 3 weeks ago for a roof inspection for my townhouse, the guy told me he would bring a tall ladder. He instead sent someone else and did not tell him it was a 3 story unit so it …

  Google cut this review short. The full text is on their Google profile.

• insurance claim assistance13
• siding repair8
• quick response time7
• storm damage repair6
• initial inspection4
• garage roof2
• porch replacement2
• downspout repair2
• shingle pack2
• quick scheduling2

14 more of the 89 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Amanda Allen6 days ago

  My experience with Diamond Roofing Pro’s was amazing. I had storm damage to my home, my roof and my Siding, they did an excellent job. They were very timely. Their customer service service is A1, Zach, Leone Is my Contractor and he goes above and beyond to make you comfortable with the decisions that you’ve made if you’re ever in the market for roofing siding, gutters or restoration please don’t hesitate to contact Diamond Roofing Pro’s. They’re the best.

  Reply from the business

  Thank you for the 5 star review, Amanda! We really appreciate you and your trust in Diamond Roofing Pros with your home. We are glad Zach and the team were able to make the process comfortable and keep everything moving along. We truly appreciate your kind words and your recommendation.

• 5 out of 5Ronald Bethel2 weeks ago

  AWESOME that word is the perfect way to describe Zach his partner and contractors. Great group of guy's whenever I see someone in need of roofing repairs I will be sending them to Diamond Roofing Pros 🙂 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Ronald! We appreciate the kind words and recommendation!

• 5 out of 5Kathy Carra month ago

  We had storm damage to our roof in the Spring. Diamond Roofing Pros was recommended by a friend. My husband and I had a fantastic experience with Diamond Roofing! Zach …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Kathy! Thank you so much for taking the time to leave such a thoughtful review. Dealing with storm damage is never easy, so we are absolutely thrilled to hear that Zach was able to make the insurance process smooth and stress-free for you and your husband. The crew will be so happy to hear your kind words about their hard work and cleanup too! We truly appreciate your recommendation and are glad we could help. Thanks for choosing Diamond Roofing Pros!

• 5 out of 5Marc Helmbrechta month ago

  Highly recommend. Responsive! Excellent Customer Service! Thorough inspection of my roof, identification of the issue, and remediation. All within hours of my call requesting service.

  Reply from the business

  Thanks for the awesome review, Marc! Glad our roofing team could get out there quickly after the storm to take care of you. We appreciate the recommendation!

• 5 out of 5January SepelakEdited a month ago

  Zack was very helpful and worked with me and my Insurance company to get the job done. He kept in contact with me the whole job. Was available for any questions I may have had. They did an excellent job putting on my roof and making sure everything was cleaned up before they left. I would recommend them for anyone they do a great job.

  Reply from the business

  Thank you, January! We appreciate the five star review!

• 5 out of 5Josh Stone3 months ago

  Excellent company!! Extremely friendly, knowledgeable & professional. High quality work and very respectful to property. This was my first time getting a new roof, Justin, the co-owner was incredibly helpful with the whole process, including getting me up to speed on how to make a claim on my home owners insurance, and made himself available at all times. I highly recommend this company if you are in the market to hire a family owned business for your next new roof. The crew was very friendly, and efficient as well. If I could I would give them a 10 STAR ⭐️ rating!!

  Reply from the business

  Thank you so much for the glowing review, Josh — we truly appreciate your kind words. We're glad Justin and the crew could make your first roof replacement smooth, help with the insurance process, and treat your property with care. Hearing that you’d give us a 10-star rating means a lot to our family-owned team. If you ever need anything else, please don't hesitate to reach out.

• 5 out of 5Matt Daily3 months ago

  Worked with Justin and the team to address some storm damage to my siding. The initial response was prompt, the scheduling was quick and painless, then the ultimate work was completed quickly with the finished product looking terrific ! Would highly recommend.

  Reply from the business

  Thank you, Matt. We're glad Justin and the team were able to respond promptly, schedule quickly, and deliver a finished product you're happy with. We appreciate your recommendation and your trust in us. Please reach out if you need anything further.

• 5 out of 5Elizabeth Glosik3 months ago

  Justin and his Team are great at assessment, followup and getting the job done. They are definitely on my call back list for any future roofing needs!

  Reply from the business

  Thank you, Elizabeth — we’re thrilled Justin and the team exceeded your expectations with the assessment, follow-up, and getting the job done. We appreciate being on your call-back list and look forward to helping with any future roofing needs. Your recommendation means a lot to us.

• 5 out of 5Devon Fackelmann4 months ago

  Had a piece of siding hanging down and Zach answered immediately and was able to come by and check so quickly. He gave me honest opinion and information and was able to help right away!

  Reply from the business

  Thank you, Devon! We're glad Zach could respond quickly, give an honest assessment, and help right away. We really appreciate you taking the time to share your experience and will pass your kind words along to him. Please reach out anytime if you need anything else.

• 5 out of 5Rand Post4 months ago

  Absolutely top notch. Best in class for trustworthiness, timeliness, communications, workmanship. The Price was fair.

  Reply from the business

  Thanks, Rand! We appreciate the kind words and recommendation.

• 5 out of 5Ryan Pritt5 months ago

  Couldn't have better things to say about my experience with this company. We discovered a water stain on our ceiling after midnight and grew even more concerned when we saw the forecast for the following day called for storms throughout the day. I left a message to Diamond immediately knowing it was well after-hours. By 6 AM had already received a call from Zach from their team and by 8 AM Dustin was on-site, inspecting the situation, going into our attic to document the issue with photos and capturing aerial images to confirm the source of the problem. Not only was this the most incredible, prompt service, but both of them couldn't have been kinder and more honest to deal with. Truly one of the best experiences we've had with a home services company and couldn't recommend more.

  Reply from the business

  Ryan, thank you for the thoughtful review. Discovering a water stain in the middle of the night, especially with storms in the forecast, can definitely be stressful, so we’re glad we could respond quickly and get someone out first thing to inspect the roof and attic and document what was going on. Our goal is always to provide prompt service, clear answers, and honest guidance so homeowners understand exactly what’s happening with their roof and what the next steps should be. We truly appreciate you trusting Diamond Roofing Pros for the roof inspection and for taking the time to share your experience. If you ever need anything in the future, don’t hesitate to reach out.

• 5 out of 5Linette Garc5 months ago

  First, we have a newer roof that a large tree limb damaged, piercing through the roofing wood and rain was in the forecast. Diamond Roofing immediately sent a group out to temporarily repair and protect the roof, provided an estimate and returned at our convenience. The repair was excellent! A test was completed to match the shingles. The workers were efficient, friendly, and cleaned up after working. So, six months later, we hired them for a bathroom remodel. Again, the workers were polite, efficient and professional. Our bathroom is beautiful! Thank you for two jobs well done.

  Reply from the business

  Thank you for the 5-star review, Linette! we are happy to serve our neighbors in Cuyahoga Falls, and it was a pleasure to help you out with both of your projects. Our team takes a lot of pride in being efficient and leaving a clean job site behind, so we’re thrilled to hear you had a great experience. We truly appreciate your business!

• 5 out of 5Marcia Grossman6 months ago

  The wind storm last week tore a piece of fascia off the edge of our roofline. I called Diamond roofing and they came out the same day to repair it. They custom bend the metal trim to match. Our fascia had some extra detail that couldn't be …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Marcia, thank you for the kind words. Storm damage can be stressful, so we’re glad we could respond quickly and get the fascia matched perfectly. We truly appreciate you and your recommendation.

• 5 out of 5Ian Mercer6 months ago

  I used this Company after a storm sent a tree branch through my roof. Sadly insurance wasn’t of any use at all however they repaired a solid portion of my roof for a better price than I was originally quoted. The roof looks brand new again and I’ll be using them in the future.

  Reply from the business

  Thank you for choosing Diamond Roofing Pros, Ian. We’re glad we could help with your emergency roof repair and look forward to working with you again in the future.

Our team is hard at work today giving another local home total protection and a fresh new look. From complete roof replacements to siding and storm damage restoration, Diamond Roofing Pros has you covered! Call today for your free estimate!Jul 25, 2026Call now

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