The Roof Doctors

All 6 of the one and two-star reviews we hold for The Roof Doctors, most recent first.

• 1 out of 5James Maddox3 years ago

  Don't know the service because they never ever did return my phone calls or text. I ended up watching some YouTube videos and fixed my roof leak myself.

• 1 out of 5Sabrina Yeasky3 years ago

  Do Not Use This Company. I set up a Roof Inspection the last week of July. They were very communicative that week and even came out to my house. That week I was told that they would get back to me next week. I have not heard back from them in months. I have called, texted, and emailed trying to see the results of my inspection or just reach someone. I was very unhappy with their service and thought this was very unprofessional.

• 1 out of 5tamika waller3 years ago

  My husband called about setting up an appointment for roof repair. The guy said he would get back in touch to set up a date and time. He never responded to follow up.

• 1 out of 5Dennis Chambers5 years ago

  Installation was fine, but now I have a leak. Anthony Jewell has been out to look at it (about 3-4 weeks ago). Promised to come back the next week. It's been crickets since then, and he won't return my phone calls.

  Reply from the business

  The issue was resolved, albeit in less than an normally acceptable timely manner. We apologize for the delayed repair to your fireplace and hope you’ll amend your review to reflect our proven commitment to our clients in consideration.

• 1 out of 5Grady McMinn7 years ago

  Called Anthony on 10/4/2018 was finally called back on Monday 10/8/2018. He said he had been out of town and just got back was clearing up his messages. He set up an appointment to be at my house in Benton, Ar. ( where he said he has an …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize for the obvious scheduling conflict and subsequent loss of a possible customer. We will use this experience to better ourselves and our staff, throughout the entire company.

• 2 out of 5Scott Austin7 years ago

  I called this company and they promptly came out and gave me a price for the repairs I needed then I never heard from them again. They may do good work but if you have a small job I would look elsewhere.

  Reply from the business

  Mr Austin, while reviewing the notes in our system regarding you file, it appears we were under the impression that you chose not to use our services. Since there is a discrepancy, please let us know so we can address it internally.

• insurance5
• gutter4
• hail2
• hail damage repair2
• leak2
• insurance claim assistance2
• clean up2
• work quality2
• crew2
• roof repair2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ester Liles2 months ago

  CRD completed a full re-roof on our daycare, and the entire process was smooth from start to finish. The crew was professional, on time, and very respectful of our facility and daily operations. They kept the site clean, worked very safely around staff and children, & delivered high-quality workmanship. The new roof looks great and gives us peace of mind knowing the building is properly protected. Highly recommend them for commercial projects.

• 5 out of 5Donavon Toews2 years ago

  Excellent work, fast response time and completed the job ahead of schedule.

• 5 out of 5Bill Kimbro3 years ago

  I am very pleased with the work done by Roof Doctors. Nick and Anthony came down within a day of my call and found hail damage. Then they met my insurance inspector when he came to inspect my roof after I filed a claim. My insurance inspector agreed with their findings and within a very reasonable time a new roof was installed. Everything went very well and the crew cleaned up all nails and debris from the job. As sometimes happens, other damage was found and they have filed amendments to my original claim. It is nice that they will file the paperwork and photographs as the job requires. All in all a very stress-free operation for me. Thanks guys.

• 5 out of 5Mike Williams3 years ago

  I feel reviews are so helpful when choosing where to purchase just about anything, but especially an investment in your home like a roof. I chose this company because of the reviews, so I'm returning the favor. We recently bought an older home, and it had not only leaks due to hail damage, but 3 layers of roofing that had to be removed. These guys worked so hard and fast. I lost count of how much old roofing garbage they hauled out of here. They were done with our home and detached garage in a day. They rebuilt a few spots that had rotted, they brought in a gutter guy for us. It looks so good! They also met with our insurance guy and dealt with that for us. I'm really happy with the job. You can't go wrong with this company!

  Reply from the business

  Mike, we’re happy to help! - that’s exactly what we are here for! glad you’re happy with everything we accomplished on this one.

• 5 out of 5Nick Walker4 years ago

  More than quality service at a more than quality price. Would highly recommend.

• 5 out of 5Colton Fischer5 years ago

  Called early am and returned my call within minutes! Came out to give quote the same day and was repaired within a week! Very professional and very pleased with quality of work and clean up! Would recommend to anyone!

  Reply from the business

  Thank you! We appreciate the feedback!

• 5 out of 5Terrie Scalzo-Brewer7 years ago

  Aqua Roofing and Anthony Jewell get an A+ from our family! Super professional and friendly. Hail damage to our large duplex and 3-car garage had caused interior water damage that Anthony and his co-pros found (which our insurance adjuster “overlooked!”) Anthony not only installed a beautiful roof but arranged for gutter replacement and ALL interior repairs with excellent contractors. He dealt with our insurance company directly. We didn’t have to hassle with anyone and we couldn’t be more pleased with all of the finished work!

  Reply from the business

  Thank you!

• 5 out of 5Blake Skylar Rogers8 years ago

  Anthony was quick to come out and assess the issue. He fixed the problem at a competitive price, and we haven't had issues with the roof since.

• 5 out of 5Cathy Hardin8 years ago

  We are extremely pleased with Aqua Roofing. The staff started and finished our roof when they said they would. Fast, friendly and professional all the way, from helping me pick out a shingle and gutter color to the clean up when they were finished. I would definitely recommend them!

  Reply from the business

  Thank you!

• 5 out of 5Kristi Bohn8 years ago

  Professional company. Handled all my insurance issues and replaced my roof in one day. Aqua roofing will always handle my roofing needs.

• 5 out of 5Laura Breitfeller8 years ago

  We recently needed a new roof,screens and gutters. Aqua Roofing handled it all seamlessly. I would highly recommend them!!!. Anthony and his guys were so professional and answered any and all the questions I had. The house looks phenomenal!!! Thanks again

  Reply from the business

  Thank you!!!

• 5 out of 5Kurt Breitfeller8 years ago

  We could not have asked for a better experience. Right from the estimate, Anthony was prompt, professional and very pro active with our insurance company. His team worked quickly to install a beautiful new roof on our home. I certainly would recommend them for all your roofing needs. It’s good to see reliable, professional service is still available. Aqua Roofing is all you need to know. Give Anthony a call. You won’t be disappointed.

  Reply from the business

  Thank you, sir! We greatly appreciate the review and hope to continue servicing your roofing needs in Texarkana.

• 5 out of 5Joe Dowd8 years ago

  Anthony and his team have always provided high quality work at reasonable prices for us. I would recommend him to anyone. Very pleased with all their work.

  Reply from the business

  We appreciate the review! If you ever need us in the future, please let Aqua Roofing - Texarkana know. Thank you!

• 5 out of 5James D. Butler, Sr.8 years ago

  Fast and friendly service with a very competitive price. Very professional.