Terrazas Roofing

The only one or two-star review we hold for Terrazas Roofing.

• 1 out of 5Laurie Frankel3 weeks ago

  Extremely Disappointing Experience — BUYER BEWARE Terrazas Roofing — License #852568 I hired Terrazas Roofing for a complete re-roof (15 roof squares) in January 2026 at a cost of nearly $20,000. During the installation and immediately after completion, I documented workmanship concerns and brought them to the company’s attention, including unprofessional woodwork, excessive and uneven sealant/mastic applications, issues with the torch-down membrane, concerns with flashing details, a new O’Hagin vent that was already scratched, stains to my decking, and other workmanship issues. During the project, I heard a loud impact from the roof area and went outside to investigate. A worker told me that roofing materials had been dropped onto the roof. Shortly afterward, I observed cracks appearing in my interior ceiling. I was told the company was not responsible but that they would look into it. I contacted General Manager Irving Gonzalez, who reviewed the concerns with me and acknowledged that some aspects of the work were not finished well. I provided photographs documenting everything. Because of the extent of the concerns, I hired an independent roofing consultant to inspect the newly installed roof. The consultant is a senior construction forensic and building enclosure consultant with 47 years of experience, including more than 3,000 leak investigations, and holds credentials including Registered Roof Consultant (RRC), Registered Roof Observer (RRO), California C-39 Roofing Contractor License, and HAAG Certified Roof Inspector. The inspection identified 16 deficiencies (ie areas of potential water entry) in the newly-installed roof system, including unsealed flashing openings, improperly installed flashing, unsealed voids, ventilation concerns, loose and detached modified bitumen roofing, improperly installed fascia and wood cap components, and other installation deficiencies. The report stated that many of these conditions could eventually allow rainwater to bypas

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  To anyone reading this review, Proverbs 18:17 says: "The one who states his case first seems right, until the other comes and examines him." Because this review contains numerous allegations and there is so much to unpack, we felt it was important to provide a thorough response rather than a short comment. We've recorded a detailed video addressing each of the claims made, including the installation process, the independent report, our communications, the settlement discussions, and the many steps we took to resolve this matter. Video Response: https://drive.google.com/file/d/15lNGSFkOACUXnjgMEohGCtL3Iug6hGp5/view?usp=sharing If you're unable to watch the video, our position is straightforward. We believe this review and many of the photos presented lack important context and create a misleading impression of what actually occurred. In the video, we walk through each issue individually and provide the supporting documentation so viewers can evaluate the facts for themselves. The short version is this: we pulled the required permits, completed the roof, the project was inspected by the city and passed inspection, we repeatedly attempted to address the homeowner's concerns (going above and beyond what we were contractually required to do) and reach an amicable resolution, and more than six months later we have still not been paid for the work performed. We simply ask that anyone reading this review also watch our response before reaching a conclusion. We've been serving homeowners for decades, and our reputation has been built on standing behind our workmanship, treating customers fairly, and doing the right thing even when it's difficult. We remain confident in the quality of the roof we installed and the professionalism with which we handled this matter. For anyone considering Terrazas Roofing, we encourage you to hear both sides, examine the evidence, and make your own informed decision. Thank you, Irving

• thorough inspection6
• thorough explanations4
• leak repair4
• estimate4
• clean job site2
• tile replacement2
• honest quote2
• premium materials2
• punctual team2
• smooth process2

14 more of the 73 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Iris Dohy15 hours ago

  My rood needed some work and I called Terrazas Roofing for an inspection. Gus did the inspection and he was very professional, really took his time to explain the process of the repair. Really enjoyed my experience with Gus and the Terrazas Roofing.

• 5 out of 5kc D2 days ago

  Gus was very professional and he helped me get my roof replaced.

• 5 out of 5angie vargas3 days ago

  Jason was great to work with from the beginning and made the whole process easy and straightforward. He was professional, knowledgeable, and took the time to answer all my questions without any pressure. I decided to go with the company, and I’m glad I had Jason there to help guide me through the process.

• 5 out of 5Anna Nixt4 days ago

  Terraza's roofing is simply the best! I wanted to personally thank Michael for always being there not only for my clients but also to support me through all of my roofing needs. As a realtor, I use Terraza's roofing to do all of my roofing inspections and they are absolutely amazing. Michael has inspected roofs In the OC in the hot summer months, he's even been to the South Bay area. Rain or shine. They are always there to answer questions about roofing! Michael always arrives on time, happy, pleasant and cheerful always with a great attitude. Despite whatever the weather conditions are extremely hot or cold, he is up on the roof of a home to inspect the roof and provide me information that is pivotal to the success of the sale of a home. Michael's inspection reports about a roof are so detailed and I cannot thank him enough for always being there to support helping my clients who are purchasing the home and understanding what needs to happen and where the roof life expectancy is at on any given home. Michael is always on top of everything communicates effectively and above all else their roofing team is incredible and I highly recommend Terraza roofing for all of your roofing needs. When I contact Irving for any roofing questions or roofing needs he is always there to support and I always appreciate his guidance when it comes to roofing. I really appreciate everything they do for my clients selling or buying a home. Call Terraza's roofing and you will not be disappointed!

• 5 out of 5KSWCa week ago

  Terrazas recently repaired several spots on our roof. We have delicate clay roof tiles which break over time and Gus did a fantastic job of estimating the scope of the work and preparing a reasonable and thorough estimate. The crew showed …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Terry Hernandeza week ago

  My experience with Michael Hoddick with Terrazas Roofing was the best by far that I have experienced! Absolutely knowledgeable, helpful and clear with me. I received everything I needed and feel confident. Thanks!

• 5 out of 5Jeff Campbella week ago

  My neighbor needed roof replacement - I recommended Terrazas and my rep Michael Hoddick based upon the positive experience I had. He was very pleased with their knowledge and professionalism and will be using them as well.

• 5 out of 5Lesley Hernandeza week ago

  Jason was great to work with and made the whole process easy from start to finish. He was professional and took his time answering all my questions. This was the first time I had my roof redone but their team made me feel secure with my decision in choosing them. I highly recommend Jason and Terrazas Roofing!

• 5 out of 5Jasmin Barajas2 weeks ago

  I've worked with Jason on previous projects, he's been a pleasure to work with, efficient, & professional. Their pricing are competitive to the marketplace but the quality and craftsmanship are second to none. Thank you Jason for all your help !

• 5 out of 5Julian Perez3 weeks ago

  Mike came out and did our quote, and the experience was great from the start. He was professional, honest, and took the time to explain everything without any pressure. The estimate was detailed, fair, and easy to understand. It's …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Wendy Chen3 weeks ago

  I contacted Terrazas for a quote to address an ongoing roof leak. Gus arrived at my home to diagnose the issue and thoroughly explained his findings to me. He followed up quickly with a detailed estimate and I was able to schedule the work …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Luis Ortega3 weeks ago

  I had a great experience working with Terrazas Roofing. From the beginning, the communication was clear, professional, and consistent throughout the entire process. They took the time to answer my questions, provided a fair and detailed quote, and made sure I understood what to expect before any work began. A special thanks to Jason, who was incredibly helpful, honest, and easy to work with. His professionalism and integrity gave me confidence that I was in good hands. The crew did quality work, stayed on schedule, and left everything clean when the job was finished. I highly recommend Terrazas Roofing to anyone looking for a trustworthy roofing company.

• 5 out of 5Andrew Teona month ago

  Great company and fantastic work done to my home! Spoke with a young man named Jason who made not only the inspection before the roofing job very streamlined and straightforward but also advised me on other aspects of the roof that were …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Luis Lopeza month ago

  Amazing work they do pus great service and they responded quickly

One more shot of this beautiful roof we finished in Placentia, CA. #terrazasroofing #roofing #roofrepair #newroof #roofernearme 3 days agoBook

• Licensed

  “…We are fully licensed, bonded, and insured, so you can…”

• License number shown

  “…#852568 © 2024 Terrazas Roofing - All…”

• Free estimates

  “…Let's get started! Get Your Free Quote 714-951-0292…”

Their site also states: insured, bonded, states years in business.