Cert-A-Roof®

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5kelli Sudthivongse2 years ago

  Charge for estimate.. $199 while others do it for free$499 for for inspection plus another 499 for certificate ..::

  Reply from the business

  We appreciate your feedback and understand that pricing is an important factor when choosing a roof inspection service. Unlike free estimates, our comprehensive roof inspections provide detailed reports, professional assessments, and expert recommendations to ensure property owners make informed decisions. Our LeakFREE® Certification goes beyond a standard inspection, offering certified assurance of your roof’s condition.While some companies may offer free estimates, our pricing reflects the expertise, thoroughness, and value we bring to every inspection. We believe in providing unbiased, professional evaluations that protect homeowners from unexpected issues down the road. If you have any questions about our services or would like to discuss your specific needs, we’d be happy to assist!

• 1 out of 5jacquelyne may2 years ago

  Beware!!!

• 1 out of 5Gary H3 years ago

  They took advantage of my situation. Insurance is asking for condition of the underlayment. John told me they can do the inspection and letter. Ev came out and performed a full inspection, which I appreciate. The report came and it was nothing of what I have asked for.. Ev even took a picture of the email from my insurance. Instead, the report deny a certification (which I wasn't asking) Unless they perform the repair/replace broken tiles in excess of $50,000.00 an over inflated price. Even though John promised they can do underlayment certification, however, Ev refuses and kept talking in circles.. They robbed me of $495 then provide a report that I have to repair @ their cost of $50,000.000. Stay away from this Scammers

  Reply from the business

  Thank you for bringing your concerns to our attention. We strive to provide excellent customer service, and it is unfortunate to hear about your dissatisfaction. We want to address your points and provide some clarification to avoid misunderstanding both from your perspective and prospective clients. The age of the system was the original issue which is why the insurance company is concerned with extending coverage. We are familiar with this process as insurance companies are becoming more diligent about the type of structures they will insure. We perform these types of inspections on a routine basis. We were hired to provide an inspection of the condition of the roof system. The inspection fee was agreed upon before coming out and you mentioned that you appreciate that service. The apparent issue is the report's outcome; this is out of our control. We report on the current condition of the roof system. This is a visual, non-invasive inspection. Our company is built on simplistic values such as honesty and integrity, which guide our services and communication. The roofing material is a tile roof, and the underlayment is hidden beneath the tiles. Cert-A-Roof is trained and certified through the NRCIA and is held to higher standards than other roofing companies. We need to follow the NRCIA's 5-zone inspection process to provide a proper evaluation of the roof system; this process is critical when evaluating the condition of the concealed waterproof membrane in question. This roof system has many issues (broken tiles, slipped tiles, valley issues, etc.), all of which jeopardize the integrity of the waterproof underlayment in question and prevent any reputable contractor from passing the roof and potentially assisting in insurance fraud. I agree that repairing/replacing broken tiles for over $50,000 is absurd. However, this was not proposed. We provided multiple options to you to get the roof in compliance with NRCIA standards, and our most expensive option at $50,

• 1 out of 5Agustin Rodriguez3 years ago

  Worst contractor on the West coast! Most disrespectful vendor who is over priced and doesn’t complete what you assign to them! I really recommend that you look for someone else as they are not a good company to contract out. - Gus Rodriguez Soto ( National Director @megastar)

  Reply from the business

  Gus, we take all feedback seriously, but after reviewing our records, we have no record of working with you or MegaStar as a client. At Cert-A-Roof, we are committed to providing professional, high-quality roof inspections and repairs, and we stand by our reputation for excellence.If there has been any misunderstanding or if you believe this review was left in error, we encourage you to reach out to us directly. We always welcome open and honest conversations to ensure clarity and fairness.

• 1 out of 5Richard Stigleman4 years ago

  We requested a roof inspection/certification. What got was a inspection and the inspector stating they our flat roof needed to be replaced before he could certify it. Well, come to find out no one certifies a flat roof and there was nothing wrong with the roof since I had it replaced just a few years ago. They wanted to replace the broken or cracked tiles on the angled roof. We also, noticed that the first 9 tiles were free, any tile after that was a $100 apiece after that. We needed 28 tiles replaced. We went with another company since they were way more reasonable and were able to get the job done quicker and at a much more reasonable price.

  Reply from the business

  Thank you for your feedback Richard. We provided you an accurate roof Inspection report with all the problem areas; also we clearly state that you are free to find any roofer who can help fix the problem areas. Roof certification is only provided when the roof is in proper working conditions. This was clearly not the case with your roof. We are glad you found our report useful and found someone else to take care of your roof.

• 1 out of 5TigerA5 years ago

  Most roofing company offers free quote. This company charges $150 just to get quote.

  Reply from the business

  Thank you Betsy for your feedback. We charge for our Roof Leak Investigations and Replacement Proposals because we professionally investigate the proximate cause of the roof damage by inspecting the interior if applicable, the attic at our discernment, and rooftop, and provide a detailed proposal package with a fixed and credible price, all within 24 – 48 hours. An upgrade to include a thorough, consultative report with complete photographs is also available. Other contractors typically only briefly inspect the rooftop and then provide their simple findings with a variable, rough (and often grossly inaccurate) estimate, often rushed. While the average contractor rushes their free estimate, we commit to provide you with a quality experience and reliable proposal package so you can make an informed decision.

• 1 out of 5Joey Elmasri6 years ago

  Needed my roof looked at for a quote after a leak during a heavy storm. Cert-a-roof quoted me $4,000-7,000 to repair that section of roof or $20,000-25,000 to replace the entire roof, which they stated is in its last couple years before needing replacement anyways. I got a second opinion who said my roof was in great condition and the need repair would only cost $1,000. These guys are crooks upcharging on services and recommending services that aren't needed! Hire at your own risk!! Apparently they have a reputation for this as well that I didn't learn about until after paying $100 for a quote....

  Reply from the business

  Thank you for the opportunity to earn your business. It appears that you received a vastly different repair opinion at a cheaper rate and automatically thought Cert-A-Roof was misleading you based on the cost valuation. Once I arrived at your place and saw the interior leak location, I indicated that based on my professional experience I knew the exact cause of the moisture intrusion. Furthermore, I went on top of the roof to verify my statements. The leak was from the valley location and the roof will continue to leak unless the entire valley is redone per my repair diagram that was professionally provided. In your review, you indicated that my cost was between 4k-7k which is very misleading to any other potential customers. I gave you a solid figure (not a range) to properly repair the leak, in addition to other maintenance issues on the roof, totaling $4,651. I don't know where you came up with the range of 4k-7k but that is not accurate. It is your right to shop around and I encourage it when the opportunity presents itself as contractors tend to have different suggestions on how to "fix" a leak. There is a right way, and several other sub-standard repair options as well. In this case, based on your $1,000 cost estimate, the contractor you chose to work with is not fixing the leak properly and the leak unfortunately is bound to return. Upon completion of the appointment and when I provided you the estimate of the repairs, you asked what it would cost comparatively to replace the entire roof for which I verbally gave you a ballpark estimate. This was not an attempt to solicit you for an entire new roof, but more to educate you on how to properly make an informed decision on how to proceed with your roof issues. I did say that your roof was near the end of its serviceable life as the age of the home is 25 years old. 25 years is the mark when a tile roof system starts to fail. In addition, I did not give you a formal quote on replacing the roof so I am confused

• 1 out of 5Linda Sample8 years ago

  I did not use them. Ridiculously high price just to replace the paper, not the tiles. Anyone else would have done it all for less than their quote.

  Reply from the business

  Thank you Linda for your feedback. We are hoping to serve you in the future and provide you with highest quality products and services.

• good value12
• detailed report9
• certification6
• friendly inspector5
• quote5
• punctuality4
• inspection report2
• professional opinion2
• clear explanations2
• realtor2

14 more of the 51 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Dean Talley5 days ago

  Their team communicated with me throughout the process and competed the job on time and as expected, would recommend them without hesitation

  Reply from the business

  Thank you Dean!

• 5 out of 5Mike Tecson3 weeks ago

  We have been working with Cert-A-Roof for over four years, and they have once again delivered an excellent experience on a large commercial re-roof for our church building. Paul was responsive and transparent throughout the entire process, making sure we understood every step and felt confident in the decisions we were making. Ev Gallardo led the day-to-day project management on site and was professional, communicative, and clearly knew his craft. The quality of the work was excellent, the crew stayed on schedule, and the whole process ran smoothly from start to finish. When it comes to roofing, Cert-A-Roof is who we trust and we would not hesitate to recommend them.

  Reply from the business

  Thank you to everyone at Baldwin Park Community Bible Church for continuing to trust us with your roofing needs. We’re grateful for the relationship we’ve built over the past several years and proud of the work our team completed on your commercial re-roof. It was a pleasure serving your church again.

• 5 out of 5Cathy Berglund5 months ago

  I was so glad it was Eric who returned for this visit. He was the one I worked with re my roof repair last March and appreciated him so much then. He is excellent in the service and care he provides; trustworthy, goes above and beyond, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Cathy. It really means a lot that you took the time to share this. We’re so glad Eric was able to return to your home in Oceanside. Having that familiar face back often makes the process more comfortable, and we’re happy to hear how much you appreciated his care and attention again. Eric genuinely cares about the people he serves, and taking the time to explain things clearly, never rush the visit, and make sure homeowners feel confident is exactly how he approaches every roof inspection and service appointment. We’ll be sure to share your kind words with him. Thank you again for your trust, Cathy. We’re always here whenever you need us!

• 5 out of 5Jean Fuller5 months ago

  We highly recommend Cert-a-Roof. The workers who repaired our roof were on time, worked hard, and did an excellent job. We were also pleased working with Eric Francis, the job inspector.

  Reply from the business

  Jean, thank you so much for the kind words and for trusting us with your home in La Quinta. We know how frustrating it can be dealing with multiple leak areas on a tile roof, so we’re really glad we were able to get those issues properly repaired for you. It means a lot to hear that the crew showed up on time, worked hard, and took care of the job the right way. We’re also happy you enjoyed working with Eric Francis—he takes a lot of pride in making sure every repair is done carefully and that homeowners feel comfortable throughout the process. Thank you again for the recommendation, Jean. If you ever need another tile roof inspection, maintenance, or help with a future leak, we’re always here for you.

• 5 out of 5Meade Johnson6 months ago

  Ev Gallardo oversaw the project. He was on top of the project from the initial inspection to the end. He and his crew did a wonderful job!!

  Reply from the business

  Thank you, Meade! We truly appreciate your kind words and the opportunity to work with you on your project in San Marino. We’re so glad to hear that Ev Gallardo and his crew delivered a great experience from the initial inspection all the way through completion. Ev takes pride in staying closely involved throughout each project to ensure everything is done right, and it’s wonderful to know that showed in your experience. Thank you again for your trust in our team. If you ever need future roof inspections, maintenance, or repairs, we’re always here for you!

• 5 out of 5David Harpera year ago

  Cert-A-Roof has my highest recommendation. I was stuck in a verbal disagreement about the true status of my new roof installation. The GC who *subcontracted* the work naturally had a strong economic incentive to ignore certain problems in …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  David, thank you so much for your thoughtful and detailed review. It was a pleasure working with you on your roof inspection in Rancho Palos Verdes, and we truly appreciate your trust in Cert-A-Roof and the NRCIA process. We understand how frustrating it can be to face uncertainty after a new roof installation, especially when there’s a verbal disagreement with a general contractor. As you mentioned, many city roof inspections only cover the basics and don’t always address the full scope of roofing standards or manufacturer specifications. That’s where our work really matters—bringing clarity, objectivity, and credibility to the conversation. Ev Gallardo is one of our best (NRCIA award winning inspector), and we’re so glad you recognized his professional ethics, detailed documentation, and standards-based approach. His focus is always on providing evidence-based, unbiased roof inspections that help clients like you make decisions based on truth, not opinion. Thank you again for your kind words and highest recommendation. We're here if you ever need further roof evaluations, forensic inspections, or simply a second set of expert eyes. Wishing you peace of mind and protection over your home for years to come!

• 5 out of 5Ana Lisa ReinosoEdited a year ago

  I had the privilege of speaking with Mr. Watrous this evening. He was highly recommended by a prestigious law firm. He not only answered my call personally but did so after business hours and listened to/validated my roof concerns. He …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow, Ana Lisa! thank you for such a heartfelt and thoughtful review! It was truly my pleasure to speak with you and help address your roofing concerns. At Cert-A-Roof, we believe that expert guidance, honesty, and genuine care are just as important as the work we do. I’m grateful for the opportunity to assist, and your kind words mean so much.It’s an honor to be your go-to company for roof inspections, certifications, repairs, and re-roofing, and we’ll always be here whenever you need us. Thank you again for your trust and support—it truly means the world!

• 5 out of 5Måŕťħå ßa year ago

  Cert-A-Roof is simply the best. I brought them in at first to do a forensic inspection of a roofing project that resulted in poor workmanship. I then brought them on to make all the necessary …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ms. Martha, Thank you so much for your heartfelt and thoughtful review! We’re honored that you trusted Cert-A-Roof to step in after your initial roofing experience and proud to have delivered both a forensic roof inspection and the high-quality repairs your home deserved. Ev Gallardo’s wealth of experience and commitment to integrity, craftsmanship, and clear communication are what truly set him apart. His leadership and attention to customer needs was recognized on a national level with the NRCIA Legacy Award in 2024, and your experience is a perfect reflection of why. From navigating weather challenges to ensuring every detail was handled with care, Ev and our team were proud to treat your home as if it were our own. Thank you again for your strong recommendation. Whether you need an inspection, repair, or trusted partner throughout your roofing journey, we’re here for you. Cert-A-Roof is committed to excellence every step of the way.

• 5 out of 5OmMyGoddessYogaa year ago

  Cert A Roof was easy to book, on time, and Ev Gallardo's expertise was so refreshing. Our insurance company needed to know the approximate age and condition of our roof before renewing our policy. Cert A Roof was mentioned on an episode of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words and for trusting Cert-A-Roof for your LeakFREE® roof inspection and certification! We’re thrilled to hear that Ev Gallardo’s expertise made the process smooth and informative for you. Ensuring that homeowners and investors have accurate, professional roof evaluations—especially when working with insurance companies—is exactly what we strive for. It’s exciting to know that you found us through The Flipping El Moussas, (we'll have to try and find that episode) and that our thorough inspection process gave you the peace of mind you were looking for. We truly appreciate your support and recommendation! If you ever need another inspection, maintenance, or certification, we’re always here to help. Thanks again, and great job, Ev!

• 5 out of 5Adriena Younga year ago

  We’re new home owners and unfortunately early on have run into issues with a roof leak in our home. Paul and the team at Cert-A-Roof were incredibly kind from inspection all the way through the process of discussing our options. We are not …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words! We understand how stressful it can be to deal with a roof leak, especially as new homeowners, and we’re so glad we could provide honest guidance and professional advice to help you navigate your options. At Cert-A-Roof, we believe in putting homeowners first—ensuring you have the right information, even if you’re not ready for a full roof replacement yet. When the time comes, we’ll be honored to assist with your roof repair or replacement, and we truly appreciate your high recommendation. If you ever need any further inspections, maintenance tips, or LeakFREE® Certification, we’re always here to help. Wishing you peace of mind in your new home! Congrats on the growing family!

• 5 out of 5Johnathan Larsena year ago

  Paul was great to work with. The roof inspection report that was prepared was very detailed and provided the owner with great insight that is very useful in deciding a path forward. I would recommend using this service if you have any questions regarding the status of your roof.

  Reply from the business

  That's great news! Thank you Johnathan, It was a pleasure working with you and providing a detailed roof inspection report to help the owner make informed decisions about their property. We believe that clear, comprehensive insights are key when evaluating a roof’s condition and planning the best course of action. Your recommendation means a lot to us! If you ever need further roof inspection services or have any questions about a LeakFREE® Certification, we’re always here to help.

• 5 out of 5Daniel Gutierreza year ago

  Paul and his team did a great job inspecting over 20 of our properties. The reports were clear and comprehensive and the communication was excellent. I highly recommend them for SB721 inspections.

  Reply from the business

  You Rock Daniel! Thank you for your wonderful review! It was truly a privilege to inspect your 20+ properties and provide you with clear, comprehensive reports to help with SB 721 compliance. We know how important it is to have accurate, easy-to-understand information when managing multiple properties, and we’re glad our communication and process met your expectations. We appreciate your trust in our team and your high recommendation—it means the world to us! If you ever need further SB 721 deck inspections or roof evaluations, we’re always here to assist.

• 5 out of 5Linda Clough2 years ago

  Cert-A-Roof was recommended to us by our real estate agent and we could not have been happier with the experience. The roof is perfect and the way Paul handled several unexpected and difficult situations with permitting, making sure solar …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Linda, for sharing your experience! We’re thrilled to hear that your real estate agent’s recommendation led you to Cert-A-Roof and that we could help ensure your roof was in perfect condition. Navigating permitting challenges and coordinating the proper reinstallation of solar panels can be complex, and we’re so glad that Paul and the team were able to handle everything smoothly for you. Your recommendation means the world to us! If you ever need another roof inspection, certification, or maintenance advice, we’re always here to help. Wishing you many years of protection under your roof!

• 5 out of 5Newport Harbor Lutheran Church2 years ago

  We've used Cert-A-Roof for many years now on large/small and exterior roof/interior ceiling jobs. Always competitively priced, meticulous in properly protecting/sealing off work area. This past week they completed job in 3 business days …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Steve, we truly appreciate your loyalty and trust in Cert-A-Roof over the years! It’s always our goal to provide meticulous workmanship, competitive pricing, and efficient project completion, so we’re thrilled to hear that our team was able to finish ahead of schedule—especially for such an important event at your church's preschool. Your gratitude means the world to us, and we’re honored to continue serving you for all your roof and ceiling repair needs. If there’s ever anything else we can do, don’t hesitate to reach out. Thanks again!

Need a roof inspection in Orange County before SoCal heat and fire season? Cert-A-Roof® provides certified roof inspections, clear reports, and LeakFREE® certification options backed by NRCIA standards. Our inspectors check vulnerable areas before summer stress exposes leaks, cracked tiles, flashing issues, blocked drainage, or dry-weather damage. Schedule your pre-heat season checkup now to protect your home, rental, or commercial property before peak temperatures arrive. With 30+ years serving Southern California and 75,000+ inspections completed, Cert-A-Roof® helps property owners plan repairs early and avoid last-minute surprises. Book your summer roof maintenance inspection today.May 10, 2026Book

• Licensed

  “…Our licensed and insured professionals are…”

• Bonded

  “…Our team is fully licensed, bonded, and insured—giving you complete…”

• Warranty offered

  “…LeakFREE® Roof Certification Plus Warranty Don't wait another day without…”

• States years in business

  “…Re-Roofing & Replacement For over 30 years, Cert-A-Roof® has been synonymous…”

• States a founding year

  “…Protecting Your Home & Family Since 1993 We offer a comprehensive range of…”

• Free estimates

  “…the average contractor rushes their free estimate, we commit to providing you with a…”

Their site also states: insured.