Tailored Exteriors

All 3 of the one and two-star reviews we hold for Tailored Exteriors, most recent first.

• 1 out of 5Harry Rogers2 weeks ago

  If I could give a minus one I would. Leak developed in roof less than 24 months after installation, water accumulated, and ceiling caved in. Looked up where the cave in occurs and you can see daylight through the hole in the roof. I called the owner and he responded properly. Upon his inspection, he immediately begin to say that someone had been in the attic and used a Skil saw on the bottom side Of the roof and sawed up through the shingles, which is virtually impossible. He sealed the leak temporarily with the silicone sealant and said he would let me know if he would fix it. I reminded him of the 10 year craftsmanship warranty that was a part of the contract of approximately $23,000.. He texted me some photos later, showing me what he believed to be. Someone sawing through the roof from the attic. That would have to undoubtedly be a supernatural experience because no one can get in that crawlspace. He simply refuses to fix it.. unless I pay him an additional $500! I apologize to everyone to whom I have referred this company to. His contract is worthless, his word is worthless, and he will take your money and run. Stay far far far away from this company. I am in the process of enacting legal action against him and his company for breach of contract, false advertisement, refusal to repair damage resulting from his poor workmanship, and failure to honor agreements. Then as well, in one of his text to me, he indirectly threatened to expose my grandson and one of my employees. For something that he obviously was involved in as well. After much texting back-and-forth, I finally said we will let a judge determine who is right for I have all the photographs, and the one that tells the biggest truth is the one attached where you can look up and see the sunshine through my $23,000 roof. The man is a crook of the highest order!

  Reply from the business

  Mr. Rogers if it was two years old you would have rotten wood around cut, your workers installing the new electrical cut the roof decking from the inside. Please do not slander my company.

• 1 out of 5Jenna BurchEdited 2 months ago

  I hired this company for a full roof replacement and gutter installation. About 8 months after the roof was replaced, a leak started. The company came out to our home multiple times attempting to fix the issue, but they were unable to stop …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Ben Dillion10 months ago

  Honestly one of the worst experiences I’ve ever had with a company. I only hired them because they live in the neighborhood, and I regret it. They were unprofessional, petty, and seemed more interested in being vindictive than doing the job right. I should have known better, considering they’re running their whole business out of a subdivision complex — which is a mess in itself, and I’m shocked Liberty County even allows it. That will be my next place to complain. It got bad enough that I had to make a private account just to leave this review without worrying about backlash. Awful experience. I’d warn anyone thinking about using them to look elsewhere. Residential zoning is reserved for residential use only. The Liberty County UDO reserves subdivisions for housing. Businesses that generate traffic, noise, or store equipment usually require commercial or industrial zoning, not residential. Wish the HOA could do something about it.

  Reply from the business

  Spam?? We are a local professional company with high standards. We take priority in making sure our customers our 1000% satisfied with 80- 5 star reviews. Not to mention everyone in our neighborhood has left a five star reviews that we have worked for.

• gutters26
• answering questions13
• siding repair12
• friendly workers10
• fair pricing8
• storm damage repair4
• efficient crew4
• timely completion4
• detailed quote3
• timely repairs3
• quick estimate2
• project updates2

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Dana Thompsona week ago

  The company was referred to me by my brother, who said they stand behind their work. They did a great job. Their communication was good. They were on time and did what they said they were going to do. Their price was reasonable. I would definitely call them again.

• 5 out of 5Kevin Kruegera week ago

  Fast, Affordable, and they did a great job that met all my expectations.

• 5 out of 5Brittany BEdited a week ago

  Jonathan and his crew was a pleasure to work with. They did a great job removing and replacing the damage siding on my house. They also installed black 6k gutter on my home. Prices were competitive and fair. We will be calling them next year for a roof replacement. Update: Gutter works amazing! Thank you for your help! We definitely trust the quality of your work and look forward to our roof replacement in the future.

• 5 out of 5Taye BrookeEdited a week ago

  I reached out to Tailored Exteriors on a Friday evening. I explained to the office staff I was having a roof leak. Jonathan came out and inspected the roof on a Saturday. They sent the proposal over that evening and I approved the job. They …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Brittany JamesEdited a week ago

  We had the best experience with Tailored Exteriors. We called with a roof leak and spoke with the office staff. She was very thorough and was able to get us scheduled for the same day. We met with Jonathan who was very knowledgeable. We received the proposal the same day. Once we approved the proposal he was able to get us scheduled within two days. The supervisor kept us updated on the project and informed us of the change order and made sure we were okay with the price before continuing. When they finished he showed before, during, and after photos.

• 5 out of 5Jerry GuerryEdited 2 weeks ago

  Jonathan was a pleasure to work with. He showed up on time for the estimate and made sure I understood the process of roof replacement. He told me I had wind damage to reach out to my insurance company. When he told me that he would assist …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Angela Britta month ago

  They inspected and replaced screws and seals on my 18yr old metal roof. They also pressure washed it along with replacing a gutter. Jonathan is very customer service oriented and easy to communicate with by texting and email. I highly recommend them for any of your roofing or gutter needs.

• 5 out of 5Guy Yelencsicsa month ago

  I recently had John and his team replace two skylights in my home, and they did an outstanding job. The team was professional, efficient, and cleaned up perfectly afterward.

• 5 out of 5Troy Welsh2 months ago

  Jonathan and his team were incredible to deal with! Reasonable pricing but above that was the customer service. He and his team went above and beyond!! We’ve dealt with a ton of contractors while going through our renovation and he was by far THE BEST one!!!

• 5 out of 5Alan TEdited 2 months ago

  There are not enough stars to sufficiently rate Jonathan and his crew at Tailored Exteriors! They set the bar for customer service. They were very responsive, fairly priced and completed our roof repair exactly as discussed. Jonathan went above and beyond to make sure I was completely satisfied with the repair and results. They strive to over deliver! I would highly recommend this company to anyone who needs roof and/or gutter work.

• 5 out of 5Autumn Mumbray2 months ago

  Couldn’t be happier with them! From making the appointment it was no later than 2 days and they were here repairing the roof. Great people and great work!

• 5 out of 5Jose Cerritos3 months ago

  Great people

• 5 out of 5Heather T3 months ago

  Amazing experience with my home remodel So thankful for Tailored Experiences and their team

• 5 out of 5PHILLIPS MICHAEL3 months ago

  Excellent service will definitely be using again, very knowledgeable and job was completed within 40 minutes

• Licensed

  “…your home with us on the job As a licensed and insured company, you can trust us…”

• Insured

  “…with us on the job As a licensed and insured company, you can trust us with your…”

• States years in business

  “…2 Experienced our owner has over 12 years of industry experience 3 Professional…”