Roofing contractor
Suburban Roofing & Siding
1710 18th St Ste C, Kenner, LA 70062
- Google average
- 4.5
- Ratings counted
- 64
- One and two star
- 8 of 64(12.5%)
- Louisiana median
- 1.4%
The first three are Google’s own figures for Suburban Roofing & Siding, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Louisiana roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 56 | 88% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 8 | 13% |
Much higher than most — the typical roofer in Louisiana sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for Suburban Roofing & Siding, most recent first.
- 1 out of 5MRa week ago
We have been calling them to assess our roof that they built a few years back and now needs repair. They don't bother to confirm a time and despite waiting for over 6 weeks with calls/messages sent weekly, there has been no response. Most …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Christian Galle2 months ago
Called them three times over a 10 day period just to see if someone could come out to check out my leaking roof. The receptionist told me, on the third phone call, that the owner would call me after a meeting. He never called. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Sheri Heimall9 months ago
We had this company replace a roof on our condo building 5 years ago I have begged them for over 6 months to please just come do a roof inspection. We have called weekly for months. I even seen the owner next door and said oh I need a big …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Amea year ago
Extremely Disappointed I rarely leave negative reviews, but my experience with this roofing company has been beyond frustrating. I had a roof installed just three years ago, and despite multiple attempts to reach out about a leak, I’ve received no real help. Messages go unanswered, promises to call back are never kept, and no one is ever available to come out and inspect the issue. The only explanation I’ve been given is that they are “in transition” due to one partner buying out the other—but this has been their excuse for weeks. A transition shouldn't completely halt customer service or leave existing customers in the dark, especially when dealing with something as serious as a leaking roof. If you're considering this company, think twice. A warranty or service promise means nothing if no one will actually show up or respond. I trusted them once, but never again.
- 1 out of 5William Blevins4 years ago
Never called me back.
- 1 out of 5bradley4 years ago
Totally unprofessional. The office staff and owners are sooo unorganized it's laughable. The young guy that came out said they would do the roof then cancelled or didn't show up for two follow-up meetings. You've been warned!
- 1 out of 5Sweet T Cole5 years ago
It's been 3 weeks since I called to get someone to come out an give me an estimate and I'm still waiting.
- 1 out of 5Mike Martin5 years ago
What can I say? I called for an estimate, I received a return call just minutes ago. The guy on the phone insulted me, and they would see me in a few weeks. …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- beautiful work12
- roof replacement8
- workmanship6
- timely manner5
- extended warranty3
- fortified roof2
- shingle samples2
- insurance premium reduction2
- new roof2
- caring staff2
Other reviews we hold
14 more of the 58 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Josh Wexlera year ago
Richard at Suburban Roofing was friendly and knowledgeable. I needed the roof replaced on my new house within 30 days of closing to satisfy homeowners insurance. Despite the short timeframe, I was pleasantly surprised when Suburban Roofing …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5joanna brunoa year ago
Awesome communication.Roof installer worked hard and very polite Was very happy with the job Great company I would definitely recommend them to friends and family..thank you Suburban Roofing for a spectacular job
- 5 out of 5Connie Smitha year ago
I have personally used them 4 times. They are the best of the best!
- 5 out of 5Amy Caseya year ago
Wonderful company! They came out the morning of the hurricane in the rain to look at a minor leak! They put measures into place to help prevent water to come in to protect my house during the storm. I can’t say enough positive things about this company. Definitely recommend!
- 5 out of 5Patrick Maney2 years ago
We've had numerous roof repairs and several replacements over the years, but our experience with Suburban--a new Fortified roof--was far and away the best. Owner Marty was on the scene from beginning to end not only overseeing his own crew …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Judith Goodman2 years ago
Last month, I replaced my existing residential roof with a Fortified Roof. I contacted and interviewed five different roofing companies. I had already researched roofing materials, underlayment products, architectural shingles, hand nailed roofs, vents, framing and drip edges. Many of the roofers I contacted, hassled me with warranties, others never showed up to meet with me ….. only emailed. I had roofers that were unable to prove they had liability insurance and workman’s compensation and others that were unable to give me addresses of roofs they completed so I could view the scope of their work. After all of this, I met in person, Marty Scoggins, owner of Suburban Roofing. He showed up with samples of shingles …. Certainteed, Atlas, Owen’s Corning, Malarkey and the list goes on. He personally went up on my roof and measured. He sent his roofers to my house on two different occasions to hand nail samples over my patio roof so I could be spot on with my final shingle selection. He raised the ridge caps to give me a more architectural look and painted the vents and drip edge to match the shingle color. The installation for this hand nailed roof took 4 days and I received my Fortified Roof paperwork five days later. Every day, his roofers allowed at least 90 minutes to clean up and leave my yard spotless. Marty and his Foreman Ray were on the job everyday checking the work. They handled not only the paperwork for the Fortified Roof, but the Wind Mitigation filings for State Farm. My insurance company has reduced my yearly premium by $2000.00. If you want the Cadillac and not the Horseback of the roofing industry, call Suburban Roofers. You will get an organized team committed to personalized service and customer satisfaction. Judith Goodman Graffeo
Google cut this review short. The full text is on their Google profile.
- 5 out of 5jennifer Duxstad2 years ago
Marty and his crew just replaced our roof with a fortified roof. They did an amazing job in a timely manner. Felt no pressure. Great communication. Prompt response and quality work. Highly recommend
- 5 out of 5Jordan Kish2 years ago
Richard and his crew do an excellent job. We highly recommend Suburban Roofing.
- 5 out of 5David Schwartz3 years ago
Suburban Roofing and Siding repaired the damage to my roof from Hurricane Ida. They were fast, efficient, and respectful of my residence. They had to undo some “temporary“ repairs that another roofing company performed …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ashley Wyler3 years ago
Wes with Suburban Roofing went beyond what i had experienced with other companies His knowledge and expertise had my new roof with a month!!! I had been fighting with insurance for a …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5John White3 years ago
Marty is professional and we are extremely happy with our roof as well as quick follow up work. Highly recommend him
- 5 out of 5Phil Widener3 years ago
Very quick to respond. I had questions about installation. They sent a man immediately to inspect. Very professional. I commend Marty and Eduardo.
- 5 out of 5Charles Lavis Jr3 years ago
Marty and his team at Suburban Roofing did a fantastic job in installing my Malarkey Legacy architectural shingle roof and new gutters. Because of the various features of the new roof and installation job, my insurance company reduce my premiums by nearly 50% under the Louisiana Wind Mitigation Program. I also received a Fortified Roofing Certificate and extended warranty because Suburban is a Malarkey preferred contractor.
- 5 out of 5Phil Smith3 years ago
Marty and his team have by far exceeded my expectations, they were on time, professional and explained the entire process before we even began. You will not have any surprises at the end of the job besides a job well done!
The latest post from this business
Posted by Suburban Roofing & Siding to their own Google profile 2 months ago. Their words, not ours.
Proof we're on the job and getting it done right! Fresh shingles, solid installation, and total peace of mind for this homeowner. Mar 23, 2026
What Suburban Roofing & Siding says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…Serving Gulf Coast Families For Over 25 Years Can Work With Any Insurance Provider…”
Free estimates
“…Financing Contact Us Call Now Get a FREE Estimate KEEP YOUR HOME SECURE & YOUR…”
Other roofers in Kenner
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Vinyltechsiding replacement, house rebuild, no leaks4.8124 ratings5.6% one and two star(504) 469-7590 | 4.8 | 124 | 5.6%7 of 124 | (504) 469-7590 |
| HDS Contractorsfair pricing, seamless process, respectful crew5.063 ratings1.6% one and two star(504) 813-1603 | 5.0 | 63 | 1.6%1 of 63 | (504) 813-1603 |
| Progressive Roofing & Home Improvements LLCroof replacement, courteous crew, professional crew4.747 ratings6.4% one and two star(504) 259-7663 | 4.7 | 47 | 6.4%3 of 47 | (504) 259-7663 |
| American Restoratorspolite staff, fortified roof, attention to detail5.042 ratings0% one and two star(504) 810-3033 | 5.0 | 42 | 0%0 of 42 | (504) 810-3033 |
| Real Home Roofingfortified roof, fortified option, insurance claims4.839 ratings2.6% one and two star(504) 715-5581 | 4.8 | 39 | 2.6%1 of 39 | (504) 715-5581 |
| Guaranty Sheet Metal Workstimely work, hurricane ida, helpful staff4.819 ratings5.3% one and two star(504) 466-3749 | 4.8 | 19 | 5.3%1 of 19 | (504) 466-3749 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 64 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 64, of which 58 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.